Payment & VAT

Apple accepts a variety of payment methods online.
Click on a payment method below to find out more.

• Apple Pay
• Credit Card or Debit Card
• PayPal
• Apple Gift Cards
• Apple Account balance

Using more than one payment method

You can also combine payment methods to pay for your purchase. Choose from the following combinations of credit cards and gift cards:

• Credit card
• Apple Gift Card(s) - up to eight
• Apple Gift Card(s) - up to eight + one credit card
• Apple Gift Card(s) - up to eight + Apple Account balance
• Apple Gift Card(s) - up to eight + Apple Account balance + one credit card
• Apple Gift Card(s) - up to eight + Apple Pay
• Apple Gift Card(s) - up to eight + Apple Account balance + Apple Pay
• Apple Account balance + one credit card
• Apple Account balance + Apple Pay

Please note that you can use the value from all types and generations of Apple gift cards. For more details, see:
How to use Apple Gift Cards and App Store & iTunes Gift Cards
How to use Apple Store Gift Cards

During checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card.

Apple Pay

Apple Pay offers an easy, secure and private way to pay. Learn more about Apple Pay.

Cards issued by Lloyds Bank, Halifax, and Bank of Scotland may be subject to transaction limits when using Apple Pay.

Credit Card or Debit Card

Credit and debit cards are processed immediately and are Apple's preferred payment methods for fast delivery. Learn more about paying by credit or debit cards.

When Apple charges your account

When you place an order, Apple contacts the bank that issued your credit or debit card to confirm that it’s a valid account, and requests a pre-authorisation (which holds the funds for the full or partial purchase amount). While your order is being processed, the funds pre-authorised by the bank will be unavailable and may display as “pending” on your card’s online statement. Once your order is dispatched, your card is charged. If your order contains multiple items with differing ship times, you will be charged for each one as it is dispatched. If you cancel your order before your card is charged, however, pre-authorisation amounts on your credit card account can take up to 30 days before you can use that credit again. Pre-authorisation amounts on your debit card account can take up to 10 days. Contact your financial institution for more information and specific timeframes.

PayPal

When you place an order with PayPal you will be redirected to the PayPal website. There you will then need to login with your PayPal username and password.

If your order consists of multiple deliveries, your PayPal account will be charged separately for each shipment.

Apple Gift Cards

The Apple Gift Card was introduced in 2020 and is now the gift card to use for purchasing products, accessories, apps, games, music, movies, TV shows, iCloud+ and more from Apple. Apple Gift Cards can be used in the Apple Store, the Apple Store app, apple.com, the App Store, iTunes, Apple Music, Apple TV, Apple Books and other Apple properties.

You can use Apple Gift Cards to pay for products, subscriptions and services from Apple online. Or spend Apple Gift Cards at the Apple Store or by calling 0800 048 0408. You cannot pay for an Apple Gift Card with an Apple Gift Card or Apple Account balance. Apple Gift Cards can only be used in the country in which they were purchased.

You can use up to eight Apple Gift Cards at a time when you purchase online from Apple or if you’re placing an order by calling 0800 048 0408. You can use your gift card(s) with an Apple Account balance and Apple Pay or one credit card.

Any value on an App Store & iTunes Gift Card or Apple Store Gift Card in your possession is valid.

To redeem any Apple Gift Card or App Store & iTunes Gift Card into your Apple Account balance, simply enter or scan the PIN. We send electronic Apple Gift Cards to the card recipient via email. Using this email, the recipient can easily redeem the card’s value to their Apple Account balance for online purchases or use the PIN at an Apple Store, on apple.com and in the Apple Store app.

On previous-generation Apple gift cards, reveal the PIN by peeling or scratching off the covered area on the back of the card. For electronic gift cards, the PIN can be found in the email. Please keep the email or card until the order has been processed and delivered.

Apple Gift Cards and Apple Account balance are subject to applicable terms and conditions. Learn more

Ready to buy an Apple Gift Card? Buy online for yourself or someone else

How to Use Apple Gift Cards

Apple Gift Cards can be used to pay for products and accessories as well as apps, games, music, movies, TV shows, iCloud+ storage and more. Apple Gift Cards can be used on apple.com, in the Apple Store app, by phone or in person at the Apple Store. You can also redeem Apple Gift Cards into your Apple Account balance to buy products, apps, content and services online from Apple. Apple Gift Cards can only be used in the country in which they were purchased.

In an Apple Store, simply show the email to the cashier at the time of payment. If you are using your Apple Gift Card over the phone on 0800 048 0408, you’ll need to provide the PIN (located in the gift card email). Remember to keep the email until your item(s) have been delivered.

You can use up to eight Apple Gift Cards at Apple.com or when placing an order over the phone on 0800 048 0408. You can use up to 20 Apple Gift Cards for one transaction when you purchase at an Apple Store. You can use your Apple Gift Card(s) with an Apple Account balance and Apple Pay or one credit card. Apple Gift Cards cannot be used to purchase another Apple Gift Card.

Checking Your Apple Gift Card Balance

You can check your gift card balance online by entering the PIN from any Apple gift card. See the Apple Account balance section for details on how to redeem your gift card into your Apple Account balance for online shopping, apps, content and services.

How to Use Apple Store Gift Cards

The Apple Store Gift Card has been replaced with the Apple Gift Card. Of course, any value remaining on an Apple Store Gift Card in your possession is still valid. Apple Store Gift Cards can only be used to purchase products classified as finished goods — including iPhone, iPad, Mac, Watch, Apple TV, AirPods, HomePod and accessories like headphones, cases, cables, adaptors and much more. You can only purchase physical products with an Apple Store Gift Card on apple.com, in the Apple Store app and at the Apple Store.

Apple Store Gift Cards are not eligible to be redeemed into your Apple Account balance and cannot be used to purchase content or services (e.g. music, movie, apps, iCloud+).

How to Use Apple Gift Cards and App Store & iTunes Gift Cards

Both the Apple Gift Cards and App Store & iTunes Gift Cards (previous generation) can be redeemed into your Apple Account balance. Additionally, you can apply your gift card by entering the PIN during the payment step in checkout on apple.com or in the Apple Store app or when shopping via 0800 048 0408. Apple Gift Cards can’t be used with PayPal or split credit card payments.

Lost or Stolen Cards

To report a lost or stolen Apple Gift Card (or any previous-generation Apple gift card), please contact Apple at any Apple Store location or by telephone on 0800 048 0408. Replacement cards will be issued after Apple has verified that the lost or stolen card has not been redeemed and you’ve presented your original purchase receipt. Apple is not responsible for lost or stolen gift cards.

Apple Account Balance

Redeem Apple Gift Cards or add money directly into your Apple Account balance anytime. Then use the balance to pay for Apple products, accessories, apps, games, music, movies, TV shows, iCloud+ and more. You can check and add to your Apple Account balance online.

To use your Apple Account balance to buy products on apple.com or in the Apple Store app, make sure you are signed in with your Apple ID. Then simply choose an amount to apply to your purchase during the payment step in checkout. You can use the funds from your Apple Account balance in combination with Apple Pay or one credit card and up to eight Apple Gift Cards. See Payment for details on using more than one payment method.

You can redeem Apple Gift Cards and App Store & iTunes Gift Cards into your Apple Account balance on iTunes, Apple Music, Apple TV or the App Store. Visit any of these Apple apps or sites and tap your Apple ID account avatar or choose Account from the main menu. Select “Redeem Gift Card or Code” or “Redeem”, then scan or enter the gift card PIN. The funds will appear in your Apple Account balance to use for shopping, listening, watching, playing, working and more.

Please note that your Apple ID Balance is now your Apple Account balance.

Whether you’re buying for yourself, buying a gift or buying for your studies, financing on the Apple Online Store is the most affordable way to spread the cost of Apple hardware, software, accessories and services.

Important: If you choose Financing, the delivery date shown in the bag and checkout may not apply. Your delivery date may be later due to the time required to process your financing application. When your application is approved, you will receive an email with the updated delivery date.

Learn more about Financing on instalments with Barclays.

Where do I enter my VAT registration number?

If you are buying for a business, you may enter your VAT registration number during checkout when you choose your payment method and verify your order. Ensure the VAT registration number entered is correct as this will be printed on your invoice.

What VAT rate will I be charged?

Your apple.com purchases will be taxed using the applicable VAT tax rate for your country. No intra-community purchases can be made on apple.com.

Orders placed in the UK will be subject to a VAT rate of 20 per cent.

VAT refunds on exports

Apple are not permitted to refund any VAT charged on UK purchases due to local legislation restrictions. Apple.com (UK) is not a part of the Retail Export Scheme, as this scheme does not apply to Internet Sales.

My invoice has not been shipped with my order?

Within 2-3 working days of your order being shipped, you should receive an official Apple invoice by e-mail.

If you do not receive this invoice, or if you require an additional copy for your records, you will be able to print your invoice on our Self Service website.

If you need assistance with viewing or printing your invoice, please contact an Apple Specialist on 0800 048 0408.

Why have I received multiple invoices?

If items in your order will be shipping at different times, each shipment (and the item/s included) will be invoiced separately.

How long does it take to process my refund?

Depending on your payment method, it can take up to 7 working days for the refund to appear in your account once it has been processed by Apple.

Credit cards are not charged until the order has shipped. For any order cancellations prior to shipping, the amount of authorisation held on you card will be removed within 3 days by your credit card company.

Debit cards are charged when the order is placed. For any order cancellations prior to shipping, you will automatically be refunded to your account within 5-7 business days. If your order has already shipped and you wish to return it to obtain a refund, please click here for further information.