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Editor's note: Did you know 60% of young business owners saw an increase in customer engagement after getting a professional email address? Or that 81% of young business owners said that online file sharing is critical to their businesses? That’s just a snapshot of what we learned from the Young Business Success report and infographic we released to kick off National Small Business Week. To recognize and celebrate the young businesses taking the entrepreneurial leap, we’re revisiting a few customers to hear how they got their businesses off the ground and what they’ve learned along the way. Today, we hear from Adam Wilson, Co-Founder and Chief Software Architect at Orbotix, who first shared their Gone Google story in 2013.

What was the inspiration for your business? What made you decide you’d stop what you were doing and pursue it?

Our inspiration was simple: change the way people interact with robots. Before we started Orbotix, my co-founder Ian and I shared a frustration with the lack of cost effective computing brainpower in the robotics space, especially with phones. We decided to use smartphones to change the robotics world — with Sphero, a robotic ball that could be controlled with your smartphone. Our idea has broadened to the “connected play” space, but we still aim to change the interaction of the physical with the digital.

Our decision to go full forward happened quickly. We had built a fully functioning prototype that people were genuinely excited about and we were propelled into working on Orbotix officially full-time when we were accepted to Techstars, a seed incubator in Boulder, Colorado.

Was there a pivotal moment when you realized you’d made it? That you’d really turned that business a reality?

Ian and I were both humbled by our first prototype Sphero being shown on Gizmodo — the video got nearly 60,000 views in a single weekend. For us, it seemed we had discovered a form factor that struck a chord with the world. Securing our series A funding was another obvious milestone, but was really just the beginning of a long journey towards success.

How has using Google Apps helped you in building and growing your business?

Let's face it — setting up email, calendars, a shared "drive" space, simple forms, a QA site and hosting, among other things, would just slow us down from our real goals. Using Google Apps lets our company focus on what we do best, and have someone else focus on keeping our email secure and syncing our calendars across all our devices.

If you had to do it all over again, what would you do differently?

We would’ve launched our education program earlier on in the game. We started pretty late with SPRK — “Schools, Parents, Robots, Kids” — to inspire and teach kids to be tomorrow’s inventors and innovators by teaching them concepts in programming, robotics and math in a fun way, and wish we had thought of it earlier. The Sphero product is a really natural educator of technology, but it took a few years to realize we could build an educational curriculum for students around it.

Any advice for other aspiring or budding entrepreneurs?

After Ian and I secured our Series A funding, we asked our lead investors if there was anything we could do that they would get upset about. We got two pieces of advice that I’d pass along to other aspiring entrepreneurs:

1. Be extremely critical of your own products, dream big, and go HUGE.
2. Don't get in over your head, be intellectually honest with yourself, co-workers and the board.



In honor of National Small Business Week, we’d like to take time this week to share ways that Google Apps and the Google Apps Marketplace can help small businesses work more productively and efficiently.

Today, we’re highlighting a few of the Small Business Web apps in the Google Apps Marketplace, and how our customers run their businesses on them every day. Google shares the Small Business Web’s dedication to providing tools that have enterprise-grade functionality, as well as align with small businesses’ priorities.

Apps that work together
Particularly for companies without a dedicated IT team or person, the list of necessary business tools can quickly become unmanageable. Web apps that provide deep integrations with Google Apps and with each other are especially useful for growing businesses that don’t have time to manage multiple, distinct applications.

Olark lets customers live chat with website visitors directly from the Gmail interface through Google Talk, and provides easy access to chat transcripts. Peter Macaulay of KitchenwareDirect.com.au says, “The ability to live chat with customers without leaving the Google Apps interface is a huge productivity advantage. The simple and elegant implementation meant we were up and running in a matter of minutes. Staff members are easily able to set their availability for chat, enabling them to easily multi-task.”

WORKetc is another app that makes Gmail into the front end workspace, but for CRM, project management, and customer support. It let’s you easily share emails related to particular projects with relevant team members without forwarding or copying other email addresses. D. Hogan of Varis Energy says, “Any emails that need to be shared with my team get tagged in the WORKetc gadget that is built right into Gmail. This immediately lets everyone else who is assigned to a project or lead have access to the new information from the received email.”

Access all the time
As compared to larger businesses, small businesses are even less suited to managing servers, and tend to have many employees on the road or in non-office locations. Accessing their data and documents from anywhere, on any Internet-connected device is a core benefit of using web-based tools like Google Docs. OfficeDrop digitizes paper documents to make them text-searchable in Google Docs. Greg Skidmore of Belpointe Asset Management says, “Each month we send a box of paper files to OfficeDrop and have them scanned directly into Google Docs. If I have a document that I need scanned right away, I use OfficeDrop’s scanning software, ScanDrop, and upload it immediately.”

Easy to Use
Small business owners and employees often wear a lot of hats and they’ve asked for solutions that are easy to learn and use. Michael Bower of Michael Bower Digital says, “I always need to know where my money is, without wasting time organizing my paperwork. As my business grew, I was losing control of my cashflow. Both Google Apps and FreshBooks have just enough features to keep my workflow and invoicing organized, allowing me to focus on my work.”

These are just a few examples of the many Small Business Web app vendors in the Google Apps Marketplace who provide the functionality and integrations a small business needs. Over 30 Google Apps Marketplace apps have already joined the Small Business Web and declared their commitment to helping small businesses focus on what they do best. They include:

Finance
Bill.com
billFLO
EchoSign
Expensify
FreeAgent
Freshbooks
Harvest
Kashoo
Outright
Shoeboxed

CRM
Assistly
Batchbook CRM
Capsule CRM
Connect2Field
Disqourse CRM
Get Satisfaction
PipelineDeals
SAManage
Solve360 CRM
Tactile CRM
WorkETC


Doc Management
Box.net
FormLizard
OfficeDrop


Collaboration
MindMeister
Teambox
uberVU
YoolinkPro


Sales and Marketing
Mailchimp
Olark
SiteKreator
VerticalResponse
zferral

We celebrate National Small Business Week to recognize the importance of small businesses for promoting a healthy economy, and we’re excited to help them continue to grow and succeed through the smart use of technology.