How can we help?
We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, checking order status and more.
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Shipping & Delivery
- Delivery options
- Apple Store Pickup
- Pickup points
- Tracking your order
- Problems with your order
- Cancellations, returns and refunds
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Your Account & Apple ID
- What is an Apple ID
- Benefits of an Apple ID
- Create an Apple ID Account
- Modify your Apple ID Account
- Reset your Apple ID Password
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Order Status & Management
- Check order status
- Track items
- Edit your order
- Cancel your order
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Returns
- How to return an item
- Trouble with your new Apple Product
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Shopping Experience
- Security Policy
- Enabling Cookies
- Saving Items & Cards
- Where to buy
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We keep you informed
- Order Acknowledgement
- Order Confirmation
- Shipping Notification