Spacer.com.au Reviews 500

I had to cancel an unexpected car park rental booking and Sarah was very responsive and respectful. She helped me out with my refund in a very professional manner. Thank you Sarah you are terrific!

Really great customer service from Sarah. She helped resolve my issue on the phone - first call resolution. She was extremely helpful and gave amazing service with positive result. Thank you Sarah... See more

First booking got cancelled however customer service CJ reached out to recommend other spaces that are available. It helped me secure a parking which was really helpful. Really appreciate how prompt r... See more

Super easy to book and find locations near buy. Renter accepted my booking within minutes

Sarah from Spacer was a great help from the inital enquiries to the refund due to space being much smaler than advertised. Thanks Sarah.

They are amazing especillay their Customer Support person Sarah. I have dealt with Sarah 3 times now regarding a parking matter and she has been very responsive and on-time with her answers. Grea... See more

Although I couldn’t find a solution to my space requirement on this occasion, I have to say that support from Spacer was exceptional. Clarisse was my point of contact and she simply could not have bee... See more

Their customer support is really good. I worked with CJ, who assisted in resolving a parking issue. She was courteous and professional, responding quickly and making sure that a solution was provided... See more

I was very impressed with Customer Support provided by Sarah. First, my call was answered promptly. Second, she addressed and solved my account login issue, and third, she stayed with me to check to m... See more

I found using Spacer so easy, I particularily liked the map, where I could work out visually the best spot for me location wise and $$ wise as well. Communication is easy, and when there was an... See more

Excellent Service . Was quite impressed by the helpful and follow up shown by CJ with my booking

My first experience with Spacer as a host to rent my spare parking bay was truly seamless From Spacer first contacting me to advise of an interested renter,to meeting the renter on site and confi... See more

I was most impressed with the Customer Support I received when I listed my car park for rent. Although I changed my listing numerous times Clarisse was always courteous and efficient in responding to... See more

Spacer and Parkhound are doing a great job with customer service. CJ helped me work through some profiling issues and was super responsive (thanks again!).

Spacer always have fab service – sometimes, the Spacer experts assume that you know certain things about their processes, when maybe explaining things from the start would be a better option. We alway... See more

Really there is currently no better way to find competitive car & general storage space in the Sydney inner city. My only thought is I would like to have the option of 6 or 12 month agreed rental per... See more

I'm so far only a couple days into a booking. The owner showed me around that same day as I requested, so the car space is good and legit, and . the owner also seemed good so I trust this process so f... See more

The booking process and communication with the host were very easy through the platform. The host double-checked the car spot size for me to make sure there was enough room for my car and made sure ev... See more

Booking experience was great, as well as the support. Had a bit of communication issue with the person in charge of my lease, but no big deal. Everything was sorted out through the Spacer's customer s... See more

Cancellation of my booking within the 24-hour change of mind was initially rejected, but eventually resolved, and a full refund was issued. Thank you Sarah for sorting this out. Jill

Always great customer service. Really easy to use. I've had success with finding people to rent my car space through their sister site Parkhound (you only have to sign up for one site but your adverti... See more

Enquired about car park availability and i got a quick response and confirmation of park. I received reminder texts & emails, when the carpark booking was coming up. Also got a picture of where the p... See more

Excellent service to find an affordable parking space within my office area. Friendly staff helped me to find a suitable space very quickly and followed up till it has been finalized. Easy to get the... See more

I absolutely love Spacer. We rent out our parking space through Spacer and couldn't have had a better experience. It feels very safe and secure to rent our parking out as Spacer takes care of almost e... See more

A good service for locating parking spaces. I have a small commercial vehicle so height was critical in locating a space. This is not available on most postings, so you have to virtually book the sp... See more

Excellent response from Sarah. She quickly grasped my booking issue and provided with a solution within minutes.

I’ve been renting a bay since 2023, and the sign-up process was quick and straightforward. Accessing invoices was easy, and the customer service was excellent. I recently had to cancel the bay as it’s... See more

I was searching for a storage solution for my weekend car during a move and stumbled upon Spacer. From the start, I was amazed by their responsive customer service—something that’s sadly rare th... See more

Very efficient. Gave me alert when my tenant was ending his contract, and my space was readvertised automatically. Also only 2 weeks later I had a new tenant. Very seamless

I received excellent and prompt response from host and Spacer.com. My issue was quickly rectified even after hours. I was the cause of the issue, if I had only read ad properly. 😁

Spacer is a great company I have had no issues at all and when the renter leavers spacer has fixed up anything thing that needed If for some reason the renter left with out payment again spacer has... See more

This is a my first time using Spacer. My experience is that I found the app easy to use and the Spacer Team responded promptly to clarify any questions and also followed up so I consider Spacer to hav... See more

Great support & communication. Spacer regularly updates me about any changes to my rented space. My questions are answered promptly. Thanks

I had made a mistake in my booking and the receptionist fixed everything up and even help me find another space to rent

Had some issues with my first booking and customer support got it sorted out promptly Rather satisfied Thank you

The lady i spoke to on the phone was incredible! she stayed on the line until i had secured the spot and then called the owner to ensure that it was approved. Amazing service.

Easy to use online process where I could review and edit my listing. Once booked, good to know Spacer is managing the payments with the person renting the car space.

Sarah’s customer service was outstanding. She went above and beyond to solve my issue with a very favourable outcome. Thank you

Thank you Sarah from Spacer customer service support for your assistance. I was able to find a parking space near my work. It was so easy to arrange via the app.

Great experience on the whole. Garage owner was great and understanding. Customer service was prompt. Garage owner was able to communicate as much as needed. I would highly recommend using spacer and... See more

Once you are registered with this company the next step is information of your next spacer user. Feel very comfortable. Kind Regards,Tina

Generally a good experience. My only issue is with your Hosts that add your fees/ commission to the price of a parking lot.

It takes to long to get paid. Considering spacer says they bank with one of the big four! They say they direct deposit before 2.00 pm, so therefore it should be available that very same day, as I also... See more

Good customer service when things like password resets don’t work.

Had some difficulty in placing new ad and deleting old one but staff who assisted in getting this done were pleasant and helpful.

Sarah was extremely helpful and prompt on response. Too efficient makes me felt like I was talking to an AI.

CJ has a good customer service skill.

Easy to use, I like how it allows for an ongoing booking system with a months notice unlike other booking sites which can make you determine a length of time and then someone else can snap your bookin... See more