BillGenie.ie Reviews 162

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its efficiency and the team's friendly and professional approach. People appreciate the ease with which the company handles the process of finding better deals, saving them time and effort. Consumers also value the proactive communication and the hassle-free experience, with many noting significant savings on their bills. The value for money is another key aspect that customers appreciate, as the company helps them secure the best possible deals. Reviewers are impressed with the responsiveness and helpfulness of the team, particularly highlighting their patience and ability to explain complex information in a clear and simple manner. The seamless transition to new providers and the overall ease of the process contribute to a high level of customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

Bill Genie makes our experience of changing utilities provider seemless, quick and hassle free. No messing around, a couple of texts/emails and that's it for another year. Always happy and available t... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend the Billgenie, James & Ishka. The service is amazing. Simple, extremely user friendly service, professional & efficient. Within 24 hrs, I got a better electricity deal and the... See more

Company replied

Rated 5 out of 5 stars

Not having time is no longer an excuse . The Guys at BillGenie do all the leg work while you enjoy the savings. They ask a few questions about your usage etc. , set to it and come back with a recom... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from James and the team in Billgenie. From start to finish they are on the ball and make everything as easy as possible. Used their services for the last 2 years with no issue. I hav... See more

Company replied

Rated 5 out of 5 stars

With the ever increasing energy costs, we looked at reviewing our energy bills and sought the advice and expertise of BillGenie.ie. Delighted once again with the service received. E-mails were respo... See more

Company replied

Rated 5 out of 5 stars

James and Ishka provide an excellent service. Sent me a reminder about renewal. They do all the work and I reap the reward of cheaper electricity😀. All completed very promptly. I highly recommend... See more

Company replied

Rated 5 out of 5 stars

Prompt response to emails. Responded in time frame they said they would. Hasslefree switch to cheaper electricity supplier. Happy to recommend

Company replied

Rated 5 out of 5 stars

BillGenie are aptly named, Ishka and James are delightful to communicate with. All I had to do was send them a recent bill and they worked their magic AGAIN and got me a better deal than last year. I... See more

Company replied

Rated 5 out of 5 stars

BillGenie made the process of deciding whether to switch electricity suppliers, and then facilitating the switch, as easy as can be. I wanted to add a name to the account as well, which I thought wou... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish with James and Ishka. Very helpful with any questions. We are making savings each year on our home energy bills.

Company replied

Rated 5 out of 5 stars

I'm not too good speaking on the phone or sending emails, I heard about BillGenie.ie from you son in law. It is so easy and stress free. Anyone one that as emailed me have being so nice and understand... See more

Company replied

Rated 5 out of 5 stars

James found the best domestic electricity deal for us. He and his company are professional, courteous and helpful, taking the time to answer all our questions and handling the changeover of supplier... See more

Company replied

Rated 5 out of 5 stars

James was very professional and to the point. Well experienced in his field. Knows his product very well. Friendly, knowledgeable and efficient. Moreover, saved me a lot of money each month by educati... See more

Company replied

Rated 5 out of 5 stars

The BillGenie team were an absolute pleasure to deal with. Always looking to get the best pricing based on my needs which year on year have changed and we have seen massive savings based on BillGenies... See more

Company replied

Rated 5 out of 5 stars

BillGenie research the energy market to get the best deal for your needs. No waiting around, quick service. On initial contact they revert back almost immediately showing professionalism and efficie... See more

Company replied

Rated 5 out of 5 stars

BillGenie was a godsend in this increasingly busy world! They did the research for me, promptly and pain-free! Changing my Supplier was also simplified. They also highlighted that I wasn't registered... See more

Company replied

Rated 5 out of 5 stars

I couldn't recommend BillGenie highly enough. Every email was answered without any delay, any phone queries were answered in a polite and friendly manner. James, was very professional and friendly, ga... See more

Company replied

Rated 5 out of 5 stars

James was wonderful, resourceful and professional , twice he has shown his true worth and has saved me quite a lot of money on my electricity . Exceptional throughout and saved the hassle of looking... See more

Company replied

Rated 5 out of 5 stars

This was my first time working with BillGenie. As an IT person I typically do a detailed analysis of each energy providers unit costings every year to determine which provider to move to. BillGenie di... See more

Company replied

Rated 5 out of 5 stars

This is a fantastic service. Ishka and James were so helpful and save me money every year with zero effort from my side. Thank you

Company replied

Rated 5 out of 5 stars

Brilliant service. Prior to learning of this service, with the best of promises to myself to do so, I never took the time to research the cheapest options available in the market and now realise th... See more

Company replied

Rated 5 out of 5 stars

Billgenie is extremely helpful and efficient in replying to enquiries. I switched my energy supplier on his advice and have saved quite a lot of money. I would definitely recommend BillGenie.

Company replied

Rated 5 out of 5 stars

Straightforward and no nonsense. Hassle free communication, no being placed on hold for hours on end - all I needed to do was to send in my bill, it really was that easy to save over €300 a year. Woul... See more

Company replied

Rated 5 out of 5 stars

Just a great service. Amazingly efficient. Friendly… had me sorted within 24 hours more or less. Saved me money. And. More importantly gave me confidence in what they did. Can recommend highly e... See more

Company replied

Rated 5 out of 5 stars

Dealing with James since Spring 2024. Always so readily available to chat through the matter in question. Billgenie have been excellent for both my business premises and my home. James offers a hassle... See more

Company replied

Rated 5 out of 5 stars

Whether it is for Electicity, Gas, Broadband, sourcing an alternative supplier or researching the market was very difficult and time consuming. Also I could not understand the various packages an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I cannot recommend highly enough. I was stressed with high electricity bills and baffled with the whole process of changing. James and Ishka sorted the whole thing quickly and seaml... See more

Company replied

Rated 5 out of 5 stars

This is a very impressive company!!! All I had to do was submit my electric bill and James was back within minutes with a comparison report and a recommendation. James did all the work in changing to... See more

Company replied

Rated 5 out of 5 stars

They made contact within a week of the renewal date and the transition to the new supplier was seamless. If it was left to myself I would be inclined to procrastinate. This way job done and just under... See more

Company replied

Rated 5 out of 5 stars

James, got me a great discount on our electricity and will come back to me next year when its expires, with life busy for everyone, the reminder to review is fantastic, very speedy turnaround. Thanks... See more

Company replied

Rated 5 out of 5 stars

I have used James the last few years and I would highly recommend James and Ishka they sorted the plan most suitable for us and it was transferred so quickly and efficiently

Company replied

Rated 5 out of 5 stars

Extremely helpful and pleasure to deal with. I have used Bill Genie last two years now and will be using them again next year. They make it really simple to understand the process and details on the s... See more

Company replied

Rated 5 out of 5 stars

Ive been using Billgenie for a few years. Always great to deal with. Very friendly and professional and they get me the best deal every year without any hassle.

Company replied

Rated 5 out of 5 stars

Thank you james for being so helpful,and you had such patience with me. Its a pleasure always to contact u if i have a question. Kind regards.Kay o Connor.

Company replied

Rated 5 out of 5 stars

I have no idea what EVERYONE isn't using James, and his team, to save them money! This is my fifth year using their excellent, seamless service to switch providers. They take all the work out of it, a... See more

Company replied

Rated 5 out of 5 stars

James and Ishka were fantastic to deal with so friendly, helpful and kind. They educated us so much and helped us find the best value. Such a fantastic service I would highly recommend them . Thanks... See more

Company replied

Rated 5 out of 5 stars

James provides a fantastic service - Bill Genie takes all the stress out of switching. Can’t recommend enough!

Company replied

Rated 5 out of 5 stars

I would absolutely recommend this company. It was my first time using them but it will not be my last. I spoke with Ishka. She was friendly and efficient . It only took one phone call and a few... See more

Company replied

Rated 5 out of 5 stars

An excellent Service. James sorted me out after I contacted last year and it didnt make sense, so I came back this year and he found me savings and had me swapped in only a few hours. So simple to do... See more

Company replied

Rated 5 out of 5 stars

Billgenie is an amazing service. James and his team are so friendly and helpful. It takes out all the hassle of researching and changing providers. I use them for years now and highly recommend them

Company replied

Rated 5 out of 5 stars

James and Ishka really take the work out of finding the cheapest electricity for their customers. I've been using their services for 3 years now and I can't recommend them enough. So easy to deal with... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided by James and his team. Took all the hassle out of finding the best electricity rate for us. Would highly recommend.

Company replied

Rated 5 out of 5 stars

I found James very efficient, Very attentive, very friendly and polite The follow up was beyond my expectations Thank you Riana

Company replied

Rated 5 out of 5 stars

Incredibly efficient service. Very fast and professional, great attention to details. Will definitely use their services again.

Company replied

Rated 5 out of 5 stars

Direct with their approach and information you need to know and give you the best possible options available.

Company replied

Rated 5 out of 5 stars

What a great service. So responsive and makes everything easy. No hesitation in revommending.

Company replied

Rated 5 out of 5 stars

The switch over was straightforward and simple. The lads at BillGenie are very kind and patient, and got back to me very quickly!

Company replied

Rated 5 out of 5 stars

James was a pleasure to deal with. All I had to do was send him an old bill and he did the rest. Highly recommend.

Company replied

Rated 5 out of 5 stars

Outstanding experience. From submitting my old supplier's electricity bill, it flowed very smoothly; got a great deal. Highly recommend. Your bank balance will thank you for it! Many thanks again... See more

Company replied

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Company details

  1. Energy Supplier
  2. Business Broker
  3. Consultant
  4. Electric Utility Company
  5. Green Energy Supplier
  6. Solar Energy Company

Written by the company

A FREE Utility Consultation Service for homes and businesses. Our clients save money, time and hassle, year after year. Visit our website and upload your utility bill to avail of your FREE review


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

very easy to use

23 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi David,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service very easy to use.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Incredibly efficient service

Incredibly efficient service. Very fast and professional, great attention to details. Will definitely use their services again.

20 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Pavel,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service incredibly efficient, fast, professional and that you noticed our attention to detail!!!

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Hassle free

Bill Genie makes our experience of changing utilities provider seemless, quick and hassle free. No messing around, a couple of texts/emails and that's it for another year. Always happy and available to answer any questions. We would highly recommend Bill Genie to anyone

20 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Declan,

Thank you so much for the lovely 5* Review.

Delighted to work with you again this year. Yes, no messing around, a couple of texts/emails is all it takes and we are always happy to answer any questions/queries that people have.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

As easy as flicking a light switch

Not having time is no longer an excuse . The Guys at BillGenie do all the leg work while you enjoy the savings. They ask a few questions about your usage etc. , set to it and come back with a recommendation. You don't even have to do the transfer , they take care of that also. And for those who are a little forgetful they will contact you the following year in advance of your next renewal.
I'm not sure about you but I think that's top class service .

20 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mike,

Thank you so much for the lovely 5* Review.

We don't write our own reviews but if we did, I don't think we could have written it any better.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Fantastic service

Fantastic service from James and the team in Billgenie. From start to finish they are on the ball and make everything as easy as possible. Used their services for the last 2 years with no issue. I have no hesitation in recommending.

20 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Frequent Flyer,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found us to be on the ball and that the process was made as easy as possible- just the way that it should be!!!

Thanks for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Prompt & professional, hassel free service

I would highly recommend the Billgenie, James & Ishka. The service is amazing. Simple, extremely user friendly service, professional & efficient. Within 24 hrs, I got a better electricity deal and the new supplier was set up for me. No hassel, stress-free service.

19 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Oocorr,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service prompt, professional, simple, user-friendly, efficient and hassle- free, just the way that we would like it to be.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

This is a fantastic service

This is a fantastic service. Ishka and James were so helpful and save me money every year with zero effort from my side. Thank you

20 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Nina,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service helpful and fantastic and most importantly that you are saving money every year with zero effort!!!

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Prompt response to emails

Prompt response to emails.
Responded in time frame they said they would. Hasslefree switch to cheaper electricity supplier. Happy to recommend

17 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Belinda,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service prompt and hassle-free.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service I always make savings…

Excellent service I always make savings James brilliant to deal with

18 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi James,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service excellent and that you are making savings.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent service.

11 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi David,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service excellent.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

James was a pleasure to deal with

James was a pleasure to deal with. All I had to do was send him an old bill and he did the rest. Highly recommend.

12 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Damien,

Thank you so much for the lovely 5* Review.

Yup, a recent bill is all that we need and we will do the rest!!!!! Thanks for recommending us.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Great service!!

Ive been using Billgenie for a few years. Always great to deal with. Very friendly and professional and they get me the best deal every year without any hassle.

12 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi John H,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service friendly, professional and most importantly that you are getting great deals every year.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Worth reviewing energy costs

With the ever increasing energy costs, we looked at reviewing our energy bills and sought the advice and expertise of BillGenie.ie. Delighted once again with the service received. E-mails were responded to in a timely and friendly manner by Ishka and James. Would highly recommend that you contact them.

11 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Moira,

Thank you so much for the lovely 5* Review.

Delighted to hear that you are happy with our service again this year and that we responded in a timely and friendly manner.

Thanks for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent Service

James and Ishka provide an excellent service.
Sent me a reminder about renewal.
They do all the work and I reap the reward of cheaper electricity😀. All completed very promptly.
I highly recommend BillGenie.ie

9 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Mary,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service excellent and prompt. Yes, people appreciate the little reminder and review every year helping them to avoid the higher out of contract rates with the suppliers.

Thank you for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Brilliant service from start to finish…

Brilliant service from start to finish with James and Ishka. Very helpful with any questions. We are making savings each year on our home energy bills.

9 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Gillian,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service brilliant and helpful.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

What a great service

What a great service. So responsive and makes everything easy. No hesitation in revommending.

7 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi John,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service great, responsive and easy.

Thank you for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent Service

Very efficient.
Very helpful.
100% satisfied with Billgenie.

7 September 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi CJ,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service efficient, helpful and that you are 100% satisfied.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Excellent Service

The switch over was straightforward and simple. The lads at BillGenie are very kind and patient, and got back to me very quickly!

27 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Kaya,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service quick, straight forward, simple, kind and patient!!!!!

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Billgenie is extremely helpful and…

Billgenie is extremely helpful and efficient in replying to enquiries. I switched my energy supplier on his advice and have saved quite a lot of money. I would definitely recommend BillGenie.

30 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi Ursula,

Thank you so much for the lovely 5* Review.

Delighted to hear that you found our service extremely helpful and efficient and that you are happy with the savings made.

We look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

Rated 5 out of 5 stars

Brilliant

James provides a fantastic service - Bill Genie takes all the stress out of switching. Can’t recommend enough!

31 August 2025
Unprompted review
BillGenie.ie logo

Reply from BillGenie.ie

Hi DM,

Thank you so much for the lovely 5* Review.

Delighted to hear that you find our service fantastic. Yes, Pay Less- Zero Stress is our slogan so happy to hear that we lived up to it!!!!

Thanks for recommending us and we look forward to working with you again down the line.

Thank you
Kind regards

James
BillGenie.ie

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