At our house we have dropouts during phone conversations too often. We seldom have 4 bars here, usually just 3. Is there anything such as aftermarket hardware to strengthen the signal?
I purchased an Apple Watch Series 7 cellular more than 8 weeks ago and applied for the $100 rebate (given as a prepaid M/C) and have yet to hear anything or receive the rebate. Anyone know how to find out the status?
Hello, I am a new user of T-Mobile. When i log in my account, pops up that i am not the primary holder.But only i acess the account, i need get full acess, i try at the store, i try by the phone and dont work.Give some help to resolve this problem.
Lots of errors on web site, on myT-mobile.com:Can’t locate previous (prior month) usage (under Line details) Can’t locate any Billing (previous amounts paid) Error message pops up
I would like to have my Zoho CRM use my T*Mobile phone to make calls. There are two ways this can be accomplished. One is to have a click-to-dial extension for Chrome, but the far better method is to support telephone integration with Zoho, much like Ring Central, Twilio or Asterisk. Has anyone tried or accomplished this?
My bill is due on 2/10, I just changed to auto-pay. When will the $5.00 get deducted?
I was an early adopter of T Mobile home internet. I have a 4g LTE Gateway. Is the 5G gateway any faster? If so, how do I upgrade?
Please advise how to disable voicemail on google pixel 6
My husband and I each got a Samsung Galaxy Watch 4. Mine works great. My husband's only works when his phone is in range. If his phone is off or too far away, the watch is only good to tell time. It won't receive calls, texts etc. I have spent HOURS in a T-mobile store MULTIPLE times, but they can't figure it out. They tell me it is a Samsung problem across all carriers and until they do a software update, they don't know what to do to fix it. Anybody else having this problem?
Hello,Is there anyone having trouble with their wifi or network today.
My wife has a crazy relative that regularly blows up her voice mail. she has them on block, but the calls go right to voice mail. Is she able to entirely block this number?
press 4 from T-Mobile voicemail main menu to reach the mailbox options. I can not understand the voice instructions under each of the mailbox options because English is not my mother language and I feel the voice oral instructions are too fast for me to listen to. I need read them.
As a Sprint customer, if I try to chat with T-Mobile Customer Service, I’m redirected to the following page:https://www.sprint.com/en/landings/chat/chatwithus.htmlThere is never a chat button on that page. Sprint CS is available for chat 0% of the time.I also shouldn’t be barred from chatting with T-Mobile CS in the first place.
I ordered a Galaxy S21 FE on Friday, January 28. I’ve called every day asking about the status of the order. No one can tell me why it hasn’t shipped yet. Also, my charge to ship the phone was pending on my bank account. Now it is no longer there. Does this mean the order is no longer active? Why is it taking so long? I just want the phone!! lol Thanks,Nina
Bought new iPhone 13 online from T-M, and was able to use online T-M help to transfer data from my old iPhone, but online T-M help for e-sim activation is very confusing. Finally went to local T-M store where they took care of e-sim activation quickly. I was told that getting a unique QR code to scan with your new iPhone to link e-sim (and iPhone SEID #) to my T-M account can ONLY be done by calling T-M or an in person T-M store visit, NOT online. This is NOT clear in online T-M help and I wasted 2 hours trying to figure out how to get a QR code online. Please clarify the (too numerous) places where this is discussed in online T-M help.Thanks
When we upgraded our phones, the agent told us we would get $400 and $700 for our trade-in phones. T-mobile now is giving us $5 and $35 for the phones. Has anyone else experienced this? I spent 4.5 hours trying to take care of two issues and got nowhere. The agent that was “helping” me was helping others and actually pasted their conversation into my chat. A different issue: We had a phone break and now T-Mobile and Assurant say they never received the phone and are charging us over $1000 on our bill this month. They say the are looking into it but I don’t believe it. T-Mobile says they care about veteran’s but the way I was treated today was ridiculous.
Hello, is it necessary or beneficial to keep the protection 360 service once the phone is paid off? I have 2 phones that have been paid off for a few months but still paying the monthly protection. Thank you, Emily
My son has full access for his line on our family account. I am the PAH.His employment benefits includes cell phone coverage and he is seeking to port the number from T Mobile to another carrier. Does his “full access” give him the ability to port the phone number and cease service on that line with T Mobile? I am away from a phone and the US and would like to facilitate this over the internet. Pls. advise what he will need, if anything and what I need to do. Thank you
Equipment plan was started on 11-7-20. 24 months. So should have ended in Dec. In Dec it said 1 payment left. January was paid about 2 weeks ago. Still says 1 payment remaining. How many 1 payment remainings are there?
I am a customer with Liberty Wireless who rent T-Mobile network and use T-Mobile voicemail system so that my voicemail is T-Mobile voicemail. Since I am not a customer for T-Mobile, I do not have a sign in T-Mobile account to check voicemail there. How I can check my T-Mobile voicemail on my Windows 11?
According to 5G coverage map, we are supposed to be in 5G Ultra coverage, but our street only gets LTE, and the next street over also only gets LTE, everywhere else in this neighborhood in West San Jose gets 5G UC. The whole length of Doyle road only gets LTE, but at each of its ends (Lawrence and Saratoga) there is 5G UC. My 1000 dollar iphone is kinda wasted on LTE.
I’m 16 and was hoping to get tmhi but I see you need credit is there anyway for me to get the service?
So I have an old phone number that used to be mine. I switch carriers a couple times and ended up getting a new phone number. I was curious to see if someone else had received my number but when I call it it says its not longer in service. Is there a way to reclaim this phone number?
The primary account hold gave me permission to upgrade my line but it still wont let me. Is there a certain amount of time I have to wait before it goes through?
My Nokia gateway is showing 0% battery and it’s been showing it for several days now. It had been fluctuating from the single-digits up to mid-80, but now it’s all the way down to zero. I know that the battery doesn’t have that much of an impact on the gateway’s operation, but i am wondering if it’s a symptom of a larger issue, and whether my unit needs to be replaced. To be clear, the unit works OK without any apparent issues so far; just the annoying 0% battery level in the display.I am using a small power strip to power it and that has another device (a Google Mini) attached to it. Could it be the cause of this issue?Nokia gateway, hardware version 3TG00739AABA, firmware version 1.2103.00.0338
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