VELOCREST Reviews 36

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Delivery was estimated at about 4weeks and I received the package in three. Communication with Winspace was excellent. I’ve been riding the wheels (HYPER R45) for about 500km’s and I’m extremely happy... See more

Rated 4 out of 5 stars
Verified

Great product, excellent in fact. But the communications could be improved. The site says the wheels will ship 14 days after the order is received, but it is disconcerting that we have not receiv... See more

Rated 5 out of 5 stars
Verified

Angus was great to deal with, the freight company took some time to deliver it I have put that down to the pre-Christmas rush. Wheelset arrived in perfect condition and I have had a couple of rides... See more

Rated 5 out of 5 stars

Ordered a set of Lun Hyper 38 carbon rim brake wheels to replace an ageing set of Mavic R-Sys SLR alloy wheels on my Cannondale climbing bike. Got a good deal during Black Friday sales and super q... See more

We perform checks on reviews


Company details

  1. Road Cycling
  2. Bicycle Store
  3. Bike Accessories Store
  4. Indoor Cycling

Written by the company

Get your Winspace, Tavelo and LAB Frames and wheels from within Australia. We are based in Coffs Harbour NSW and committed to making your next build as easy as possible. We provide free shipping and Australian based 2 year warranty. No having to deal with international freight, exchange rates and customs charges. If there is an item that we don't have listed or that is out of stock, please let us know and we will get it for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars
Verified

Great Product at an amazing price

Great Product at an amazing price. Ordered the Winspace Hyper D45s. Wheels were delivered to my door 4 days after ordering. Very high quality product. Very light. Wheels were true with no blemishes/flaws. I've put 500kms on them so far and they ride amazingly. Lighter, more aero and more comfortable. No compromises

7 January 2023
Rated 5 out of 5 stars
Verified

Great customer service and excellent product

The customer service I experienced was excellent. I could not have asked for more to get my purchase for the wheels sorted. The package was delivered with a front cycle bag and some spares which was a nice touch. The wheels themselves I am very pleased with. I bought the HYPER R45 rim brake wheel set and have been riding with them for about a month. You can feel the wind on them when there are crosswinds but this is to be expected - into the wind I think their aerodynamic advantage is noticeable. I feel they are quick and look great on the bike. Very happy - service, quality and price.

14 December 2022
Rated 5 out of 5 stars
Verified

Great personal customer service!

Angus made the purchase and delivery of the wheelset really seamless. There were delivery issues out of his control, but he went out of his way to ensure that I got the wheels on time.

He responds to queries promptly and kept me updated constantly and ensured I received my order.

7 December 2022
Rated 5 out of 5 stars
Verified

Brillant customer service and awesome wheels

Brillant customer service, awesome wheels
Angus was always quick to follow-up on any of my queries with the courier, which was held up by the floods. When the wheels arrived, they transformed by Titanium No.22 Reactor into a light, superfast machine. Far exceeded my expectations. I was worried the wheels might be too stiff, but they are way more comfortable than the alloy wheels they replaced...and lighter by half a kilo...and quicker through the air. Very pleased.

29 November 2022
Rated 5 out of 5 stars

Lun Hyper 38 carbon rim brake wheels

Ordered a set of Lun Hyper 38 carbon rim brake wheels to replace an ageing set of Mavic R-Sys SLR alloy wheels on my Cannondale climbing bike.
Got a good deal during Black Friday sales and super quick free delivery. Ordered wheels Thursday morning and received them Monday before lunch!
These wheels are a similar weight to the Mavics at 1277 grams a pair, and they were extremely true out of the nicely packaged box.
Really well finished and engineered and way more aero on the flat than the 25mm deep Mavics
Bonus is they are really well priced.

23 November 2022
Unprompted review
Rated 5 out of 5 stars
Verified

I ordered a Grapid 700c Gravel wheelset…

I ordered a Grapid 700c Gravel wheelset with Campagnolo Ekar freehub and received it after three weeks. I can't comment on the performance as the bike frame has not arrived yet. The wheels look beautiful and true.

18 October 2022
Rated 5 out of 5 stars
Verified

I purchased a set of 50 mm HYPER…

I purchased a set of 50 mm HYPER wheels. They are magnificent in terms of stiffness, lightness, and rolling resistance. They cut the air, and it feels like skating on ice. Superb product. Love the look too. I would love a tad louder free wheel, but that's me, and heaps other cyclist would love quieter ones. Excellent service and fast delivery.

24 September 2022
Rated 5 out of 5 stars
Verified

LUN 38mm wheelset are the GOODS!!

Fantastic service from initial messaging on website all the way through to delivery and fantastic ride quality.
I purchased the LUN 38mm rim-brake wheel set as a significant upgrade to replace my current set. These wheels feel light and responsive. A lot more rigid in hill climbs with no slop or flex when putting some power through the pedals. Really happy with this purchase and will definitely give LUN another look.

2 September 2022
Rated 5 out of 5 stars
Verified

Perfect wheels for a gravel bike

Ordering was easy and the wheels arrived quicker than expected. Tubeless tyres were easy to setup (Panaracer Gravel King 38) and the wheels have been a big upgrade over the stock wheels that came with my bike. Super light carbon gavel wheels for a bit of $1000, what is not to like!

16 September 2022
Rated 5 out of 5 stars
Verified

Bang for the buck!!

Love the butterfly weaves! Great quality and performance wheels so far. Bang for the bucks $$$!! Excellent pre & post sales support too! 👍

1 September 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look