First time using Axminster and will certainly use them again Excellent service. Out of stock item and join email list to be informed and to there word they informed me and and order the same da... See more
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Company details
- #15 of 93 best companies in Tool shop
- #5 of 18 best companies in Woodworking Supply Shop
About Axminster Tools
Written by the company
Axminster Tools
Written by the company
- FREE DELIVERY
- Standard delivery service on orders over £30 to UK mainland*.
- EASY RETURNS
- In the unlikely event you're not 100% happy.
- REWARDS
- Earn Points & Save Pounds with our loyalty scheme.
- WOODWORKING WISDOM
- Get Ideas & Advice from our How-To's, Product Guides, Videos and Community Forum plus online Courses.
- 10,000+ PRODUCTS
- Probably the biggest range of quality tools and machinery available in the UK.
- CLICK & COLLECT
- Check in-store stock online and reserve for collection in your local store.
Axminster 3 Year Guarantee
Buy with confidence from Axminster
Workshop, Professional, Engineer and Model Engineer Series machinery.
So sure are we of the quality, we cover all parts and labour free of charge for three years. No registration necessary - just keep your proof of purchase.
Contact info
Unit 10 Weycroft Avenue, EX13 5PH, Axminster, United Kingdom
- 03332 406406
- cs@axminstertools.com
- axminstertools.com
Replied to 99% of negative reviews
Typically replies within 1 week
Excellent All Round
Excellent company, supplying top quality products and providing very good support if needed
Fast service
great delivery quicker than expected…
great delivery quicker than expected thank you
Delivery
Delivery. 4 days running I received a message from your courier company that my parcel would be delivered 08:00-18:00 and it wasn't! Your CS were very nice but entirely unhelpful as they couldn't contact or get any response from the courier.
Brilliant customer service
My order was delivered promptly and…
My order was delivered promptly and complete and every thing was undamaged .Thank you.
Good quality products at a good price…
Good quality products at a good price and prompt delivery. 👍
As before with my last purchase
As before with my last purchase, The product ,service and delivery were trouble free, Regards: Richard G.
The service is as top notch
First time using Axminster and will certainly use them again Excellent service.
Out of stock item and join email list to be informed and to there word they informed me and and order the same day as being informed
Ordered online with a voucher with ease and no fuss.
Ordered on the Monday evening at 6pm and on my doorstep by 8am on the Wednesday.
Keep in the loop by Axminster and courier DX through out.
Not used the sander yet but will review it once used.
High standards
Ordered purchase details clear and detailed.Package arrived safe and secure. Shipment tracked.
Well done.
By maintaining a strong proffesional standard. You are a leading supplier.
May use AI-assist with repliesRead more
20% off voucher arrives 30 minutes after delivery !!!!!
Ordered bandsaw for £430 with next day delivery, not delivered on time and 30 minutes after delivery I am offered a 20% off price voucher. I am retired so this was a slap in the face !!!
Considering my options for any further purchases in the future.
Reply from Axminster Tools
I've used Axminster tools for 10plus…
I've used Axminster tools for 10plus years, always great customer service. Let down this time by Royal Mail as delivery not quite as prompt as promised. Tracking wasn't available until post original delivery date.
Still upset Axminster closed Basingstoke Store
Fantastic service
Fantastic service, fast delivery great set of sash clamps, unbelievable price. Very happy, thanks.
Delivery took a very long time to be…
Delivery took a very long time to be delivered and one of the items (handsaw) was missing.
Reply from Axminster Tools
I always buy Axminster router cutters…
I always buy Axminster router cutters for their quality. The price is also very competitive.
The site is easy to navigate and delivery is excellent.
Feel a bit let down. Even though I love the scroll saw.
Always been a big fan of Axminster. But feel a bit let down after purchasing their new workshop scroll saw with my student discount. Only for it to be reduced by £90 a saving of £65 over my student reduction. That's left a sour taste, after contacting them, would have liked a positive outcome. Although wouldn't stop me from buying there products can't fault them. Apart from this
Reply from Axminster Tools
Easy to order online
Easy to order online. Stuff came within a couple of days exactly when they said it would. Excellent service.
I bought the Axminster Garage…
I bought the Axminster Garage Workbench. Clearly not expensive enough for the company to consider me as worthy. The money was taken straight away from my account on purchase, and then I was entered into what I would call a catastrophic chain of events whereby clearly substandard products/delivery chain chaos and confused messaging from the company ensued. I never received my purchase, blamed on delivery driver mishaps. Not convinced. I now wait my refund as I have lost all confidence in this company.
Reply from Axminster Tools
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