JustPark Reviews 167,470

TrustScore 4.5 out of 5

4.5

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Review summary

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the convenient locations and user-friendly experience. People appreciate the clear instructions and reasonable prices, which contribute to a stress-free parking experience. The straightforward booking process and helpful updates via text are also frequently mentioned as positive aspects of the service. Customers highlight the ease of securing parking spaces in unfamiliar cities, with many recommending specific locations for their safety and accessibility. While there are mixed opinions regarding the booking process, the overall sentiment remains positive, with reviewers valuing the peace of mind that comes with guaranteed parking.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

It was very convenient to the venue we were attending and a reasonable price. However, as l’m not very tall l found the keypad to input the code to raise the entrance barrier very high to reach and i... See more

Rated 5 out of 5 stars
Verified

Great little car park, we booked this a week before we went as we had a last min hospital appointment in central London, parked here and got the overground into London. Very short walk to the station(... See more

Rated 3 out of 5 stars
Verified

Entering the car park was easy, however going home afterwards was very unorganised. It took some cars a long time for their QR codes to scan at the exit barriers which then caused a massive queue. It... See more

Rated 5 out of 5 stars
Verified

I had to go to London for a hospital appointment and wanted to pre book parking in advance. Just Park has a great website, with easy to follow instructions with maps of area so really easy to bo... See more

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Company details

  1. Parking Lot
  2. Electric Vehicle Charging Station
  3. Online Marketplace
  4. Parking Garage
  5. Public Parking Space
  6. Valet Parking Service

About JustPark

Written by the company

JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.

On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.

Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.

JustPark

Written by the company

The Parking App
The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

167K reviews

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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

Paid to park on a residential driveway…

Paid to park on a residential driveway crossing double yellow lines. Didnt park on someones driveway which i paid for and instead opted for a small pay and display carpark opposite.

Should state thats what you paying for before hand and if thats case the driveway should be clearly labelled with a just park sign or sticker.

September 15, 2025
Rated 1 out of 5 stars
Verified

Terrible

I put in Barbican York and they reserved me a space in Barbican London. So I ended up paying twice for parking.

September 21, 2025
Rated 5 out of 5 stars

Great customer service

I was helped by a lovely lady, called Amanda. She was beyond helpful!It was my second time needing help from the customer service and the help was delivered in 110%. Very happy!

September 18, 2025
Unprompted review
Rated 3 out of 5 stars
Verified

The parking spot was ok for our car

The parking spot was ok for our car, though very little room for manoeuvre. …. And you definitely couldn’t fit a van in to the space.
Whilst the details stated 24 hr access, and return at anytime , we didn’t feel confident that a space would still be available on our return. Luckily we didn’t really need to move the car until the end of our stay, so this wasn’t a major problem for us….. just something I think you should be aware of if you are thinking of booking this space

September 21, 2025

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