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Devices

Devices

Apple, Android, SyncUP, and more!

4078 Discussions

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Tapping7First activity

knocking or tapping on outgoing calls

I had an Android (Google Pixel) and experienced knocking and tapping sounds for over a year. T-Mobile store changed the SIM card. It didn’t help. This went on for more than a year. Then I got an IPhone. The issue continues. T-Mobile did try a number of methods, but nothing helped. They kept closing out my ticket (which took forever for me to get them to agree to open to begin with. I did have one kind technician (I don’t think he was an actual technician) who checked in with me a number of times. NOTHING CHANGED. I finally realized on my own, that it only seems to occur on outgoing calls. So, I call people, the knocking begins, and I ask them to call me back…..and no knocking. It’s not my tower. It happened even in New York. It doesn’t happen on every call, but I’d say 90% of calls. It’s absolutely horrible. I stumbled upon a group online Apple community, where a number of people are complaining about the same issue. They think it’s an Apple issue, but they ALL HAVE T-MOBILE. Since I h

jefferson108Novice

asked in Other Devices

I need a "bluetooth app"

I need a "bluetooth app" on my T-mobile flip phone, so I can pick up my packages at an Amazon "hub". Is there some way I can get such an app on my T-mobile “flip phone”. It has bluetooth capability. But I’m not sure if I can add an “app” to it.

VlaFirst activity

asked in Android

me estan robando ?

Porque me aparecen que tengo el servicio de 3 números telefónicos Cuando yo solo tengo un número Que sucede me están robando

SuzitFirst activity

posted in Device unlock

unlock iphone 11 pro max

My iPhone is carrier locked. My phone imei number is “35 2853111845323”. Can you please unlock it. Thank you

Deb62First activity

could you please unlock my old phone 11

Could you please unlock my old11 iPhone IMEI 358098971488418thank you

mawmieFirst activity

posted in SyncUP and IoT

Sync Up Video Chat

I don’t understand why it’s only guardians who can video chat? There should be an option for guardians to assign who kids may video chat with. I am a custodial parent, and my child would like to video with their dad. But in order to do that I’d need to give the other parent permission to see our location at all times. That is unsafe for some relationships, such as mine! Something to think about if Tmobile would like to be user-friendly and inclusive.

magenta8478455First activity

asked in Android

Failed to upgrade

I have a STYLUS 5G and it keeps failing to upgrade TCL UI v4.0.6E9R and no matter how many times I try to download the upgrade it keeps failing. I restarted the phone, I cleared caches etc,, phone is charges, still fails. How can I get it to upgrade? Thank you

SuzitFirst activity

asked in Device unlock

unlock my iphone 11 pro max

My iPhone is carrier locked. My phone imei number is “35 2853111845323”. Can you please unlock it. Thank you

TheUnusualGuyFirst activity

asked in Android

##4636## not working

I just Switched to T-Mobile this week, and my phone has been on the network for 48 hours. Can someone please say why MMI codes like ##4636## are not working?

EliMarFirst activity

asked in Android

why do Securus calls not come through?

I have lately been having problems receiving calls from a jail using Securus. I do not receive calls at all the call doesn't come though it won't even ring. The Securus account has funds and is able to get through a different carrier. I have turned off all blocking features called customer service and reset all family allowances and still no calls come through. How do I fix this I need this to work

kitjoFirst activity

prison calls

will i receive calls from someone in prison?

NiloyDavisNovice

posted in Android

One UI 6.1 update for Galaxy S22 Series, Galaxy Z Fold4, Galaxy Z Flip4, Galaxy Tab S8 Series in May 2024

Good news for Samsung fans of the Galaxy S22, Z Flip 4, Fold 4 and Tab S8! Samsung has officially announced that these 2022 flagship devices will be getting the One UI 6.1 update along with Galaxy AI features in early May.Here's a breakdown of the update:One UI 6.1: This is the latest version of Samsung's user interface, which may include new features and improvements. Galaxy AI features: These were initially introduced with the Galaxy S24 series and expand on AI capabilities on Samsung devices. While specific features haven't been announced, they could include things like AI-powered photo editing, Bixby enhancements or on-device intelligence.Overall, this update should bring some welcome improvements to these popular Samsung devices. In early May 2024, the brand will start rolling out the One UI 6.1 update for more devices. Check out the list: Galaxy S22 Ultra Galaxy S22+ Galaxy S22 Galaxy Z Fold 4 Galaxy Z Flip 4 Galaxy Tab S8 Ultra Galaxy Tab S8+ Galaxy Tab S8

HeccueFirst activity

asked in Other Devices

challenge failed TMO hsi and MLB 24 the show online

Does anyone have an idea on how to fix the “challenge failed” error on MLB THE SHOW 24 ? Seems to only be an issue for people who have TMOBILE HOME INTERNET.

EllieBirbFirst activity

asked in SyncUP and IoT

Unable to Connect to Tracker

I just got my SyncUp Trackers in, setup the app. I have confirmed that they are fully charged and On, I have the service active in my T-Mobile account. However, whenever I try and scan the QR Code in the app to register them, it just says “Unable to Connect to Tracker" and spits out error 6070. Googling this error merits literally zero results. All three trackers exhibit this behavior, and I’m at a loss. I’m using an LG V60 as my phone.

MikeD83First activity

Purchasing an Apple Watch

I’ve been thinking of purchasing an Apple Watch but haven’t thus far due to the requirement of a cellular plan. Is there really no way to get around the cellular plan? I had an Apple Watch a few years ago which did not require this. I do not care about making calls or texts from the watch without he phone. Thank you. Thank you for any and all help/answers.

Michael_WardellNovice

asked in Android

ReIndoo T618 voice/data compatibility?

Is the ReIndoo T618 compatible with T-Mobile’s network?https://www.amazon.com/gp/product/B0C3LZY4LM/ref=ox_sc_act_title_1

Master Reset

If I suspend a line will it prevent a master reset

2mk1728First activity

asked in Android

s22 Plus Android14 But none of the new features

I have an s22plus And it says it has android14 But It doesn't have any of the new features will this change?

HeavenMCommunity Manager

published in SyncUP and IoT

New Year, Who Dis? Rediscover a Trio of T-Mobile Treasures!Blog

Hey T-Mobile Family!It's a brand-spanking-new year, and while you're busy making resolutions you'll definitely (maybe) keep, let's not forget about the T-Mobile gems ready to add some sparkle to your 2024. We're talking about the kind of tech that makes you say, "Wow, where have you been all my life?" So, grab your party hats – we're going on a treasure hunt!🕵️‍♂️ Treasure #1: SyncUp Watches for Kids – Parenting Like a Pro!First up on our map is the treasure for the tiny explorers in your life – the SyncUp Kids Watch. It's like giving your kiddo a little bit of independence while you keep the captain's hat firmly on. These snazzy wrist wonders help you stay connected with your mini-me's adventures, whether they're navigating the playground or the backyard. With real-time location tracking, messaging, and those all-important step counters (because every treasure hunter needs to know how far they've roamed), it's the perfect sidekick for your little ones and peace of mind for you. Ahoy

Leah03First activity

asked in SyncUP and IoT

Nintendo switch wont connect to my Internet

I’ve been having my home internet for a few months and everything is and was great until one day I thought I had to many devices on at once so I went to my tmoblie internet app and looked at the devices I had connected. And at the time I decided to remove my Nintendo switch for the moment, figuring that I could just you know go back on my switch when the time came to reconnect but when I did maybe a few days later and Error code 2110-3127 has be popping up saying Unable to connect to internet could not perform DNS name resolution try again later . Can someone please help me fix this or add my device back to my internet??

HeavenMCommunity Manager

published in Apple

Say “hello” to the new Apple iPad Pro and iPad Air!Blog

iPad Air For the first time ever, the iPad Air comes in two sizes; 11 inch and 13 inch. 13 inches is 30% more screen to get more done. The front camera and speakers are optimized for the landscape position to better match how the iPads are normally used. The M2 chip is nearly 50% faster than the previous iPad Air models. Faster means even better display for gaming and working. And can we talk about the four beautiful colors? *Chef’s kiss*iPad Pro The new iPad Pro also comes in 11 inches and 13 inches. Did you know that the new iPad Pro is now the thinnest Apple product ever?! It is even thinner than the iPod nano! The iPad Pro models are built with 100% recycled aluminum enclosures. The iPad Pro now features an OLED screen for the very first time. Not just one, but two, which creates a Tandem OLED design to bring an even more impressive experience over previous models. Apple also offers a Nano-texture glass option on select models that helps cut glare and other ambient light to make it

Misty HessFirst activity

Customer service is a nigthmare

I have a speech disability and I called customer service and she did not have the patients to learning to me. She ask to talk to someone else, I ask who the dog or the cat. I live alone and work in the world. PLEASE RETRAIN.

ch2024First activity

Dissatisfied Customer Feedback - Urgent Attention Required

I hope this email finds you well. I am writing to express my extreme disappointment with the service I have received from T-Mobile since switching my mobile number from H2O Wireless.I recently ported my number to T-Mobile and purchased an iPhone 15 Pro under a 24-month contract. However, the very next day, I encountered a severe issue where my phone was unable to make or receive calls. Despite numerous attempts to resolve the issue through both store visits and calls to customer care, my problem remained unresolved. During my visit to a T-Mobile store, I requested assistance to check the SIM card, but unfortunately, the staff did not respond adequately. Instead, I was informed that I would need to purchase a new SIM card at my own expense, which I found unacceptable given the circumstances. It was only after reluctantly paying for a new SIM card that my phone began functioning again.This experience has left me feeling deeply dissatisfied with T-Mobile's service and has prompted me to r

PatmercerFirst activity

server on tv

My LG TV keeps saying it is unable to find the server but it shows it is hooked up to WiFi so what am I doing wrong i have restarted it and all of that stuff still nothing

BeccaduchasterNovice

asked in Android

Trading phone in, ending of a contract

My contract is ending or has ended, how do I know. Will they contact me? I would also like to trade my phones in for a new one. How does this all work.Thank you

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