Sebastiaan Sprietsma

Dear Sebastiaan,

Thank you for taking the time to share your experience. We’re sorry to hear that your expectations were not met, and we sincerely apologize if you feel disappointed by your recent gameplay.

We understand that gambling should always be a fair and enjoyable experience. Please allow us to clarify that all our games operate under certified RNG (Random Number Generator) mechanisms, which are regularly audited to ensure transparency and fairness. We do not have any control over individual game outcomes or RTP percentages — these are determined by licensed providers and approved by regulatory authorities.

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Best regards,
Trueluck Team

Dear Sebastiaan,

Thank you for your feedback.

We’re sorry to hear that you feel the service did not meet your expectations. From our side, we’ve provided all the information related to your concerns, but we’d truly appreciate it if you could share more details about what exactly you found unsatisfactory.

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Kind regards,
The SpinPanda Team

Dear Sebastiaan Sprietsma,

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We want to emphasize that the results of all games are completely random and beyond our control. The games we offer are powered by trusted, licensed providers who use certified algorithms to guarantee fairness. Every outcome is purely based on chance, ensuring there’s no manipulation on our part.

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Sincerely,
Spinstar.Bet Casino Team

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Please be assured that we do not have any control over the results of the games. All of the games offered on our platform are provided by licensed, reputable providers, and they operate using random to ensure that every outcome is entirely based on chance. This ensures that the results are fair and unbiased, and they are completely out of our hands.

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Sincerely,
Spinstar.Bet Casino Team

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Warm regards,
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