Set Up a Repair for a Nintendo Product

Applies to:  Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model, New Nintendo 3DS, New Nintendo 3DS XL, New Nintendo 2DS XL, Nintendo 3DS, Nintendo 3DS XL, Nintendo 2DS, Classic Edition Series, NES Classic Edition, Super NES Classic Edition, Wii U Deluxe, Wii U Basic, Wii, Wii mini, Nintendo DSi, Nintendo DSi XL, Nintendo DS, Nintendo DS Lite

In this article, you'll learn how to set up an online repair for your Nintendo product.

Note: To learn more about our warranty policy, read our updated hardware, software, and accessory warranty.

Having a problem with your system or game? We can help! Setting up a repair with Nintendo is fast, easy, and secure. You can troubleshoot and set up a repair for your Nintendo Switch system or Nintendo 3DS family product in a few easy steps.

Complete these steps

  1. Complete the suggested troubleshooting steps that apply to your system and issue.
  2. Create or log in to your Nintendo Account (or continue as a "Guest") so we can securely communicate with you about your repair.
  3. Enter your serial number to verify your system's warranty status, if applicable.
  4. Add the repair and shipping details, and any billing information.
  5. Agree to Nintendo's Online Repair Terms and Conditions.
  6. Click Continue to confirm the repair order, and make payment if needed.
  7. Use the Nintendo Repair Center to manage your repair and receive communications about your repair setup and process.
For detailed assistance with a specific system, use the links below:

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