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DigitalOcean Services Status

All Systems Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 2, 2024

No incidents reported today.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024
Event processing in TOR1
Resolved - Our Engineering team has confirmed that this incident has been fully resolved.

Thank you for your patience. If you continue to experience any problems, please open a ticket with our support team for further review.
May 30, 22:07 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with event processing on the two nodes in TOR1. At this time, users should no longer face issues with powering on, powering off, and power cycling Droplets.

We are monitoring the situation closely and will post an update as soon as we confirm the issue is fully resolved.
May 30, 20:51 UTC
Identified - After further investigation, our Engineering team has determined the scope of this issue to be limited to two physical nodes in our TOR1 datacenter. Power event errors seen in NYC3 are not related to this incident and are a result of a single hypervisor issue, which is being remediated separately.

The root cause for event issues in TOR1 has been identified and a fix is underway. We will update the title of this incident shortly to accurately reflect the scope and will post an update as soon as the fix has rolled out or there is additional information to share.
May 30, 20:16 UTC
Investigating - Our Engineering team is investigating an uptick in reports of issues with Power on, Power off, and Power cycle events in our TOR1 and NYC3 regions. During this period, customers might experience errors and/or delays in powering on, powering off, or rebooting Droplets.

We will post an update as soon as additional information is available.
May 30, 19:42 UTC
May 29, 2024
NYC3 Network Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 10:00 UTC
Scheduled - Start: 2024-05-29 10:00 UTC
End: 2024-05-29 14:00 UTC

During the above window, we will be performing maintenance on core switches in our NYC3 datacenter as part of network upgrades.

Expected Impact:

Inbound and outbound traffic for Droplet-based services in NYC3 may experience a few brief interruptions as traffic is isolated from core switches being upgraded. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. Our team will make every effort to seamlessly drain traffic in order to limit customer impact.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
May 22, 17:13 UTC
Kubernetes and App Platform Pages in the Cloud Control Panel for New Users
Resolved - Our Engineering team has confirmed that the issue with accessing Kubernetes and App Platform for new users has been completely resolved. New users should now be able to access all aspects in the Cloud Control Panel.

If you continue to experience problems, please open a ticket with our support team.

Thank you for your patience and we apologize for any inconvenience.
May 29, 11:47 UTC
Monitoring - Our Engineering team has identified the root cause and deployed a fix for the issue impacting access to Kubernetes and App platform pages for new users. New users should now be able to access Kubernetes and App platform in our Cloud Control Panel successfully.

We will continue to monitor this at our end and will share an update once the problem is resolved completely.
May 29, 10:47 UTC
Investigating - Our Engineering team is investigating an issue where newly signed up users are unable to access Kubernetes and App platform pages in our Cloud Control Panel. Beginning at 07:00 UTC on May 29th, new users may see "Oops, you do not have access to view this resource or page" in our Cloud Control Panel.

We apologize for the inconvenience and will share an update once we have more information.
May 29, 07:19 UTC
May 28, 2024

No incidents reported.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024
Rescheduled: NYC2 Network Maintenance 2024-05-23
Completed - The scheduled maintenance has been completed.
May 24, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 22:00 UTC
Scheduled - Start: 2024-05-23 22:00 UTC
End: 2024-05-24 02:00 UTC

During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the NYC2 region. This is a rescheduled maintenance event previously scheduled for 2024-05-14.

Expected impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience increased latency or a brief disruption in network traffic. We will endeavor to keep any such impact to a minimum.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
May 16, 13:31 UTC
EU region Network Maintenance 2024-05-24
Completed - The scheduled maintenance has been completed.
May 24, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 00:00 UTC
Scheduled - Start: 2024-05-24 00:00 UTC
End: 2024-05-24 02:00 UTC

During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the EU region.

Expected Impact:

Our team will be closely monitoring and we do not expect any disruption to customer workloads

If an unexpected issue arises, affected Droplets and Droplet-based services in AMS, LON, and FRA regions could experience increased latency or a disruption in public network traffic for a short period of time. If an unexpected issue does occur, our team is prepared to rollback to a safe state to quickly restore public networking. We expect that traffic would be impacted for a period of 5-10 minutes at most in that case.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
May 16, 13:53 UTC
Uptime Check Creates on the Cloud Panel
Resolved - Our engineering team has resolved the issue issue with creating new Uptime checks in the Monitoring section of the Cloud Control Panel.

Thank you for your patience. If you continue to experience any problems, please open a support ticket from within your account.
May 24, 00:41 UTC
Monitoring - Our Engineering team has implemented a fix regarding the issue with creating new Uptime checks in the Monitoring section of the Cloud Control Panel. We are monitoring the situation to ensure there is no recurrence.

We will post another update once we confirm the issue is fully resolved.
May 24, 00:07 UTC
Investigating - Our Engineering team is investigating an issue with creating new Uptime checks in the Monitoring section of the Cloud Control Panel. From 15:00 UTC on the 21st, customers may experience errors while creating new Uptime checks on the Monitoring page.

We apologize for the inconvenience and will share an update once we have more information.
May 23, 23:26 UTC
May 23, 2024
May 22, 2024

No incidents reported.

May 21, 2024
Deployment of Serverless Functions on App platform
Resolved - As of 09:05 UTC, our Engineering team has confirmed the full resolution of this issue. All users should be able to deploy Serverless Functions from the App UI without any issues.

If you continue to experience problems, please open a ticket with our support team. Thank you for being so patient and we apologize for any inconvenience.
May 21, 09:47 UTC
Update - We are still monitoring the issue impacting Serverless Functions. From the App UI, Serverless Functions should be deployable by all users.

Apologies for the inconvenience caused. We will post an update as soon as the issue is fully resolved.
May 21, 09:18 UTC
Monitoring - Our Engineering team has deployed a fix to resolve an issue with Serverless Functions. All users should be able to deploy Serverless Functions from the App UI.

We are monitoring the situation closely and will share an update once the issue is resolved completely.
May 21, 09:12 UTC
Investigating - As of 06:38 UTC, our Engineering team is investigating an issue with Serverless Functions.

Users may see errors when attempting to deploy Serverless Functions from the App UI.

We apologize for the inconvenience and will share an update once we have more information.
May 21, 08:26 UTC
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

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