Budbee is great. I truthfully didn't know about budbee and what it does until I had to use it for delivery randomly which was super useful. I don't remember my experience while scheduling for a del... See more
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Review summary
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Company details
Information provided by various external sources
Budbee is a technology company that has created a cutting-edge logistics service for e-commerce. We call the combination of technological innovation applied to solve for logistical challenges - logtech. Since 2016, we've revolutionized home delivery by enabling our customers to decide how and when they get their deliveries. We provide innovative, flexible delivery services to more than 25 million people in Denmark, Finland, Sweden, and the Netherlands. We're a dynamic, fast-growing business, committed to creating the best online shopping delivery service on the market.
Contact info
Replied to 74% of negative reviews
Typically replies within 1 week
highly recommend this company to everyone. Their service is excellent.
Very quick service, original parts
I love your home delivery service with…
I love your home delivery service with afforable prices and informative delivery service. Excellent!!!
Opened and damaged packages
Received 2 packages in a row that were opened, the goods inside damaged. When I tried to rate and explain my experience in the app, it kept erasing whatever I wrote before I was able to finish the sentence. I will not use Budbee service anymore.
Excellent delivery process
Super happy
Super happy, got my new computer in perfect condition delivered outside my door.
On time delivery and seamless
Very good service
Fake rankings and reviews in app
Leaving a review because they try to force you to in the app.. but the app doesn't let you give anything less than 4 stars! How scummy is that?
The send button is literally greyed out if you rank 1,2 or 3 stars making it impossible to leave anything but 4 and 5 stars. So I'm leaving mine here for everyone to see. Great job, Budbee!
Very good service.
Sloppy and dishonest. Read review.
Last time, these geniuses delivered my package in anither street. Today, my package on the 5th floor - I live on the FIRST floor which clearly shows on the address label. If you want your things delivered, I strongly suggest you either use another delivery service or have your package delivered to a kiosk or supermarket.
So how do they get these good reviews? Easy. The “rate your delivery” only works for 4 and 5 star reviews. Change to 3 stars and you cannot send. Systematic and organised fraud! This will of course be reported to Trustpilot.
good communication
there was an intial mix up and delay but communication was perfect and was resolved immediately and delivered as promised
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