Discourse

image of Mae Woods and caption How to Optimize Community Content for AI Discover

How to Optimize Community Content for AI Discovery

AI has turned search into answers. People ask a question, get one synthesized response, and see a small handful of cited sources. If your community is one of those sources, you win trust, traffic, and pipeline. But how do you get there? How do you become a trusted destination for

community management

Building Communities That Think

Social media and instant messaging fundamentally changed how we talk to each other. The paragraph has ceded power to fast moving and ephemeral chat that inevitably leans toward the shallow and reactive. Easy and immediate access to information, has replaced depth with speed in both digital and offline conversations. We

community management

Avoid 6 common pitfalls when measuring the ROI of your community

Sometimes, knowing what not to do is a good way to get better at something. We’ve put together a list of the common missteps that community managers make when attempting to measure the ROI of their community. Avoiding the usual pitfalls of calculating the ROI of your community early

seo

SEO for AI: How Community Content Wins in New Search

The Search Revolution is Here We don’t click on links like we used to. When an AI summary appears on Google, we visit traditional links only half as often as when no summary is shown. ChatGPT Search, Perplexity, and Google’s AI Overviews have completely reshaped the SERP. Discovery

community management

Strategies for keeping children safe in your online community

We are at a point in the evolution of online behaviour where privacy and safety are finally getting the attention they deserve. Around the world, new laws and standards are changing how online spaces operate, especially when it comes to protecting children and other vulnerable users. Community managers and site

people

How we help enterprise communities do more with Discourse

We know that building community isn’t one-size-fits-all. Every organization has its own voice, values, and vision, and your community platform should be able to accommodate yours. Our out-of-the-box software is powerful, and when your community needs something custom, its flexibility means you’re not stuck waiting on a product

updates

Unboxing Discourse 3.5

After six months of steady improvements in our beta releases, we’re excited to announce our latest release, Discourse 3.5. This release, we focused on improving both the member and community management experience. We’ve rolled out Horizon, our sleek modern theme; a new composer option that makes creating

success stories

How Ask Discourse became Andela’s go-to AI community management assistant

At Discourse, we believe that community builders should always have a place to turn when they have questions. That’s why we created Ask Discourse, an AI-powered assistant that helps community admins solve problems, fine-tune settings, and grow their communities. For MC Elias, who leads one of the communities at

community management

How to prepare your community for a Discourse migration

A community rarely changes their platform lightly. The motivation is often to improve the experience, enhance functionality, and ensure the platform evolves alongside the community. Still, change is hard. When you announce to your online community that you’re moving to a new platform, you can almost feel the collective

success stories

How to Launch an Enterprise Community in 30 Days with Discourse

Building an enterprise community from scratch in just 30 days might sound impossible. It’s not. In fact, Jordan Violet, the Vice President of Community and Engagement at Netwrix, has done it. In this post, we’re walking through the steps Jordan took to launch a brand new community for

success stories

How Celigo doubled their community engagement after migrating to Discourse

We love celebrating our customers and their success with Discourse, but it’s especially exciting when that success comes quickly and shows the impact a strong community can have. After his LinkedIn post caught our attention, we connected with Tyler Lamparter at Celigo to hear about their community, why they

updates

Discourse and the Fediverse!

Two years ago, we started working on a plugin that brings Discourse and the Fediverse closer together. Discourse communities are online spaces that facilitate open collaboration and communication. The Fediverse offers ways to expand the reach of Discourse communities and help them build bridges with people active in other spaces,

community management

20 Community Metrics Explained

Understanding the language of community metrics gives you a leg up when communicating your community’s value to stakeholders. It also helps you identify what’s working, where to improve, and how to make data-driven decisions that strengthen your strategy. That starts with knowing the right metrics—what they measure,

community management

A guide to selecting the right metrics for your community

How do you know if your community is having a positive effect on the broader organization it represents? Where do you turn when you have to defend the existence of your community? Metrics. They tell the story of your community’s impact. If you are unsure where to begin, identifying

updates

Unpacking Discourse 3.4

Here at Discourse, we’re always striving to make community management easier. That’s why Discourse 3.4 has introduced a more consistent admin experience, a simplified signup and login flow, mobile app improvements, and AI-powered tools to fight spam and help manage your community. Beyond product improvements, we’ve

success stories

Sonar's 25-Cent Solution to Spam Detection

“As soon as we turned it on, it was night and day.” - Colin Mueller, Community Manager at Sonar, describing the impact of implementing Discourse AI to address a sudden and disruptive spam attack. About Sonar Sonar, the creators of SonarQube, have been helping developers write better code for over

community management

The importance of data ownership for community leaders

A community’s data is more than just numbers and names; it reflects the community’s pulse—what members care about, discuss, and engage with. This data includes all of the knowledge generated through those discussions which should be a lasting resource, always accessible to your community. However, many platforms

use cases

Discourse: A Team Collaboration Tool

While Discourse is widely recognized as powerful open-source forum software, Discourse has also served as our primary workplace/team collaboration tool from the very beginning. Many other companies and organizations have found incredible value in using it the same way. In this blog post, we share insights on how companies,

updates

Introducing the new Starter Plan!

We’re excited to announce the new Starter plan, the easiest and fastest way to launch a community with Discourse. Starter offers public or private sites with unlimited members at $20 a month! Our vision is to empower everyone to create vibrant online spaces where people can connect and share

success stories

Celebrating a Decade of Discourse

Happy Anniversary to us! On August 26, 2014, we released Discourse v1.0 and introduced hosting services. We have been full throttle ever since. Now that we’ve hit this milestone we’re taking a look back to see how far we’ve come. Discourse milestones and achievements: 100% Open

updates

Celebrating Discourse 3.3

Discourse 3.3 is here! This new release contains powerful new features to enhance the discoverability of your community and the content within it. With Discourse Discover, members can easily find and join your community, even when on-the-go by using the Discourse Hub mobile app. Additionally, the new Hot topic

success stories

How Revolut built a thriving community with Discourse

Editor’s note: Revolut's community is no longer active, but this story remains available as a look at how they approached community building and growth during their time with Discourse. Every day, customers are building, growing, and managing successful communities powered by Discourse. Today, we're highlighting

updates

Discover: A New Way to Engage with Discourse Communities

We are excited to announce the official launch of Discourse Discover! Our brand-new initiative answers the question: Who else is using Discourse? Discover and connect with Discourse communities from technology and gaming to niche hobbies and interests. Explore new communities Online communities have become an integral part of our digital

success stories

A Warm Welcome to Spiceworks!

We are thrilled to share the move of the Spiceworks community to Discourse! All about Spiceworks As a professional network for the IT industry, Spiceworks offers the latest IT news, a variety of management tools, and a thriving community. When you visit their community you can explore a variety of

success stories

Why DevX innovator Okteto migrated from Slack to Discourse

In software development, access to a collaborative community can be a game-changer as it enables shared problem-solving and continuous learning. We connected with Ramiro Berrelleza, the founder of Okteto, who launched his company with a clear vision: to "help software teams ship value faster by automating their development experience.

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