Ved besøget på Jensens bøfhus, faldt samtalen på Gordon Ramsey's program "kitchen nightmares". I WONDER WHY!!! Vi fraråder alle at spise der.
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We went there for new years’, they had a menu and everything so we assumed it would go well. They didn’t have the appetizer and the soup from the menu we paid for, our mains arrived 1 hour late, never... See more
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First time in Jensen's Bøfhus Restaurant and You have to go! My Experience was Okay Okay!
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Bad quality food for a high price. The meat tasted like buffet meat thats been under a heat lamp for hours and the bbq sauce tasted like my grandmas spaghetti. how do you mess up bbq sauce? why wo... See more
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Company details
Information provided by various external sources
Jensens Bøfhus er stedet med gode oplevelser og hverdagsforkælelse - på den gode måde. Vi er hele Danmarks Bøfhus. 🍴 Vi byder på møre bøffer, saftige burgere, kylling, ta' selv softice og meget meget mere. Læs mere på www.jensens.com. Husk at booke dit bord! Du har også mulighed for at tage hyggen med hjem - de fleste af vores restauranter tilbyder nemlig Take Away. Vi ses på Jensens Bøfhus - hele Danmarks Bøfhus.
Contact info
Læssøegade 215, 5230, Odense M, Denmark
- 70304050
- Jensens@step.dk
- www.jensens.com
1.6
Bad
8K reviews
Replied to 97% of negative reviews
Typically replies within 1 month
Jensens food er for arrogante til at…
Jensens food er for arrogante til at besvare mails fra forbrugerne, der forsøger at gøre opmærksom kvalitative udfordringer….
2 September 2025
Unprompted review
Reply from Jensens Bøfhus
Hej Brian
Du må meget gerne skrive en mail til info@jensens.com, så de kan kigge nærmere på det.
De bedste hilsner
Stella, Jensens Bøfhus
This is an email which was sent by me…
This is an email which was sent by me to Jensens Bøfhus to which I received no response the refund was for a salad which was ordered and paid for but was missing from the order.HI I thank you for refund but I have more to say on this subject the takeaway meal we received has to be one the worst I have ever laid eyes on the French fries taste like they had been cooked in some very old oil and steaks well all can say they must have been cooked some time earlier in the day and having payed nearly 900 dk for this meal left all three of us more than disappointed.
I don’t like complaining but on this occasion something had to done so you as a company can improve in the future the gift you have given me is of little use we will not be frequenting Jensens Bøfhus in the future.
20 May 2025
Unprompted review
Reply from Jensens Bøfhus
Hi Roland
Thank you for your review. We're happy to hear, you've already contacted our support team, and that they've refunded the missing part of your order. It's unfortunate that the rest of your order did not live up to your expectations, we always recommend that you contact the restaurant, so they get the chance to make it better at the time, as we cannot verify it later.
We hope you'll give us a second chance in the future.
Kind regards
Stella, Jensens Bøfhus
Overpriced to the max
Overpriced to the max! And we were regular costumers.
Went from an OK restaurant to a totally overpriced place, now I guess it's only scam for tourists. Las time we went in a group, we literally set down, looked at the prices, everyone said "no, not worthy" and left!
What happened to your prices? Now you send an email saying "new prices"??? Did you fake lowered? Guess you receive many complains about it.
13 September 2024
Unprompted review
Reply from Jensens Bøfhus
Hej Lars
Tak for din anmeldelse og for at dele din oplevelse med os. Vi er kede af, priserne ikke lever op til dine forventninger - Vi stræber efter, at prisen skal hænge sammen med atmosfære, service, kvalitet og den overordnede oplevelse.
Vi har lige fornyet vores menukort, hvori bl.a. priserne også er blevet lavere.
De bedste hilsner
Stella, Jensens Bøfhus
Don’t come here
Awful service super not helpful, the food was disgusting and cold
1 June 2024
Unprompted review
Reply from Jensens Bøfhus
Hej Isabella
Tak for din anmeldelse. Vi er kede af, du havde en negativ oplevelse. Det er absolut på ingen måde meningen, at maden var kold, eller at du samtidig havde oplevelsen af, at den var ulækker. Det er naturligvis ikke den kvalitet, vi stræber efter at servere, og det lever ikke op til den standard, vi sætter for os selv. Derudover er det vores ønske, at vores gæster føler sig velkomne, og med lige præcis den ønske opmærksomhed og hjælp de ønsker.
Endnu en gang beklager vi og håber, du vil give os muligheden for at give dig en ny positiv oplevelse.
De bedste hilsner
Stella, Jensens Bøfhus
Bad quality food for a high price
Bad quality food for a high price. The meat tasted like buffet meat thats been under a heat lamp for hours and the bbq sauce tasted like my grandmas spaghetti. how do you mess up bbq sauce? why would you put herbs in bbq sauce, that is not one of the ingredients and it changes the whole taste. My mom ordered a salmon salad that was just two thin strips of salmon with some wilted lettuce and a sad tomato. It was the size of an appetizer and i have no idea why they would serve it as a main course.
This was my favorite restaurant as a kid. I dont know if i just had bad taste or if the quality has gotten worse, but i suspect its the latter, because my family remembers it tasting better.
Overall a really disappointing and depressing experience. They should be embarressed by the quality of the food the serve at the price they serve it at.
13 March 2024
Unprompted review
Reply from Jensens Bøfhus
Hi Annie
Thank you for taking the time to write a review. It’s unfortunate to hear that you didn’t enjoy the BBQ-sauce. At the same time, it’s absolutely not our intention to let our guests leave our restaurants unsatisfied and hungry. That’s not the experience we want our guests to have, and we’re sad to be losing you as a loyal guest.
We hope you’ll give us the chance to give you an experience which will be memorable in the right way.
Kind regards
Stella, Jensens Bøfhus
Ved besøget på Jensens bøfhus
Ved besøget på Jensens bøfhus, faldt samtalen på Gordon Ramsey's program "kitchen nightmares".
I WONDER WHY!!!
Vi fraråder alle at spise der.
3 January 2024
Unprompted review
Reply from Jensens Bøfhus
Hej Ilja
Vi sætter pris på, at du har givet dig tid til at give os feedback. Vi er oprigtigt kede af at høre, at jeres oplevelse minder om noget, der kunne have været med i Kitchen Nightmares. Det er selvfølgelig ikke meningen, at en tur på Jensens Bøfhus skal kunne sammenlignes med de restauranter, der er med i Gordon Ramsays program. Det er ikke vores intention at give vores gæster denne oplevelse, hvad end der så må have været galt med jeres besøg. Uanset hvad, er vores mål at give vores gæster en god oplevelse.
Vi håber trods alt, at I vil give os en chance for at vise, at vi ikke hører til i et program som dette og i stedet give jer en positiv førsteklasses spiseoplevelse. Endnu en gang tak for din feedback, vi ser frem til at få muligheden for at forbedre jeres samlede oplevelse.
Med venlig hilsen
Stella, Jensens Bøfhus
First time in Jensen's Bøfhus…
First time in Jensen's Bøfhus Restaurant and You have to go! My Experience was Okay Okay!
30 September 2023
Unprompted review
Reply from Jensens Bøfhus
Hi,
thank you very much for your review ✨ We are glad to hear you had a great experience visiting us 🤩 We hope to see you again 👋🏼
Best regards,
Jensens Bøfhus
The waiter didn't toll me the salad was…
The waiter didn't toll me the salad was not included
So I ended paying 350 kr
Just X me and the meat was pork smal small
Terrible 😔
16 September 2023
Unprompted review
Reply from Jensens Bøfhus
Hi,
thank you for your review and feedback⭐️
We sorry that we did not live up to your expectations 😔 If you want to get in contact with the restaurant and us, you are very welcome to send your review in an e-mail to info@jensens.com. In the e-mail, I kindly ask you to state the date of your visit, the amount of money you paid, and the restaurant you visited.
Best regards, Jensens Bøfhus.
Reply from Jensens Bøfhus
Hi,
Thank you for your review and kind words!⭐️ We are glad to hear you had a great experience visiting us🤩 We hope to see you again!
Best regards, Jensens Bøfhus
Horrible experience, avoid at all costs
We went there for new years’, they had a menu and everything so we assumed it would go well. They didn’t have the appetizer and the soup from the menu we paid for, our mains arrived 1 hour late, never got the wine we ordered, the waiter completely ignored us the entire time. We didn’t even get water…. Not recommended.
30 December 2022
Unprompted review
Reply from Jensens Bøfhus
Hi Megi,
thank you for your review⭐️
I am sorry that you had this experience at our restaurant, and I have noted your feedback. If you want to get in contact with the restaurant and us, you are very welcome to send your review in an e-mail to info@jensens.com. In the e-mail, I kindly ask you to state the date of your visit, the amount of money you paid, and the restaurant you visited.
Best regards, Jensens Bøfhus.
Rasul the most rude and disgusting attitude
I was visiting the restaurant in Oslo on my birthday with 2 friends. We had not booked a table but came to the door and was greeted by Rasul. He looked angry or pissed off but we were very nice to him, he asked us to wait and we waited 10 minutes in an already almost empty restaurant. We didnt mind at first, we sat down and got comfortable. A server came to take our order after about 10 minutes, at which point we had been ready for a while and had tried to get their attention.
We ordered and we got our drinks and starters in a timely fasion.
Our main meal came which was 4 sirloins, 1 medium, and 3 well done.
when the steaks came 3 of them were alright, but the 4th one which was supposed to be medium, was rare, on the border of blue. It happens sometimes, so no problem. We tried to get the servers attention, but they kept ignoring and walking past. Eventually we had to stand up and get their attention. When Rasul came to the table he was very rude and had a stinking attitude. He asked what is the problem, and we explained about the steak.. he took it away and came back 5 minutes later, with the steak still rare, partially medium in a few places.
We didnt say anything, and 3 of us finished our food. When the server came to get my friends plate, he (Rasul) completely ignored us, just grabbed the plates and left. He ignored that the food was not eaten, and that he had done nothing to make sure we were happy.
at this point we have said nothing and just taken the experience as it was. He starts by showing a disgusting attitude towards us, we want to order desert as its my birthday so we ask for the desert menu, but he rolls his eyes, and again has a horrible attitude. because of his reaction, I say to him please let me just get the bill, at which point he almost throws the machine in my direction and does not give directions when we get confused about how the machine works. he has a horrible attitude throughout the experience in the restaurant. he is standing with a sour face, and although the servers failed at their job, even not giving the cuttlery which my friend had to stand up and go get himself. I have genuinely never experienced anything like this in my life.
Rasul has got to be the worse server i have experienced. It ruined by birthday dinner, and this experience doesnt make me feel confident to come to jensens bøfhus again.
i am so dissappointed. Although I wont get my birthday dinner back, I hope you are the kind of company that actually care about what the customer says and try to better it.
Thank you
13 October 2022
Unprompted review
Reply from Jensens Bøfhus
Hi,
thank you for your review⭐️
I am sorry that you had this experience at our restaurant, and I have noted your feedback! If you want to get in contact with the restaurant and us, you are very welcome to send your review in an e-mail to info@jensens.com.
In the e-mail, I kindly ask you to state the date of your visit, the amount of money you paid, and the restaurant you visited.
Best regards, Jensens Bøfhus.
1 hour wait, cold steak
TILST location. Even with a reservation it took 20 minutes to come and take the order (after I complained the table next to us was being attented first even though they got there after us) then 50 minutes later the food comes and my steak was cold. 3 hungry children waiting for food almost an hour! We were about to walk out and go across Bilka for quick food. They never came back to offer refills nor dessert. 1 star is being generous!!!
30 September 2022
Unprompted review
Reply from Jensens Bøfhus
Hi Maria,
thank you for your review⭐️ I am sorry that you had this experience at our restaurant😔 If you want to get in contact with the restaurant and us, you are very welcome to send your review in an e-mail to info@jensens.com. In the e-mail, I kindly ask you to state the date of your visit, the amount of money you paid, and the restaurant you visited.
Best regards,
Jensens Bøfhus.
Boring And Expensive Meal
Esbjerg Nord, Denmark.
Salad was too cold and tasteless and the Salmon steak was dry and overcooked. Given a salad bowl with old dried food stuck on. Table was 'sticky' and felt unclean.
STAFF were friendly and pro active.
I will not spend my money there again.
13 August 2022
Unprompted review
Reply from Jensens Bøfhus
Hi Ben,
thank you for your review⭐️ I am sorry that you had this experience at our restaurant😔 If you want to get in contact with the restaurant and us, you are very welcome to send your review in an e-mail to info@jensens.com. In the e-mail, I kindly ask you to state the date of your visit, the amount of money you paid, and the restaurant you visited.
Best regards,
Jensens Bøfhus.
Alt for lang ventetid på to burgere til…
Alt for lang ventetid på to burgere til frokost. Rejesalaten er virkelig kedelig salat, tomat og rejer...
4 June 2022
Unprompted review
Reply from Jensens Bøfhus
Tak fordi, du deler din oplevelse med os og alle andre! Vi indrømmer det med det samme: Det her er et ’standardsvar’. Det er ikke fordi, vi vil undgå dialog. Der er intet, vi hellere vil end at høre vores gæsters mening. Vi vil også bare gerne have en chance for at gøre noget ved den, hvis den nu ik’ er så god. Og det kan vi gøre meget bedre – og hurtigere(!) – hvis du skriver til os på info@jensens.com.
Så HVIS din anmeldelse var en klage: Vil du så ikke sende den til info@jensens.com? Så ryger du direkte videre til vores gode kolleger i gæsteservice, som vil kigge på din sag. De har prøvet en ting eller to, så tro os, du er i gode hænder her. Vi er virkelig kede af, din oplevelse ikke levede op til forventningerne.
Hvis din anmeldelse var god: Tak for dig ❤️ Må karma bringe dig rigelige mængder af sovs i fremtiden.
Uanset hvad, ønsker vi dig den bedste dag!
Jensens Bøfhus
Venter over en time på maden 😡
8 April 2022
Unprompted review
Reply from Jensens Bøfhus
Hej Peder,
Tak fordi, du deler din oplevelse med os og alle andre! Vi indrømmer det med det samme: Det her er et ’standardsvar’. Det er ikke fordi, vi vil undgå dialog. Der er intet, vi hellere vil end at høre vores gæsters mening. Vi vil også bare gerne have en chance for at gøre noget ved den, hvis den nu ik’ er så god. Og det kan vi gøre meget bedre – og hurtigere(!) – hvis du skriver til os på info@jensens.com.
Så HVIS din anmeldelse var en klage: Vil du så ikke sende den til info@jensens.com? Så ryger du direkte videre til vores gode kolleger i gæsteservice, som vil kigge på din sag. De har prøvet en ting eller to, så tro os, du er i gode hænder her. Vi er virkelig kede af, din oplevelse ikke levede op til forventningerne.
Hvis din anmeldelse var god: Tak for dig ❤️ Må karma bringe dig rigelige mængder af sovs i fremtiden.
Uanset hvad, ønsker vi dig den bedste dag!
Jensens Bøfhus
Unhapoy turned good
We are sitting in the Stockholm branch now and its already over an hour but our food is not yet served. All the tables around us have already been served. Very unhappy with the wait time but the service provided by the waiter is nice, very friendly. We enjoyed our food.
17 December 2021
Unprompted review
Reply from Jensens Bøfhus
Hi Anne,
Thank you for your review 🌟
I am sorry that you experienced extra waiting time during your visit at our restaurant, and I have noted your feedback 🙏🏻
Best regards, Henriette//Jensens Bøfhus
Cold food and not what i wanted
took over 25 minutes to deliver a normal steak with fries. I asked for the beef to be medium rare but it turned out that I got it well done.... and it was cold
17 November 2021
Unprompted review
Reply from Jensens Bøfhus
Hi Mathias,
Thank you for your review 🌟
We are sorry that you has this experience - we are happy to serve a new steak if it does not meet your expectations🙏🏻 We will forward your feedback to the restaurant.
Best regards, Henriette//Jensens Bøfhus
My wife and I were at Jensen's Bøfhus…
My wife and I were at Jensen's Bøfhus in Holbæk, where we got a super service from Anna. Anna was very kind and opened for all the requests/questions we may have - with a smile. What a great service we got from her. Thanks a lot for that Anna, thumb up.
18 June 2021
Unprompted review
Reply from Jensens Bøfhus
Hi Johnny,
Thank you very much for your review!
I will make sure to forward your kind words to the restaurant 🤩
Best regards, Henriette//Jensens Bøfhus
Valentin middag…
Vil give ros for en god Valentin middag som take a way.
God service ved udlevering.
Alt var varmt, saftig og godt.
Have bestilt en kylling mørbrad box.
Tak for en god oplevelse.
Elsa
15 February 2021
Unprompted review
Reply from Jensens Bøfhus
Hej Elsa,
Mange tak for din fine anmeldelse 🌟
Vi er så glade for, at du havde en god oplevelse hos os 😍
God dag,
De bedste hilsner, Henriette // Jensens Bøfhus
Reply from Jensens Bøfhus
Hi Gintare
Thank you very much for the kind recommendation 😊
Best regards, Katrine/Jensens Bøfhus
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