Delivery ok, rotten fruit delivered
Delivery was on time and all items were delivered (that’s why 2 stars), however 3 products were rotten: oranges, donut freskner and limes.
Keep your delivery staff, change or train your packing staff.
I’m not going to be a returning customer.
Reply from føtex
Dear Joanna
Thank you for taking your time to review us. It means a lot to us.
I am so sorry to hear about your experience. It is a big mistake from our side, to send you rotten items.
Again - i am so sorry.
Have you been in contact with our customer service about a crediting?
You should not pay for items that you can't use.
I really want to make up for this experience. If you want you can send an email to: hjem@foetex.dk (mailto:hjem@foetex.dk) ATT: Caroline. and I will take a look at it.
I hope you will have a nice day.
Best regards,
Caroline, føtex customer service