• You can now easily split your document into multiple columns in Docs. Just choose “Columns” in the “Format” drop-down menu when you need more formatting options to get your point across.
• We know that work happens in all types of file formats. So, when you open, convert and edit non-Google files in Docs, Sheets and Slides, we’ll now save a copy for you. Just view or download the non-Google source file in its original format directly from Revision History in Docs, Sheets and Slides on the web.

These features are available globally and will roll out gradually starting today. As always, tell us what you think about these new features on Google+ and Twitter. We’re listening.

Posted by Jaime Hinojosa, Information Technology Officer, Elsa State Bank


Editor's note: Today we hear from Jaime Hinojosa, Information Technology Officer at Elsa State Bank, which has served Texans since 1945. Learn how Elsa State Bank overhauled its IT department to provide its workforce with the tools to be more mobile and productive.

Elsa State Bank's 20,000 customers across South Texas depend on our expertise in commercial, consumer and agricultural finance. We’re always looking for ways to better serve our customers and grow our customer base. As an IT officer, I introduce, evolve and maintain the technology that helps our 100 employees acquire more customers. Security, durability and affordability are top of mind when I’m researching a new solution.

In 2010, we looked to modernize our IT solutions. Our employees wanted greater flexibility to pursue customer leads outside of the office. At the time, our employees were using laptops and smartphones that didn’t have the security, functionality or mobile management we needed. I started researching other solutions and discovered Google Apps for Work, Google Mobile Device Management (Google MDM) and Android devices. I believed these solutions would help us achieve our goal of giving our team greater mobility with tools that not only advanced productivity but that also offered the security, central management and cost efficiency we required — I was right.

Today we use Google MDM to manage 40 Samsung Galaxy smartphones and Samsung Note tablets. These Android devices help us save time and money. One example: We used to print and ship 300-page binders for board meetings, which was wasteful and inefficient, but now, board members use Android tablets during meetings to view and share annual reports and quarterly earnings presentations.

Our employees are already benefitting from greater mobility at work. Lenders now commonly travel to construction sites to meet with customers, receive progress updates and pursue more loan opportunities. Loan officers who work away from the office can receive reminders about upcoming client meetings on their Android smartphone, locate and reach their destination using Google Maps and retrieve relevant customer documents from the cloud with Google Drive.

The security of Google Apps was essential to our purchasing decision. Since commercial institutions can be targeted by cybercriminals, protecting our customer data is especially important. Our centrally-managed Android devices help us save time and money without compromising security, and IT administrators benefit from capabilities like mobile device management. Remote administration also helps us save time and money from a pure logistics standpoint — we don’t have to be on site to solve individual problems that arise.

Before we adopted Google Apps for Work and Google MDM, our employees were clamoring for tools that allowed them to work from anywhere and better serve our customers. The integration of Google Apps and Google MDM, supported by Android devices, has vastly improved what our employees can accomplish each day. These tools have helped keep Elsa State Bank competitive amid a rapidly evolving work environment.

Posted by Daniel Durgan, IT Business Partner at ISG

Editor's note: Today we hear from Daniel Durgan, IT Business Partner at ISG, an international construction services company delivering fit out, construction, engineering services and a range of specialist solutions. Daniel explains why there’s never been a better time to digitally transform the construction industry.

The construction industry is undergoing a digital revolution. Companies that have for decades relied heavily on printed contracts, drawings and documents are now moving to online tools to save time and money and keep productivity up in a marketplace that’s more expansive and more demanding. At ISG, we’re using Google’s cloud-based tools to ensure that we’re at the forefront of this industry shift.

With Google Apps, we’re taking full advantage of technology-enhanced collaboration, productivity and mobility. Over the course of a few hours, I can use Google Drive to review a presentation on my tablet, Gmail to check emails and Google Calendar to schedule meetings on my phone while away from the office. I can also jump into a meeting with colleagues from around the world from any of the 26 Chromeboxes that are set up in one of our conference rooms. Whether I’m on a site visit, in the office or on the move, Google Apps allows me to continue working and collaborating with my team.

Projects move fast with real-time collaboration It’s essential for our business to control who has access to certain documents. Drawings must only be issued to authorised people, and each person must review the latest version as it’s being developed. Drive enables us to completely control what’s shared inside and outside of our company — the fact that our team alone has 1.5 million files in Drive speaks to our reliance on the tool for secure file storage.

Google Docs allows us to collaborate on shared documents at the same time, no matter where we are in the world. I can start shaping up a proposal in London and invite a colleague in Europe to work on it with me. There’s also more of a human element. When someone comments, you see their face next to it — it ties you emotionally to the process. We keep track of all our revisions in Sheets to monitor our progress. And we can always instant message each other with quick questions or suggestions, so we feel connected, all the time.

A lot of what we do is very visual. It’s hard to describe building plans and designs over the phone. With Hangouts, we can bring everyone together to discuss these plans and drawings as if we were all in the same room. We can move quickly from stakeholders to contractors to suppliers to make sure the right people are involved in the right conversations.

Staff expect more from an IT solution A big part of my team’s role is to help build relationships and ensure employees communicate effectively and get the support they need. When we sent out a survey using Forms to ask all our staff what they’d like to see from IT, they told us they wanted to find out more about our Google tools. We’re using Synergise Google Apps Training to help our stakeholders go beyond the basics and use the suite to its full potential.

Quality: getting it right the first time Quality is extremely important in our business, so we carry out frequent on-site check-ins to ensure teams are following the proper processes and delivering a high standard of construction correctly the first time. When we do these quality checks, we submit recommendations and observations using Forms on Android tablets. The information is imported into Sheets, and using Apps Script, we create dashboards, so employees across teams and functions can easily track the check-ins in real time.

We’re improving the way we work all the time, and that’s thanks to the support and enthusiasm of our employees. Many of our automated solutions have been suggested by them, and it’s great to see how passionate they are about Google Apps. There’s also an excitement among my team around what the future holds for us and our industry with new tools at our dispense and a new way of working for our customers.

Posted by Humza Teherany, CIO of Compass Group Canada and CEO of Compass Digital


Editor's note: Today we hear from Humza Teherany, CIO of Compass Group Canada and CEO of Compass Digital Labs, a subsidiary of Compass Group PLC, a global food and support services provider who serves millions of people around the world every day and employs more than 500,000 employees worldwide. Learn how Compass Group switched to digital signs powered by Chrome to boost its digital marketing efforts in restaurants and coffee shops across Canada. To learn more about how Chrome devices can be used to engage your customers, watch this recorded Hangout.


How do you design your digital strategy when you're part of a 20-year-old business with many brands, many partners and 32,000 employees in Canada? I faced this challenge when I joined Compass Group Canada leading technology and innovation four years ago. My top goal was to use technology to better consumer experiences and in turn grow our revenues. Compass Group relied on Google Apps already, so when we needed to revamp our digital signage, we turned to Google. Over the past two years, our technology field services teams, led by Jugveer Randhawa, installed more than 200 Chrome digital signage devices in our retail locations. We plan to add an additional 100 devices by the end of 2017.
Before we switched to Chrome, our store managers were bogged down by running all of our in-store marketing campaigns. The screens we used weren’t connected to the internet and had to be manually managed on-site, one by one. Store managers had to upload new images every time we wanted to promote a new menu item, daily special or social media contest. By modernizing our approach using Chrome digital signage, we’re saving hundreds of hours each week on this formerly time-intensive process. Today one marketer can manage dozens of campaigns in stores across Canada using Chrome Device Management and our signage software.

Adopting a digital-first approach means that Compass Group Canada can measure the return on its marketing investment, and Chrome is a key part of this. Each digital signage device costs about half as much as competing options, so we get more for our money. We use third-party software to analyze data from Chrome devices, so our marketing team sees how campaigns are performing right away. If we advertise a new pumpkin latte at a coffee shop, for instance, we can compare how many people saw our ad and how much our sales increased across stores.
Since switching to Chrome digital signage, Compass Group Canada has seen a 2-4% boost in sales from our marketing promotions, which is significant for a company that makes approximately $2 billion in annual revenue.

Chrome digital signage is part of a broader cultural shift at Compass Group. This year, we launched Compass Digital Labs, an offshoot dedicated to improving consumer retail experiences by building new technologies like mobile payment apps, on-site kiosks and wearable payment solutions.

Our digital-first strategy encourages us to try techniques like event-triggered marketing — promoting hot chocolate when temperatures dip below freezing, or offering a two-for-one beer special at stadiums when the home team's winning.

Consumer behavior is constantly changing, and we’re seeing how important it is to reach savvy customers on mobile, social and in stores. Our digital marketing strategy allows us to connect consumers with the right offers at the right time. Millions of people visit our retail locations every year, and with Chrome we can reach them all with the latest content.

Editor's note: Today we speak with Kyle Coleman, Director of Sales Development and Kelly Payne, Customer Programs Manager at Looker, a data analytics software company that makes deep data understandable and useable for business teams. Looker uses Google Apps and Asana to track and collaborate on all their work.
Can you tell us about Looker and why the company needed collaboration and productivity tools?
Kelly: Our team at Looker is building software that helps business teams find, explore and understand the data that matters to them. As a fast growing startup, we think a lot about scaling our team and processes effectively and efficiently. We need the right tools do this well.

Why Google Apps?
Kyle: We’re heavy users of Gmail, Google Calendar, Google Docs, Sheets and Slides. We can easily share our work cross-functionally and always feel confident that the person we’re working with has the most up-to-date version.
Kelly: We’re constantly pulling up a Google Doc to have everyone work from the same place at the same time. There’s a huge benefit to having our work and discussions update in real time and to easily share what we’re working on with anyone in our organization.

How and why does your team use Asana?
Kyle: We use Asana for important cross-functional workflows like new hire on-boarding, sales development and for almost all of our marketing team’s work. From campaign management to launches, every piece of content we publish — whether video, customer case study or blog post — is tracked in Asana. There’s so many moving pieces involved in a complex and collaborative workflow; Asana lets us track every detail.
Kelly: With Asana, we can more easily keep track of who's doing what, and stay updated on the progress of projects. As we’ve grown, Asana has helped us identify how repeated tasks can become standardized processes. Developing process standards brings the clarity and accountability that help us work together well.

How are you using Asana and Google Apps together?
Kelly: We're always linking our docs, spreadsheets or slide decks into our Asana tasks, which is easy to do with the Asana and Google Drive integration. Asana is where we make our work actionable, so the task becomes the place where all the relevant information is stored. Connecting Google and Asana makes it easy to ensure that everyone’s working out of the right documents. We’ve added a good deal of efficiency to our workflow by not duplicating efforts across teams.
How has productivity improved on your team by integrating Asana and Google apps?
Kyle: Two things that matter deeply to us as a growing team are productivity and priorities. Having everything in the same central place saves us so much time as a team, and Google Apps and Asana have given everyone a sense of what they need to be working on and when.

You mentioned that you’re constantly working collaboratively at Looker. How does using Google and Asana side by side make working together easier?
Kelly: With these tools that we’re now using, it’s so much easier to be collaborative and build a sense of trust and empowerment within our team. Whether we’re making a comment in a Google Doc or “hearting” someone’s task in Asana, we’re having a lot more fun moving our work forward together.

We hope you’ve enjoyed reading about how Looker makes work fun and collaborative using Google Apps with Asana. You can learn more and enable Asana in your Google Apps account by visiting their application listing in the Google Apps Marketplace.

Editor's note: Today Google Sheets unveiled an original artwork in NYC , designed entirely in Sheets by two artists working together from different continents. To turn their artwork into reality, we worked with Colossal Media, a Brooklyn-based company and Google Apps customer that hand-paints murals all over the world. At Google, we’re always inspired by innovative uses of our collaboration tools, so we spoke with Colossal co-founder Adrian Moeller to learn what inspires him.

Can you tell us about Colossal Media and what drove you and your co-founder to start the company?
Colossal was founded in 2004 to bring hand-painted advertising back. It was tough to get clients at the beginning because nobody wanted to hand-paint anything, it was a completely dead industry. So we built a sustainable business out of a startup, guerrilla-style beginning.

Why hand-painted advertising?
Hand-paint is in your face. It’s exciting. Being high up on buildings and painting on rigs, I thought it was the coolest thing in the world. Now we’re working on 400 of these projects a year.

When did you start using Google Apps?
Colossal has been using Gmail as our corporate email platform for about 10 years and in around 2008, we began to use Google Apps.

What made you choose Google Apps?
From a logistical standpoint, it made the most sense. We’re physically all over the place. We all work from different locations (offices in New York, co-workers in California, painters working out in the field across the globe) and needed a solid solution for communication and information exchange. Apps makes it easy to share concepts and ideas.

Which apps do you use most and why?
Google Drive is super helpful for Colossal. It helps keep all projects organized and managed. It’s also nice having a sharing tool to use that can be kept private.

We also use Sheets, Forms, Hangouts and Docs. From the shop perspective, Sheets is a great web-based solution that helps us create database systems for organizing, compiling and calculating job information during pre-production. Sheets also helps us deliver accurate, up-to-date information to our crew and clients who are in several locations around the city on any given day. Forms let us collect feedback from the field and gather Peer Evaluations and End-of-Job details.

How has Google Apps changed the way you work?
As Colossal has grown as a company, communication has become harder because it’s not always face to face. Google Apps has made communicating from anywhere more streamlined and efficient. The flexibility to have instant, easy access to everything we need to get the job done — whether we’re on site for a paint job or in the office across the country — from colleagues we’re collaborating with has helped us scale. When you work outdoors and wrestle with the elements, anything can happen when you least expect it. Google Apps brings all of our information to us wherever we are, whenever we need it. It’s also great that we’re able to go back and find things from eight years ago and look at it. It’s like a treasure trove of memories that travels with you.

Posted by Suzanne Frey, Director, Security, Trust, and Privacy, Google Apps

Every company has data that it must keep secure — whether that data is about confidential innovations, strategic plans or sensitive HR issues — keeping all of your data safe from inadvertent or purposeful leaks needs to be simple, quick and reliable. Google for Work already helps admins manage information security with tools such as encryption, sharing controls, mobile device management and two-factor authentication. However, sometimes user actions compromise the best of all of these controls; for example, a user might hit “Reply all” when meaning to send a private message with sensitive content.

Starting today, if you’re a Google Apps Unlimited customer, Data Loss Prevention (DLP) for Gmail will add another layer of protection to prevent sensitive information from being revealed to those who shouldn’t have it.

How Gmail DLP works Organizations may have a policy that the Sales department shouldn’t share customer credit card information with vendors. And to keep information safe, admins can easily set up a DLP policy by selecting “Credit Card Numbers” from a library of predefined content detectors. Gmail DLP will automatically check all outgoing emails from the Sales department and take action based on what the admin has specified: either quarantine the email for review, tell users to modify the information or block the email from being sent and notify the sender. These checks don’t just apply to email text, but also to content inside common attachment types ― such as documents, presentations and spreadsheets. And admins can also create custom rules with keywords and regular expressions.

Check out the DLP whitepaper for more information including the full list of predefined content creators, and learn how to get started. Gmail DLP is the first step in a long-term investment to bring rule-based security across Google Apps. We’re working on bringing DLP to Google Drive early next year, along with other rule based security systems.

As we round out the year, let’s take a look at what we did in 2015 to enhance the security, privacy and control you have over your information.

• To verify the good work we do on privacy, we were one of the first cloud providers to invite an independent auditor to show that our privacy practices for Google Apps for Work and Google Apps for Education comply with the latest ISO/IEC 27018:2014 privacy standards. These confirm for example, that we don’t use customer data for advertising.
• To make security easier for all, we've expanded our security toolset:
• We introduced Security Keys to make two-step verification more convenient and provide better protection against phishing. For admins, we released Google Apps identity services, which allows secure single sign on access with SAML and OIDC support and we delivered device (MDM) and app (MAM) Mobile Management across Google Apps.
• We launched Postmaster tools to help Gmail users better handle large volumes of mail and report spam.
• For Google Cloud developers, the Cloud Security Scanner allows you to easily scan your application for common vulnerabilities (such as cross-site scripting (XSS) and mixed content).
• For those who want the power and flexibility of public cloud computing and want to bring their own encryption keys, we announced Customer-Supplied Encryption Keys for Google Cloud Platform.
• To give more transparency on how email security, even beyond Gmail, is changing over the years we published the Safer Email report.
• We introduced new sharing features, alerts and audit events to Google Drive for Google Apps Unlimited customers. For example, administrators can now create custom alerts and disable the downloading, printing or copying of files with Information Rights Management (IRM). New sharing settings give employees better control within their organization unit and now admins can let them reset their own passwords.
• Google Groups audit settings allow better tracking of Groups memberships. For all, the launch of google.com/privacy gives better control over personal data and Android for Work makes it easier to keep personal and work data separate on employee devices.

Companies are moving to the Cloud for all kinds of reasons, but Security and Trust remain critical and predominant differentiators between providers. That’s why millions of businesses trust Google to do the daily heavy lifting in security ─ preventing, testing, monitoring, upgrading and patching, while working towards the future. Because Google was born in the cloud, we’ve built security from the ground up across our entire technology stack, from the data centers to the servers to the services and features we provide across all of your devices. No other Cloud provider can claim this degree of security investment at every single layer.

While 2015 was a great year, there’s a lot more in store for 2016. To learn more about how our technology is evolving, please join us at the Enigma conference in San Francisco on January 25th to discuss electronic crime, security and privacy ideas that matter.

Posted by Vijay Umapathy, Product Manager

(Cross-posted on the Official Gmail Blog.)

Our calendars should help us make the most of our time — scheduling meetings at work, remembering brunch with friends, and keeping track of all our other commitments. But often our to-do list is elsewhere, separate from the Calendar that organizes our day, and we end up overcommitted or miss something important because we forgot to check our list.

Now there's a single way to manage your day: starting this week, you can create Reminders in Google Calendar to keep track of your to-dos alongside your scheduled events.

Reminders stick around
You might already create calendar entries to remind you to call the doctor or pick up groceries on the way home. But while those entries come and go, Reminders stick with you over time so you can track them until they are actually done. If a Reminder isn't completed, it will appear at the top of your Calendar the next day. And the next. When you do finally call the doctor or pick up those necessities, just swipe the Reminder away ... and you're onto the next to-do.
Reminders help with the details
Another way Reminders are more useful than events is that Calendar adds things like phone numbers and addresses automatically. So if you add a Reminder to make call or run an errand, the number or address will be right there when you need it. Just like Inbox by Gmail, Calendar uses information from your contacts, as well as Google's knowledge graph to provide this extra bit of help.
Reminders work across Google
You can also create Reminders from Inbox, Keep, and Google Now. This means you can create a Reminder when you're checking your email and it will show up on your calendar right away. Plans change? Just move the Reminder to a better time. Or if your hands are full, you can record your Reminders in Google Now 一 like, "Ok Google, remind me to buy birthday candles" 一 then mark it as done later in Calendar.
Reminders will be rolling out this week with the latest versions of Calendar on Google Play and the App Store. And don't worry, we're working on bringing Reminders to the web as well.

Posted by Ian Cook, head of IT, charity: water

Editor's note: Today’s post comes from Ian Cook, head of IT at charity: water, a non-profit organization that provides clean and safe drinking water to people in developing nations. Learn about how the organization is using Chromebox for meetings to keep the team connected, from its New York City HQ to onsite in Cambodia. 

At charity: water, our mission is to bring clean and safe drinking water to every person on the planet. We have a “100 percent model,” which means every dollar donated goes directly to the field to fund clean water projects. This is made possible by a small group of passionate and dedicated supporters who cover all of our operating costs: everything from staff salaries, to flights to the field, to the ink in our printer.

At charity: water transparency is one of our core values, and with the help of Google we maintain transparency in two major ways. We use the Google Maps APIs to show every supporter exactly what we've done with their donation by giving them the GPS coordinates, photos and community information of the exact projects they made possible. We also rely heavily on tools like Chromebox for Meetings to communicate with our global team; our headquarters is in New York, but we have staff that work remotely in Europe, Asia, and Africa.

We switched to Chromebox for Meetings after testing different products, and gathering feedback from our employees. They found Chromebox for Meetings to be the best solution: powerful, easy to use and seamlessly integrated with Google Apps. When we moved into a new, custom office space, we opted to include screens connected to Chromebox for Meetings in all nine of our conference rooms.

We like when technology enables, rather than interrupts, our natural flow of working. At any time, more than half our conference rooms are booked for virtual meetings, allowing us to connect instantly with colleagues around the world. We even have a 48-inch TV mounted at standing height on a media cart, which we move into the common area for company wide meetings. Remote employees can join via Hangouts and participate as if they were standing beside their colleagues. In fact, our first UK-based employee is connected with our New York City headquarters on Google Hangouts almost every day.

With simpler video conferencing, we’ve improved work-life balance by giving everyone, from interns to executive staff, more flexibility to work from anywhere at any time. Chromebox for Meetings is easy to scale and mobile-friendly, which is important since travel is core to what we do. Using Hangouts in conjunction with Chrome device management also allows us to help out employees with IT issues in real time, which is essential for a global team that often works remotely. I can share screens and fix problems whether at the office, at home or on the road.

Our team’s made up of excited, passionate people, running a non-profit much like a fast-paced technology startup. We need tools that help us work more collaboratively, even when a number of our team members are dispersed across the globe. We’ve even started an initiative to hire the best talent for the job, regardless of physical location. We wouldn’t be able to do this without powerful video conferencing technology and work tools that enable mobility. With Chromebox for Meetings and Google Apps, we can work better at achieving our mission while maintaining the transparency that’s at the core of our values.

Posted by Bálint Miklós, Software Engineer

(Cross-posted on the Gmail Blog.)

With the holidays approaching and emails coming in at a furious pace, we can all use a little help. Inbox is already on hand assisting you with the next step, organizing your trips, and even suggesting reminders.

But when you're checking email on the go, it can be cumbersome and time-consuming to reply to all or even some of them. What if there was a way for your inbox to guess which emails can be answered with a short reply, prepare a few responses on your behalf and present them to you, one tap away?

Well, starting later this week, Inbox will do just that with Smart Reply.
Smart Reply suggests up to three responses based on the emails you get. For those emails that only need a quick response, it can take care of the thinking and save precious time spent typing. And for those emails that require a bit more thought, it gives you a jump start so you can respond right away.
There's actually a lot going on behind the scenes to make Smart Reply work. Inbox uses machine learning to recognize emails that need responses and to generate the natural language responses on the fly. If you're interested in how Smart Reply works, including how researchers got machine learning to work on a data set that they never saw, you can read more about it on the Google Research Blog.

And much like how Inbox gets better when you report spam, the responses you choose (or don't choose!) help improve future suggestions. For example, when Smart Reply was tested at Google, a common suggestion in the workplace was "I love you." Thanks to Googler feedback, Smart Reply is now SFW :)

Smart Reply will be rolling out later this week on both Google Play and the App Store in English. If you've got a lot of emails on your plate, now's a great time to try Inbox and get through them faster than ever.

Posted by Stafford Marquardt, Product Manager, Google My Maps

Whether you’re planning your next event, mapping out the best route to visit clients, or sharing the location of your food truck with fans, Google My Maps makes it easy to put your world on a custom map. Starting today, you can access My Maps right from Google Drive on your Google Apps account, so it’s even easier to create, find and share your custom maps. Here are some examples:
Jessica owns a food truck and every Thursday she decides her location based on fan votes. She creates a Google Form and posts it online, gathers votes and can lay them all out on one map to find the most popular location.
Shannon is gearing up for her company’s annual conference. This year, with the help of Google Apps Script, she created a Drive folder for each attendee with their tickets, event information and a custom map with event details and their hotel.
Martin is the delivery coordinator for a multi-chain electronics store. He creates My Maps laying out the most efficient routes for all the deliveries. He drops each map into his team’s shared Drive folder, so each driver can access everything they need, from maps to delivery lists, all in one place. Once Martin assigns routes, drivers can use any device to simply search the folder for the right map.
My Maps is also helpful in the classroom to teach kids about explorers like Lewis and Clark, and to plan out your weekend hike. Whatever your needs, Google My Maps—now accessible in Google Drive—makes getting things done that much easier.

Posted by Tia Lendo, Head of North America Education Marketing

(Cross-posted on the Google for Education Blog.)

Last month we announced Education on Air — our free online conference taking place May 8-9, 2015 — and asked what you wanted to hear about. Today we released the schedule of sessions, based largely on what we heard from you. We’ll emphasize innovation — 44% of you voted for this — as well as how to empower students and use Google tools effectively. It was clear from our second poll that you also want practical examples, so our speakers will go beyond theory and share their specific advice for enacting change.


Here’s a look at what you can expect over the two-day conference:

Friday, May 8: Leading for the future

Tune in from 10 a.m. to 3 p.m. ET to hear from educators, business and policy leaders, students and researchers, whose keynotes will challenge you to innovate and improve education. In our kickoff session, panelists will tackle the question “What are the skills of the future?” and will touch upon results from an Economist Intelligence Unit survey. You’ll also hear panels of different perspectives about some hot topics for educators, including how technology is transforming learning and how students are guiding their own learning.

In addition to these panels, our keynote speakers will share their personal passions for the future of education. You’ll hear from Actor, Education Advocate, and Host of Reading Rainbow LeVar Burton, Google Senior Vice President of People Operations Laszlo Bock, education leader and Order of Canada honoree Michael Fullan, and Sir Michael Barber, chief education advisor to Pearson and former Chief Adviser to the Secretary of State for Education during the first term of British Prime Minister Tony Blair. Educators and school leaders like Ryan Bretag, education researcher and Chief Innovation Officer of Illinois’ District 225, and students like Brittany Wenger (2012 Google Science Fair winner) will also share their perspectives.

Saturday, May 9: Shaping the classroom today

Over 100 sessions will be led by educators from 12 countries and 29 U.S. states, all specifically designed to offer practical advice and examples. Whether you’re interested in the track for educators, administrators, IT or “anyone,” we invite you to join for the sessions that are most interesting to you.

Presenters will discuss tools and techniques that you can implement easily, affordably and immediately. Many sessions highlight how Google tools like Google Apps, Earth, Chromebooks and Android tablets can support learning and help educators save time. Others will relate to themes including collaboration and community, computer science and STEM, creation and creativity, digital citizenship, literacy and professional development.

Here’s a flavor of the range of sessions:

• Guy Shearer, Head of IT for the David Ross Education Trust in the UK will lead “Create impact by rolling out Chromebooks across a network of schools” at 8:30 a.m. ET
• Kim Meldrum, Pedagogical Consultant for the Lester B. Pearson School Board in Canada will lead a session on “Developing literacy with Google Apps” at 11:00 a.m. ET
• Sean Beavers, Digital Information Specialist at the West Morris Regional High School District will lead "Fostering student genius: empowering student leadership through technology" at 12:15 p.m. ET
• Tonia Dousay, Assistant Professor at the University of Wyoming will lead a session called “Bringing the maker movement to your classroom” at 12:30 p.m. ET
• James Sanders, Director of Innovation for the EdTechTeam will lead “How to survive a zombie apocalypse using Google Apps” at 3:00 p.m. ET

Visit the Education on Air site to see the full line-up of sessions and make sure to register; because even if you can’t join us live, if you register we’ll notify you when the recordings are available to view.

We hope to “see” you there!

Posted by Marc Crandall, Head of Global Compliance, Google for Work

Editor's note: Our guest blogger this week is Marc Crandall, Head of Global Compliance at Google for Work. A lawyer and long time Googler, Marc focuses on regulatory matters involving privacy and security.

We regularly hear from our customers that assessing data protection compliance in various countries around the world can be challenging. Protecting the privacy and security of our customers’ information is a top priority, and we take compliance very seriously. That’s why we've been working hard to make things a bit easier for you.

We recently launched a new legal and compliance section of the Google Admin console where Google Apps administrators can find pointers to useful information, such as security and privacy certifications, third-party audits and data center and subprocessor information. This will be helpful to everyone, from those who manage their own domain to legal, security and privacy compliance specialists.

Another important resource for Google Apps for Work customers is our data processing amendment, which we’ve offered to customers since 2012. Customers that use our products for Work and for Education are often subject to data protection and compliance regulations. To help address this, in addition to our commercial agreements, we offer a data processing amendment that describes Google’s specific data protection commitments for your Google Apps information.

If you operate in a regulated industry, having Google’s data protection obligations in writing helps demonstrate to regulators that we take significant and concrete steps to protect your information. For customers subject to laws implementing the European Union’s Data Protection Directive, our data processing amendment also contractually binds us to remain enrolled in the U.S Department of Commerce Safe Harbor Program. And we indicate that Google Apps customers may opt-in to model contract clauses with Google.

While the data processing amendment does not affect the functionality of Google Apps, we believe customers with regulatory compliance considerations will find the amendment useful. You can access the data processing amendment from within the Admin console.

Millions of organizations use Google for Work today — they come from all sectors and more than half of our customers operate outside of the United States. You rely on Google to provide strong data protection capabilities, in compliance to your specific needs. With these tools in place, we hope to make it easier for you and third parties to verify that. For more information, visit our Google for Work and Google for Education trust site.

Posted by Clayton Jones, Product Manager, Google for Work

With just the phone in your pocket, you can email your boss in Gmail and then ask your kids when they’ll be home using Hangouts. You can follow up with a new client in Salesforce and pull up your tax documents in Drive. Everything you do, whether it's for work or your personal life can all be done from the device you always have by your side. That’s pretty powerful and can save a lot of time. But with great power comes great responsibility, and keeping that information secure requires some attention — whether it’s keeping your tax documents private to yourself or your email conversations secure within your company.

That’s why last week we made Android ready for work — making it easier for the more than one billion Android users out there to access the apps they need to be productive on their phones and tablets. Today we wanted to highlight the ways Google Apps Mobile Management let’s you take full advantage of Android for Work.

If you use Google Apps you already have a Mobile Management provider Phones get lost. Tablets stolen. People leave the company. Things happen. We believe you should have the tools to keep your work data safe, and that this safety should just be built in to the applications you choose. That’s why mobile device management — across Android and iOS — is included with Google Apps and Google Drive for Work. Apps Mobile Management allows admins to see what devices are connected, require device passwords and remotely wipe data when necessary.

Security that’s easy to manage As the domain administrator, with today’s launch, you can now choose the level of data separation that works for your organization. Whether it’s a personal device or a corp-issued one, with Android for Work, you can have all your employees create a Work Profile that isolates and protects work data from other activity on their phone. Or make it a choice, and let employees continue to switch accounts within Gmail and other Google mobile apps, while using the Work Profile for non-Google work related apps. Either way, all their work information is encrypted and can be remotely wiped.

The Work Profile keeps all work approved apps separate from the rest of the phone.

Easy to use Google Play for Work makes it easy for employees to see what apps are approved by their company and install the apps they want onto their device. Once an admin enables Android for Work, anyone can choose to use the Work Profile, even if not required to. So their own information stays private while the company can enforce Mobile Management policies for work accounts if needed.

Install work apps from Google Play for Work and keep them on your homescreen.

With Google Apps Mobile Management, you can have choice and security at the same time. Your employees can choose the device they’re comfortable with that helps them get work done, and you have peace of mind that company information is secure. Android for Work and Apps Mobile Management is available for all Google Drive for Work and Google Apps for Work, Government and Education organizations. Learn more in the Admin Help Center.

Posted by Mats Randleff, IT Director for Stockholm, Sweden-based Polygon Group

Editor's note: Today’s guest blogger is Mats Randleff, IT Director for Stockholm, Sweden-based Polygon Group, a global provider of property damage restoration, temporary humidity control and property performance services. 

When disaster strikes, Polygon Group is often the first call companies make to help restore their facilities and critical documents. We also provide services like humidity control to prevent property damage, and consult on business continuity and disaster recovery plans. Nearly two-thirds of our 2,800-employees are mobile, so we can be on the spot for our customers whenever we’re needed.
Every minute counts when companies are trying to get back to business after a fire or flood, so our field technicians need reliable communication tools. We used various email systems across our 300 offices, but they needed rigorous IT support to stay up and running. We looked to the cloud for a single system our entire workforce could use and considered Microsoft 365 and IBM SmartCloud (since we’d been using Lotus Notes), but Google Apps stood out as a single, secure system with all the functionality we needed.

We believed our employees would quickly embrace Google tools, since Android was already our most widely used platform for mobile devices. When we tested Google Apps with 50 managers throughout Polygon and saw a 95% satisfaction rate, we wasted no time rolling out Apps to more than 1,900 users worldwide. We worked with Avalon Solutions, a Google Apps Premier Partner in the Nordics, who performed the successful migration and roll-out to our global team.

Since moving to Apps in spring 2013, we’ve achieved significant cost savings. We’ve reduced travel expenses because our workers use video-conferencing on Hangouts to meet rather than coordinate costly and time-consuming in-person meetings. IT support costs are down, too. In fact, compared to our previous Lotus Notes environment, our cost per user is about 50% less – which translates to about $480,000 in annual savings.

Global cooperation has also improved, particularly because group managers have embraced Google Sites as a strategic tool. They’ve created sites for business systems used to report on each group’s operational performance. Managers can monitor financial metrics, key performance indicators, and other information in a single environment that’s easy to use and share. We plan to create sites for our country management teams to track business performance for each region.

Google Apps opens up new ways of working at all levels within Polygon, from managers to field technicians. What began as a search for a new email system has evolved into a complete overhaul of our communications. Today, thousands of Polygon employees across more than a dozen countries communicate and collaborate with ease using Google Apps. The greatest benefit for us is that we now can provide a faster, more effective response to businesses in the challenging and courageous position of overcoming natural disaster.

Posted by Alex Gawley, Director of Product Management, Gmail and Inbox by Gmail

Have you ever felt like your inbox was someone else’s to-do list? Requests, project updates and action items stream in all day. You move between your computer and the phone in your pocket to try to manage, and instead of focusing on the most important things, you find yourself focusing on the most recent things. No matter the device, email should feel like a time saver, but instead it feels like a chore.

This is why we created Inbox by Gmail, to help you focus on the things that matter to you. Since we launched five months ago, one of the biggest pieces of feedback we’ve received is that Google Apps customers want access to Inbox at work. That’s why we're excited to kick off the next phase of our journey: collaborating with you to bring Inbox to work.

Even before the first invitations went out to use Inbox for your own email, Googlers have been using it to get more done at work. Whether it’s snoozing the expense report notification until after the big presentation, or adding a reminder to schedule lunch with a favorite client, Inbox helps put email on your terms. And since Inbox was built on the same infrastructure as Gmail, it meets the same high security standards you expect from email.
Of course, every company and every person is different, so we want to get more input on how Inbox will work at your company. Starting next month, we’ll begin enabling Inbox for a small group of Google Apps customers to learn about their needs, challenges and use cases.

• Do you want to use Inbox as your primary email at work?
• Are employees at your company heavy mobile users?
• Most importantly, do you want to partner with Google on user studies to help build the new work Inbox?

If you answered “yes, yes and yes!” then email inboxforwork@google.com from your Google Apps for Work administrator account to apply for an invitation to the early adopter program. To start, we plan to work very closely with the early adopter companies, so not everyone that applies will be accepted right away, but the program will continue to expand over the coming months.

Inbox wasn’t created to reinvent email, Inbox was created to help you reinvent the way you get things done. This means we need to understand more about how things get done (or don’t) today. And with your feedback, who knows, we could reinvent the way people work.

Note: Only the Google Apps administrator can apply for entry to the Inbox for work early adopter program.

Work on any of your devices.
We created new mobile apps for Docs, Sheets and Slides across Android and iOS, where you can edit your documents, presentations and spreadsheets on the go. While working in the cloud means you have access to your documents on any of these devices, you can still access or create documents even if you don’t have a data or WiFi connection.

Edit your images directly
Sometimes the best way to convey a thought is visually and you need your images to look just right, which is why we made it easier to edit and adjust images. You can now crop your images, even masking the crop to specific shapes, and add borders in Docs, Slides and Drawings. Plus, you can connect objects and images in Slides and Drawings, recolor and change opacity of images in Slides, and even add effects.

Get things done faster
We want to help you take care of your common tasks. And you know what lots of people make in documents? Bullet lists. So now, just type an asterisk (*) and it will automatically become bullets in Docs and Slides. Nobody likes having to do the same thing twice (unless you’re Santa) so just copy and paste your charts between different spreadsheets in Sheets. For all the regression lovers out there, you can also add trendlines, and to further visualize trends, you can add miniature charts, or sparklines, into individual cells.

Get answers to your surveys
Forms is a great way to gather information, and across 2014, we added lots of new ways to ask questions and get answers. You can customize themes in Forms to add your own flare and create short URLs that are easier to share. There are also lots of new question options, like limiting one response per person and shuffling the answer order.

Add tons of functionality from 3rd parties
Add-ons for Docs, Sheets and Forms are tools created by developers that help you do those extra things you need help with, whether it’s printing mailing labels or adding MLA-approved citations, right from your document.

Let there be tables
You can add borders and backgrounds to your tables, and merge cells together to get your tables to look just how you want. And when you convert your legacy files to Docs, the table cells and borders will still be there so you can keep working.
And let everyone, including blind and low-vision users, get work done
Across Docs, Sheets, Slides, Drawings and Forms, it’s much easier to use a screen reader, with better text-to-voice verbalization and improvements to keyboard navigation. You can now use braille support to read and enter text in Docs, Slides and Drawings. And you can collaborate easier with others in Docs, Sheets, Slides or Drawings because screen readers announce when people enter or leave the document, and you’ll hear when others are editing alongside you.

We’ll continue to make a ton of updates behind the scenes to ensure everything keeps running faster and smoother next year. Four cheers (Docs! Sheets! Slides! Forms!) for a happy work life in 2015.

Mike: How do you foster the close collaboration we see among Minnesota teachers?

Mark: I think a lot of our collaboration comes from the tradition among Minnesotans of a strong work ethic. People are willing to put in the time to help their communities.

Ben: Minnesota is an education-forward state. There’s a large community of people who have connected over the years at various events and online who share a passion for changing education.

Sean: Teachers are a special breed of folk. They give themselves over to making a difference in others’ lives. The thing that I do to foster that collaboration is provide space, time and tools.

Katrina: I look to three key ingredients: culture, tools and time. Culture is seeing the “we” and “our” in everything. These are our students, not my students. Tools like Google give us a starting point — a place for collaboration. The last piece is time: giving teachers the dedicated time to work together every day is essential.

Molly: We know that we’re better together. We’ve created an amazing network of teachers and specialists that share ideas and best practices, and know the lessons we have learned can really help other schools in the area. We share ideas at local conferences, present and attend the Summits featuring Google for Education, and participate in our Twin Cities Google Educators Group — all of which create an amazing network.

Mike: How do you help teachers support each other? 

Mark: In my district we offer year-long training for educators to become technology leaders in their schools. Molly Schroeder actually created and teaches the program, and it’s made a big impact. Participating teachers get 10 semester credits, and the school district pays part of their course fees. After this year, one in 10 teachers in White Bear Lake will have completed the program.

Ben: One great channel for teamwork is the Google Apps Hive, an interdistrict professional development program. The Hive connects pockets of innovation in schools throughout the region and brings together teachers in Google Apps for Education districts to share their best ideas, workflows, lessons and strategies. The goal of the Hive is to increase the quality of professional development and spread the word about good technology integration practices.

Mike: Which educator are you thankful for, and why? 

Sean: My dear friend Andrew Rummel, a former English teacher who’s now teaching English education at St. Cloud State University. We share a sense of the possible and the potential in education. He challenges and encourages me to remain dedicated to learning about the hard stuff. How do we do better for all kids? How can we use teaching to improve the world for our own children, and the children of people we'll never meet?

Katrina: I am profoundly thankful for our middle school media directors: Karen Qualey, Tara Oldfield and Christina Lindstrom. They get stuff done with a can-do attitude — they’re focused on students and learning and they’re willing to experiment, fail, learn and iterate. Because of their leadership, Bloomington Public Schools smoothly introduced 2,500 Chromebooks for all of our middle school students, a process that would have certainly been less successful and more painful without them.

Molly: My mom. She was a kindergarten teacher for 36 years, and touched the lives of so many people in our community. When I became a teacher, I knew that I wanted to know the students I taught as well as my mom knew her students. She showed me that being in education didn't just mean teaching the students, but really knowing them and their families. To this day, former students stop my mom and tell her what a great teacher she was, because she cared about them.

Posted by Eran Feigenbaum, Director of Security Google for Work

As an IT manager, we realize you spend a lot of time managing devices, applications and security settings for everyone at your organization. To make your job a bit easier, today we’re announcing new security tools to help Google Apps users take more control of their security online.

A new Devices and Activity dashboard gives your users additional insight over the devices accessing their Google account. The page shows a comprehensive view of all devices that have been active on an account in the last 28 days, or are currently signed in. And in case any suspicious activity is noticed, there’s a setting to immediately take steps to secure an account and change a password.
We are also launching the security wizard for Google for Work accounts. The security wizard guides users through steps they can take to turn on or adjust security features, like providing contact info for account recovery (if the domain security policy allows it), or reviewing recent account activity and account permissions. Plus, it only takes minutes for users to update their settings. This tool prioritizes all administrator settings for security features that end users are permitted to turn on. Access the wizard at g.co/accountcheckup.
Security in the cloud is a shared responsibility and keeping your company information secure is at the core of what we do everyday. By making users more aware of their security settings and the activity on their devices, we can work together to stay a step ahead of any bad guys.

Posted by Hal Friedlander, Chief Information Officer, New York City Department of Education

(Cross-posted on the Google for Education blog.)

Editor's note: The New York City Department of Education Division of Instructional and Informational Technology recently approved Google Apps for Education as a supported tool for their schools. For the first post in our EdTech leadership series we interviewed the Chief Information Officer, Hal Friedlander. We’re inspired by his approach to understand schools’ needs, so asked him to share more about his team’s work and their decision to authorize Google Apps for Education & Chromebooks..

Part of what makes New York City unique is its diversity. Each of the five boroughs has a rich mix of people and cultures, which is reflected across the more than 1 million students at over 1,800 schools. While some see this variety and scale as a challenge in offering technology for schools, I see it as a benefit. In NYC, we have more schools innovating, more schools piloting technology and more schools leading the charge in finding the right tools for teachers and students.

At their core, schools are learning organizations. Teachers learn something new then help their kids learn it; they’re professional learners. And they know what they need much better than I do as an administrator. The Division of Instructional and Informational Technology (DIIT) team at the Department of Education listens to what educators want, understands what drives these asks, and then translates their needs into technology requirements and an IT strategy that helps students learn.

We take the same approach here in NYC as I did in my years working in the private sector — we use the customer engagement model. We treat schools as customers and engage them as advocates of the technology. The educators who live in the community and teach students every day have the best ideas about what they need in technology, not a guy like me who works at the 30,000-foot view. The job of my team is to support technology choices that will help the schools.

Over the last year, we saw more and more schools using Google Apps for Education. After evaluating it centrally we decided to add Google Apps to our list of approved and supported tools for NYC schools this year. A number of factors drove this decision. First, a number of schools were already using Google Apps for Education. Second, since Google Apps doesn’t require special technical skills, schools were able to customize the tools to meet their specific needs. This included everything from fostering parent engagement, to managing classrooms, to creating and sharing online curricula. Administrators told us they liked Google Apps because they could be as open or restrictive as they wanted in terms of how much communication they allowed beyond the school domain.

From a central office perspective, we authorized Google Apps because it integrates easily with our existing systems and we find it very easy to manage. This means tasks like setting up student sign-on for identity management are straightforward, and we don’t have to spend a lot of resources to manage domains. The tools are intuitive, so we haven’t had to offer much training. We created a NYC DoE Google Apps for Education Resource Center to help people get off and running.

We take the same approach to evaluating devices as we do to evaluating other tools. We saw that many schools wanted to use Chromebooks, and in our assessments, found them to be an affordable, manageable option for learning. So we worked with the OEMs to ensure Chromebooks met all our specifications, and added them to our list of approved school devices. We want the schools to have choices — whether it is a laptop or a tablet or both — across price range and functionality.

People say that things can’t move quickly in the public sector, but I don’t believe that. If you’re committed to listening to the schools, finding out what they need and setting goals against getting it done, you’ll make things happen.