Becoming a digital advertising expert takes time, and it’s important to get off to a good start. Only 50 percent of marketers say they’re confident in their knowledge of digital advertising,¹ despite the wide range of educational materials available – sometimes “more” isn’t the same as “better.” You’ve told us that you want quick, bite-sized training in more interactive formats. And we heard you.

We’re pleased to announce Academy for Ads, a new digital training platform designed to help you learn how to use Google’s ad products in a mobile-first world. We built Academy for Ads to promote learning on-the-go, whether you’re on a laptop, a desktop, or a mobile device.

Grow your Google product know-how
Guided by input from our team of product experts, Academy for Ads courses cover the topics that matter most to Google advertisers – from AdWords basics and the essentials of campaign management to bid strategies, reporting, optimization, and more ways to successfully advertise with Google.


Learning paths, Assessments, and Achievements
We’ve organized the courses into “Learning paths” that you can walk through at your own pace. At the end of each path, take an Assessment and earn an Achievement to show that you know your stuff. Earning an Achievement for AdWords helps prepare you to take the AdWords Certification exam in Google Partners, or try deeper education offerings such as AdWords Academy.
A few example Learning paths:

• Digital concepts: Learn the essentials of online ads, including third-party ad-serving, programmatic buying, remarketing, and more.
• Get started with AdWords: Learn the basics of AdWords and prepare for the AdWords Certification exam offered by Google Partners.
• Get started with AdWords Display: Learn how you can show ads to your online audience via the Google Display Network.
• Get started with Video for Brand: Get an overview of digital video landscape and the benefits of Google’s online video offerings, including Google Preferred. Learn how Google's advertising solutions map to awareness, consideration, and brand lift, along with more detailed steps on implementation and policy.
• Get started with DoubleClick Bid Manager*: Learn your way around Bid Manager, what it offers and how you can use it to manage your online marketing campaigns.

Academy for Ads also offers training for DoubleClick clients, with Learning paths covering Bid Manager and Ad Exchange – and more to come.

Get started
If you already use Google Partners, you can sign in through the Partners portal at g.co/learnwithpartners — or, you can go directly to g.co/AcademyforAds to sign up and start sampling courses and Learning paths. We’re constantly adding more content, so if you like what you learn, keep coming back for more.

Posted by Tracy Bizelli, Head of Academy for Ads

1. 6 Fundamentals to Managing Digital Marketing in 2015, TFM Insights (January 2015)

New product launches trigger an enormous amount of online activity, and cause consumers to shop. And we know that search volume can predict all sorts of things, from unemployment to auto trends. Putting those together, we took a look at the smartphone industry. In our Smartphone Launch Predictor study, we uncovered factors that can maximize and predict product success.
One key takeaway is that aggregate search predicts smartphone sales, with over 90% accuracy.

Here are the key findings that show how marketers can predict, and increase, smartphone sales:

• Early buzz is a good sign: Maximize official press and marketing efforts early. Why? Pre-launch buzz, like online news stories is a top factor in propelling long-term search interest. We found that an extra 1,000 news stories in the weeks before launch will likely lead to a 9% boost in smartphone sales (compared to the situation if there are no news stories).
• Customers are searching earlier than you might expect: A whopping 52% of purchase-related searches occur before launch. This is a prime opportunity to reach customers when they’re interested in learning more about the product, as fewer marketers are running ads at this time.
• End of the week availability rules: Some days of the week work better than others. The strongest sales figures correlate with Thursday and Fridays on-sale dates, so schedule messaging when it will generate the most interest. 
• Video is a key channel: Shoppers are taking a sneak peak at products before choosing a device: video views for smartphones increased 60% from 2010 to 2011. Video views during launch week generates great results. If a smartphone accrues 1 million video views during launch week launch, it will likely sell over 1.2M units in the 12 weeks after launch.
• Ad clicks correlate closely: The higher the number of clicks on your search ads, the higher your sales - both online and in-store. How much? If a smartphone accrues 100,000 paid clicks during the 12 weeks after launch, it will likely sell over 1.3M units over the same period.
• User research cycle: Before launch, shoppers tend to compare brands to explore the smartphone landscape. More detailed searching increases during the week of launch, when searches for smartphone reviews peak. And then, after launch, people dig into the details: searches for specific smartphone features and product issues hit their high points in the weeks after launch. Tailoring ad campaigns to this cycle is a big opportunity.
• Buying one screen on many screens: As smartphone retailers know, screens are blurring and campaigns are becoming integrated. At launch week, an extra 25,000 searches for smartphones, from smartphones, predicts an increase in sales of 17%.

For more insights, download the full research on smartphone sales predictors at Think With Google.

Posted by Matt Seitz, Technology team, Sr. Analytical Lead

With 29% of shoppers planning to purchase smartphones this holiday season, there’s no doubt that some of the shiniest new mobile devices will be wrapped up under the tree this Christmas. Little time will be wasted before happy new smartphone and tablet owners begin searching for the best apps to fill these new devices. So it’s no surprise that according to Google Trends, during the week following Christmas last year, searches for “best tablet apps” rose by more than 70%, while searches for “free phone apps” jumped by about 37%. The holidays are prime time for app promotion, so it’s important for marketers to make sure their app stands out from the crowd.

Maximizing reach with search and display ads
Whether you have a shopping companion app, a banking app, or a mobile gaming app, it’s important to reach the right audience to drive downloads and increase awareness. Many marketers have made mobile work for them by using search and display strategies together to raise interest and drive downloads of their app.

TripIt, a mobile travel organizer, used click-to-download ads on Google Search and the Google Display Network to promote their app to business travelers on the road. By creating and optimizing display ads within other apps, TripIt increased downloads by more than 75% and slashed cost-per-download by more than 96%. According to Rhonda Hanson, senior director of search marketing, promoting their app with mobile ads allowed TripIt to, “redirect the dollars we've saved on app promotion to improving our app and providing a better trip-organizer service to our business travelers.” Download the full case study here.



Maximizing ROI with Conversion Optimizer
Savvy advertisers also know they can take app promotion to the next level with optimization tools. Leading mobile game developer GREE promoted their apps to gamers using Google Search click-to-download ads along with image and text ads on the Google Display Network. To make sure they were getting the best return on investment for their in-app display ads, they used Conversion Optimizer for apps to reach their cost-per-download targets. This automated campaign optimization helped them improve app download rates by 150%, decrease cost-per-download by 52% and improve click-through rates by 49%. Download the full case study here.



If you haven’t already created your holiday app strategy, it’s not too late. Here are some things you can do to win across search and display:

1. Make sure you’re reaching people when they search for apps like yours and help them easily download your app with click-to-download ads and mobile app extensions 
2. Reach relevant users within over 300,000 premium apps on the Google Display Network with image and text ads 
3. Track downloads on Android and iOS with AdWords conversion tracking and optimize ROI with the automated bidding feature, the Conversion Optimizer for apps
4. Measure in-app user activity with Mobile App Analytics in order to optimize
5. Increase app promotion campaign budgets for the holidays to account for additional ad clicks

For more on how you can drive cost-effective app downloads with Google AdWords, check out this recorded Learn with Google webinar.


Posted by Jessica Sapick, Product Marketing Manager, Mobile

Apps are a powerful way to keep your most loyal users engaged, and can also be a real driver of revenue for marketers big and small. When advertising apps, the key is to know what’s working and what’s not. While advertisers have already been able to measure their Android app downloads within AdWords, we’ve now launched the ability to track iOS downloads that were driven by in-app display ad campaigns.

To set up iOS conversion tracking, advertisers need to create a single code snippet in their AdWords account and install it in their app. This snippet is accessible in the AdWords interface in the same place where advertisers have been able to codelessly track Android downloads. With iOS conversion tracking, marketers can better understand which campaigns are most effective at driving app downloads. These enhanced insights help marketers iterate on app promotion strategies to reach their return on investment goals, with the help of features like the Conversion Optimizer for apps.

Figuring out what ads are working is key for marketers like Sho Masuda, Vice President of Player Marketing for GREE, a leading mobile social game app developer. GREE has used click to download and in-app advertising solutions with AdWords to promote their app, and Masuda says, "Google’s host of tracking and optimization tools help us quickly iterate and maximize ROI across our app promotion campaigns. iOS conversion tracking will help us gain even deeper insights into our Google app promotion efforts for our iOS apps.

If you’d like to learn more about how to track value beyond the app download, you can watch a recording of our Learn with Google webinar “Understanding your App Users with Google Analytics” here.

Posted by Morgan Hallmon, Product Manager

Earlier this year, we launched The Mobile Playbook in the US to help brands and agencies develop winning mobile strategies. At the time, most marketers had already moved beyond the “why mobile?” question, but didn’t know where or how to get started. Now it’s become clear that, when done right, mobile works for marketers. As the industry has evolved, we’re seeing examples of marketers designing compelling mobile creatives, and how savvy advertisers are finding ways to measure the real value that mobile has on their businesses. These are two areas that have been top of mind for the thousands of marketers that we’ve talked with and we’re excited to expand the playbook to delve deeper into these topics.

In The Full Value of Mobile section, we dive into the range of mobile conversions possible today and how they provide economic value to businesses in ways that marketers may not realize. For example, Adidas worked with iProspect to evaluate how mobile clicks on their store locator links were driving in-store sales, and ultimately found that each mobile store locator click was worth $3.20.

With mobile debuting as a new category at the Cannes International Festival of Creativity this year, it’s clear that mobile has truly arrived as a creative platform. According to Terry Savage, Chairman of Cannes Lions, "We're now starting to see some marketers build incredibly engaging and immersive creative for mobile. We sought out to celebrate these great mobile creatives at Cannes Lions this year and inspire others to think about how to bring their brands to life on mobile." The Mobile Creativity section explains why mobile is unique and powerful from a creative perspective, and shares examples of how marketers from around the world have used mobile to bring their brands to life.

The Mobile Playbook was created as a one-stop resource to spotlight brands that are making mobile work for them and to reflect our latest recommendations on how marketers can approach mobile strategically. We’ve also rolled out international versions of The Mobile Playbook across different countries, including Brazil, Argentina, Mexico, France, and the UK, and will bring the playbook to Japan, Australia and Italy over the coming weeks. We welcome your input, and will keep adapting the playbook as the industry continues to evolve.

Posted by Jason Spero, Head of Global Mobile Sales & Strategy

In this increasingly mobile world, it’s important for marketers to understand what consumers are doing on their mobile devices. We recently took a close look at this question in a number of different research studies - Our Mobile Planet, The New Multi-Screen World, What Users Want From Mobile Sites Today. But as we talked with marketers and agencies, especially creative agency folks, we realized there was another important question to answer: why is the mobile space so powerful at a deeper, more emotional level? And how are people finding and making meaning there? These are important questions because it’s hard to tell emotionally resonant stories about brands on mobile unless we understand the resonance of the mobile space itself.

So what is the meaning of mobile? That’s a big and complex question, but to start scratching the surface we sought the help of an anthropologist who went into the homes of mobile users and spoke with them at length, observing their device interactions and asking them to keep “mobile diaries” to understand the role mobile is playing in their lives. From this investigation, we gained some valuable insights that we hope will help strategic planners and creatives better understand how to make use of the mobile space. For example: Have you ever thought about how miniature items tend to possess the power to unlock imaginations, and how this dynamic plays out with the smallness of our phones? Or how our smartphones enable us to indulge in our innate desire to “read” and “write” meanings onto our physical surroundings? (We hadn’t either.)

We’ve shared our findings with strategic planners and marketers at Cannes, Advertising Week, and at a handful of creative agencies. Today, we are excited to share our insights with you through a new whitepaper that tells the story of what we found -- how mobile is helping us achieve our self-ideals, co-create culture with our communities, and make sense of the physical world around us.


We invite you to put on your anthropologist's hat and to think about mobile in a new and different way. Perhaps some of the findings will inspire you to think about the ways that you can connect with your customers in the mobile space. We’d love for you to join the dialogue and share your thoughts.

Posted by: Jesse Haines, Head of Marketing, Mobile Ads, and Abigail Posner, Head of Strategic Planning, Agency Development

Mobile introduces exciting new opportunities for measuring the success of marketing campaigns, but connecting consumers’ mobile activities with advertisers’ business outcomes can be challenging. Increasingly, advertisers are redefining their direct response marketing strategies for mobile in order to more accurately measure the success of mobile campaigns. We recently sat down with Kerri Smith, Director of Mobility at iProspect, a leading, global digital marketing agency to discuss this topic.


Google: How are you helping your clients to assign dollar values to mobile all along the funnel?

Kerri: This really depends on the client. In most cases, clients are assigning value based on a number of factors used to determine the lifetime value of a customer. For example, one of our brands assigns an average order value (AOV) on app downloads based on the usage they’ve seen through analytics and resulting revenue from their aggregated app users. For another brand, call extensions have proven very effective, though it’s been difficult to track conversions and resulting revenue as the consumer is taken offline. Therefore, we use an equation that allows us to measure the likelihood of an actual conversion. Knowing the average call duration, which indicates level of interest, and the agent conversion rate, the brand helped to formulate the following equation:

6 minute call duration = an interested consumer
Agents convert 30% of interested consumers
Interested Consumers * 30% = # of conversions

This allows us to quantify a return where 1-to-1 measurement is difficult, and to understand the impact the channel is having on the brand’s overall business.

Google: What types of clients have you seen be successful with understanding the value of these micro- conversions?

Kerri: We’ve seen our retail brands be the first to embrace these micro-conversions - especially in the case of location-based responses, due in large part to the known “intent to visit” derived from these and previous testing. We’ve been able to use coupons to measure the revenue opportunity in stores from mobile and to prove the value in attributing dollars to these actions. Retailers have seen enough of these trends and subsequent lifts in revenue to value these actions.

Google: What success stories or best in class examples can you share?

Kerri: One of our clients had a goal of directing mobile users to their app download page to increase conversions, and we worked with Google to help them run a two month test of Mobile App Extensions. During the test, we disabled all sitelinks, location extensions and product extensions in order to focus on the primary goal of driving app downloads. The test showed phenomenal results: 92 downloads, 89:1 ROI and a 334% lift in ROI when they began attributing value to app downloads.

Google: What's iProspect POV on where mobile is going?

Kerri: Where is mobile not going? Mobile devices (smartphones and tablets) have already become so ingrained in our everyday lives that the full impact is literally boundless. Mobile is the channel that connects all others. It doesn’t fit in the traditional conversion funnel -- it runs alongside it, involved at every stage. This presents a challenge to brands who still segment advertising channels with separate budgets and directives instead of focusing on how they impact each other. Mobile will highlight the need to evaluate all channels together to create a truly integrated approach - one that enhances the consumer’s interaction with the brand. Applying a value to the multitude of “responses” available in mobile is just the first step. Advertisers will also need to evaluate the impact of those responses relative to other brand initiatives (both online and offline) in order to determine the role each plays in contributing to their bottom line. The ubiquity of mobile will force advertisers to redefine their approach and how they measure success.


Posted by: Samantha Podos Nowak, Product Marketing Manager, Mobile Ads

It’s no secret that users are spending more and more time on their mobile and tablet devices, and the trend will continue to scale. Mobile devices drive 10% of total Internet traffic, up from 4% just 18 months ago, and an astounding 29% of U.S. adults now have a tablet or e-reader -- up from 2% three years ago. This opens up many new opportunities for advertisers to connect with consumers. However, with this new opportunity comes new challenges to create rich ad experiences that engage and delight viewers; experiences that leverage unique features of the devices and environment in which they’re seen.

To see what mobile ads of tomorrow will look like, we’ve re-imagined four iconic ads from the 1960s and 70s in Project Re: Brief, an experiment we launched earlier this year. Today we’re releasing the Android app for Project Re: Brief, which lets you play with these new ads on your phone and tablet devices. Built on the latest platform for mobile rich media, these ads try to push the boundaries of what can be done with today’s technology.

Coca-Cola: “I’d like to buy the world a Coke.” (mobile ad)
The mobile ad lets you send a free Coke with a text message to a stranger across the world, who can receive it on special vending machines. The recipient can then record a message from the machine and send it right back to your phone. The ad uses the phone’s GPS location to show a customized video of your message flying through clouds, Google Maps and StreetView images.

Volvo: “Drive it like you hate it.” (tablet ad)
This ad lets you follow the unique story of Irv Gordon, a loyal Volvo owner who's on his way to putting three million miles on his 1966 P1800s. You can watch relevant videos and hear audio clips about stories from his journey so far, follow his Google+ feed, see his mileage and location in real-time, and explore features of the latest Volvo cars. The ad shows different copy and video based on the tablet app in which it is seen. Simply swipe the screen left or right to see how the ad behaves in different apps.

Alka-Seltzer: “I can’t believe I ate the whole thing.” (mobile ad)
You can follow Ralph on the day “he ate the whole thing” through a series of 1970’s sitcom-like episodes that are customized to the viewer based on the device, app, time, weather and location. From the ad settings menu, you can select various options to see how a video might be customized to a viewer based on this information. Then, simply tap the display ad to launch the customized video.

Avis: “We try harder.” (tablet ad)
A user can write about his or her experiences with Avis rental cars in natural language, i.e. spoken English, provide some details about the rental car, and within seconds, his or her story is turned into a one-of-a-kind film, which can be shared on the web - all within the ad. The pre-roll animation of the ad changes based on the app. Swipe the screen left or right to see how the animation varies in different apps.

If you don’t have an Android device, you can play with the desktop versions of these ads on projectrebrief.com, and watch videos of the mobile versions. We’re also working hard on an app for your iOS devices.

These are just some examples of what can be done with mobile ads, when you marry big creative ideas with the latest technology platforms. We hope they inspire the advertising community to create even more beautiful mobile experiences.

Posted by Aman Govil, Product Marketing Manager, Display Marketing

Join us on Tues, June 19th at 4pm ET/1pm PT, for a 45 minute LIVE conversation with Wook Chung and Nate Racklyeft of Google's Mobile Product Team!

Wook and Nate will discuss the key technology issues around Mobile and strategies for creatives to drive success now.

Creatives worldwide can join Hangout on Air: youtube.com/creativesandbox

There's a special opportunity for a maximum of 8 leading creative agencies who have done work in Mobile or are planning a special push in the arena, to reserve a spot on screen in the Hangout with Wook and Nate, available on a first come basis. Contact Jeff Sundheim to check availability.



Posted by Jeff Sundheim, Creative Platform Strategies

We hope you can join us on the Think with Google Google+ page on Thursday June 7th at 4:30pm EST/ 1:30pm PST to learn from mobile thought leaders Time Warner Cable and their partner agency Leapfrog Online to understand how a well executed mobile search marketing campaign helped grow Time Warner mobile revenue from 0% to 10% of total digital sales in just 3 months. Google’s Andy Miller, Head of Global Mobile Search Sales and Strategy, hosts Rob Roy, VP and GM of e-Commerce and Interactive Marketing at Time Warner Cable, and mobile guru Cass Baker, EVP of Leapfrog Online, as the three of them explore insights from Time Warner Cable’s phenomenal success in acquiring new customers through mobile.

Tune-in for tips and strategies on putting together a winning mobile marketing campaign, how to best take advantage of click-to-call, Time Warner Cable’s latest mobile success metrics, and the latest Google has seen in mobile search momentum. We’ll be releasing a full case study here on our blog that you can read to learn more. We hope you’ll be there. Details on how to tune in:

In order to view the Hangout on Air, visit the Think with Google Google+ page at 4:30pm EST on June 7th, look for the stream post, and click to tune in. Don’t forget to be signed into Google+!

On June 7th, look for the Hangout on Air post like the image above on the Think with Google +page and click to tune-in!

Posted by Kevin Otsuka, Associate Product Marketing Manager, Mobile Ads

Want to learn more about the latest features, resources, or tools from Google to help your business succeed on mobile? We’re inviting you to mark your calendars for the first week of June, “Mobile Education Week”. From June 4th-8th, we’re running a series of free webinars in partnership with the Learn With Google program, which will take you on a deep dive on some hot topics in the world of mobile marketing.

Tues, June 5: GoMo: Mobilize your Site with Quick and Easy New Tools from Google & DudaMobile (Register here)



Watch as we showcase how businesses can go mobile and build a mobile-friendly site live in the webinar. We’ll be partnering with the experts at Dudamobile to show you the new tool to mobilize your site for free.


Wednesday, June 6th: Our Mobile Planet: Understanding U.S. Smartphone Consumers (Register here)



We recently unveiled Google’s latest edition of our mobile usage research here: thinkwithgoogle.com/mobileplanet. Discover how smartphones are transforming core consumer behavior and the way we connect with others, stay informed, keep ourselves entertained, shop and navigate the world around us. Join us as we discuss implications for advertisers and strategies businesses can use to win the moments that matter with mobile.


Thursday, June 7th: Introducing Mobile Apps Inventory in AdWords (Register here)



According to comScore, 4 out of 5 mobile media minutes in the US are spent in apps. Now, AdWords makes it easy for you to extend your campaigns to reach users inside mobile apps. We'll review mobile-specific targeting, ad units, and reporting than enable you to optimize your ROI.

Click on the links next to each event to register. To see more Learn With Google educational events, visit http://www.google.com/ads/experienced/webinars.html

Posted by Sonja Lee, Google Mobile Ads

Over the past year we’ve talked to hundreds of CMOs, agency executives and other marketing decision makers about mobile and we’ve seen a shift in the conversation: businesses and agencies are no longer asking “Why mobile?” With half of all Americans now owning a smartphone, the necessity for brands to be involved in the mobile space is clear. Today, we are increasingly hearing questions from executives related to the “How?” of investing in mobile. That’s why we are launching a new resource designed to offer our perspective on how to strategically approach mobile called “The Mobile Playbook”. On April 25th we will be hosting a live streamed discussion with an incredible panel of mobile thought leaders talking about how to strategically approach mobile including:

• Joao Machado - Director of Mobile, OMD
• Michelle Ogle - Digital Marketing and Affiliate Strategy Manager, Starwood Hotels and Resorts
• Joshua Palau - VP of Digital Sales and Marketing, Comcast
• Amit Shah - Director of Online, Mobile and Social Media, 1-800Flowers.com

Tune in to the Think with Google Google+ page on Wednesday April 25th at 3pm EDT/ 12pm PDT to learn how mobile can help businesses and agencies win the moments that matter, make better decisions, and go bigger, faster. These panelists have all been early movers in the mobile space and we’ll be discussing their perspective on the 5 key questions we feature in The Mobile Playbook that every business executive should be asking today in order to win with mobile. We hope you’ll be there. If you have a question for the panel, leave your questions with #playbookpanel as a comment on our hangout announcement post the Think with Google Google+ page.

To view the Hangout on Air, visit the Think with Google Google+ page at 3pm EDT on April 25th, look for the “Hangout on Air” post within the stream, and click “Play” to tune in. Don’t forget to be signed into Google+!


Posted by: Jason Spero, Head of Global Mobile Sales and Strategy

Not sure how to most effectively leverage and measure your mobile marketing campaigns? Well, you’re not alone. While mobile is an incredible new way to distribute content and reach customers on the go, it also presents a unique challenge when it comes to measuring the impact of our mobile efforts (like applications, advertisements or mobile-optimized websites).

Tune in on November 2nd for Google’s Think Mobile webinar, Mobile Advertising: Right Person, Right Time, Right Message - Finally!, led by Avinash Kaushik, Digital Marketing Evangelist. Avinash will share tips and best practices for mobile marketing campaigns, new metrics unique to mobile, and how best to measure mobile ads and websites.

                 • When: Wednesday, November 2, 2011 9-10:30am PST/ 12-1:30pm EST
                 • How: Register here

Posted by Jaime Mayer, Large Advertising Marketing Manager

YouTube’s Promoted Videos recently passed the 1 billion mark in the number of video views delivered to advertisers. Promoted Videos allows any advertiser to promote a video against search results on YouTube or against related videos on YouTube or content across the Google Display Network. Search engine marketers already skilled with Google AdWords have used YouTube Promoted Videos to increase brand awareness and drive sales.

[Note: this has been cross-posted from the Google Mobile Ads Blog]

We’re always looking for new mobile insights to help advertisers better understand the mobile environment, build their brands and grow their businesses on this platform. Today, we’re announcing that we’re teaming up with Digitas, an integrated brand agency, to deliver original mobile marketing insights and usage research. The initiative will combine original Google and Digitas search and marketing data to forecast trends, inform investment strategies, and drive the creation of mobile optimized websites. Below is the the first of many outputs from this collaboration -- specific insights from Mother’s Day 2011.

Mother’s Day is the second largest U.S. consumer spending holiday¹. As we’ve discussed in previous posts, the mobile device has become a trusted shopping companion for many users and this Mother’s Day consumers once again turned to mobile to help them find the perfect gift for mom. Google analyzed both mobile and desktop search behavior in the days leading up to Mother’s Day and here’s some initial findings:

• On Mother's Day 2011 (May 9th), 33% of Google search queries on the term “flowers” came from mobile devices.
• Mobile search queries for "flowers" both on Mother’s Day 2011 and in the week leading up to the holiday increased by over 100% compared with the same periods last year.
• In the week prior to Mother’s Day desktop searches for “flowers” increased from Monday to Friday, then declined on the weekend, while mobile queries steadily increased all week and maxed out on the weekend. While this is in line with general mobile/desktop usage trends, on the weekend of Mother’s Day, the increase in mobile searches on “flowers” was much higher that usual, as last minute shoppers scrambled to find a bouquet for mom.
• Google searches on “mother’s day gifts” were relatively consistent across mobile and desktop suggesting that perhaps flowers were the last minute purchase of choice for many Mother’s Day shoppers.

Relative to last year, Mother’s day shoppers looking for flowers relied more heavily on mobile.

Mobile technology is clearly changing the way businesses engage their consumers. In response to Mother’s Day activity, Rich Lesperance, Heads of Online Marketing at Walgreens, commented: “Mobile is critical to our long-term goals of reaching customers and building relationships. Our shoppers are busy and on-the-go, and mobile is the gateway to provide them information, access and service when they need it. This is especially true for last minute shopping around important holidays like Mother’s Day.”

Over the course of the year, our collaboration with Digitas will look at a range of mobile trends to better understand how the advancement of mobile technology and smartphone adoption impacts consumer behavior. We look forward to sharing them with you.

¹National Retail Federation survey, April 2010

Posted by: Torrence Boone, Managing Director, Google Agency Business Development

71% of smartphone users search because of an ad they’ve seen either online or offline; 82% of smartphone users notice mobile ads, 74% of smartphone shoppers make a purchase as a result of using their smartphones to help with shopping, and 88% of those who look for local information on their smartphones take action within a day.

These are some of the key findings from “The Mobile Movement: Understanding Smartphone Users,” a study from Google and conducted by Ipsos OTX, an independent market research firm, among 5,013 US adult smartphone Internet users at the end of 2010. Join us in tomorrow’s webinar where we’ll present the full research findings. In the meantime, enjoy this research highlights video and read on for a summary of our main section findings:


General Smartphone Usage: Smartphones have become an integral part of users’ daily lives. Consumers use smartphones as an extension of their desktop computers and use it as they multi-task and consume other media.

• 81% browse the Internet, 77% search, 68% use an app, and 48% watch videos on their smartphone

• 72% use their smartphones while consuming other media, with a third while watching TV

• 93% of smartphone owners use their smartphones while at home

Action-Oriented Searchers: Mobile search is heavily used to find a wide variety of information and to navigate the mobile Internet.

• Search engine websites are the most visited websites with 77% of smartphone users citing this, followed by social networking, retail and video sharing websites

• Nine out of ten smartphone searches results in an action (purchasing, visiting a business, etc.)

• 24% recommended a brand or product to others as a result of a smartphone search

Local Information Seekers: Looking for local information is done by virtually all smartphone users and consumers are ready to act on the information they find.

• 95% of smartphone users have looked for local information

• 88% of these users take action within a day, indicating these are immediate information needs

• 77% have contacted a business, with 61% calling and 59% visiting the local business

Purchase-driven Shoppers: Smartphones have become an indispensable shopping tool and are used across channels and throughout the research and decision-making process.

• 79% of smartphone consumers use their phones to help with shopping, from comparing prices, finding more product info to locating a retailer

• 74% of smartphone shoppers make a purchase, whether online, in-store, or on their phones

• 70% use their smartphones while in the store, reflecting varied purchase paths that often begin online or on their phones and brings consumers to the store

Reaching Mobile Consumers: Cross-media exposure influences smartphone user behavior and a majority notice mobile ads which leads to taking action on it.

• 71% search on their phones because of an ad exposure, whether from traditional media (68%) to online ads (18%) to mobile ads (27%)

• 82% notice mobile ads, especially mobile display ads and a third notice mobile search ads

• Half of those who see a mobile ad take action, with 35% visiting a website and 49% making a purchase

Implications
The findings of the study have strong implications for businesses and mobile advertisers. Make sure you can be found via mobile search as consumers regularly use their phones to find and act on information. Incorporate location based products and services and make it easy for mobile customers to reach you because local information seeking is common among smartphone users. Develop a comprehensive cross-channel strategy as mobile shoppers use their phones in-store, online and via mobile website and apps to research and make purchase decisions. Last, implement an integrated marketing strategy with mobile advertising that takes advantage of the knowledge that people are using their smartphones while consuming other media and are influenced by it.

Learn More
To learn more about the study, please join us in a webinar tomorrow where we will present and discuss the research findings in-depth. Register for “The Mobile Movement: Understanding Smartphone Users” webinar on Wednesday, April 27th at 11am PST/ 2pm EST. To receive the research report, please visit the Google Mobile Ads blog after April 27th to download a complimentary copy of the study.

Re-Posted from the Google Mobile Ads blog by Dai Pham, Google Mobile Ads Marketing

Join the May 3rd webinar to find out and learn to optimize your site for mobile users.

Smart phones are changing the way we search for information, shop, use maps, watch video, interact through social networks and engage with advertising. As smart phone adoption grows, mobile users have come to expect quick and consistent interactions, anytime and anywhere. Agencies need to adapt mobile strategies to focus on the demands of users on the go. Research has shown that the majority of businesses, big and small, are still not ready to meet users' mobile needs.

Are you clients' sites mobile ready?

Please join Google Senior Mobile Account Executive, Elliot Nix, and Mobile Specialist, Shiv Kumar, for an upcoming webinar to learn more about how mobile site optimization can drive results for your businesses.

Specifically, they’ll cover:

* The state of mobile readiness
* Why mobile optimization matters to businesses
* Mobile site development best practices and tips
* Next steps to optimize mobile sites

Date: May 3, 2011

Time: 11:00am PST / 2:00pm EST

Register: Please click here


Posted by Agency Blog Team