Unipipe (IRL) Ltd. (NIBE partner Ireland) Reviews 271

I recently moved into a house with a Nibe air to heat pump system. I've never had any experience with these and the system hadn't been serviced for a while. Jack was the engineer who called out and I... See more

Jason's explanation of how the system works was brilliant. Im an electrician and Ive wired up heat pumps over the years, but nobody ever explained it to me as well as he did, and he also kept it sim... See more

The technician came when said he would, did the job he was contracted to do, was the first person to give me practical instructions how to use the device; and ran in an Ethernet cable to the device at... See more

There was a heat pump error on display. I spoke to Nick who was extremely helpful helping me troubleshoot the issues. He helped me implement an interim hot water solution until a call out was arrange... See more

Plesant service engineer.rang before arrival.completed service and then discussed with me his findings overall very happy with my experience with this company from initial contact to completion of ser... See more

Unipipe have always looked after us. Their response is always timely and they will try to talk you through fixing the issue remotely first to get the heat or hot water working and then they are out w... See more

Jack. THE YOUNG EXTREMELY PLEASANT YOUNG PERSON WITH SUCH A VERY HAPPY HELPFUL DISPOSITION WORKING TO PERFECT EFFICIENCY MY GRATEFUL THEANKS MONICA BROSNAN PENTHOUSE 27

John, our service person was brilliant! He was communicative, respectful and did his job effectively. He was in and out in 45 mins and cleared up everything after him. Would 110% recommend him.

Matt serviced my machine and was absolutely excellent. He explained everything clearly and took the time to make sure I understood what was being done. Really friendly, professional, and pleasant to d... See more

When Jack arrived at the door I thought he was young to be Qualified but he proved me wrong .When I moved in 5 years ago no one explained how the system worked and it gave me a lot of headaches but Ja... See more

We found the company were friendly, respectful, professional but most of all dignified us. We are new to the trade but they took time to explain things and gave us confidence they would support us. Ve... See more

This is the first time we got system serviced. Engineer was friendly, helpful and his attention to detail was excellent. His knowledge of the system was amazing. He was also the engineer on site when... See more

It is an extremely professional and streamlined service. All members of staff were friendly and knowledgeable. Onsite, Jason was more than happy to answer any questions we had as he carried out the se... See more

Jack, your engineer arrived on time. He serviced the boiler in a professional manner and all is working well. Jack is very pleasant and courteous and works quietly and unobtrusively.

Matt,the service engineer, arrived at the house when he said he would and was very polite, a neat worker, patient with any questions I had. Highly recommend this company.

I called Unipipe looking for help with my NIBE heat pump, which was malfunctioning resulting in the indoor temperature rising to 24 degree and my electricity usage rocketing. Liam at Unipipe answere... See more

Needed a service completed quickly due to an issue with hot water. Unipipe were able to get an engineer out promptly. The engineer was great at explaining the problem and fixed the issue.

It was a great experience. Jack is brilliant at what he does and would definitely recommend him to everybody. Super

I was not disappointed l was very satisfied. There is something wrong with the site. The speed, efficiency and willingness to offer assistance over the telephone which enabled me to fix the proble... See more

The level of service is fantastic. It lies at the highest level. All of the team are very well informed, punctual and extremely helpful. I cannot recommend this company highly enough.

The service engineer called and gave me a time he would arrive which was very helpful. The work carried out was very thorough. The whole experience was excellent from booking to completion

Engineer arrived to service the heat pump and immediately started complaining about his salary and how everyone he was servicing today was doing so well in life and that he was "just a heat pump eng... See more

The service guys were very helpful on the phone to get a problem fixed with the heat pump. They sent me out extra circuit cards to help find the issue & took the cards back that I did not need & give... See more

Regular service check. Jack is a thoroughly nice young man, cheerful, helpful and happy to explain the details of his work

great service. Smart knowledgable engineer who helped me understand so much more about my own heating system.

Very knowledgeable team about their product, always willing to talk through technical issue's. Unfortunately the electricity supply let the product down. ESB

Jack was very attentive and explained everything to me how to operate heat system.

Along with excellent professional service, Jason was very generous with his time ensuring that we fully understood how to optimally operate our Heat Pump to meet our home and needs.

Jack serviced my heat pump and was very competent and calm. He was professional and friendly and would be an asset to any company.

Good response. Solution to my problem. Service resolved some issues. Good advice.

Very professional service. A service was carried out within 2 days of requesting an appointment. Follow up queries were dealt with promptly and efficiently by phone. Highly recommended.

Great customer relations and very professional. Spent time to explain the operation of the heat pump and spent time to ensure it was configured for optimum performance. Highly recommend.

In these days when a lot of companies treat you as number it is very refreshing to find a service provider that provides personal and expert advice and go a step beyond to achieve this.

Shane was excellent. Very patient and explained how the system worked.

Prompt response to my initial enquiry and then had the items in stock for collection the next day.

The engineer took the time to talk through the system, showed us the issues and gave us practical examples to help manage the system.

Top job, engineer worked away him self And made new changes to the small water pump that was on all time. Now the heat pump only comes on when it’s needed He knows his job 👌🏻

Very east to get booking. Matt was the technician. He was very thorough and informative. Excellent service.

Clear explanation of how the system works and excellent advice and guidance on how to adjust the temperature. Shane was very thorough.

Efficient service carried out by knowledgeable professionals - very helpful with regard to trouble shooting - who are also really nice guys to deal with

The staff are very helpful and professional. They explain exactly how all works

Lovely guy came out to service the unit, very efficient to book etc

Yes we were very pleased. Service man extremely nice and helpful. Everything working well.

The annual service was carried out efficiently by a very pleasant engineer.

Very good guy, really cared about doing a good job

Good service and very professional!!! King regards!!

The service technician Jack telephoned me in advance and was on time. He was friendly and efficient and answered my queries fully and in a comprehensive way. He carried out his work in without fuss an... See more

Really super team member - efficient and explained what he found and what had to be done. He was very impressive.

I had a problem with my heat pump and called their technical support where I was put onto Matt. He couldn't do enough to help me, talked me through every step, rang me afterword hours to see if all wa... See more