I want to say that for the last 3 years whenever I have tried to upgrade my phone using the app like T-mobile always pushes to online I’ve never been successful. During the iPhone launch of iPhone 13 is no different. And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing. During the launch yesterday from 9am-2pm I have tried endlessly to keep hitting try again and switching to different devices to make sure it just wasn’t flooded with people. I’m sure by now the day after the launch there shouldn’t be too many people trying to get the new iPhone but still T-mobile should have the money and technology to handle a million requests a min at minimum. And for the hours spent on this issue this is a sad display. I want a resolutio
How many devices can I connect to my wifi knowing that speed will change.
I went to t-mobile.com/SIM to activate the sim card for a new line on my account. I logged into my account as instructed and both lines are shown, and asks “which line do you want to activate this SIM on?” However, the site will not allow me to select the phone line.
I’ve been keenly watching Xiaomi reviews on YouTube for YEARS. Those people release a new value phone every 10 minutes. WHILE YOU READ THIS POST they’ll announce another new phone. Anyway -- anyone who knows Xiaomi knows their phones don’t necessarily support enough channels to use in America and on T-Mobile. But in their recent presentation for the Redmi Note 10 S -- For those who don’t know the significance of this -- it’s hopefully a big WOW. As long as T-Mobile doesn’t intentionally purchase the most expensive Xiaomi phones to offer ‘half off’ -- -- it means the days of carrying around a $1000 Apple or Samsung and praying you don’t drop and break it are over. The Redmi 10s is like $225ish and enough phone for most people.
I am in need of information on how to accomplish the following; Current device is a Galaxy S9 on line ending in 8374Recently received the upgraded phone S21.I want to activate the S21 on the same line 8374 and replace the galaxy s9. Is it possible to do this online or do I need to call in?
I’m a new customer with T-Mobile and have had nothing but issues trying to get everything working. Spent 5 days trying to switch to t-mobile. I made the mistake of thinking ordering a prepaid plan and home internet from the website would work, but I should’ve just gone to the store.My current issues relate to trying to log in to my t-mobile account:I set up my t-mobile ID and my home internet is showing in it on the website. I’m trying to add my separate prepaid cell plan account to it. When I do add my cell number, next time I log in, it correctly shows the two accounts and asks me to choose one. When I click on the prepaid account, the little purple circular progress spins and spins. Nothing happens. The javascript console is full of errors, so there are major issues on that page and I doubt it will ever work. When I try the t-mobile app, once again I’m correctly shown my two accounts. In the app, when I click on the home internet account, it goes to a page asking me to log in. I log
Customer since 1998, VoiceStream days. I have had auto pay for years. I updated a credit card number a few months ago as I have done before and no problems until now. I got a text message from T-Mobile a couple of days ago saying my auto pay could not be processed but it referenced my old credit card number which I had updated months ago. My auto pay did not go through on 9/9 and I had to manually process it. I hope I don’t get charged a fee. If i was to go in to update the card number I would not have anything to change since the correct number is already on my account. Frustrating.
In my MMS group chat i keep getting an annoying header directly above every received message. Some others in the past were able to fix this issue with removing the Google hangouts app, but seeing as that app doesn’t exist anymore, is there a solution here?
hello all! this week in the t-mobile tuesdays app there’s an offer for a free 6 month subscription to the athletic with instructions on how to redeem. you install the app, which i did, then click redeem, which takes you to an athletic webpage telling you to download the app and then click redeem, which i had already done. the t-mobile page mentions that the deal is for a redemption code for a digital subscription, but i don’t know where the code could be found. if anyone knows how to actually redeem this offer, that would be really helpful! thank you!!
Just want to know the easiest way to wipe data prior to trade in
Just purchased a TMO branded Moto One 5G ACE. I am a little upset that this new phone does not have the Stand Alone 5G enabled out of the box. After reading all the specs on the Moto webiste, I would have assumed that it would have come enabled since the SA network has been building out for months now. Confirmed that SA is not working based on Cellmapper.net data, where SA site are now being recorded in my area.Anyway, does anyone know the schedule for SA being enabled on this phone? What about Android 11? Thanks,BiilyChuck
Unable to locate Free McAfee’s ID Theft Protection Service Offer. Based on T-Mobile’s recent cybersecurity incident, which I believe impacted me. On their website, I am not able to actually locate where I can make my case. In the latter part of August 2021 someone used the same card I use for T-Mobile to rack up over $1000.00 in Airline and AirB&B charges from Mexico to Venezuela. I’ve never used my card for any airiline or AirB&B related expenses. Since then I’ve had the card replaced but still discovering legacy recurring charge vendors.
I am getting a push notification every 15 mins or so that reads:com.tmobile.echolocate “Blocked by your IT Admin” Our company only allows app installs through Google.How do I disable this notification as it is a nuisance and interrupts my active calls.
I’m new to T-Mobile’s Home Internet service. I only have about 2 bars connectivity inside my house (3 bars outside). The download speeds are consistently >100MB/S, but the upload speeds are too often <3 or even as low as 1.5 MB/S. I have moved the device to different rooms and into different orientations with no improvement. Would an external antenna or positioning outside (within a weather enclosure) improve my upload speed experience?thanksSteve
I got an email over a year ago for a free line no strings attached. the email said make an appointment today. I did but because of covid it took longer than a week to get to the T mobile shop. anyways the offer expired and now I'm super pissed. wish I had never seen that email. called and spoke to some Indian guy and he said they make the offers all the time especially around Christmas and end of year. Haven't seen crap and its been over a year later. Does anyone know when if they still offer no strings attached free lines? and when? or was this all bait and switch? thanks
I have the TMobile home internet and it works fine but the Gateway has no USB ports. Does someone have a suggestion on the best way to add USB ports (Preferably 4) Currently I am using a Netgear router as an access point. It has one USB and is slow as can be. Is there a solution that won’t break the bank?ThanksMGM
Hello, We have a SimpleChoice North America plan, and are happy with it. I have gotten a new phone with 5G. I am wondering how that works with the plan that doesn’t mention it. Will I have access to 5G? If I do, will it be capped? Is there an additional cost? If there’s a cap on 5G data and I meet it, will it cut me off or charge me overage?Thanks!
Is there any promotions/discounts for new cell phones through T-Mobile, like boost Mobile did for Virgin Mobile customers when making the switch?Also I have a custom plan for being a loyal customer for around 15 years starting back with Virgin Mobile ( I would get special discounts for never letting my account default ). My question is, since I've been a loyal customer with Virgin Mobile into boost Mobile for a decade and a half plus, am I able to keep my current plan with T-Mobile if I make the switch?
My phone is listed in my account as Unknown. When I went to look for a listing of T-Mo supported 5G and 4G LTE phones, the Google Pixel 5 is not listed. The older Pixels back to the 3 are okay. The online chat agent said the T-Mo engineering group is continuing to research the Pixel 5’s compatibility. On a ten-months-old phone, which will be overtaken by the Google Pixel 6 in a few months? I don’t understand.
My high speed gateway is getting spam messages that might be causing my connection to drop. Is there a way to block Spam messages to the gateway?
I upgraded my phone 4 days ago to the S21 Ultra, and since then I am not receiving texts from my son, who lives with us and is on the same account. He receives my texts fine, and I seem to have no problem receiving texts from other people, including my wife in the same house. I’ve gotten texts from at least 5 people. I’ve restarted my phone, and tried turning off wifi to make sure it’s not a wifi calling issue. Any ideas what else I can do?
I can’t redeem my nitro because everytime i try to, it just opens up discord. The instructions tell my to verify my email, even though it already is. I really want this nitro bad. Can someone help me?
I bought my son the timex connect, set it up and five minutes into him wearing it, it began overheating. Displaying a message that says “watch overheated emergency calls only”. Is this not a watch that can be used often or should i return it?
I have the moto 5g ace. When I receive group text messages I have to click on download for every single text message. I was at a T-Mobile store today and text support looked at my phone and said all settings are correct, it's just the way group text messages are received. Is this accurate?
T-Mobile gets hacked and now we are being asked to sign up for Mcafee ssecurity for 2 years for free…. this is the warning I gegt when I try to sign up…..THIS SITE HAS BEEN REPORTED UNSAFE! /mISCROSFT RECOMMENDS THAT YOU DONT CONTINUE TO THIS SITE…….Microsoft wont even open this site because it has been continously reported for phishing and data breach…… and they require our ss#. Ya just can’t win.
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