Our free helpline & webchat services provide 24/7, confidential family violence support from highly trained staff.
Are you in immediate danger?
Call 111 and ask for the police. If unsafe to speak, push 55 on a mobile (or any number on a landline).
Shine Helpline
Call now to receive advice and support from our compassionate team.
Chat to us Online
If you’d prefer to chat online, you can access confidential support via our live webchat.
Shine Helpline
Our confidential helpline is free and accessible 24/7 via phone or live webchat.
Learn moreAdvocacy
Our advocates can support you and help to meet your safety and well-being needs and advocate on your behalf.
Learn moreKIDshine
A structured, brief intervention service for children traumatised from experiencing or witnessing serious family violence, to increase their safety and wellbeing.
Learn moreSafety Programmes
Supporting the safety of protected people and their children and providing them with strategies for dealing with their experiences of family violence.
Learn moreSafe Housing
Emergency accommodation options for women who want to leave an abusive partner but don’t have a safe place to go.
Learn moreWhānau Resilience
A programme that builds relationships after family violence trauma for fathers/mothers and their children.
Learn moreNon-violence Programmes
Supporting people to change their behaviour and develop the insight and skills they need to maintain respectful, non-violent relationships.
Learn moreAbout us
Founded in 1990, Shine is a leading specialist family violence service provider in New Zealand.
Shine is an acronym that stands for Safer Homes in New Zealand Everyday. This name – and our aims in addressing family violence – are hopeful, positive and optimistic.
We directly help thousands of adults and children who experience abuse every year to become safer through our frontline services; and we indirectly help thousands more through our professional training programmes and our health sector partnerships.
Shine Training
We provide a range of training and education programmes that aim to create an effective response to family violence in New Zealand.
DVFREE is designed to help workplaces provide a sustainable, best-practice response to family violence that exceeds legal obligations.
Shine RESPOND is a family violence response training programme designed specifically for community professionals, family violence practitioners, social agencies, and organisations that serve communities.