verniershop.com Reviews 940

TrustScore 2.5 out of 5

2.3

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with their orders, frequently citing issues such as incorrect items being shipped or extra pairs of items being processed without consent. Consumers also report problems with the delivery service, including delays and items shipping from China despite the company claiming to be US-based. Many people mention difficulties in obtaining refunds, even when products are defective or not as advertised. Furthermore, a lot of reviewers report negative experiences when trying to contact customer service, mentioning rude representatives, language barriers, and unresolved issues. Consumers also report unexpected charges, such as unwanted warranties and recurring subscriptions, leading to disputes with their banks and feelings of being scammed. There are mixed opinions regarding the quality of the products, with a lack of consensus among reviewers.

Based on these reviews

Rated 2 out of 5 stars

After entering my credit card information, the website took me to a page with "optional" warranty information. There was no way to deselect any of the checked boxes, but at the bottom in subdued font... See more

Rated 2 out of 5 stars

Product did not match the pictures in the ad nor in the glowing reviews they provided. The top of the birdfeeder wouldn't even close so had I used it the seed would have been rained on. Useless ju... See more

Rated 3 out of 5 stars
Verified

The product I ordered arrived in good condition and matched the description, but the overall experience was just average. Shipping took longer than expected, and the packaging felt a bit flimsy. It's... See more

Rated 1 out of 5 stars

I should have listened to my bank's fraud alert the minute I made a purchase from this site. I found an additional "protection" charge on my credit card after I declined that "warranty." I see that ot... See more

Rated 1 out of 5 stars

This company seems to be fraudulent. I ordered an item that I never received, was charged for insurance on the item that I specifically declined after checkout, and three weeks later, was charged for... See more

Rated 1 out of 5 stars

Customer service hung up on me and would not let me speak. We were on the phone about 40 seconds. When I called back, the same woman answered and when I asked why she hung up, she said "Ma am I have 4... See more

Rated 1 out of 5 stars

Same experience. Ordered a $31 raincoat, it came cheap, poorly made, with strings hanging everywhere and not as pictured. I also was charged the 7.96 and 39.99 unauthorized charges! Also came from Chi... See more

Rated 1 out of 5 stars

What you see and order is not what you get. If I could attach pictures I would. I normally do not order from companies I do not know but picture and description seemed nice. Jokes on me.... I'm ver... See more

Rated 1 out of 5 stars

I did not receive the items I ordered. Even though I paid an additional 7.95 to insure my shipment they said I have to start a claim with the shipper which I can't do because I do not have the receipt... See more

Rated 1 out of 5 stars

I ordered an item on 9/4. I still don’t have it or a firm delivery date. I knew when the “warranty fee” was automatically added to my order, even though I declined it, that this company is not repu... See more

Rated 1 out of 5 stars

Saved by my bank. Ordered five items from this company. On checkout they tried to charge me more for things I did not ask for. Fortunately my bank recognized this company as having very high litigat... See more

Rated 1 out of 5 stars

Ordered a mop 10 days ago. Still don't have it; nor do I have tracking information. In fact, they can't even say where it's coming from. Their website puts on a show about "U.S.A." but considering the... See more

Rated 1 out of 5 stars

Not only was the product utter garbage - but they automatically sign you up for a $39.00 monthly "rewards program" subscription after your purchase. Cannot imagine something more fraudulent! Automat... See more

Rated 1 out of 5 stars

Actually zero stars. Placed an order,but credit card would not go through. I called the company to put the order through directly,but they said they were having difficulties,to try and put it in again... See more

Rated 1 out of 5 stars

This place is an absolute scam should be closed down immediately. They do not send out ordered items and will give you string along false updates until you get your credit card company involved to dis... See more

Rated 1 out of 5 stars

1. The worst thing is 3 weeks after I made a purchase from this site, they made an unauthorised transaction on my card. This is absolutely theft in my opinion. Fortunately my bank spotted the frau... See more

Rated 1 out of 5 stars

This company is a sham... The warehouse is in North Carolina, and have an answering service in Florida... They will charge your card MULTIPLE TIMES for subscription fees, warranties, and "feed the hun... See more

Rated 1 out of 5 stars

Zero stars would be more appropriate. I purchased a dress on sale that was supposed to be a floral print v neck chiffon dress. When I received the dress it was a polka dot v neck polyester dress with... See more

Rated 1 out of 5 stars

Just Bad! bank account hacked while paying on VERNIER SHOP. Item ordered has not the quality the VERNIER SHOP was promoting. Just Bad!

Rated 1 out of 5 stars

No instructions, poor customer service, poor quality, deceiving photos. But good for a good laugh at the ridiculous purchase just made . Had to cancel my credit card as a second unauthorized charge ca... See more

Rated 1 out of 5 stars

Horrible, deceptive company. Ordered an item and was told it would ship from Nevada and I would have the item in 2 to 5 days. As soon as order placed, I was informed that there would be a delay... See more

Rated 1 out of 5 stars

I bought a pressure washer hose connector. Item won't connect to any hose. I called the company,for returning the infective item,I pay shipping plus 15% restocking fee.plus 50% refund on the prod... See more

Rated 1 out of 5 stars

This is a scam, some one needs to shut this so called place or wat ever it is, do not order anything from these people not worth it. The BBB or government need to step in to protect consumers from idi... See more

Rated 1 out of 5 stars

So glad to have looked up this company. I wasn't even going to, they seemed like a legit American Co. However, I thought it surprising that the item I wanted was substantially cheaper than what was in... See more

Rated 1 out of 5 stars

I ordered a GPS tracker for my senior father‘s car. Instead, I received a bottle of hand lotion. When I called customer service to request the right item be shipped. I was cussed at and told not only... See more

Rated 1 out of 5 stars

The absolute WORST customer experience in my entire life. This is a SCAM company!! DO NOT order anything from them, once they have your money, they will NOT provide an ounce of support>. I've spent... See more

Rated 1 out of 5 stars

I purchased a Robot Vacuum from vernierstore.com and was extremely disappointed. The product felt cheaply made, with flimsy plastic parts that didn’t inspire confidence right out of the box. Unfortuna... See more

Rated 1 out of 5 stars

Ordered a power washer extension, advertised as 25 feet but was much shorter. When emailed company about a return they wanted to deduct a 15% restocking fee despite that it was returned per their retu... See more

Rated 1 out of 5 stars

I ordered a BLACK and received a ROSE GOLD colored watch. I waited almost 2 weeks, thinking this was made in the USA, and my updates kept telling my in transit from BFE. When I called to let them k... See more

Rated 1 out of 5 stars

Awful experience. Random recurring charges for 2x the order price, terrible and rude customer service (if you can wait 20+ minutes to be answered). Shoes are sized wrong, and returns are not possible.... See more

Rated 1 out of 5 stars

What I purchased wasn’t at all what it showed online and it was MUCH smaller. It’s a piece of junk and no directions came with it.

Rated 1 out of 5 stars

I bought a Weed Eater, It took forever then when I got it was in about 25 piece to be put together our selves. Cheap. I have called many times get a different answer each time from someone from a... See more

Rated 1 out of 5 stars

I ordered a dash camera from vernier store which represent themselves as an American company . While checking out i was forced to purchase the insurance for an addtional $7.95 , would not process the... See more

Rated 1 out of 5 stars

Scam. Literally tried to still over $100 from my account. All I wanted to but was a shirt for $16. Then the company tried to debit my account for $7.95 over 12 times. Luckily my bank saw the issue a... See more

Rated 1 out of 5 stars

These people are crooks. The item I purchased was of poor quality, I should have been more observant, my fault. However the put a charge of 7.95 for shipping insurance that I didn’t ok. Today the comp... See more

Rated 1 out of 5 stars

I ordered one pair of footwear and it automatically processed two pairs of the same. When I tried to call their so called 24 hours customer service, it keeps hanging up. I wanted one pair only. And... See more

Rated 1 out of 5 stars

I ordered from the company because they claim they are based in the US. In spite of showing a NC address, they are not. Item ships directly from China by a 3rd tier shipper. First, they charged extr... See more

Rated 1 out of 5 stars

They have made multiple charges on my card for things I did not order. Thankfully my bank caught it pretty quick and froze my card. Inconvenient but a blessing. This company is not US based, from Chi... See more

Rated 1 out of 5 stars

Do not order from this website, they get your cc# and continuously try to make bogus charges on your card, I had 4 different companies using my card number, be aware don't order anything

Rated 1 out of 5 stars

Company is a complete scam. Charged me 9.99 for a cheap plastic product then a month later made an unauthorized charge for 39.99. SCAM SCAM SCAM. Stay away!!!

Rated 1 out of 5 stars

These people are low down and dirty. They double ship everything and when you call them to correct the problem they hang up the phone. If you order anything from them you get what you deserve.

Rated 1 out of 5 stars

Super scammy. Tried to order a light, was charged a "warranty fee" I didn't want. Light never shipped, and when I asked for a tracking number they supposedly refunded my order. I fully expect the card... See more

Rated 1 out of 5 stars

We purchased 300 Transparent Waterproof Adhesive to waterproof our shower tub. And it says shipping from Reliegh N.C. but it was actually shipped from CHINA. And I have the tracking number where it's... See more

Rated 1 out of 5 stars

I tried to order a weed puller through their website. At checkout I got a red flag at the top of the page that said "do not honor." When I called the company that's listed in North Carolin,a a Flor... See more

Rated 1 out of 5 stars

I believe this is verniershop. I swore I looked up reviews but guess not under vernstores. My orders (2) arrived in crumpled cheap unmatching boxes, and not what was promised. Like cheap toys fro... See more

Rated 1 out of 5 stars

There site glitchs and charges you for unwanted insurance and signs you up for a $39.99 recurring discout program subscription which shows as a separate surprise charge days later. Then I called them... See more

Rated 1 out of 5 stars

Terrible scammy company. I should have checked reviews before ordering, but I was in a hurry. The order screens are all designed to trick you into adding products. I ordered one product, then each s... See more

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2.3

Poor

TrustScore 2.5 out of 5

940 reviews

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Rated 1 out of 5 stars

Sketchy

This company is sketchy and their products are crap. Plus, they enroll you in a "rewards" program that charges your credit card $39.99/month after your purchase. They run their credit card billing through another company. I will not be ordering from them again and will urge others not to either!

September 30, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Cooking at home has always been…

Cooking at home has always been something I enjoy, but deep frying was never my thing. The mess, the splatter, and the hassle of maintaining oil levels always put me off. This pot made things much simpler with its built-in temperature control. Cleaning is easier than I expected, which is a big plus.

September 21, 2025
Rated 1 out of 5 stars

No delivery

I ordered my product on September 9th and have yet to receive it. Communication is absolutely ridiculous. I call every other day. They claim they tried to deliver it but they did not. And out no one gets back to me. I've been hung up on the phone several times. Do not trust this company

September 30, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I wasn’t sure a rechargeable mosquito…

I wasn’t sure a rechargeable mosquito killer would actually work since the ones I’ve used before didn’t help much. This one didn’t completely solve the problem, but I did notice fewer bites after the first night. I’m keeping it charged and nearby just in case.

September 29, 2025
Rated 1 out of 5 stars

COMPLETE SCAM

COMPLETE SCAM! WHETHER YOU WANT IT OR NOT YOU WILL BE CHARGED $9.95 FOR "EXTRA SHIPPING PROTECTION" WHENEVER YOU ORDER A PRODUCT, THEN YOU WILL HE CHARGED $39.95 EVERY MONTH FOR BEING A SUBSCRIBER, WHETHER YOU WANT TO OR NOT. THEY SAY THEY ARE AVAILABLE 24/7 BY PHONE, I CALLED KEPT RINGING FINALLY SAID NO ANSWER PLS LEAVE MESSAGE COULD NOT BC VM BOX WAS FULL. I LITERALLY HAD TO CANCEL RIP UP MY CARD I USED BECAUSE OF THIS SCAM COMPANY. VERNSHOP VERNIER CO ALLLLLLL A SCAM THEY ARE MAKING TONS OF $$$ ON THESE FEES THAT ARE UNNECESSARY AND DON'T LET YOU KNOW.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible products

Horrible products, not USA based, returned 2 products and never got a refund. Do not buy anything from this company. I would give them 0 stars if I could.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE customer service

TERRIBLE customer service. First, they charged me for extended warranty which I did not want. We product arrived, it did not suit my needs. Advertised as AC, but it was a FAN! I complied with their directions for return and paid for shipping. The postal service tracking confirmed, but I never received my refund. Venier is a fraudulent company! A complaint was filed with Federal Trade Commission and Better Business Bureau.

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

They sent the wrong product

They sent the wrong product, and my card was also charged some random fees after I bought from them. This is a scam. They offered to give me 50% back from some smart glasses that costed $62. They sent me some cheap plastic regular sunglasses. DO NOT BUY from them. DO NOT BUY from them. DO NOT BUY from them. DO NOT BUY from them. DO NOT BUY from them. DO NOT BUY from them.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

The packaging was basic

The packaging was basic, but the product inside worked great. No weird smells, no plastic taste in the water. Just a clean, functional feeder. It’s all I really needed.

September 27, 2025
Rated 5 out of 5 stars
Verified

An essential for pet owners

An essential for pet owners. I’m really impressed by this 2in1 pet water bottle and feeder. It’s so easy to fold up when not in use, making it incredibly portable. The water bottle holds just the right amount, and the feeder is large enough to hold a meal. It’s perfect for walks or travel.

September 26, 2025
Rated 5 out of 5 stars
Verified

I’m really impressed with how accurate…

I’m really impressed with how accurate this laser tape is. The digital display is easy to read, even in dim lighting. It’s lightweight but doesn’t feel flimsy. The 131FT range is perfect for most indoor jobs, and I love that I can rely on it for consistent measurements.

September 26, 2025
Rated 1 out of 5 stars

Same scam

Same experience. Ordered a $31 raincoat, it came cheap, poorly made, with strings hanging everywhere and not as pictured. I also was charged the 7.96 and 39.99 unauthorized charges! Also came from China . Total scam website.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

This electric makeup brush cleaner…

This electric makeup brush cleaner device is a game changer. Cleaning my brushes used to take forever, but now it’s so quick and easy. The machine works perfectly, and my brushes dry in no time. It’s a must-have for anyone who uses makeup frequently.

September 24, 2025
Rated 5 out of 5 stars
Verified

I’ve been using this dog hair dryer for…

I’ve been using this dog hair dryer for a few weeks now, and I’m very happy with the results. My dog’s coat is shiny and smooth after every use. The dryer is powerful enough to dry quickly without being too hot. The brush attachment is gentle yet effective, making grooming much easier.

September 24, 2025
Rated 1 out of 5 stars

This company seems to be fraudulent

This company seems to be fraudulent. I ordered an item that I never received, was charged for insurance on the item that I specifically declined after checkout, and three weeks later, was charged for an annual membership that I did not agree to. I had to get my bank to refund all charges. They are running a professional scam - customer service is easy to reach.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

When I got this cable from Vernier

When I got this cable from Vernier, I wasn’t sure if it would live up to its claims, but it definitely does. The length is ideal for charging anywhere in the room, and the quality is excellent. I haven’t experienced any fraying or wear after regular use. It charges as quickly as my old shorter cables, too.

September 23, 2025
Rated 1 out of 5 stars

Customer service hung up on me and…

Customer service hung up on me and would not let me speak. We were on the phone about 40 seconds. When I called back, the same woman answered and when I asked why she hung up, she said "Ma am I have 40 calls." ????? So you are rude and short and hang up on peole? As a result I am canceling my Order. DO NOT ORDER FROM THIS COMPANY. Fire your obnoxious, UNPROFESSIONAL RUDE ANSWERING SERVICE.

September 23, 2025
Unprompted review

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