FiSHAW E-Bikes Reviews 43

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I bought a UB-600 in July 2022. apart from a couple of minor issues with loose wheel spokes & a faulty battery charger, I have now clocked up 6,000 Kms. & it has proven to be very reliable, I do regul... See more

Rated 4 out of 5 stars
Verified

Carried 2 folding bikes inside Jeep Grand Cherokee to Mallacoota for enjoyable ride around the inlet. They are strongly made with a small weight penalty for being folding. The step through design was... See more

Rated 5 out of 5 stars
Verified

From time of test ride of UB 420 in Melbourne till delivery, the service and communication has been top class. Twenty minutes to assemble following easy instructions then off on test ride. No pressu... See more

Company replied

Rated 4 out of 5 stars
Verified

Very happy with the bike so far (although the gearing is fairly low). The bike arrived quickly and was well packed with absolutely no instructions - I discovered all instructions and warranty form ar... See more

Company replied

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Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Road Cycling

Written by the company

FiSHAW is an Australian Company who design and manufacture fully integrated, mid-drive E-Bikes and sell direct to customer. This business model allows us to produce high quality E-Bikes at exceptional prices. We believe that E-Bikes offer many and varied benefits to our customers and the wider community. Their role in micro mobility, has a big part to play in the future of Urban Sustainability. We are proud to be helping to contribute to the solution. Join the Revolution!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

43 reviews

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Rated 5 out of 5 stars

Good reliable Bike

I bought a UB-600 in July 2022. apart from a couple of minor issues with loose wheel spokes & a faulty battery charger, I have now clocked up 6,000 Kms. & it has proven to be very reliable, I do regular 36 Km. rides & the battery never gets below 85 %. The display unit is now indicating that a service is due, but it is disappointing that there is no Fishaw service agents in Sydney?

13 October 2024
Unprompted review
Rated 3 out of 5 stars

Be carefull when paying online!!

We bought twoF30 folding bikes
Very happy with the bikes,
although I needed to buy a longer seat post.

The web site advised ‘$2599 ride a way’
We where charged a assembly cost extra $70

I emailed Fishaw but did not get a reply
Poor business practice

24 September 2024
Unprompted review
Rated 5 out of 5 stars
Verified

Excellent bike (M500)

Excellent bike (M500), great price, arrived promptly. The staff know their stuff should you have any questions & are very approachable via the phone. It was important to me to not have to deal with an overseas company should any issues arise with the bike - which I can happily say has not, with nearly 2000kms on the odometer!

30 November 2022
Rated 4 out of 5 stars
Verified

Finally rode it

Carried 2 folding bikes inside Jeep Grand Cherokee to Mallacoota for enjoyable ride around the inlet. They are strongly made with a small weight penalty for being folding. The step through design was great for seventy year olds. Plenty of power and battery life never really tested. Biggest and annoying issue was having to get a longer seat post. This should be an upfront option!

18 August 2022
Rated 4 out of 5 stars
Verified

Very easy to decide and purchase a bike…

Very easy to decide and purchase a bike on line. Delivery was a little slow. When the delivery driver delivered the bike and left it in front of the stairs in the driveway. Very unsafe. A knock on the door or an sms message would have been appreciated.

29 April 2022
Rated 5 out of 5 stars
Verified

My M300 is great

My M300 is great, rides well and has plenty of grunt. Some of my friends like it so much they wanted to sell theirs and trade up to the M300. Service was good as well.

4 September 2022
Rated 5 out of 5 stars
Verified

Purchased the M500/UB420

Purchased the M500. Have done 500 km very happy with bike only had to tighten the spokes on the rear wheel,easy just brought a spoke tool (maintenance) good customer
service.
Also just purchased the wife the new UB420 great bike no issues, performance excellent and both bikes shipped to WA with no hassles

14 May 2022
Rated 5 out of 5 stars
Verified

Stunning Bike Superb Service

Opened the boxes and discovered 2 E bikes that look like they should have cost double what I paid. 1 month on and after plenty of riding, I know these bikes are exceptional value. So, they just dont look amazing they ride and function comfortably and easily. I get so many comments like" where did you get it " and " wow that looks more expensive than my car".
Then there is the faultless after sales service. A rare commodity these days.
If I had a bike shop, Fishaw would be my prime brand. Just buy one, you wont be dissappointed, so what it is not adorned with Bosch gear, for the everyday commute or fun ride, Fishaw and Bafang are a perfect match.

2 April 2022
Rated 5 out of 5 stars
Verified

I recently bought a M300 mountain ebike…

I recently bought a M300 mountain ebike and am loving taking on the back roads around Canberra. I also want to thank Fishaw for their awesome service when the motor on the new bike had an issue. Their service was so good after several phone calls, they flew someone to Canberra to replace the motor, no charge. Well done guys!!

29 March 2022
Rated 4 out of 5 stars
Verified

The bike is great the only thing I…

The bike is great the only thing I found was that the tracking before the bike arrived didn't exist. From the time of payment till the bike arrived I didn't know where it was. I rang at one stage to make sure it was still on its way and that we hadn't been scamed. I really enjoy my new bike. Thanks

21 March 2022
FiSHAW E-Bikes logo

Reply from FiSHAW E-Bikes

Hi Sheryl

Thank you for your feedback, it is really appreciated. Our logistics partners have really let us down this year and there has been a frustrating lack of updated or sometimes, any tracking information from our couriers at times, despite having all of our e-bikes delivered by two of Australia's largest logistics companies; TOLL and TNT!

FiSHAW aims to dispatch all of our orders as quickly as possible, but unfortunately do not have any control once the e-bikes have been handed over to our couriers.

Our team have been just as frustrated as our customers, due to the lack of scanning of the consignments as they move through the delivery system and have spent considerable time chasing up delivery's for customers earlier this year. Hopefully the situation will continue to improve as the year progresses?!

Rated 5 out of 5 stars
Verified

Exemplary Service

Clinton was extremely helpful and honest about all aspects of the transaction, from demonstrating the UB420, providing a practise ride and even assembling and delivering the bike when it arrived, knowing that we were only days away from an interstate cycling trip.

8 February 2022
Rated 5 out of 5 stars
Verified

Great Power and Range

Purchased the M300 in early January. It took a couple of rides to get used to the extra weight and size in comparison to my old MTB. But now it is an incredibly fun bike to ride, with a lot of power making it easy to get up the steepest trails in my area. The range is great 50km+ on-road and 35km+ on trails both with lots of hills.

8 February 2022

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