JustPark Reviews 167,526

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the convenient locations and user-friendly experience. People appreciate the clear instructions and reasonable prices, which contribute to a stress-free parking experience. The straightforward booking process and helpful updates via text are also frequently mentioned as positive aspects of the service. Customers highlight the ease of securing parking spaces in unfamiliar cities, with many recommending specific locations for their safety and accessibility. While there are mixed opinions regarding the booking process, the overall sentiment remains positive, with reviewers valuing the peace of mind that comes with guaranteed parking.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

The location was perfect for my needs, close to my accommodation and amenities. I loved the fact that I could enter and exit multiple times during the parking period. Spaces were large, lighting was g... See more

Company replied

Rated 5 out of 5 stars
Verified

Used for a concert in a London stadium. Good price (much cheaper than an uber) parking space exactly as described and shown in photos. Address and postcode listed clearly so located with no problems.... See more

Company replied

Rated 3 out of 5 stars
Verified

Entering the car park was easy, however going home afterwards was very unorganised. It took some cars a long time for their QR codes to scan at the exit barriers which then caused a massive queue. It... See more

Company replied

Rated 5 out of 5 stars
Verified

I used Justpark to get a last minute parking space near Ardwick just outside Manchester. This is a very busy area and there there is very little on street parking, and the pay and display car parks ar... See more

Company replied

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Company details

  1. Parking Lot
  2. Electric Vehicle Charging Station
  3. Online Marketplace
  4. Parking Garage
  5. Public Parking Space
  6. Valet Parking Service

About JustPark

Written by the company

JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.

On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.

Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.

JustPark

Written by the company

The Parking App
The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

168K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

It was easy and quick to book

It was easy and quick to book. The detail on the website of the actual parking space was helpful with photos and instructions to follow.

September 16, 2025
JustPark logo

Reply from JustPark

We're so glad booking was easy and quick for you. It's great to hear the parking space details and instructions on our website were helpful!

Rated 5 out of 5 stars
Verified

All good

All good, easy to book.

September 16, 2025
JustPark logo

Reply from JustPark

We're happy to hear that the booking process was easy for you. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars
Verified

An easy and straightforward experience

Easy to buy parking in advance. Received reminders. QR code for entry sent immediately.

September 11, 2025
JustPark logo

Reply from JustPark

We're happy to hear that you found it easy to book parking in advance and that you received helpful reminders.

Rated 5 out of 5 stars
Verified

Great location and a warm welcome

Great location with the Stadium only 15-20 mins walk away. Easy to find and the guys on the gates were very friendly and considerate which was reassuring. They even reminded us what time to be back so we didn’t get locked in later in the evening. Would definitely recommend

September 21, 2025
JustPark logo

Reply from JustPark

We're happy to hear that you found this location convenient for the stadium. We appreciate your recommendation.

Rated 5 out of 5 stars
Verified

Clear instructions, good value

Easy to book, easy to find. Secure parking space on quiet estate a 20-minute walk from Vitality Stadium

September 21, 2025
JustPark logo

Reply from JustPark

Thank you for your positive review!

Rated 5 out of 5 stars
Verified

Great idea

Great idea, wil definitely use again! Easy to book, bargain price and was easy to amend the times as we arrived slightly earlier than anticipated.

September 21, 2025
JustPark logo

Reply from JustPark

Thank you for your positive review and rating.

Rated 5 out of 5 stars
Verified

Easy to book at a very competitive…

Easy to book at a very competitive price. Clear instructions to find the carpark with pictures and plenty of spaces. Would definitely book through JustPark again.

September 20, 2025
JustPark logo

Reply from JustPark

Thank you for your positive review!

Rated 5 out of 5 stars
Verified

Easy to find

Easy to find. Very close to Westfield and the Tube station. Perfect.

September 21, 2025
JustPark logo

Reply from JustPark

Thank you for your positive review!

Rated 5 out of 5 stars
Verified

Brilliant parking space

Clear instructions on where to go and what to do on arrival. Gaz was friendly and the parking space was brilliant for the arena. Very happy.

September 21, 2025
JustPark logo

Reply from JustPark

We're so happy the instructions were clear and that the parking space was brilliant for the arena. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars
Verified

So easy

Clear directions. Super easy to process the order. No issues.

September 17, 2025
JustPark logo

Reply from JustPark

Thank you for your positive review!

Rated 5 out of 5 stars
Verified

Great communication

Great communication, ideal location. Would use again

September 22, 2025
JustPark logo

Reply from JustPark

We're so glad our communication and the location worked well for you. We appreciate your positive feedback.

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