Alternative Energy Reviews 72

JPK Fencing are delighted with the professional assistance given by all the team at Aei from design consultation to finding the correct commercial fit to allow us to invest in our sustainability with complete Solar Array System. Installation works were faultless as per program and on time.

Not Good. Bought the Aquapura Hot Water heat pump. Heat pump failed soon after getting the unit. Took months to get it fixed under warranty. It worked ok for less than 12 months then it failed again. I explained the degree of urgency for our household electrics to get it fixed, but it didn't seem to matter. After waiting over 3 months I had to send back - but I am significantly out of pocket now and back to where I started.

I found this company great to deal with. They provide a very professional service, staff are very friendly and very efficient. They are extremely well priced compared to other companies we had received quotes from. I have them installed a year now and have found definitely a good reduction on my bills with constant hot water. I would highly recommend them!

I don't need to say much here, easily the best and easiest job I've got done on our new build house. From start to finish everyone involved knew their part! Great company, great product, great after service for any questions we had. Shane & Catherine Gavin

A very positive experience.
I have to say pre, during and post service is second to none. With good advice at the beginning to what was most suitable to my needs, to being installed and completed in the prescribed time to after sales and grant application all sorted in jig time. A huge thank you to all the team. Margaret Joyce.

I'm not somebody who regularly writes reviews, but in this case I believe that AlternativeEnergy deserve credit for the work which they completed for us in June this year.

A solar install is a considerable investment, so we had several companies call out to our house to provide a quotation. Many of these seemed to be more interested in getting the job quoted as quickly as possible instead of really working with us to understand our requirements and how best they could be met. We were reassured by the approach which Jerome and Ronan took on their initial visit, they listened carefully and provided practical advice in terms of system capacity, benefits and cost of adding a battery and optimizers and the how the wiring could be routed within the house. They provided a competitive quotation, so we decided to award them the contract.

The system was 25x 430w Jinko solar panels, 8KW Huawei 3 phase inverter and a 15kw Huawei 3 module battery. The solar panels were installed in two days, very neat job - the roofers cleaned up after themselves. The inverter, battery and associated switches, etc were installed in another couple of days, so all up the job took 4 days to complete. Jerome was very responsive to tweaking our design, we added an extra panel to improve how the array looked in the front of our house on the day of the install. We also added an extra 5kW battery module, which was paid for by the drop of VAT rate to zero for our job since it was originally quoted for in Feb. The electricians were happy to take feedback on battery and switch placement, cable routing, etc so we ended up with a system which is really neat and tidy.

The SEAI carried out an inspection after the install (we were chosen at random) and the inspector commented that the system was really well installed. Since the initial commissioning has been completed the system has run without any issues, our house has imported very little power from the grid, using the battery to serve our power demand in the evening/night time. The full PV grant was paid out by the SEAI recently without any issues, thanks to all the work which Corinna put into diligently preparing and submitting all the documentation required.

All up a truly 5 star experience!

Excellent company to deal with

Fantastic service from beginning to end. We sent out for quite a few quotes and AE were one of only two to visit our house while others just quoted from their desktop. John the rep went through everything with us and explained what we needed and didn't.

The panels were installed about 10 weeks from payment of the deposit and were wired up the following week. There were two issues, the CT clamps were the wrong way around and the inverter was positioned a few cm to close to the ceiling. Upon speaking with Jerome a technician was on-site the following day and corrected it.

Easily the best contractors I've ever had work for me. From the first meeting with sales through to installation, connection and handover, I've found them to be the most professional, helpful and friendly staff I've ever dealt with.

We had panels, an Eddi and a home car charger fitted 2-months ago and they are performing better than we ever imagined. The fitting crew and electricians worked quickly and efficiently (in some awful weather) and we were up and running in no time. Jerome called to review the work and finetune some connectivity issues. Our only regret is we didn't get the panels installed sooner

This company was recommended to me by my son-in-law for whom they had already done an excellent job.
I made direct contact with the main man Jerome Carlin in October 2022. The company sent me on a menu of options from which to choose.
I opted for the middle of the price range which consisted of 10 420w Huawei panels along with a Huawei inverter.
The work was carried out by two teams. The first three man team installed the panels in an impressive 5 hours. The second separate three man team did all the electrics in a day a few weeks later.
I was very impressed with the workmanship in both cases. It was of the highest order and the chaps involved were a pleasure to deal with.
All the paperwork including assistance with grant application was carried out with efficiency by Corinna in the back office.
I would have no hesitation in recommending alternativeenergy.ie to install and commission solar panels. In fact a friend of mine has already gone with them on my recommendation.
In summary they are a very professional company to deal with and don't engage in hard selling like some of their competitors.
Aidan Punch
Portmarnock Dublin

This company was fantastic to deal with from start to finish, we installed an 18 panel system in December 2022, everything is working as it should and we are very happy, workmanship is as excellent, tidy and did exactly as we requested. Corina in the office is excellent at her job, paperwork and grant application all done without any issues, we have already received the grant. Jerome answered any call or question that we had and John who was our initial
Contact was very efficient and quick to come back to us with any questions and quote.

Very efficient company, we’re in and done in 2 days which was brilliant, even looks after the paperwork for the Seai grant.

Great company to deal with. I got a 12 panel system installed. No issues and all paperwork completed on time and grant has been paid by SEAI. I fully recommend Alternative Energy to anyone looking to go down the solar route. Questions are always answered by Jerome and the team. Thank you. Aidan Co.Meath

Went with Alternative Energy based on a recommendation. Competitive quote, happy with workmanship throughout. System is operating well. Office team are also very helpful. No hesitation in recommending them.

Excellent from first contact to completion of installation and payment of SEAI grant. Jobs completed on dates stated and no messing about. Would recommend.

Very happy overall with the service & install from start to finish. Highly recommended

Positives
Good communication around timings etc.
Competitive pricing
Work seems top quality

Negative
There's shading on some panels which could have been avoided. This shading bring down the output of the entire system
I've asked to be resolved but a number of months later it hasn't
Would be leaving 5 star rating otherwise

Very punctual, neat and tidy. Very impressed with the work and the panels are going well a month later.
Office staff really helpful and pleasant.

Alternative energy supplied and installed 16 panels, Solis hybrid inverter & 5kw battery.
All works we're carried out in a very professional manner.
Office staff very helpful and completed all paperwork in order for Grant to go through.
We are very happy to recommend AE and look forward to using them again in the near future.
M & A Harrington