FBD Insurance Reviews 1,966

I have been with FBD since last last their prices are very competitive and dealing with their staff is a dream I was speaking with a chap called Stephen who was excellent it was too late this year t... See more

Once I rang the number it was answered instantly. The guy Stephen I was talking to was very helpful as he broke down all the details of the policy to me.in my experience i would recommend FBD to anyon... See more

Got back from holidays today and was in no form to deal with a chatbot or spend 2 hours dealing with one of the online insurance companies who just want to take your money and run. I went to Tralee... See more

Used the website for a car insurance quote, process was really easy and straight forward! With all the 'additional extras' my insurance was still 100-200 euro for the same level of protection from oth... See more

I phoned 0818 181818 twice in order to renew my home insurance policy. When I got through to that number , I pressed the ‘2’ option. However, nothing happened on each occasion. When I tried it... See more

This particular FBD team member - I hope this gets linked back, was very clear, very helpful and explained my options. Not always the case with FBD or other companies, but wanted to recognise when it... See more

I want to support Irish companies. I like that they have an office near to me where I can speak directly to person regarding any queries, and get questions answered by a human instead of a robot.

Quotation page gave clear instructions to renew online. Renewal no and Pin worked easily. Card payment worked. within seconds received email link to obtain receipt & SMS with pin to access doc. All wo... See more

It’s far easier to renew online than by post. It’s a pity FBD doesn’t reward their loyal customers. I have three tractors a combine harvester my farm and home along with my car and my wife’s car all i... See more

Call answered quickly. Good value renewal dealt with efficiently by very competent and friendly staff.

My experience with FBD car insurance provider has been fantastic for many years. They're incredibly reasonable and trustworthy. When it came time for my renewal, I was bracemyself for an increase, bu... See more

The customer service agent was very nice.He was clear and consise.He explained everything to me and was very helpful.Overall I was very happy with my experience.

Application Form was quite simple and understandable. The quote was very competitive and from some of my friends who deal with FBD they say that it is a great company to deal with.

Really straight forward to get online quote and seamlessly purchase policy after reviewing everything.

First time paying my insurance online with FBD, process worked without any problems. I was surprised at how quick the two step verification with my bank worked which is most unusual and quite often ti... See more

She was very polite patient and helpful.. I was actually supposed to get around to sorting it myself today so the call came at the right time also.

The new renewal process is excellent. Very easy to use, and paperless going forward is the way to go. I even had a courtesy call prior to doing my renewal to assure me that FBD were available if I ha... See more

The call with Eva was very easy, I was renewing my insurance policy and Eva went through everything in a timely manner and was very through. Eva was very helpful.

They offer a fair price for business insurance and their website is easy to use for renewing your policy.

Talking to a lady ( Carmel )who explained everything and was understanding. A pleasure to deal with.

Fast and easy to renew my policy online. No problems, well, not perfect because it's very expensive this year. But easy to do otherwise.

I have renewed my home insurance again with FBD , as the cost is fair , and I have checked other home insurance companies . I have not had any claims with FBD so I cannot comment on that part of d... See more

The website was very easy to navigate. Options were excellent. Any changes I made were updated in real-time.

Very easy to review and proceeded very satisfied with FBD over the years have my house and car insured by FBD.

I find FBD an excellent company to deal with. I had a claim earlier this year, which was dealt with promptly, easily and efficiently. I would recommend FBD to friends and family.

Best online quote I’ve ever used no messing and straight questions no blocking of any answers for unknown reasons and good price too

Gareth was a helpful advisor. Efficient, knowledgeable and helpful with my query. Very happy with the experience

If I need to phone FBD I get straight through to a customer service agent quickly without enduring a long wait and having to listen to multiple options from an AI bot as now appears to be the norm.

Carmel was very pleasant person to deal with. Very happy with the overall experience

Easy to navigate website. Not too many unnecessary questions. Good value quote

The experience was good. The person I spoke to was friendly, knowledgeable and very efficient.

Simple, effective way to renew policy at a reasonably good price!

Christopher was courteous, succinct in presenting information, listened attentively when I made points and met my concerns re price in a respectful and satisfactory manner. I had his undivided atte... See more

The person on the phone was very helpful,when I rang up to renew my insurance

Clear straight forward questions. It was necessary to ring FBD they answered quickly. Very easy to deal with

Stephen was mannerly, didn't push unnecessarily and listened to me and what I wanted.

Simple scan of QR code to make payment, never been easier

Everything was straight forward with no hassle. The way online insurance should be.

Stephen was very helpful, he explained everything well.

Easy to follow the instructions and only took a few minutes to get it done

Friendly manner and knowledgeable service. Worked through cover options and queries professionally and quickly.

1. A quick answering from the customer service department. 2. A 100% positive response to all queries from the customer service assistant and followed by an insurance renewal.

Friendly staff, and I got a bit of a reduction. Easy to get through on the telephone also.

Chris sorted my insurance renewal quickly and efficiently. Very happy with customer service.

Relaxed, easy to speak to, discount applied.

Stephen was very helpful and courteous.

Friendly staff easy to deal with with notting was a hassle fir them

The staff are very helpful over the phone and very happy with my quote.

A bit slow returning calls

I had the misfortune of being hit by an FBD customer, my car was stationary, engine off no question of liability. I found them hard to deal with demanding an engineer visit for small value damage havi... See more