Why would someone need one of these in addition to there T-Mobile Sim that came at activation? What exactly is it used for?
I am trying to connect my google home unit to my wifi. they need my password, but I cannot remember it. How do I change it?
I am in 32092 and today the service is suddenly terrible. Is there an outage? The phone has 3 antenna bars and it says 5G. But the Net and the TV is super slow - or not connecting at all. Any suggestions? I want my MTV! (haha)Thanks
Is it possible to change the time on the 5g wifi gateway home internet modem??? It's like 11 hours off.
Now that i have switched from cable to Wireless how can i stream TNT? (i no longer have a cable provider?)
So I have the iPhone 15 pro max and I purchased a PlayStation portal I can't get the portal to connect to my t mobile hotspot. However when I had a iPhone 13pro it worked just fine now idk if I should stay with t mobile or shop around I like playing my PlayStation on the go
I am experiecing icloud take over, complete phone take over. T-Mobile workers are scamming us. Clonning our eSim cards and Spoofing. They think we are crazy. Let’s band T-Mobile switch carriers.File a complaint, with your local police as identity theft, report to your credit beaureas, call your financial institutions and give them a copy of the police report, contact FTC and file a complaint. You can go higher to get an investigation. Since my phone is overtaken as I type, I can not at this time give out to much information. Please report T-Mobile to your Mayor, Senator, every political person in your area.
Hi,This is a multifaceted problem that I’ve seen all over various forums, so I am not quite sure if the issue is specifically T-mobile, Google Messages, or something else. I have a Samsung Galaxy S22 running One UI V6.0, Android V14. The last software update was 22Mar2024 and these issues have been occurring for months.Frequently, in individual message threads or group threads, I will not be able to send or receive messages at all. I will get a single balloon of death that never converts to two balloons, and will not be given the option to send the message as SMS instead. I am connected to RCS, have 5G signal, and available WiFi. In a group chat with two other Android users (on two other carriers), random numbers join the group, and then leave the group. The other two users do not see this activity. I am the original owner of this phone and have had this specific phone number for about 20y so it is highly unlikely that this is a carryover from a previous owner. In the same group chat a
Greetings! I have an iPhone XR & I’ve been having issues with it staying connected to the network 4 the past 3 months. I noticed it was after I updated to IOS 17, cuz B4 that it was working fine. I’ll have a full signal then all of a sudden no signal at all! Sometimes it comes back soon but it’s not stable. It goes in & out & sometimes it won’t come back until an hour or 2! It’s inconvenient when there’s no WiFi to connect to. I’ve even when as far as getting eSIM cuz I was advised the SIM card might be worn out or old & needed to buy another one. Even after that I’ve been having same issues but it works a little better. Recently I noticed the APN # didn’t show in settings so I was instructed how to add it! I’m not sure if it didn’t have one or just not showing. If it didn’t have one & now it does I’m hoping it’ll fix connectivity issue! Now my question has to do with this iPhone having a Regional lock. The iPhone shows as SIM locked on settings under Carrier L
this happens often, many times makes me make new passwords to resolve….has not resolved for months. On customer service for 20 minutes just to request a hard copy. also they cant resolve. feels scammy
How do I add third party purchases to be billed to my account? Some how it was blocked and I'm having trouble unblocking it
I have a magenta plus service in order to get the discount they told me I had to have two lines I have never used one now I am hearing after 24 months I can call them and have them remove one line i never used and get a discount on my monthly bill for this is this true?
I have been trying to enable 4K UHD via my Profile Settings on the T-mobile website as well as through the mobile app. Every time I turn the "4K UHD Video" toggle on, I get a pop-up error: "Update Operation Failed". This is after my account was just upgraded from T-Mobile One to Magenta Max.The account previously had the HD Pass enabled. I have read elesewhere from people with a similar issue that this may be the cause. The solution seems to be to have T-Mobile support remove the HD pass from this line (that I couldn't remove via web or T-Mobile app after upgrade to Magenta MAX) and then add 4K UHD on this line.
I have a Magenta Max55 plan which offers Apple TV+ as a free subscription. I activated this and downloaded the app on my LG TV. I used the 6 digit code to access Apple TV and got into the programming. However, the menu says Apple TV+ Free for 7 days and then $6.99/month after that. It’s supposed to be free. Do I need to call TMobile? Apple? Help!
My Mifi M2000 is stuck on the T-Mobile logo. I’ve held the reset button down for 6+ seconds, I’ve taken the battery out, I’ve taken the SIM card out...you name it, I’ve tried it. Any suggestions?
How are you sending/ receiving text on Jetblue using android? I know that SMS won't work but I couldn't get google messaging or Whatsapp to send/receive. The wifi was connected and internet worked great. I had Wifi calling on but had no ability to text.
Recently just got a ethernet cord from a friend and expected better speeds than 7Mbps (which I have been having) so I can play Helldiviers 2 with my said friend and not lag or get kicked due to “connectivity issues” every 10 mins. Instead I got an issue with the ethernet, I connected an ethernet cord to my arcadyan KVD21 gateway then to my PS5 went to establish the connection on my PS5 it worked for 5-10 minutes, then it wouldn’t connect with my PS5 saying that the router might be preventing the ethernet connection, and to make sure I can connect regularly (which I can) by testing the connection using my computer or mobile device. What should I do? Am I able to change from IPV6 to IPV4 so I can connect my PS5 through a LAN cable? Does the arcadyan KVD21 gateway not support ethernet connection to PS5? Am I gonna have to switch Internet Providers?
I have a wireless HP Office jet 7500 wide format all in one printer and it will not connect. HP told me that a Mac address needs to be entered into my wireless routers.
why is the t-mobile digits app not updating. checking my daughters phone and setting the digits so i can answer important when she is in class. all calls and texts it’s showing are from 5/16 at 1pm today is 5/17 and it’s 355pm so no update on activity in over 24 hours
Recently received the home internet gateway, the tubular one. I would like to change the default DHCP settings to a different network. More importantly I want to use the OpenDNS or Cloudflare DNS for all of my devices. It doesn’t appear we can make these changes. We should at least be able to use a different DNS. Anyone have info on this? Thanks.
I want to use my phone with another carrier but it locked
I have lost count on how many ways, Tmobile has lied, decieved and stolen money from me. I am not alone on this matter and hope to find a class action lawsuit against Tmobile. All of the issues are journaled and it is time to go to court. Another question, you constantly hear that the call is being recorded for training purposes. Is this to teach employees how to decieve the customer? I have asked since the calls are recorded, why can’t we listen the recordings of what Tmobile said to me. As usual, Tmobile cannot access the calls.
I was told on the phone that my internet would only cost me $40 and I could get a new iPhone on them. Now nobody acts like they know what I’m talking about. My internet is twice the price as I was told it was
I ordered T-Mobile internet service, and was supposed to get an Amazon Fire TV. Not sure where to check the status?
I downloaded the T-Mobile home internet app and I’m connected to its Wi-Fi and am able to go to 192.168.12.1 but when I open the app and try to use it to set it up it says “Uh Oh - your internet app lost connection with your 5g wi-fi gateway gateway and needs to restart. Error code: 1200” and gives me the option to restart the app but nothing changes. Any help would be appreciated.
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