Jensens Bøfhus Reviews 8,064

TrustScore 1.5 out of 5

1.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Most reviewers were let down by their experience overall. Customers express concerns about various aspects of their visit, with a strong consensus regarding the order. People reported issues with the quality of the food, particularly the beef, with some mentioning it was either undercooked or overcooked. The location of the business also seems to be a point of contention for some consumers. The opinions regarding the staff, service, and price are mixed, with no clear consensus among reviewers. Some consumers have reported negative experiences related to the service received. Others mention the prices are too high for the quality of the food and overall experience.

Based on reviews, created with AI

See what reviewers are saying

Rated 1 out of 5 stars

Ved besøget på Jensens bøfhus, faldt samtalen på Gordon Ramsey's program "kitchen nightmares". I WONDER WHY!!! Vi fraråder alle at spise der.

Company replied

Rated 1 out of 5 stars

We went there for new years’, they had a menu and everything so we assumed it would go well. They didn’t have the appetizer and the soup from the menu we paid for, our mains arrived 1 hour late, never... See more

Company replied

Rated 3 out of 5 stars

First time in Jensen's Bøfhus Restaurant and You have to go! My Experience was Okay Okay!

Company replied

Rated 1 out of 5 stars

Bad quality food for a high price. The meat tasted like buffet meat thats been under a heat lamp for hours and the bbq sauce tasted like my grandmas spaghetti. how do you mess up bbq sauce? why wo... See more

Company replied

We perform checks on reviews


Company details

  1. Restaurant

Information provided by various external sources

Jensens Bøfhus er stedet med gode oplevelser og hverdagsforkælelse - på den gode måde. Vi er hele Danmarks Bøfhus. 🍴 Vi byder på møre bøffer, saftige burgere, kylling, ta' selv softice og meget meget mere. Læs mere på www.jensens.com. Husk at booke dit bord! Du har også mulighed for at tage hyggen med hjem - de fleste af vores restauranter tilbyder nemlig Take Away. Vi ses på Jensens Bøfhus - hele Danmarks Bøfhus.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 month


Rated 1 out of 5 stars

Disgusting

I have never been on a restaurant, where they serve this kind of food for humans. The beef was almost like stone and the vegestables in the salad bar were too old to be served. The potatoes were still frozen inside.

22 September 2014
Unprompted review
Rated 1 out of 5 stars

fodd is mediocre, service very bad

I've been in Jensens Bøfhus only once, on Axeltorv 6 in Copenhagen, only because I was invited by the company. The food was mediocre, service lousy - we had to wait forever to get to the table. I've tried to get to same restaurand with my husband for lunch few months later. Even though the restaurant was quite empty, the service chose to ignore us for over 15 minutes, so we decided to go somewhere else. Never again will my feet step on Jensens Bøfhus doorstep.

22 September 2014
Unprompted review
Rated 1 out of 5 stars

Bad food and bad service

I've just been to their restaurant in Aarhus and found the food and service absolutely terrible; the meat was of a extremely bad quality, the salat was old and far from tasty and the service was non-existing! Hence, we waited more that one hour before receiving our meal, which at that time was cold and uninspirational.
The only positive thing to say about the food was the sauce, which was fairly tasty. But the sauce won't do it for a whole meal would it!?

22 September 2014
Unprompted review
Rated 1 out of 5 stars

orton Kan ikke Jensens Bøfhus endre navn til "Jensens Bøllehus"?

A beef with Jensen's Bøfhus!
I have eaten at Jensen's Bøfhus in Århus several times in 2008 and found it to be quite a nice restaurant. Jensen's Bøfhus has opened a restaurant in Oslo and I have been looking forward to going there with my wife and friends. I was in Aalborg January 21.2013 with my wife and noticed there was a Jensen's Bøfhus across from Bilka shopping center. I told my wife that Jensen's Bøfhus is a very good restaurant and better than the restaurant at the Store Restrup Manor House where we were staying. I ordered garlic bread with cheese, spareribs and a glass of water. My wife ordered some Asian thing as an appetizer and chicken as a main course. She also ordered the “ta-selv-salatbar” -all you can eat salad. (I am a bit overweight so I’m trying to cut down on salad ;D ).
The waitress was a young woman. After we were finished ordering she took the menus. I held on to mine and said we would like to look at the desserts while we wait. There were nice big pictures on desserts in the menu. (My wife is Chinese and does not read Danish or English) The waitress assertively pulled the menu out of my hand and said pictures of the desserts were on the placemats and left. There were indeed some postage stamp size pictures around the edge of the placemat. I was a bit annoyed by this behavior but maybe they have an extreme shortage of menus. We can surely get the menus back when it’s time to order dessert. My wife went and got her salad and the waitress came with the appetizers. My wife wanted to ask me something about the dressing on her salad. She cut a piece of a mushroom and gave it to me with her fork. The waitress appeared out of nowhere and proclaimed that the salad was only for one person and I would now need to pay for two salads! She then left. I got up and went to where several of waiters / waitresses were standing and asked to see the manager. My waitress came and said she was the manager asked if I had a problem. I replied indeed I do have a problem. We are canceling our order and leaving never to return. We will pay for the two appetizers and the extra salad I did not eat. I was only charged for one salad but I was charged over 50 kroner ($9 – 7 EUR) for two glasses of water.
I can understand such a reaction if someone is repeatedly getting more salad in an attempt to rip of the restaurant for a free salad but this was certainly not the case. A would expect more competence in evaluating such situations particularly from a restaurant manager.

22 September 2014
Unprompted review
Rated 1 out of 5 stars

Bad bad

quality is poor but it is of course a poor man's restaurant people with a taste for quality will never visit this place

21 September 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look