Alternate Energy UK Reviews 6

TrustScore 4 out of 5

4.1

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Company details

  1. Insulation Contractor
  2. Heating Contractor
  3. Solar Energy Company

Written by the company

Alternate Energy is committed to making energy efficiency accessible and affordable for households across the UK. Our mission is to help homeowners and private tenants benefit from fully funded and part-funded solutions that improve home comfort, reduce energy bills, and support a greener future. We specialise in connecting our customers with government-backed grants and schemes, including insulation, heating system upgrades, and renewable energy installations such as solar panels. What sets Alternate Energy apart is our dedication to guiding each customer through every stage of the process. From the moment you make an enquiry, our friendly and knowledgeable team is on hand to assess your eligibility, answer your questions, and explain your options in clear, jargon-free language. We arrange home surveys at your convenience and handle all paperwork, ensuring a smooth and stress-free experience. Our company works with accredited installers who are experienced, professional, and committed to minimizing disruption to your home. We believe in transparency, reliability, and putting our customers first—values reflected in our growing number of positive reviews and successful projects nationwide. At Alternate Energy, we understand that navigating grants and funding schemes can be confusing. That’s why we prioritise honest advice, tailored recommendations, and ongoing support. Whether you’re looking to make your home warmer, lower your carbon footprint, or simply save money on your energy bills, we’re here to help you every step of the way. Choose Alternate Energy for expert guidance, trustworthy service, and real results you can rely on. Your journey to a more energy-efficient home starts here.


Contact info

4.1

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star


Rated 4 out of 5 stars

I had a hassle free underfloor…

I had a hassle free underfloor insulation done from the time of the quote till the time it was installed it was very smooth. They waited and eveything done as planned. Installation done left the place tidy.very clean job.

4 August 2025
Unprompted review
Alternate Energy UK logo

Reply from Alternate Energy UK

Hi Rolen,
Thank you so much for your wonderful feedback! We’re delighted to hear that your underfloor insulation installation went smoothly from start to finish. Our team always aims to make the process as hassle-free as possible, so it’s great to know you felt everything ran according to plan.
We also appreciate your mention of our installers leaving your home tidy and clean, that’s really important to us! If you ever have any questions or need further assistance, we’re just a call or message away.
Thanks again for choosing us and for sharing your experience!
Best wishes,
The Alternate Energy UK Team





Rated 5 out of 5 stars
Invited

Highly Recommend for Energy Upgrades

I qualified for free insulation and a new smart thermostat, thanks to Alternate Energy UK. Their staff were always helpful and never pushy. Everything was completed on time, and I now feel so much more comfortable at home. If you want to save money and help the environment, give them a call!

10 January 2025
Alternate Energy UK logo

Reply from Alternate Energy UK

Hi Annaliese,
Thank you so much for your lovely review and recommendation! We’re thrilled to hear you’re enjoying the benefits of your new insulation and smart thermostat. Our team always aims to be helpful and supportive, never pushy, so it’s fantastic to know you felt comfortable throughout the process.
It’s great to hear you’re feeling more comfortable at home and making a positive impact on both your bills and the environment. If you have any questions or need further support, we’re always here to help.
Thank you for choosing Alternate Energy UK and for spreading the word!
All the best,

The Alternate Energy UK Team





Rated 5 out of 5 stars

Superb local service!

I was a bit skeptical at first about “free” insulation, but Alternate Energy UK proved me wrong! They checked my eligibility and handled all the paperwork. The process was quick—just a couple of weeks from start to finish—and the contractors were local and really friendly. I appreciate the follow-up service too. Great company!

4 February 2025
Unprompted review
Alternate Energy UK logo

Reply from Alternate Energy UK

Thank you so much for your fantastic review! We're delighted to hear that we could turn your initial skepticism into a positive experience. Our team works hard to make the whole process as smooth as possible—from checking eligibility and sorting the paperwork, to using friendly local contractors and providing reliable follow-up service. It’s great to know you felt well looked after every step of the way. Your feedback means a lot to us and helps reassure others who might be unsure about “free” insulation offers. Thanks again for choosing Alternate Energy UK! If you need anything else in the future, just let us know. 😊

Rated 5 out of 5 stars
Invited

Internal Wall Insulation Made a Huge Difference

I recently had internal wall insulation installed by Alternate Energy UK, and I’m genuinely impressed. The team explained everything clearly and helped me through the funding process. The installers were respectful and kept disruption to a minimum. My home feels warmer, and I’ve already noticed I’m using less heating. Highly recommended!

16 June 2025
Alternate Energy UK logo

Reply from Alternate Energy UK

Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that you felt supported throughout the funding process and that our team kept everything clear and hassle-free. It’s fantastic to know your home feels warmer and you’re already seeing a difference in your heating use. That’s exactly the result we aim for! If you need any further advice or support in the future, just let us know. Thanks again for recommending us and for choosing Alternate Energy UK!

Rated 5 out of 5 stars
Invited

Warm, Quiet, and Cosy—So Glad I Did It!

Alternate Energy UK handled my internal wall insulation from start to finish. The process was straightforward, and the crew was friendly and tidy. My house is noticeably warmer and even quieter. It’s great knowing I’m saving money and reducing my carbon footprint. Thanks for a fantastic job!

28 July 2025
Alternate Energy UK logo

Reply from Alternate Energy UK

Thank you so much for your wonderful review! We’re delighted to hear your home feels warmer and quieter after the internal wall insulation, and that you found the whole process smooth and stress-free. Our team always aims to keep things friendly and tidy, so your feedback means a lot. If you ever need anything else or have questions about further energy-saving options, just let us know. Thanks again for choosing Alternate Energy UK and for helping build a greener future!

Rated 5 out of 5 stars
Invited

Fantastic Service from Start to Finish

The team at Alternate Energy UK was brilliant. They answered all my questions and made sure I understood how the scheme worked. The installation went smoothly and the new smart thermostat is a real bonus. I’m grateful for their help in reducing my energy costs and carbon footprint.

4 August 2025
Alternate Energy UK logo

Reply from Alternate Energy UK

Thank you so much for your fantastic feedback! We’re really pleased to hear that our team could answer all your questions and guide you through the scheme with confidence. It’s great to know the installation went smoothly and that you’re enjoying the benefits of your new smart thermostat. Helping you reduce your energy costs and carbon footprint is exactly what we’re here for. If you ever need anything else or have more questions about your energy use, just let us know—we’re always happy to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look