JustCover Travel Insurance Reviews 3,279

I was dreading the whole process of getting travel insurance mainly because my husband and I are over 70 and I imagined difficulties and complications arising from that. I had a pleasant surprise! Jo... See more

The lady I was dealing was very pleasant and explained everything about the travel insurance I wanted in plain language. I took puy a multi trip policy and I found it to be reasonably priced for the... See more

Great service, also so easy to modify, a bonus not having to include the USA, when just gong to one country. Some companies do include ir when just travell to one contry. Please send me documents fo... See more

Very straightforward to organise. Simple instructions easy to follow. I made a typing error on email address and called your helpline to amend. She was so lovely to deal with and swiftly corrected it... See more

As a senior, who's paid quite a high premium for travel insurance. I feel that the limit placed on us regarding our stay is very unfair. Especially as our flights are long haul and we pay such high pr... See more

The quotation process is fine, with helpful emails being sent out swiftly. The payment process was slowed down by the way that the address finder changed my address as registered with the bank; probab... See more

The personnel to whom I spoke were polite and helpful. The questions I needed to answer on behalf of my husband were clearly put and repeated as necessary. This was my second time to use this company... See more

Helpful staff. Getting the quotation and taking out policy was straightforward. My questions were answered. Price was good. Ultimately travel insurance can only be tested when there is a claim but goo... See more

Excellent rep on the telephone. Brian was very friendly and helpful. Explained cover etc very well. He was much better than reps from other companies I was in touch with. Full marks Brian!

I rang twice as my policy was updated. On both occasions the agents I spoke with very helpful. Today I spoke with Nicola to book the cover and she was most helpful and explained everything in detail... See more

Due to entering incorrect dob at log in .I was unable to complete insurance purchase on line Contacted customer care , prompt response from Daniel who sorted problem and new policy issued.

The perfect website. 17 Sept 2025. No 1. Simple question, what are you looking for in travel insurance ? and delivers accordingly. No 2. No trying to up-sell No 3. Great value. I won’t be goin... See more

Very straightforward no hidden extras. The pre existing medical condition section was very easy and policy was not loaded for common condition eg Arthritis. For this reason I will use Just Cover aga... See more

Had a really good experience with JustCover.Did it online,it was very straightforward and easy.All done at the one time not having to get the Medical screening done separately,this made it easier.pric... See more

Very helpful and knowledgeable staff member who patiently went through all the requirements to get me a policy I was very happy with. I havnt done business with this company before but have already to... See more

I spoke with Brian who was very professional, helpful and polite. He talked me through everything I needed to know about my cover. And even with a few health issues he got me a great deal for both mys... See more

Angeline was extremely helpful, pointing out all aspects of the policy, etc. It was great to find that you provide cover for my conditions, even though I feel and hope that I may never need that cove... See more

Angelina was very helpful, very patient and accomodating. She answered all our questions and made sure we had all the information we needed to make a good decision about which policy to choose.

Reasonable rates for over 70's travel insurance and the medical questionnaire not too onerous to fill. Have never had to claim so can't comment on ease of making a claim

Sarah took her time to explain everything very clearly to me, so that there would be no ambiguity. I was only looking for a quote for single trips, but ended up purchasing the yearly insurance. Everyt... See more

The agent who was dealing with me was excellent. Her name was Catherine Webb,and she was helpful,courteous, knowledgeable, and went to considerable trouble to get m me the policy that suited me beat... See more

I was given all the information I needed to make a good decision for me& my family. The person I spoke to was very pleasant & helpful..he helped me with all my questions

It was first of all a very pleasant experience to be answered immediately without being given a string of options and submenus- very refreshing 👏🏻 Secondly your agent Keegan was so helpful and enth... See more

Easy application online, clear and precise when buying insurance. Recieved confirmation immediately and all details of cover, however I will review again after my holiday on trustpilot. Hoping I don't... See more

Nathan was clear and calmly explained everything to me. As over 65 year olds we needed the reassurance of good cover. The Payment process was easy and I feel we got value for money with the end of S... See more

Web site is easy to navigate price is competitive.Unfortunately their is loading (additional cost for over 70s)I have used this company several times before.It would be nice if there was a no claims d... See more

We have taken out our travel insurance with Just Cover for many years, we only needed to make one claim (non medical) and it was treated promptly and fairly.

Extremely helpful staff. Knew what they were talking about and didn't push u into a higher premium

First time brilliant company will tell all my friends how good your are fabulous staff so kind , easy to talk to teenagers thank you your a lady thanks again

Dealt with a lovely lady last week who gave me original Quito and forwarded in e mail form . Rang back today 9/9/25 and spoke with Brian who was very helpful, explained all I wanted to know in simpl... See more

Would just like to say a big thank you to Gemma, she was a pleasure to deal with and made renewing our policy very easy, Thank you Lorna & Francis Dooley

Phone answered promptly and my query was dealt with promptly Had a concern as to riding a motor cycle on holiday and was advised as to the correct cover I needed by Danielle and was able to... See more

Found it very easy to navigate the site and found staff very helpful when I put in wrong information by accident .will definitely use them again.

Nicola took me through the quote process and helped explain and document any existing health conditions for my mothers policy. She was extremely helpful, polite, professional and without bias. Thank y... See more

I had my call with Rhian for travel insurance who was very pleasent and helpful explained all very well made sure I understood what cover I had

A Consultant that explained all sections of the renewal as we worked through it. Very pleasant and interested in his job. Thank you.

Got to take out travel insurance but cannot open policy with password email sent me even though it's what's on enail

I spoke with Keegan he was so helpful and explained everything so well I will be using JustCover whenever I travel again and I will be telling my friends about JustCover.

Spoke with Nicola, very friendly and helpful lady, explained everything in detail thank you

Easy to get a quote and quite keenly priced. This is my second consecutive purchase of your cover . Satisfied with what is included

Staff very friendly , call answered immediately.information clear and concise and a good price

Very simple and straightforward to declare pre existing conditions. No hassle or need to call a a separate phone number.

I am very happy with my insurance the agent Katherine Webb was very courteous And infomative and made the process very easy for me to understand Many thanks

online eaay even for an oldie like me who isn't tech competent. thankyou so.much

The lady was so helpful with my enquiry and purchase of my travel insurance 10/10

Really happy with Max who gave me all info I needed to do travel insurance, explained everything to me. Very pleased thank you

Danielle was thorough and clear throughout our telephone call.

The knowledge and easyness of Brian had to put my policy into place.

Great value. Very efficient service when amending policy.

I spoke to Liz who was most helpful. She spoke so clearly and slowly Explaining everything in great detail. She was great.