1 Introduction

1.1 This website monicavinader.com (the "Site") is provided and operated by Monica Vinader Ltd ("we", "us" or "our").

1.2 Your use of the Site is subject to these website terms and conditions ("Website Terms") which tell you the basis on which you may make use of the Site.

1.3 Whether you register with us or not you will be bound by these Website Terms in full and you also agree to be bound by the terms of our Privacy Policy which explains the use we are authorised to make of your personal information.

1.4 Your purchase of products which we supply to you through the Site ("Product(s)") is subject to our Terms of Sale.

1.5 Please read these Website Terms carefully. Together with our Privacy Policy and, if you purchase Products through the Site, our Terms of Sale, they govern our relationship with you.

1.6 We may amend these Website Terms at any time by posting the amended terms on the Site. All amended terms will automatically take effect immediately on posting. Please check these Website Terms periodically to inform yourself of any changes. In continuing to use the Site you confirm that you accept the then current Website Terms in full at the time you use the Site.

2 Monica Vinader

2.1 We are Monica Vinader Ltd, a company registered in England and Wales at Companies House. Our registered office is 1-8 Holkham Studios Longlands, Holkham Park, Wells-Next-The-Sea, Norfolk, NR23 1SH and our registered number is 04428116.

2.2 You can contact us by email at www.monicavinader.com/contact or on +44(0)1485 517194.

3 Registration

3.1 In order to become a registered user of the Site and purchase our Products you will be required to provide some basic personal information.

3.2 You agree that all information supplied on registration is true and accurate and will be kept up to date at all times. We will use the information provided to us to contact you.

4 Use of the Site

4.1 We have made this Site available to you for your own personal non-commercial use. We may modify, withdraw or deny access to this Site at any time.

4.2 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must keep this safe and treat such information as confidential, and you must not disclose it to any third party.

5 Intellectual Property

5.1 The Site and all of its contents including, without limitation, all text, software (including source codes), trademarks, logos, designs, images, photographs, audio visual materials, written materials and any other form of material ("Website Content") is owned by us or licensed to us by third parties. The copyright and all other intellectual property rights in all Website Content (whether registered or unregistered) is owned by us or our licensors. Any rights or licences of the Website Content not expressly granted by these Website Terms are reserved.

5.2 Except as set out in these Website Terms your use of the Website Content without our written permission is strictly prohibited. You may print off one copy, and may download extracts, of any page of the Site for non-commercial, personal use provided that:

5.2.1 you do not modify, distribute, publish, transmit, display, reproduce, create derivative works from, sell, license or otherwise use the Website Content without our written permission;

5.2.2 no graphics are used separately from accompanying text;

5.2.3 our copyright and trademark notices appear in all copies and you acknowledge this Site as the source of the material; and

5.2.4 the person to whom you provide these materials is made aware of these restrictions.

5.3 You may not systematically extract and/or re-utilise parts of the Website Content without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of this Site without our express written consent.

5.4 In the event that you are found by us to have breached the terms of this clause 5 then we reserve the right to terminate without notice your use of the Site without limiting any other rights and remedies we may have.

6 Warranty

6.1 We do not guarantee that the Site will be compatible with any hardware or software which you may use.

6.2 We do not warrant that the Site will be uninterrupted or error free.

6.3 The Site is provided on an "as is" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws of England and Wales.

7 Liability

7.1 The information contained on the Site is given for general information and interest purposes only. We shall not be liable, regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, the information contained within the Site (including the reliance upon any such information), or for any delay or interruption in the transmission thereof to you, or for any claims or losses arising therefrom or occasioned thereby. Specifically, please note that some products may appear slightly larger or smaller than actual size due to screen defaults and photography techniques.

7.2 We will not be liable for any third party claims or any business, financial, economic loss or any loss of profit nor for any consequential or indirect loss (such as lost reputation or lost opportunity) whether foreseeable or unforeseeable, arising as a result of your use of the Site whether such loss is incurred or suffered as a result of our negligence or otherwise.

7.3 We accept no liability for viruses and you are advised to take all appropriate safeguards before downloading information or images from the Site.

7.4 Nothing in these Website Terms will limit our liability for:

7.4.1 fraud;

7.4.2 death or personal injury caused as a result of our negligence; or

7.4.3 any matter for which it would be unlawful for us to exclude or to attempt to exclude our liability.

8 Cancellation

8.1 On receipt of an email by you to us cancelling your registration we will terminate your registration.

8.2 We reserve the right to terminate your registration immediately without notice if in our opinion you have breached these Website Terms.

9 Notices

9.1 We request that all information included in your registration is accurate, current and complete.

9.2 All notices sent to you will be sent to the email address provided with your registration details (as updated by you). By accepting these Website Terms you give your consent to receive communications from us by email.

9.3 Personal information that you supply to us will not be disclosed by us to any third party save in accordance with our Privacy Policy. You agree that we may use the personal information supplied by you in accordance with our Privacy Policy.

10 Links to and from other websites

The Site may include links to other websites or material. We are not responsible for content on any website outside the Site. Please see our Privacy Policy for more details.

11 Miscellaneous

11.1 No failure or delay by us in exercising any right or remedy provided by law or under these Website Terms and no single or partial exercise of any such right or remedy shall impair the right or remedy, or operate as a waiver or variation of it, or preclude its exercise at any subsequent time.

11.2 We will not be responsible for any breach of these Website Terms caused by circumstances beyond our reasonable control.

11.3 If any provision of these Website Terms is found to be invalid or unenforceable by a court, it will be deleted from the rest of these Website Terms which shall remain unaffected.

11.4 These Website Terms (and any document expressly referred to in them, including the Terms of Sale and Privacy Policy) represent the entire agreement between you and us in relation to the subject matter of any Contract.

11.5 These Website Terms are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

Monica Vinader Privacy Notice

Data we collect and how we collect it

At Monica Vinader, we collect data directly from individuals, or via specialist data co-op partners with your explicit consent. We collect, process and store data of employees, prospective employees, partners, customers of Monica Vinader and 3^rd party suppliers.

We collect special category data such as gender to give you the best shopping experience possible and to satisfy other laws outside of data protection, such as employment law or when you give it to us directly. 

Here is a table of the data we collect: 

*when visiting our website

Data we collect for employment purposes can be found within our employee contracts and full data protection policy. This notice relates directly to customers of Monica Vinader.

Definitions: 

• Customers of Monica Vinader = customers who visit the Monica Vinader website, receive marketing via email, post or SMS and place orders with us.
• Partner = a company which provides goods or services to Monica Vinader which are required for us to provide our services to you. 
• 3^rd Parties = other suppliers of goods or services to Monica Vinader.
• Employee = someone who works for Monica Vinader.
• Prospective employee = someone who has applied for or has been approached directly by Monica Vinader for a vacant job role.

Your Privacy Choices and Rights

Your choices

You can choose not to provide us with personal data. If you choose to do this, you can continue to use the Monica Vinader website and browse its pages, but we will not be able to process transactions or continue a relationship without personal data.

You can block cookies by activating a setting on our cookie banner, allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off non essential cookies, you can continue to use the Monica Vinader website and browse its pages. See the cookie section below for further detail.

You can opt-out of marketing by clicking the unsubscribe option in any marketing communications. 

Your rights

You can exercise your rights by sending an email to privacy@monicavinader.com.

You have the right to access the information we hold about you. This includes the right to ask us supplementary information about:

• the categories of data we’re processing
• the purposes of data processing
• the types of third parties to whom the data may be disclosed
• how long the data will be stored (or the criteria used to determine that period)
• your other rights regarding our use of your data

We will provide you with the information within one month of your request unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.

You have the right to make us correct any inaccurate personal data about you. 

You can object to us using your data for profiling or making automated decisions about you.

We will use your data to determine whether we should let you know information relevant to you (for example, tailoring emails or social media advertising to you based on your behaviour). 

You have the right to port your data to another service. We will give you a copy of your data in CSV format so that you can provide it to another service. 

If you ask us, and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.

You have the right to be ‘forgotten’ by us. You can do this by asking us to erase any personal data we hold about you if it is no longer necessary for us to store the data for purposes of your relationship with Monica Vinader or any other law.

You have the right to complain about our use of your data; please tell us first so we have a chance to address your concerns. If we fail in this, you can address any complaint to the UK Information Commissioner’s Office, either by calling their helpline or as directed on their website at www.ico.org.uk.

Or you can make a complaint to your local supervisory authority. Details can be found by following this link:https://globalprivacyassembly.org/participation-in-the-assembly/members-online/ 

These rights apply to all the data categories listed in the ‘Data we collect and how we collect it’ section.

Security

We do everything we can to ensure the security of your data.

In today’s data-driven and connected world, the security of your data is more critical than ever. We recognise this and have implemented security to keep your data safe.

All staff are bound by confidentiality and will never disclose or share your data unless authorised to do so. 

Monica Vinader’s data protection role

Monica Vinader is a controller in relation to your data; we are not a processor or a sub-processor of any other brand or company. As a controller, we use 3^rd parties to process data; please see below in the 3^rd parties section.

Where is your data stored?

Like most companies, Monica Vinader utilises 3^rd parties to provide services to our customers and to store data. An overview of the services our 3^rd parties conduct on our behalf is listed below.

These 3^rd parties will be based in the UK, EEA and in some cases outside of both the UK and EEA. 

Monica Vinader conducts thorough reviews of all its 3^rd parties, including implementing data protection agreements, where possible, to ensure that every possible safeguard is in place and that the data is secure. Should there be a possibility that data could be exposed to a high level of risk, a Data Protection Impact Assessment will be completed and will be available upon request. 

Where data is transferred outside of the UK, and the EEA Monica Vinader has taken steps to ensure that your data is transferred under a lawful condition or safeguard as described in the GDPR.

3^rd parties

Monica Vinader works with several 3^rd parties who offer eCommerce solutions for Monica Vinader to be able to provide online shopping to our customers, most of which do not process customer data in any way; below is a list of those who have access to or process your data and a brief description of what they do.

*We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers and charities. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, home interiors and travel categories. These retailers and charities share information about their customers and supporters and what they buy or donate (Monica Vinader will only share your data with your explicit consent). Epsilon Abacus processes this information as a processor on behalf of these companies to help them understand individuals’ behaviour and preferences. Epsilon combines information provided by participating retailers and charities with third party data. From this combined information, these companies can tailor their communications, sending individuals suitable offers and appeals that should be of interest to them. You can learn more about how Epsilon Abacus processes your personal information in their Privacy Policy, which is available here: https://www.epsilon.com/abacus/services-privacy-policy 

If you would like to see a full list of processors who Monica Vinader shares your data with please contact privacy@monicavinader.com.

Marketing

Monica Vinader would love to keep in touch with you. When you sign up to receive marketing and open an account with us, we will send you emails, postal marketing and SMS messages (where you have submitted your phone number). We will also display customised advertising when you log in to your social media profiles. 

These messages will be Monica Vinader specific  we do not sell your data or share it with other brands for advertising purposes unless with r explicit consent.

Our marketing messages are sent via a specialist eCommerce marketing tool. You can opt-out of marketing at any time by clicking the unsubscribe link in your emails and SMS messages or by contacting us directly. 

There will be occasions when Monica Vinader sends administrative messages such as order updates; these messages are not deemed marketing and cannot be opted out of.

Marketing and administration emails you receive from Monica Vinader contain a tracking pixel. This pixel lets us know things such as our email campaigns' open rates and click rates.

The pixel also lets us know if an email has not been delivered to update our records and keep them current.

When we analyse the data, we do so from an aggregated perspective, meaning that we report upon an overall number of open rates and click rates. 

When a purchase is made, or you add an item to your cart, or create an account you will notice that the marketing preference box is pre-ticked. This is because we rely on a soft opt in to promote further, similar goods to you. 

If you wish to opt-out of these messages, please untick this box at the cart stage; of course, you can unsubscribe from marketing at any point.

Should you place an item in the cart and not complete an order, Monica Vinader will send you an abandoned cart message offering you the chance to complete your order. These messages are sent when you provide an email address to Monica Vinader at the checkout stage or where you are logged in to your Monica Vinader account.

Abandoned cart messages are sent using the soft opt-in method described above.

When you provide a postal address to Monica Vinader we will send you postal marketing. Postal marketing can be opted out of by contacting privacy@monicavinader.com.

Payment processing

Monica Vinader does not collect your payment details or process them in any way. All data processed by payment providers is done by you as a customer with no processing from Monica Vinader. 

How long is your data stored?

Once per year, we cleanse data to ensure that we only process the data of those individuals who have an ongoing and active relationship with Monica Vinader. 

As part of our Record of Processing Activities, we have defined the length of time we store all of our data. Should your data be due for deletion, it will be erased during the yearly data cleanse. 

To understand data retention in relation to your data, please contact privacy@monicavinader.com.  

Cookies

To further improve your shopping experience, we store information about you using cookies which are files sent by us to your computer or another access device that we can access when you visit our site at some point in the future.  

The cookies we use enable us to save your cart for later and track the opening of our emails, for example. We use several different cookies on our site. If you do not know what cookies are or how to control or delete them, we recommend that you visit http://www.aboutcookies.org for detailed guidance.

There are four main types of cookies we store – here’s how and why we use them.

(1) Site functionality cookies (necessary) – these cookies allow you to navigate the site and use our features, such as “add to cart” and “save for later”.

(2) Customer preference cookies – when you are browsing or shopping on the Monica Vinader website, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible and more personal to you.

(3) Site analytics cookies – These cookies allow us to measure and analyse how our customers use the site to improve both its functionality and your shopping experience.

(4) Targeting or advertising cookies – These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences via the cookie banner.

First Party Cookies

These are cookies that are set by this website directly.

We use Persistent Basket Cookie to remember what you have put into your shopping basket over an extended period. This cookie only stores basic data about your basket strictly for our website.  The cookie has an expiration of 90 days to 24 months.

We use a session cookie to remember your login for you if you are a registered user, and we deem these as being strictly necessary to the working of the website. If these are disabled, then various functionality on the site will be broken.

Third-Party Cookies

Our website also uses a recording service that will record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting.

Governing Law

The terms and conditions shall be governed by and construed by the laws of England, and you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

We use several different cookies on our site. If you do not know what cookies are or how to control or delete them, we recommend that you visit http://www.aboutcookies.org for detailed guidance.

Further Information

More information on session cookies and what they are used for can be found here, All About Cookies  

To view a list of the cookies present when browsing our site, you can right-click within the browser page, click inspect and then click application.

Breaches

Should a breach of your data occur that is likely to result in harm to the rights and freedoms of you as an individual or group of individuals, Monica Vinader will notify you within 72 hours along with the ICO, where applicable. 

The California Consumer Privacy Act (CCPA)

This policy applies to all residents of California.

For the purposes of the CCPA, Monica Vinader collects the following information:

• Name
• Residential address
• Browsing history and IP address
• Phone number
• Email address

Monica Vinader collects this data to fulfil orders you have placed and send marketing messages and other processing described throughout this notice.

Monica Vinader shares data with data processors and sub-processors who assist Monica Vinader in providing you with products and marketing, such as delivery companies and our marketing and analytical partners. A complete list of Monica Vinader 3^rd parties is available on demand.

Monica Vinader collects your data directly from you. Monica Vinader never buys or sells data; we only process your data when freely given to us.

Monica Vinader will never discriminate against you, we provide the same products and pricing structure available to customers worldwide.

You have the right to be forgotten, where applicable and where Monica Vinader does not require your data to satisfy a particular law. 

You have the right to access your data or ask us to amend it if it is incorrect. Please email privacy@monicavinader.com if you wish to do so. 

Additional information

Monica Vinader has appointed a Data Protection Officer who can be contacted via privacy@monicavinader.com or by writing to the below address:

Data Protection Officer
Holkham Studios, 
Longlands, 
Holkham Park, 
Wells-Next-The-Sea, 
Norfolk, 
NR23 1SH

A Record of Processing Activities (ROPA), in which the lawful basis for processing all of the Monica Vinader customer data is maintained. Wherever Legitimate Interests is relied upon, an impact assessment has been created, available upon demand to those whose data is included.

If you are located in the EEA and have questions about your personal data or would like to request to access, update or delete it, you may contact our representative at:

Bird & Bird GDPR Representative Services SRL
Avenue Louise 235
1050 Bruxelles
Belgium

EUrepresentative.MonicaVinader@twobirds.com

This notice was created on the 14th December 2023 and is due for review no less than one calendar year from this date.

If you would like to speak to a human regarding your data, please email privacy@monicavinader.com and we will be happy to help. 

ONLINE TERMS OF SALE

These Terms

It is important that you read these terms and conditions of sale ("Terms of Sale") carefully before ordering any Product(s) ("Products") from monicavinader.com ("Site"). Together with our Privacy Policy and Website Terms of Use, these Terms of Sale govern our relationship with you in relation to this Site and your purchase of our Products on this Site.

We advise you to print a copy of your Order and these Terms of Sale for your information and safe keeping.

By placing an order for any Product(s) on this Site ("Order") you agree to be bound by these Terms of Sale, and by continuing to access the Site you agree to accept the practices described in these Terms of Sale, which may be updated or changed by us from time to time. 

By placing an Order you are offering to purchase a Product on and in accordance with these Terms of Sale. All Orders are dependent on availability and confirmation of the Order price.

About Monica Vinader

We are Monica Vinader Inc (registration number 5802638), a company registered in United States of America at 28 Old Rudnick Ln, Dover, DE 19901

You can contact us at that address, or via email at www.monicavinader.com/contact or by telephone on 1 855 999 8538 (toll free) between the hours of 6am – 5.00pm EST, Monday – Friday.

If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

When we use the words "writing" or "written" in these terms, this includes emails.

The Contract

Orders are submitted via the Site as set out in this clause.

Once you are ready to make a purchase, click on "Add to Shopping Bag" to add the Product(s) you wish to purchase to your Shopping Bag. Then proceed by clicking "Proceed to Purchase" to log into our secure servers to complete your Order.

If this is your first purchase on our Site you will have the option to register and create an account with us using your email address and you will also be asked to create a password. You must keep this password confidential and not disclose it to any third party. You will then be asked to input your address. The address that you register with must be the address that the card statement is sent to, however you can use a different delivery address if you so wish. If you have already registered with us you may enter your sign in details to access your account.

Once signed in or registered, as the case may be, you must select your preferred method of delivery (if any delivery charges are payable these will then be added to the amount you will be charged), confirm you wish to make an Order and consent to the Terms of Sale. You will then be asked to confirm your delivery address and input your payment details.

Once you have finished compiling your Order, you will be asked to confirm that your Order is correct. If it is not correct, you can revisit your Order and correct the mistakes before confirming and submitting your Order to us. It is your responsibility to ensure that your Order is correct before submitting it to us.

We will then send you a confirmation email (including your order reference number) to acknowledge that we have received your Order ("Confirmation"). This is sent to the email address you register with us. After sending you the Confirmation we will process the payment details you have given to us to take payment for your Order.

If and when we are able to do so, we will send you a second email confirming dispatch of the Product(s) to the delivery address you have requested and giving you estimated timescales for delivery.

Our acceptance of your Order will be complete only when we send a second email to you confirming your Order and dispatch of the Product(s) and after payment is taken from your credit or debit card. Our acceptance of your Order will be considered for all purposes to have been effectively communicated to you at the time Monica Vinader sends an order dispatched email and it is at this point that a legally binding contract is formed between you and Monica Vinader for the purchase of Products ("Contract").

If we are unable to fulfil your Order, you will receive an email from us informing you that the Order has not been accepted and we will refund the payment for your Order to you.

Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

Making a Change to the Contract

If you wish to make a change to the Product(s) you have ordered please contact us. We will let you know if the change is possible.

Unfortunately, if we have already sent you the second email referred to in cl 3.8 we are unable to change your Order, although you will still have the rights to cancel described below.

Engraving and Gift Messages

We are unable to process any engraving request or gift card messages containing profanities or inappropriate language. Where possible, we will contact you to seek an alternative engraving or gift message and we will do this before we send you the second confirmatory email in respect of your Order.

As outlined at 11.3 below, you do not have any right to (a) cancel your Contract for supply of any Product/s, (b) refund and Product/s and/or (c) exchange any Product/s that have been engraved or otherwise made to your bespoke specifications (unless such Product/s were damaged, defective or faulty when delivered to you or have been incorrectly delivered).

Price

When you submit your Order, you are offering to buy the Product(s) at the price set out in the Order. 

Where you are ordering for delivery to the UK, all prices are inclusive of VAT in the UK.  Delivery charges (where applicable) for delivery to the UK will be shown when you view the Product(s) in your Shopping Bag.

Where you are ordering for delivery to the European Union, you act as the importer of the Product(s) into the European Union (commonly known as the “Importer of Record”).    The price we display includes import duty and taxes which we shall pay to the relevant authorities on your behalf.  You hereby authorise us to make such payments on your behalf. The import duty, import taxes and delivery charges (where applicable) for delivery to the E.U. are included in the total amount due when you view the Product(s) in your Shopping Bag.

Where you are ordering for delivery to the United States, we will add any applicable state taxes and any delivery charges and display these in the total amount due on the checkout page.

Where you are ordering for delivery to anywhere other than the U.K., the European Union or the United States, all prices are inclusive of any applicable import duties or taxes. Delivery charges (where applicable) will be shown when you view the Product(s) in your Shopping Bag.

The total amount payable by you will be displayed before you confirm your Order and will be set out in the confirmatory email you receive from us.

Our prices may change at any time. If we discover that the price for a Product has changed or that there has been a pricing error when we receive your Order we will contact you and ask if you wish to proceed at the correct price. If you confirm that you do wish to proceed, please remember that we will not be under an obligation to supply the Product(s) until we have sent you the second email confirming your Order.

It is always possible that, despite our best efforts, some of the Product(s) we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the Product(s) correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the Product(s) correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.

Promotion and Offer Codes

To redeem a promotion or offer code ("Code"), insert the Code in the "Voucher / Offer Code" box on the Shopping Bag page of the Site and click "Update". If valid, the Code will be applied.

In addition to any Code specific terms and conditions, the following conditions apply to all Codes:

Only one code can be used per Order

Codes can only be applied to full price items (Codes cannot be applied to sale items)

Codes are non-transferrable and no cash alternative is available

Orders must be made prior to 23:59 GMT on the closing or expiry date of the Code (if one is specified)

All offers and promotions are dependent on stock availability

Offer codes and promotions may be amended or removed at any time

These Terms of Sale apply to purchases made using a Code

Payment

All payments must be made at the time of Confirmation. Payment for all Orders must be by credit or debit card. We accept payment credit or debit card payments via Visa, MasterCard, American Express, Maestro and Paypal. If we are unable to accept or fulfil your Order for any reason then we will refund any money paid by you in respect of the Order. We will not dispatch the Product(s) until we receive payment in full.

For payment by card, all credit or debit cardholders and bank account holders respectively may be dependent on authorization and authentication. If the issuer of your payment card or our service provider refuses to, or does not for any reason authorize or validate the payment, we will not be liable in these circumstances for any delay or non-delivery in respect of the Product(s) which you have ordered as a result.

To ensure safe and secure shopping, we are Verisign certified. We also use standard internet encryption technology to provide you with the maximum practicable level of security.

We do not hold any of your payment details anywhere on the Site. They are passed securely to our payments processor for authorization by your bank or payment provider.

Delivery

We aim to deliver Product(s) to the delivery address you have requested in your Order within the time set out in our second confirmatory email but we cannot give an exact or guaranteed delivery date.

If we have not delivered the Product(s) to you within 30 (thirty) days of the date of the Contract, or any other date that we may agree with you, then you may cancel the Contract and we will refund any money paid by you.

Ownership of the Product(s) will pass to you on delivery.

Damaged or Defective Product(s)

Except for any specific warranties we offer in relation to any particular Product(s) (including our Five Year Warranty), or consumer guarantees under law, we do not offer any warranty or guarantee on our Product(s).

You should inspect the Product(s) when you receive them for defects or damage. If you find a defect or damage contact our Customer Care Team as soon as possible with your Order reference number to hand.

If the Product(s) are found to be damaged prior to delivery to you, or defective (through no fault of your own wearing or use), we will repair or replace the Product(s) or refund the price paid by you, including any delivery charges you paid, provided that you have not worn or used and damaged the Product(s). We will either refund the cost of the return of the Product(s) to us by you or send you a prepaid parcel which you can use to return the Product(s).

Exchanges and Returns

Without limiting your statutory rights, you may cancel a Contract at any time before your Order is delivered and up to 100 days afterward, beginning on the day the Product(s) are delivered to you or someone appointed by you (other than the carrier) receives the Product(s). By cancelling the Contract, you may return any Product(s) purchased from us within 100 days and request a refund or an exchange.

To cancel a Contract, you must clearly inform us, preferably:

in writing (to Returns Department, Monica Vinader Inc, Holkham Studios, Longlands, Holkham Park, Wells-Next-The-Sea, Norfolk,  NR23 1SH, United Kingdom),

by email (to email at www.monicavinader.com/contact ) or

by telephone (on 1855 753 5555 (toll free)) giving us your name, address and Order reference number.

You do not have any right to (a) cancel your Contract for supply of, and/or (b) refund and/or (c) exchange any Product/s that have been engraved or otherwise made to your bespoke specifications (unless such Product/s were damaged, defective or faulty when delivered to you or have been incorrectly delivered).

You must return the Product(s) to us at your own cost within 14 days after the day of notifying us of the cancellation, in the same condition in which you receive them (without limiting your rights to take any reasonable steps to examine the Product(s) and make sure they conform to your Order). You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right to deduct the cost of any deterioration, up to the price of the Product(s), from the refund to which you are otherwise entitled.

To return (or exchange) the Product(s), you should package the parcel securely using the original packaging (making sure you include a note of your name and address (enclosing the exchange / returns form and the delivery note) inside the parcel) and then return it to us, by hand, courier or by recorded delivery mail or other form of certified mail to the following address: "Returns Department, Monica Vinader Inc, Holkham Studios, Longlands, Holkham Park, Wells-Next-The-Sea, Norfolk, NR23 1SH, United Kingdom". Products can be exchanged (but not returned) at our UK boutiques.

If you cancel a Contract between us within the 100 day period (see above), we will process the refund due to you as soon as possible and, in any case, within 14 days after the day on which we receive the Product(s) back or, if earlier, the day on which we receive evidence that you have returned the Product(s) to our returns address. We will refund the price of the Product(s) in full (except for any deduction we are entitled to make due to your use of, or damage to, the Product(s), or any unnecessary handling by you), including the cost of standard delivery. If you have selected a delivery method which is more expensive than the standard delivery method (the cheapest option), we will only refund you the amount of the standard delivery charge. All other cancellations and refunds are at our sole discretion.

We will refund any money received from you using the same method originally used by you to pay for your purchase, unless agreed otherwise.

Details of your consumer rights to cancel described above, and an explanation of how to exercise them, are provided in the delivery note which accompanies the Product(s).

For exchanges, if the value of the new Product(s) exceeds the original value of the Product(s), you will be required to pay the difference. Should the value of the new Product(s) be lower than the original value, the difference will be credited to the credit or debit card originally used for the Order.

Monica Vinader Five Year Warranty

Without limiting your statutory rights, all Product is covered by a five year warranty from the date of purchase (under normal conditions of wear and tear). During that five years, Monica Vinader will repair any issue with a Product free of charge on receipt of valid proof of purchase.

Exchanges and Returns Without Proof of Purchase

Without limiting your statutory rights, on presentation of Product(s) without Proof of Purchase, we are happy to offer you a repair for a fee outlined on our Repair Fees table as this changes from time to time.

Exchanges and Returns Five Years or More After Purchase Date

Without limiting your statutory rights, for Product(s) purchased more than five years ago, we are happy to offer you a repair for the fee outlined on our Repair Fees table as this changes from time to time.

Disclaimer and Limitations on Our Liability

You use the site at your own risk.  The site is provided on an “as is” and “as available” basis.  To the extent permitted by applicable law, our company and its officers, employees, directors, shareholders, parents, subsidiaries, affiliates, agents, and licensors (“affiliates”) disclaims all warranties, conditions, and representations of any kind, whether express, implied, statutory, or otherwise, including those related to merchantability, fitness for a particular purpose, and non-infringement and those arising out of course of dealing or usage of trade.  

In particular, our company and its affiliates make no representations or warranties about the accuracy or completeness of content available on or through the site, or the content of any websites or online services linked to or integrated with the site.  Our company and its affiliates will have no liability for any: (a) errors, mistakes, or inaccuracies of content; (b) personal injury or property damage resulting from your access to or use of the site; (c) any unauthorized access to or use of our servers or of any personal information or user data; (d) any interruption of transmission to or from the site; (e) any bugs, viruses, trojan horses, or the like which may be transmitted on or through the site by any third party; or (f) any loss or damage of any kind incurred as a result of the use of any content posted or shared through the site. 

You understand and agree that any material or information downloaded or otherwise obtained through the use of the site is done at your own risk and that you will be solely responsible for any damage arising from doing so.  No advice or information, whether oral or written, obtained by you from us or through the site will create any warranty not expressly made.

To the maximum extent permitted by applicable law, in no event will we be liable to you or to any third party for any indirect, special, incidental, punitive, or consequential damages (including for loss of profits, revenue, or data) or for the cost of obtaining substitute products arising out of or in connection with these terms of sale, however caused, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not we’ve been advised of the possibility of such damages.  

To the maximum extent permitted by applicable law, our total cumulative liability to you or any third party under these terms of sale, from all causes of action and all theories of liability, will be limited to and will not exceed the amount you have actually paid us during the twelve (12) months preceding the claim giving rise to such liability.  

You understand and agree that we have set our prices and entered into these Terms of Sale with you in reliance upon the limitations of liability set forth in these Terms of Sale, which allocate risk between us and form the basis of a bargain between the parties.

Indemnification

You agree to indemnify and hold harmless our company and its Affiliates from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney’s fees and legal costs) of any kind or nature, arising from or relating to, any actual or alleged breach of these Terms of Sale by you or anyone using your account. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.

Notices

All notices sent to you will be sent to the email address provided with your registration details (as updated by you). By accepting these Terms of Sale you give your consent to receive communications from us by email.

Personal information that you supply to us will only be disclosed by us to a third party in accordance with our Privacy Policy. You agree that we may use the personal information supplied by you in accordance with our Privacy Policy.

Privacy

Our Privacy Policy can be found at Privacy & Security. By consenting to these Terms of Sale, you acknowledge and agree to be bound by the terms of our Privacy Policy, which may be updated from time to time. Please read our Privacy Policy carefully.

Acceptable Use of the Site

You are responsible for your use of the Site, and for any use of the Site made using your account. When you use the Site, you may not: (a) violate any law or regulation; (b) violate, infringe, or misappropriate other people’s intellectual property, privacy, publicity, or other legal rights; (c) post or share anything that is illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable; (d) send unsolicited or unauthorized advertising or commercial communications, such as spam; (e) engage in spidering or harvesting, or participate in the use of software, including spyware designed to collect data from the Site; (f) transmit any viruses or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems; (g) stalk, harass, or harm another individual; (h) impersonate any person or entity or perform any other similar fraudulent activity, such as phishing; (i) use any means to scrape or crawl any web pages contained in the Site; (j) attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the Site; (k) attempt to decipher, disassemble, or reverse engineer any of the software or other underlying code used to provide the Site; or (l) advocate, encourage, or assist any third party in doing any of the foregoing. 

Intellectual Property

We own the entire content of the Site, including all right, title and interest in and to the software, text, media, jewelry design (“Our Content”), and our trademarks, logos and brand elements (“Marks”). The Site, Our Content and our Marks are all protected under U.S. and international laws. The look and feel of the Site are copyright © Monica Vinader Inc. All rights are reserved.     You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of Our Content or copies of Our Content supplied to you or which appears on the Site nor may you use any such Content in connection with any business or commercial enterprise without the express written permission from Monica Vinader Inc.

Arbitration Agreement & Waiver of Certain Rights

You and Monica Vinader Inc agree that we will resolve any disputes between us through binding and final arbitration instead of through court proceedings. You and Monica Vinader Inc hereby waive any right to a jury trial of any Claim (defined below). All controversies, claims, counterclaims, or other disputes arising between you and Monica Vinader Inc relating to these Terms of Sale or the offerings (each a “Claim”) shall be submitted for binding arbitration in accordance with the Rules of the American Arbitration Association (“AAA Rules”). The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies. 

If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Monica Vinader Inc will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate. 

This arbitration agreement does not preclude you or Monica Vinader Inc from seeking action by federal, state, or local government agencies. You and Monica Vinader Inc also have the right to bring qualifying claims in small claims court. In addition, you and Monica Vinader Inc retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms of Sale, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms of Sale.

Neither you nor Monica Vinader Inc may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your and/or Monica Vinader Inc’s individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated. 

If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. No waiver of any provision of this Section of the Terms of Sale will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of these Terms of Sale.  This Section of the Terms of Sale will survive the termination of your relationship with Monica Vinader Inc.

This section limits certain rights, including the right to maintain a court action, the right to a jury trial, the right to participate in any form of class or representative claim, the right to engage in discovery except as provided in AAA Rules, and the right to certain remedies and forms of relief.  Other rights that you or Monica Vinader Inc would have in court also may not be available in arbitration.

Miscellaneous

No failure or delay by us in exercising any right or remedy provided by law or under these Terms of Sale and no single or partial exercise of any such right or remedy shall impair the right or remedy, or operate as a waiver or variation of it, or preclude its exercise at any subsequent time.

If any clause of these Terms of Sale is found to be invalid, illegal or unenforceable by any court or authority, that clause or part-clause will be deleted from these Terms of Sale and the validity and enforceability of the rest of these Terms of Sale shall remain unaffected.

Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond our reasonable control. 

These Terms of Sale will be governed by and construed in accordance with the laws of the State of New York, without giving effect to any conflict of laws rules or provisions. You agree that any action of whatever nature arising from or relating to these Terms of Sale or the Site will be filed only in the state or federal courts located in New York, New York. You consent and submit to the personal jurisdiction of such courts for the purposes of any such action.

We may assign our rights and obligations under these Terms of Sale, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law. 

From time to time, we may change these Terms of Sale.  A regular visit to this page will ensure awareness of any future changes. Your continued use of the Site following such change(s) shall signify your agreement to be bound by our modified Terms of Sale.

Introduction

Monica Vinader maintains a longstanding commitment to responsible and sustainable business practices, including respect for human rights.  

We welcome the transparency that the Modern Slavery Act requires, and we are committed to combating slavery, forced labour, human trafficking and other unlawful and/or unethical practices throughout our business and our supply chains.

Organization’s Structure and Business

Since its debut in 2008, Monica Vinader has developed an internationally-renowned luxury jewellery brand, operating from office space in Norfolk and London, and boutiques globally as well as on-line.  The Company has since won a number of awards, including - Brand of the Year at the UK Jewellery Awards, Retail Jeweller Ethical Jeweller of the Year, The Queens Award for Enterprise Sustainable Development, Positive Luxury Responsible Luxury Business of the Year & Marie Claire Best Sustainable Luxury Jewellery Brand. Its products are now stocked by global luxury retailers including Selfridges, Liberty, Net-A-Porter and Nordstrom.  

Our Supply Chain

One of our core values is respect for all those with whom we work. Our supply chain encompasses the provision of goods and services, both within and outside the U.K.  We engage with approximately 7 suppliers of valuable metals, gemstones and diamonds used in the manufacture of our products (“Product Suppliers”). Such Product Suppliers currently operate factories operating in India, Thailand and Italy.  

Our Commitment to Human Rights

Monica Vinader is committed to ensuring there is no slavery, forced labour or human trafficking occurring in our supply chains, or indeed any other part of our business.  

We expect our employees to uphold the firm’s core values of excellence, integrity and social responsibility encompassed in our Responsible Business Policy.  In addition, we actively encourage employees to raise any behaviors or activities they believe to be unlawful or unethical in any part of our business or operations.

We also expect all our suppliers to adhere to the highest legal and ethical standards, and to operate free from discrimination, slavery, forced labour and human trafficking.  

We aim to ensure our Product Suppliers in particular meet these high standards by a combination of the following:

1. Supplier Social Compliance

All suppliers undergo an annual workplace conditions assessment (WCA) audit, conducted by Intertek.  WCA is a social compliance audit which tracks and evaluates key areas such as labour, wages, health and safety, management systems and environment conditions (http://www.intertek.com/business-assurance/supplier-management/workplace-conditions/).  Our suppliers are notified of any non-conformance concerns and performance is monitored appropriately including follow up audits, to ensure that standards are met.  Audits are undertaken at least every 12 months.

2. Supplier Visibility

Consistent with standard anti-corruption/bribery practices, we believe firmly in the value of due diligence, and the importance of getting to know our suppliers well in order to build long-term relationships based on trust and integrity.  To that end, we work collaboratively with our manufacturers in [India,Thailand and Italy], scheduling regular visits, at least quarterly, by our UK-based Supplier Management team.

3. Contractual Clauses

Our supplier agreement further requires our suppliers to confirm that they have not been investigated for, or convicted of, offences involving corruption of breach of human rights laws and standards.  In addition, suppliers are required to implement their own transparent due diligence programmes in order to ensure that none of their sub-contractors or suppliers are engaged directly or indirectly in slavery or human trafficking.

Next Steps

We will continue periodically to assess the issues of slavery and human trafficking within our organization 

1. Introduction:

Monica Vinader Ltd. (“MV”) is committed to respecting the internationally recognised Human Rights of all stakeholders, including but not limited to employees, supply chain workers, our communities, and consumers directly and indirectly affected by our operations. MV does this by ensuring that Human Rights are upheld across our operations, our supply chain, and in our business relationships. 

2. Scope

This Policy applies to everyone working for MV worldwide regardless of location, role or level of seniority. This includes all employees, Managers, Executive Leadership Team Members, and Directors of MV.

MV requires that temporary and contract employees, consultants, agents and any other third party which acts in the Company’s name, comply with the principles of the Policy.

MV expects its supply chain to meet the human rights standards set out in this policy.

3. Legislation and Guidelines

MV is a signatory of the United Nations Global Compact and is committed to respecting Human Rights in line with UN Guiding Principles on Business and Human Rights and the OECD Guidelines for Multinational Enterprises. 

In the UK, Human Rights are enshrined in the Human Rights Act 1998, which incorporates the rights established under the European Convention of Human Rights. MV is committed to complying with this act. 

In the USA, Human Rights are protected by the Constitution of the United States and its amendments as well as in the state legislature. 

• In New York, the New York State Legislature has passed numerous statutes and the New York Court of Appeals has issued rulings that protect human rights, such as the right to vote, the right to privacy, the right to a safe and healthy workplace, the right to be free from discrimination and excessive force, and the right to be free from cruel and unusual punishment. The New York State Division of Human Rights works to ensure that all persons in New York are provided equal protection of the laws and are protected from discrimination.
• In California, the California state legislature has passed numerous statutes and the California Supreme Court has issued rulings that protect a range of human rights, such as rights to fair employment and housing practices; rights to free expression and the press; and rights to vote, assemble, and seek redress of grievances.
• In Illinois, the Illinois Human Rights Act prohibits discrimination on the basis of race, colour, religion, national origin, ancestry, age, sex, marital status, order of protection status, disability, military status, sexual orientation, and unfavourable discharge from military service. Also, the Illinois Supreme Court has issued rulings that recognize a range of other human rights, such as rights to free expression and the press, freedom from discrimination and excessive force, and the right to a safe and healthy workplace.
• In Texas, statutes and case law protect other human rights, such as freedom from discrimination, freedom from excessive force, the right to a safe and healthy workplace, and the right to be free from cruel and unusual punishment.
• In Washington, the Washington State Legislature has passed numerous statutes and the Washington Supreme Court has issued rulings that protect a range of human rights, such as the right to free expression and the press; the right to vote and assemble; the right to a safe and healthy workplace; the right to be free from discrimination on the basis of gender identity, sexual orientation, familial status; disability; race; creed; colour; national origin; honourably discharged veteran or military status; sex; age; and marital status. The Washington State Human Rights Commission also investigates and enforces state statutes regarding discrimination and other civil rights violations.

In Hong Kong, Human Rights are protected by the Basic Law of the Hong Kong Special Administrative Region of the People’s Republic of China and its Bill of Rights Ordinance (Cap.383), and the International Covenant on Civil and Political Rights (“ICCPR”).

South Korea’s Constitution provides robust protection for basic human rights.

In Singapore Human Rights are codified in the Constitution of Singapore, however they do not tend to meet the same standards as the UK, the USA or the UN. MV  is committed to meeting the same human rights standards in Singapore as we do across the other jurisdictions in which we operate.

In Canada Human Rights are protected under a number of acts. Canada is a signatory to the Universal Declaration of Human Rights, the International Covenant on Civil and Political Rights (ICCPR), the International Covenant on Economic, Social, and Cultural Rights (ICESCR), and the Convention on the Elimination of All Forms of Discrimination against Women (CEDAW). Human Rights are also protected under the Charter of Rights and Freedoms.

• Ontario protects human rights under the Ontario Human Rights Code, which prohibits discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status or disability, in employment and in areas like housing, services and contracts.

4. Our Commitments:

MV is committed to the following:

• To provide a secure working environment free from unlawful discrimination and harassment.
• To comply with all applicable recognised human rights and relevant laws in countries where we or our business partners operate our business.
• To honour the principles of internationally recognised human rights when faced with conflicting requirements.
• To treat human rights as a legal compliance issue.
• To identify, prevent and mitigate possible human rights risks and commit to undertaking appropriate due diligence to evaluate and ensure implementation.
• To consult with any employee or third party who may be affected, in a manner that ensures free and informed participation taking into account language and any other potential barriers to effective engagement.
• To ensure compliance through all supply chains.
• To provide a transparent, fair and equitable grievance procedure which can be used for the remediation of any adverse human rights issues.
• To be transparent about policies, activities and impacts, and report on human rights risks and issues where necessary.

Additionally, we aim to: 

• Avoid adverse human rights impacts resulting from our business by respecting the rights enshrined in the International Bill of Human Rights (Universal Declaration of Human Rights, the International Covenant on Civil and Political Rights, and the ICCPR) and the International Labour Organisation (ILO) Declaration on Fundamental Principles and Rights at Work;
• Protect individuals and/or groups who are vulnerable to the adverse impacts of our direct and indirect operations on the basis of their age, disability, ethnicity, gender, gender identity, indigenous identity, marital status, migrant status, linguistic group, nationality, sexual orientation, religion and other characteristics as protected by international instruments and national laws; and 
• Promote positive human rights impacts by adhering and supporting the delivery of the UN Sustainable Development Goals. 

5. The Fundamental Principles of this Policy:

5.1 Respect for Human Rights 

MV respects and protects recognised human rights of our employees and those connected with all of our business activities, and commits to not acting in a manner that would jeopardise those rights. 

5.2 Valuing Diversity

MV values the diversity of all employees and is committed to protecting our employees’ right to work in an environment where the working conditions and practices will not infringe on the employee’s physical, sexual, racial, religious and psychological rights; and will be free from any other form of harassment, threat or abuse.

MV’s diversity committee, WeBelong, is responsible for promoting diversity in the workplace, and MV’s People and Culture Team is responsible for ensuring that hiring practices are not discriminatory.

5.3 Freedom of Association

Employees will be free to form associations for the protection of their interests and to bargain collectively without fear of reprisal, intimidation or harassment.

5.4 Safe, secure and healthy workplace

Monica Vinader is committed to providing a safe, secure and healthy workplace. MV is committed to the health and safety of its employees, and the full extent of our health and safety efforts can be found in the Health and Safety Policy available in Bob, or you may contact our Health and Safety Advisor. 

MV promotes positive mental health, and our mental health committee, the Feel Good Group, is responsible for these efforts. 

5.5 Forced labour and human trafficking

MV prohibits any form of forced labour and human trafficking throughout its operations, including in its supply chain or any other related business partner.

MV reserves the right to terminate any business relationship if human trafficking is to be found in the business partners operations.

5.6 Child labour

Monica Vinader will not employ children under the age of 16 years old, however they may be offered the opportunity for work experience with the company under strict supervision. 

No employee under the age of 18 will be: 

• tasked with work that they are physically and/or mentally capable of doing;
• tasked with work which brings them into contact with chemical agents, toxic materials or any situation that can be classed as hazardous to their health including radiation; and
• tasked with work which involves a health risk because of extreme cold, heat or vibration.
• Monica Vinader will request proof of identity from all employees upon recruitment to establish the age of any employee ahead of their employment commencing.

MV’s prohibition of child labour is consistent with International Labour Organization standards (“ILO”).

MV reserves the right to terminate any business relationship if child labour inconsistent with the ILO standards is to be found in the business partners operations.

5.7 Work hours, wages and benefits

Monica Vinader operates in full compliance of laws applicable to wage, work hours and benefits.

All employees will earn equal pay for equal level and value of work.

5.8 Non-Discrimination

Monica Vinader is an equal opportunities employer.

All employees are treated equally and there will be no discrimination based on age, race, gender, political opinion, social origin, marital status, disability, sexual orientation, religious belief or lack of belief (“Protected Characteristic”) and any other characteristic protected by law, such as as some offending backgrounds (see section 5.9).

Discrimination occurs where a person is treated unfairly because of one, or more, of the Protected Characteristics. Discrimination can take many forms, including but not limited to direct or indirect discrimination, both of which are unlawful.

All employees have a personal responsibility to behave in a non-discriminatory manner at all times, including when outside of the workplace. Any allegation of discrimination by an employee or by MV as a company will be treated as serious and investigated in accordance with the Disciplinary Policy. 

5.9 Recruitment of Ex-Offenders (UK)

MV complies fully with the code of practice published under section 22 of the Police Act 1997, which advises businesses on the recruitment of individuals who have a criminal record. 

MV undertakes not to discriminate unfairly against any subject of a criminal record check on the basis of a conviction or other information revealed. MV does this by actively promoting equality of opportunity for all with the right mix of talent, skills and potential and welcomes applications from a wide range of candidates, including those with criminal records. MV selects all candidates for interviews based on their skills, qualifications and experience.

MV can only ask an individual about convictions and cautions that are not protected under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. MV may use criminal record checks processed through the Disclosure and Barring Service (DBS) where appropriate, and is committed to treating all applicants fairly.

An application for a criminal record check is only submitted to DBS if one is both proportionate and relevant to the position concerned. For those positions where a criminal record check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate will be submitted in the event of the individual being offered the position.

The roles that MV has determined require a criminal record check are those positions at C-suite level, or those in the finance team. 

During screening, MV ensures that an open and measured discussion takes place on the subject of any offences or other matters that might be relevant to the position. Failure to reveal information that is directly relevant to the position sought could lead to withdrawal of an offer of employment. MVs pre-employment screening is conducted by a third party, Agenda.

MV makes every subject of a criminal record check submitted to DBS aware of the existence of the code of practice and makes a copy available on request.

MV undertakes to discuss any matter revealed on a DBS certificate with the individual seeking the position before withdrawing a conditional offer of employment.

This document can be made available on request to all applicants at any point in the recruitment process.

5.10 Harassment

Harassment is unwanted conduct, aggressive pressure, intimidation, or other conduct related to one or more Protected Characteristics, which has the purpose or effect of violating the dignity of individuals at work creating an intimidating, hostile, degrading, humiliating or offensive working environment. 

Sexual harassment is unwanted conducted of a sexual nature.

Harassment can take many forms including but not limited to verbal, non-verbal or physical.

MV is committed to providing a secure working environment free from harassment, where the dignity of individuals is respected.

All employees have a personal responsibility to behave in an appropriate manner at all times, including when outside of the workplace. The company will take action against any employee who brings the company’s reputation into disrepute.

Any allegation of harassment will be treated as serious and investigated in accordance with the Disciplinary Policy.

6. Human Rights Due Diligence

6.1 Human Rights Risk 

MV conducts ongoing due diligence across our business, supply chain, and business relationships, which includes regular audits, reviews of suppliers code’s of conduct, and our policies. 

We regularly conduct human rights impact assessments to improve our understanding of our human rights risks and the effectiveness of our existing policies and processes. 

7 . Tolerance Standard

If Monica Vinader becomes aware of any violations of this policy by a supplier or any business partner, the business relationship will be terminated immediately. If we have reason to believe the supplier or business partner was aware of the violation and willingly operated in violation of fundamental human rights, the supplier or business partner will be reported to the proper authorities.

8. Responsibilities

9. Stakeholder Engagement

MV engages and consults internal and external stakeholders on our human rights risks and impacts in addition to our human rights performance. We work with our internal and external stakeholders (e.g. suppliers, consultants) to advance our human rights commitments. 

Where its operations affect local communities, MV seeks to engage with community stakeholders to identify, mitigate and remediate adverse human rights risks. 

10. How to raise a concern:

MV wishes to encourage open and honest communication amongst employees. If employees are aware of a human rights issue, or the risk of a human rights issue occurring, they must immediately report this via EthicsPoint, MVs grievance and whistleblowing reporting service. 

These reports can be made anonymously or not, directly to MV or to our account manager, and either written or via phone call. If made to MV, the report will be received by the Director of People & Culture, the Group Risk Manager, or the Sustainability Manager, depending on the content of the report. 

The full details of how to make a report can be found in the Whistleblowing Policy. The link to the whistleblowing hotline can be found below: 

Whistleblowing Hotline 

11. Remediation 

If MV finds that it has caused or contributed to negative human rights impacts, the OECD and UNGP expect it would engage actively in remediation. There is no one-size-fits-all approach to remediation as it should be tailored to the offence or impact, but MV commits to supplying the appropriate resources and capabilities to carry out the remediation if required. 

For example, MV may work with suppliers or local community groups to address the issues identified in an appropriate do-no-harm manner. 

12. Governance and Review

While the Group Risk Manager is responsible for advising and guiding MV in upholding its human rights commitments, promoting and respecting human rights is the responsibility of all operational functions at MV. The c-suite holds accountability for the delivery of MVs human rights commitments. 

This policy is owned by the Group Risk Manager and is reviewed annually. Each new version must be approved by the c-suite. 

You can find the whistleblowing hotline link below: 

Whistleblowing Hotline 

ENTRY

The Birthday (“Discount”) begins at 00:01 GMT on 1st January 2023 and ends on 23:59 GMT 31st December 2024  (“Discount Promotion Period”). After this date, the Discount will no longer be valid.

During the Discount Promotion Period only, the Discount is valid for a maximum of one full price transaction per customer

Customer must have provided birthday and be signed up to our newsletter to be provided with The Discount code

The Discount is valid for customers who have provided their birthday month

Discount code must be entered at checkout to be redeemed

The Discount does not apply to shipping charges or gift wrapping charges

The Discount does not apply to Accessories range or to Gift Vouchers

The Discount cannot be used in conjunction with any other offer

PRIOR PROMOTIONS

The Birthday (“Discount”) begins at 00:01 GMT on 1st January 2023 and ends on 23:59 GMT 31st December 2024  (“Discount Promotion Period”). After this date, the Discount will no longer be valid.

The Monica Vinader Gift Voucher is available to purchase in GBP, Euros and dollars (US, SGD and HKD).

• Gift Vouchers and e-vouchers purchased in GBP can be redeemed at both our website and at our standalone MV boutiques.
• Gift Vouchers and e-vouchers purchased in US dollars can be redeemed at both our website and at our standalone MV boutique in Soho NYC.
• Gift Vouchers and e-vouchers purchased in euros can be redeemed on our website only - they cannot be redeemed at our boutiques or with any of our international stockists.
• Gift Vouchers and e-vouchers redeemed at our website must be redeemed in the currency of the voucher purchased
• Monica Vinader gift vouchers cannot be used in our Liberty, Selfridges, SOGO Causeway Bay or Takashimaya locations
• Gift Vouchers expire one year from date of purchase.
• The Monica Vinader Gift Voucher can be used as full or part payment for any purchase & does not have to be used in full at any one time.
• Gift Vouchers cannot be returned or exchanged for cash.
• If a product is returned to us that has been purchased using a Gift Voucher, the value will be refunded back onto that Gift Voucher, or a new Gift Voucher will be issued.
• Offer codes cannot be used to purchase gift vouchers.
• We reserve the right to amend or withdraw a promotion without notice.

For all enquiries, please contact our Customer Care team using the chat widget on the right hand side of this page.

ENTRY

The Frontline Key Worker (“Discount”) begins on the 16th October 2023 and ends on the 7th November 2024 (“Discount Promotion Period”). After this date, the Discount will no longer be valid.

Customers must submit a valid Frontline Key Worker email address (NHS, Emergency Services, Social Services or Armed Forces) using the form found here. On validation of their email address a discount code will be sent to the submitted email address within 72 hours. 

During the Discount Promotion Period only, eligible customers can enjoy 20% off full price  styles online at https://www.monicavinader.com/.  The customer must enter their unique discount code at checkout for the discount to be applied.

The discount does not apply to shipping charges.

The Promotion Discount cannot be used in conjunction with any other offer.

The Promotion is valid for a maximum of five full price transactions. 

All entries agree to be added to the Monica Vinader marketing database.

GENERAL

The Discount is open to those who submit a valid ‘Frontline Key Worker’ Email Address.

The Discount is subject to availability. The Discount is non-transferable, non-refundable, cannot be exchanged and cannot be redeemed for a cash equivalent.

The Discount is valid from the 16th October 2023 and ends on the 7th November 2024 after which time it expires. 

The Discount can be used online at monicavinader.com and in any full price Monica Vinader boutique. 

The Discount cannot be used in conjunction with any other offer.

Monica Vinader Online Terms of Sale apply to all product purchased at https://www.monicavinader.com/ 

Customers are deemed to have accepted and agreed to be bound by these terms and conditions upon usage of the Discount. Monica Vinader Ltd reserves the right to refuse to apply the Discount to anyone in breach of these terms and conditions. The decision of Monica Vinader Ltd regarding any aspect of the Discount is final and binding and no correspondence will be entered into about it.

Events may occur that render the Discount itself or the awarding of the Discount impossible due to reasons beyond the control of Monica Vinader Ltd and accordingly they may at their absolute discretion vary, amend or cancel the Discount and customers agree that no liability shall attach to Monica Vinader Ltd as a result thereof.

Insofar as is permitted by law, Monica Vinader Ltd, its agents or distributors will not in any circumstances be responsible or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Discount except where it is caused by the negligence, fraud or fraudulent misrepresentation of Monica Vinader Ltd, its agents or distributors or that of their employees.

Any dispute arising from, or related to, these Terms and Conditions shall be subject to the laws of England & Wales, and the exclusive jurisdiction of the courts of England &; Wales.

The Discount owner is Monica Vinader Ltd, Holkham Studios, Longlands, Holkham Park,Wells-Next-The-Sea, Norfolk, NR23 1SH. For any questions or queries regarding this Discount please contact us at customercare@monicavinader.com 

ENTRY

1.    The Social Media competition ("Prize Draw") begins at the time of posting and ends at the specified date on the competition post ("Prize Draw Period"). After this date, no further entries will be permitted.

PRIZES

1.    During the Prize Draw Period, users are automatically entered into the Prize Draw when they  complete the required steps as outlined on the competition post. 

2.    One (1) winner will be selected from entries at random by Monica Vinader Ltd to win the stated prize on the competition post.

3.  Entries are only accepted via completing the process outlined within the post copy on the competition post.

4.  One (1) winner will be selected each month from entries at random by Monica Vinader Ltd.

GENERAL

(1)    This Prize Draw is open to anyone aged 18 years or over with a postal address within a region Monica Vinader currently ships to. It exclude employees of Monica Vinader Ltd., their partners, families, agents or anyone else professionally associated with the draw. 

(2)  This Prize Draw is subject to availability. Entries on behalf of another person will not be accepted. Any incomplete, illegible or defaced entries will be deemed void.

(3)  All entries received after the Prize Draw Period will not be entered into the Prize Draw.

(4)  The winner will be chosen by Monica Vinader Ltd from all successful entries received and verified by Monica Vinader Ltd and/or its agents.

(5) Unless otherwise stated, one (1) winner will be selected from each competition post, from entries at random by the end of the competition period. If unclaimed within 5 working days, the Prize will be forfeited. 

(7)   The winner will be notified by Monica Vinader by Instagram direct message within one (1) week of the Prize Draw date with instructions on how to redeem.

(8)  All Prizes are non-transferable, non-refundable, cannot be exchanged and cannot be redeemed for a cash equivalent.

(9)  In the event that the winner does not redeem their Prize in accordance with instructions from Monica Vinader Ltd and/or Monica Vinader Ltd are unable to contact the winner due, Monica Vinader Ltd reserves the right to select another winner to receive the Prize.

(10) Monica Vinader Ltd accepts no responsibility for entries not successfully completed due to a technical fault of any kind or if for any reason a technical interruption, fault or site failure occurs when completing entry online, Monica Vinader Ltd does not take any responsibility for incomplete entries. Incomplete entries will not be considered valid for entry into the Prize Draw.

(11) Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Monica Vinader Ltd reserve the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions. The decision of Monica Vinader Ltd regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it. 

(12) Events may occur that render the Prize Draw itself or the awarding of the Prize impossible due to reasons beyond the control of Monica Vinader Ltd and accordingly they may at their absolute discretion vary, amend or cancel the promotion and the entrant agrees that no liability shall attach to Monica Vinader Ltd as a result thereof. Monica Vinader Ltd reserves the right to substitute the Prize for another Prize of equal value in the event that circumstances beyond its control make this unavoidable.

(13) As a condition of accepting the Prize Draw, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media

(14) Insofar as is permitted by law, Monica Vinader Ltd, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Monica Vinader Ltd, its agents or distributors or that of their employees.

(15) Any information entrants provide will be used by Monica Vinader Ltd. for the purpose of conducting this Prize Draw. Full details of the Monica Vinader Ltd. privacy policy can be found here

(16) Any dispute arising from, or related to, these Terms and Conditions shall be subject to the laws of England and Wales, and the exclusive jurisdiction of the courts of England.

(17) The competition owner is Monica Vinader Ltd, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. For any questions or queries regarding this competition please contact us customercare@monicavinader.com 

ENTRY

The Bath Sign Up Welding competition (“Prize Draw”) begins at 00:00:01 (GMT) on Friday, 22nd, December, 2023 and ends at 23:59:59 (GMT) on Thursday, 22nd, February, 2024 (“Prize Draw Period”). After this date, no further entries will be permitted.

One (1) winner will be selected on Thursday, 29th, February, 2024, the winner will be selected at random and win one (1) Monica Vinader 14k Solid Gold Permanent Bracelet to be redeemed in Monica Vinader Bath Boutique.  The value of the prize shall not exceed 150.00 GBP. 

During the Prize Draw Period, customers can enter into the Prize Draw when they complete the following:

Subscribe to the Monica Vinader newsletter via a link provided on the store hoarding

Subscribe to the Monica Vinader newsletter via the Bath Directory Page at https://www.monicavinader.com/stockists/details/coming-soon-bath-boutique

Entries are only accepted via the process outlined in point 3 and the email address provided will be used to contact the winners selected. Entries will only be valid, if they remain subscribed to the database when the winners are drawn. 

Only one entry per user. 

PRIZES

The winner of the prize draw will receive one (1) Monica Vinader 14k Solid Gold Permanent Bracelet to be redeemed in Monica Vinader Bath Boutique. The value of the prize shall not exceed 150.00 GBP. 

The prize cannot be exchanged for cash and is non transferable. 

Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

Winners will be contacted by email using the contact email given at the point of entry within 7 days of the Prize Draw date with instructions on how to redeem.

GENERAL

(1)    This Prize Draw is open to anyone aged 18 years or over, except employees of Monica Vinader Ltd and/or Monica Vinader Inc, their partners, families, agents or anyone else professionally associated with the draw. 

(2)  This Prize Draw is subject to availability. Users can complete only one entry during the Prize Draw Period. Entries on behalf of another person will not be accepted. Any incomplete, illegible or defaced entries will be deemed void.

(3)  All entries received after the Prize Draw Period will not be entered into the Prize Draw.

(4)  The winner will be chosen at random by Monica Vinader Ltd and/or Monica Vinader Inc from all successful entries received and verified by Monica Vinader Ltd and/or Monica Vinader Inc.

(5) The prize for each draw is one (1) Monica Vinader 14k Solid Gold Permanent Bracelet to be welded in Monica Vinader Bath Boutique. 

(6)  Prize Draw winners will be notified by email within 7 days of the closing date. If the winner cannot be contacted or does not claim their prize within 14 working days of notification, the Prize will be forfeited and a new winner drawn at random.

(7)  The winners will be notified by Monica Vinader by email using the contact email given at the point of entry within 7 days of the Prize Draw date with instructions on how to redeem.

(8)  All Prizes are non-transferable, non-refundable, cannot be exchanged and cannot be redeemed for a cash equivalent.

(9)  In the event that a winner does not redeem their Prize in accordance with instructions from Monica Vinader Ltd and/or Monica Vinader Inc are unable to contact the winner due, Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to select another winner to receive the Prize.

(10) Monica Vinader Ltd and/or Monica Vinader Inc accepts no responsibility for entries not successfully completed due to a technical fault of any kind or if for any reason a technical interruption, fault or site failure occurs when completing an entry online, Monica Vinader Ltd and/or Monica Vinader Inc does not take any responsibility for incomplete entries. Incomplete entries will not be considered valid for entry into the Prize Draw.

(11) Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions. The decision of Monica Vinader Ltd and/or Monica Vinader Inc regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it. 

(12) Events may occur that render the Prize Draw itself or the awarding of the Prize impossible due to reasons beyond the control of Monica Vinader Ltd and/or Monica Vinader Inc and accordingly they may at their absolute discretion vary, amend or cancel the promotion and the entrant agrees that no liability shall attach to Monica Vinader Ltd and/or Monica Vinader Inc as a result thereof. Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to substitute the Prize for another Prize of equal value in the event that circumstances beyond its control make this unavoidable.

(13) As a condition of accepting the Prize Draw, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media.

(14) Insofar as is permitted by law, Monica Vinader Ltd and/or Monica Vinader Inc, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Monica Vinader Ltd and/or Monica Vinader Inc, its agents or distributors or that of their employees.

(15) The winner agrees to the use of their name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant's prior consent.  Full details of the Monica Vinader Ltd and/or Monica Vinader Inc. privacy policy can be found at

 https://help.monicavinader.com/en/support/solutions/articles/27000051066-privacy-notice 

(16) The winner's name will be available 28 days after the closing date by sending a stamped addressed envelope to the following address: Survey Competition Results, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU.

(17) Any dispute arising from, or related to, these Terms and Conditions shall be subject to the laws of England and Wales, and the exclusive jurisdiction of the courts of England.

(18) The competition owner is Monica Vinader Ltd, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. For any questions or queries regarding this competition please contact us customercare@monicavinader.com 

ENTRY

The Prize Draw (“Prize Draw”) begins at 16:00:00 GMT on Thursday, 29th, February, 2024 and ends at 20:00:00 GMT on Thursday, 29th, February, 2024 (“Prize Draw Period”). After this date, no further entries will be permitted.

To enter the Prize Draw, customers must complete a prize draw entry card, available at a Participating Store and must provide that card to Monica Vinader Sales Associate during the Prize Draw Period and must provide their email address. One entry per customer during the Prize Draw Period only.

Participating Stores include:

• Monica Vinader Bath Boutique, 15 New Bond Street, Bath, BA1 1BA

PRIZES 

One (1) winner will be randomly selected every 30 minutes from all entries completed by Monica Vinader employees on Thursday, 29th, February, 2024. The drawn winner is entitled to receive one (1) Monica Vinader 14k Solid Gold Permanent Bracelet, as selected by Monica Vinader.  The value of the prize shall not exceed 150.00 GBP. 

The winner will be contacted by Monica Vinader staff by Monday, 4th, March, 2024 by email with instructions on how to redeem their prize.

GENERAL

(1) This Prize Draw is open to anyone aged 18 years or over, except employees of Monica Vinader Ltd and/or Monica Vinader Inc, their partner, families, agents or anyone else professional associated with the Prize Draw. 

(2) This promotion is subject to availability. Customers can complete one entry only during the Prize Draw Period. Entries on behalf of another person will not be accepted. Any incomplete, illegible or defaced entries will be deemed void.

(3) All entries received after the Prize Draw Period closes on Thursday, 29th, February, 2024 at 20:00:00  GMT will not be entered into the Prize Draw.

(4) The winner will be chosen at random by Monica Vinader Ltd and/or Monica Vinader Inc from all successful entries received and verified by Monica Vinader Ltd and/or Monica Vinader Inc and/or its agents. 

(5) Prize Draw Winners Date is Thursday, 29th, February, 2024. If unclaimed within 5 working days, the prize will be forfeited. 

(6) The winner(s) will be notified by Monica Vinader Ltd and/or Monica Vinader Inc by Monday, 4th, March, 2024 by email. 

(7) All prizes are non-transferable, non-refundable, cannot be exchanged and cannot be redeemed for a cash equivalent

(8) In the event that the winner does not redeem their Prize in accordance with instructions from Monica Vinader Ltd and/or Monica Vinader Inc are unable to contact the winner due to incorrect or incomplete details on the winner's Prize draw entry card, Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to select another winner to receive the Prize.

(9) Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions. The decision of Monica Vinader Ltd and/or Monica Vinader Inc regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.

(10) Events may occur that render the Prize Draw itself or the awarding of the prize impossible due to reasons beyond the control of Monica Vinader Ltd and/or Monica Vinader Inc and accordingly they may at their absolute discretion vary, amend or cancel the promotion and the entrant agrees that no liability shall attach to Monica Vinader Ltd and/or Monica Vinader Inc as a result thereof. Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to substitute the prize for another prize of equal value in the event that circumstances beyond its control make this unavoidable.

(11) As a condition of accepting the prize, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media.

(12) Insofar as is permitted by law, Monica Vinader Ltd and/or Monica Vinader Inc its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Monica Vinader Ltd and/or Monica Vinader Inc, its agents or distributors or that of their employees.

(13) The information entrants provide will be used by Monica Vinader Ltd and/or Monica Vinader Inc for the purpose of conducting this Prize Draw. Full details of the Monica Vinader Ltd and/or Monica Vinader Inc privacy policy can be found at http://www.monicavinader.com/customer-care/privacy-and-security/privacy-promise. 

(14) Any dispute arising from, or related to, these Terms and Conditions shall be subject to the laws of England and Wales, and the exclusive jurisdiction of the courts of England.

(15) The competition owner is Monica Vinader Inc, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. For any questions or queries regarding this competition please contact us customercare@monicavinader.com 

The Welcome (“Discount”) begins at 00:01 GMT on 28th December 2023 and ends on 23:59 GMT 28th December 2024  (“Discount Promotion Period”). After this date, the Discount will no longer be valid.

• During the Discount Promotion Period only, the Discount is valid for a maximum of one full price transaction per customer
• Customer must be signed up to our newsletter to be provided with The Discount code
• The Discount is valid for customers who have signed up via pop up  for the Welcome discount
• Discount code must be entered at checkout to be redeemed
• The Discount does not apply to shipping charges or gift wrapping charges
• The Discount does not apply to Accessories range or to Gift Vouchers
• The Discount cannot be used in conjunction with any other offer

ENTRY
The Customer Survey Win £500 MV vouchers competition (“Prize Draw”) begins at 08:00:00 (GMT) on Thursday, 21st March 2024 and ends at 23:59:59 (GMT) on Thursday, 28th March 2024 (“Prize Draw Period”). After this date, no further entries will be permitted.
One (1) winner will be selected on Tuesday, 2nd April, 2024 , the winner will be selected at random and win one (1) Monica Vinader 500.00 GBP voucher to be redeemed at either Monica Vinader Boutiques or online.
During the Prize Draw Period, customers can enter into the Prize Draw when they complete the survey sent via email
Entries are only accepted by completing the survey and the email address used to receive the survey will also be used to contact the winner selected. Entries will only be valid, if they remain subscribed to the database when the winners are drawn.
Only one entry per user.

PRIZES

The winner of the prize draw will receive one Monica Vinader 500.00 GBP voucher to be redeemed in Monica Vinader Boutiques or Online. The value of the prize shall not exceed 500.00 GBP.
The prize cannot be exchanged for cash and is non transferable.
Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
Winners will be contacted by email within 7 days of the Prize Draw date with instructions on how to redeem.

GENERAL

(1)    This Prize Draw is open to anyone aged 18 years or over, except employees of Monica Vinader Ltd. (or Monica Vinader Inc.), their partners, families, agents or anyone else professionally associated with the draw.
(2) This Prize Draw is subject to availability. Users can complete only one entry during the Prize Draw Period. Entries on behalf of another person will not be accepted. Any incomplete, illegible or defaced entries will be deemed void.
(3) All entries received after the Prize Draw Period will not be entered into the Prize Draw.
(4) The winner will be chosen at random by Monica Vinader Ltd from all successful entries received and verified by Monica Vinader Ltd.
(5) The prize for the draw is one Monica Vinader 500.00 GBP voucher to be redeemed in Monica Vinader Boutiques or Online. The value of the prize shall not exceed 500.00 GBP.
(6) Prize Draw winners will be notified by email within 7 days of the closing date. If the winner cannot be contacted or does not claim their prize within 14 working days of notification, the Prize will be forfeited and a new winner drawn at random.
(7) The winners will be notified by Monica Vinader by email using the email address we use to send the survey.
(8) All Prizes are non-transferable, non-refundable, cannot be exchanged and cannot be redeemed for a cash equivalent.
(9) In the event that a winner does not redeem their Prize in accordance with instructions from Monica Vinader Ltd and/or Monica Vinader Ltd are unable to contact the winner due, Monica Vinader Ltd reserves the right to select another winner to receive the Prize.
(10) Monica Vinader Ltd accepts no responsibility for entries not successfully completed due to a technical fault of any kind or if for any reason a technical interruption, fault or site failure occurs when completing an entry online, Monica Vinader Ltd does not take any responsibility for incomplete entries. Incomplete entries will not be considered valid for entry into the Prize Draw.
(11) Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Monica Vinader Ltd reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions. The decision of Monica Vinader Ltd regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.
(12) Events may occur that render the Prize Draw itself or the awarding of the Prize impossible due to reasons beyond the control of Monica Vinader Ltd and accordingly they may at their absolute discretion vary, amend or cancel the promotion and the entrant agrees that no liability shall attach to Monica Vinader Ltd as a result thereof. Monica Vinader Ltd reserves the right to substitute the Prize for another Prize of equal value in the event that circumstances beyond its control make this unavoidable.
(13) As a condition of accepting the Prize Draw, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media.
(14) Insofar as is permitted by law, Monica Vinader Ltd, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Monica Vinader Ltd, its agents or distributors or that of their employees.
(15) The winner agrees to the use of their name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant's prior consent. Full details of the Monica Vinader Ltd. privacy policy can be found at https://help.monicavinader.com/en/support/solutions/articles/27000051066-privacy-notice 
(16) Any dispute arising from, or related to, these Terms and Conditions shall be subject to the laws of England and Wales, and the exclusive jurisdiction of the courts of England.
(17) The competition owner is Monica Vinader Ltd, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. For any questions or queries regarding this competition please contact us customercare@monicavinader.com 

ENTRY

1.    The Win Your Order  Hourly Draw competition (“Prize Draw”) begins at 08:00:00 (GMT) on Friday 29th March 2024 and ends at 07:59:59 (BST) on Tuesday 2nd April 2024 (“Prize Draw Period”). After this date, no further entries will be permitted.

2.     During the Prize Draw Period, a winner will be selected at random every 60 minutes and there will be a total of 96 Prize Draws, each winning a voucher equal to the value of their order.

3.     During the Prize Draw Period, customers are automatically entered into the Prize Draw for their respective 60 minute window when they complete the following:

o  Purchase any Monica Vinader product via https://www.monicavinader.com/ where delivery country for your order is the United Kingdom or at a Monica Vinader boutique (participating boutiques only - UK: Chelsea, Westfield White City, Mayfair, Covent Garden, Broadgate, Canary Wharf, Marylebone, Bicester Village, Liberty London, Selfridges London, Selfridges Birmingham, Selfridges Manchester, Leeds. Bath). A contact email address must be provided at the time of purchase. 

4.     Entries are only accepted via the process outlined in point 3 and an email address must be provided at point of purchase so that the winners can be contacted.

5.     Purchase is necessary to enter, and entries are per purchase order, not per product within the same order.

PRIZES

1.    The winner of each of the 96 Prize Draws will receive a Monica Vinader offer code to the value of their qualifying order made during the prize draw period. With a limit of £200 GBP.  This voucher can be spent at https://www.monicavinader.com/  or in Monica Vinader boutiques listed below. 

UK: Chelsea, Westfield White City, Mayfair, Covent Garden, Broadgate, Canary Wharf, Marylebone, Bicester Village, Bath, Leeds.

2.     The prize is in the form of an offer code, which cannot be exchanged for cash and is non transferable.

3.     The offer code is valid until 29th September 2024 and can only be used on full price items. The offer code can not be used in conjunction with any other offer, promotion, or gift voucher.

4..     The offer code must be redeemed in a single transaction and will not apply towards delivery charges (if applicable). 

GENERAL

(1)    This Prize Draw is open to anyone aged 18 years or over, except employees of Monica Vinader Ltd. (or Monica Vinader Inc.), their partners, families, agents or anyone else professionally associated with the draw. 

(2)   This Prize Draw is subject to availability. Users can complete multiple entries during the Prize Draw Period. Entries on behalf of another person will not be accepted. Any incomplete, illegible or defaced entries will be deemed void.

(3)  All entries received after the Prize Draw Period will not be entered into the Prize Draw.

(4)   The winner will be chosen at random by Monica Vinader Ltd from all successful entries received and verified by Monica Vinader Ltd. 

(5)  The prize for each draw is 1 x offer code worth the value of the qualifying order value

(6)  Prize Draw winners will be notified by email within 7 days of the closing date. If the winner cannot be contacted or does not claim their prize within 14 working days of notification, the Prize will be forfeited and a new winner drawn at random.

(7)  The winners will be notified by Monica Vinader by email using the contact email given at the point of entry within 7 days of the Prize Draw date with instructions on how to redeem.

(8)  All Prizes are non-transferable, non-refundable, cannot be exchanged and cannot be redeemed for a cash equivalent.

(9)  In the event that a winner does not redeem their Prize in accordance with instructions from Monica Vinader Ltd and/or Monica Vinader Ltd are unable to contact the winner due, Monica Vinader Ltd reserves the right to select another winner to receive the Prize.

(10) Monica Vinader Ltd accepts no responsibility for entries not successfully completed due to a technical fault of any kind or if for any reason a technical interruption, fault or site failure occurs when completing entry online, Monica Vinader Ltd does not take any responsibility for incomplete entries. Incomplete entries will not be considered valid for entry into the Prize Draw.

(11) Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Monica Vinader Ltd reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions. The decision of Monica Vinader Ltd regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it. 

(12) Events may occur that render the Prize Draw itself or the awarding of the Prize impossible due to reasons beyond the control of Monica Vinader Ltd and accordingly they may at their absolute discretion vary, amend or cancel the promotion and the entrant agrees that no liability shall attach to Monica Vinader Ltd as a result thereof. Monica Vinader Ltd reserves the right to substitute the Prize for another Prize of equal value in the event that circumstances beyond its control make this unavoidable.

(13) As a condition of accepting the Prize Draw, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media.

(14) Insofar as is permitted by law, Monica Vinader Ltd, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Monica Vinader Ltd, its agents or distributors or that of their employees.

(15) The information entrants provide will be used by Monica Vinader Ltd. for the purpose of conducting this Prize Draw. Full details of the Monica Vinader Ltd. privacy policy can be found at

 https://help.monicavinader.com/en/support/solutions/articles/27000051066-privacy-notice 

(16) Any dispute arising from, or related to, these Terms and Conditions shall be subject to the laws of England and Wales, and the exclusive jurisdiction of the courts of England.

(17) The competition owner is Monica Vinader Ltd, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. For any questions or queries regarding this competition please contact us customercare@monicavinader.com 

ENTRY

1. The Wave Sign Up Competition (“Prize Draw”) begins at 00:01:00 BST on Monday, 15th, April, 2024 and ends at 23:59:00 BST on Sunday, 19th, May, 2024 (“Prize Draw Period”). After this date, no further entries will be permitted.

2. During the Prize Draw Period, customers can enter into the Prize Draw when they complete the following:

   1. Subscribe to the Monica Vinader newsletter via a link provided on a printed booklet available at a Participating Store

3.  One entry per customer during the Prize Draw Period only.

4. Participating Stores include:

   1. UK: Bath, Bicester Village, Broadgate, Canary Wharf, Chelsea, Covent Garden, Liberty London, Leeds, Mayfair, Marylebone, Selfridges London,  Selfridges Birmingham, Selfridges Manchester and Westfield

   2. US: New York, Nordstrom Mission Viejo, Nordstrom South Coast Plaza and Nordstrom Bellevue Square

   3. Hong Kong: IFC Mall, Harbour City, SOGO Causeway Bay and New Town Plaza

   4. Singapore: ION Orchard and TAKASHIMAYA

PRIZES 

1. One (1) winner will be randomly selected  from all entries completed.

2. The winner of the prize will receive one (1) pair of Monica Vinader 18ct Gold Vermeil The Wave Large Stud Earrings. The value of the prize shall not exceed 150.00 GBP. 

3. The prize cannot be exchanged for cash and is non transferable.

4. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

5. The winner will be contacted by Monica Vinader staff by Monday, 20th, May, 2024 by email with instructions on how to redeem their prize.

GENERAL

1. This Prize Draw is open to anyone aged 18 years or over, except employees of Monica Vinader Ltd and/or Monica Vinader Inc, their partner, families, agents or anyone else professional associated with the Prize Draw. 

2. This promotion is subject to availability. Customers can complete one entry only during the Prize Draw Period. Entries on behalf of another person will not be accepted. Any incomplete, illegible or defaced entries will be deemed void.

3. All entries received after the Prize Draw Period closes on Sunday, 19th, May, 2024 at 23:59:00 BST will not be entered into the Prize Draw.

4. The winner will be chosen at random by Monica Vinader Ltd and/or Monica Vinader Inc from all successful entries received and verified by Monica Vinader Ltd and/or Monica Vinader Inc and/or its agents. 

5. Prize Draw Winners Date is Monday, 20th, May, 2024. If unclaimed within 5 working days, the prize will be forfeited. 

6. The winner(s) will be notified by Monica Vinader Ltd and/or Monica Vinader Inc by Monday, 20th, May, 2024 by email. 

7. All prizes are non-transferable, non-refundable, cannot be exchanged and cannot be redeemed for a cash equivalent

8. In the event that the winner does not redeem their Prize in accordance with instructions from Monica Vinader Ltd and/or Monica Vinader Inc are unable to contact the winner due to incorrect or incomplete details on the winner's Prize draw entry card, Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to select another winner to receive the Prize.

9. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions. The decision of Monica Vinader Ltd and/or Monica Vinader Inc regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.

10. Events may occur that render the Prize Draw itself or the awarding of the prize impossible due to reasons beyond the control of Monica Vinader Ltd and/or Monica Vinader Inc and accordingly they may at their absolute discretion vary, amend or cancel the promotion and the entrant agrees that no liability shall attach to Monica Vinader Ltd and/or Monica Vinader Inc as a result thereof. Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to substitute the prize for another prize of equal value in the event that circumstances beyond its control make this unavoidable.

11. As a condition of accepting the prize, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media.

12. Insofar as is permitted by law, Monica Vinader Ltd and/or Monica Vinader Inc its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Monica Vinader Ltd and/or Monica Vinader Inc, its agents or distributors or that of their employees.

13. The information entrants provide will be used by Monica Vinader Ltd and/or Monica Vinader Inc for the purpose of conducting this Prize Draw. Full details of the Monica Vinader Ltd and/or Monica Vinader Inc privacy policy can be found at http://www.monicavinader.com/customer-care/privacy-and-security/privacy-promise  

14. Any dispute arising from, or related to, these Terms and Conditions shall be subject to the laws of England and Wales, and the exclusive jurisdiction of the courts of England.

The competition owner is Monica Vinader Ltd, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. For any questions or queries regarding this competition please contact us at customercare@monicavinader.com  

ENTRY

The UK Payday Promotion (“Discount”) begins at 00:01 BST on 25th  April 2024 and ends on 08:00 BST 30th April 2024  (“Discount Promotion Period”). After this date, the Discount will no longer be valid.

During the Discount Promotion Period only, the Discount is valid for a maximum of one full price transaction per eligible customer

Customers selected to receive the code will do so via email and on the basis that they are signed up to our newsletter at the time of issue.

Discount code must be entered at checkout to be redeemed

The Discount does not apply to shipping charges or gift wrapping charges

The Discount does not apply to Gift Vouchers

The Discount cannot be used in conjunction with any other offer

ENTRY

1.    The SheerLuxe x Monica Vinader Competition (“Prize Draw”) begins at 00:00 on 1st May GMT and ends at 23:59 GMT on 12th June (“Prize Draw Period”). After this date, no further entries will be permitted.

2.     After the Prize Draw Period, a winner will be randomly selected from the customers that signed via the SheerLuxe x Monica Vinader site.

3.     During the Prize Draw Period, customers are automatically entered into the Prize Draw when they complete the following:

o  Sign up on the SheerLuxe landing page via this link.

4.     Entries are only accepted via the process outlined in point 3 and an email address must be provided at “point” of sign up so that the winners can be contacted.

PRIZES

1.    The winner of this competition will receive a Monica Vinader voucher code to the value of £500 GBP. With a limit of £500 GBP.  This voucher can be spent at https://www.monicavinader.com/ or in “selected” Monica Vinader boutiques listed below. 

UK: Chelsea, Westfield White City, Mayfair, Covent Garden, Broadgate, Canary Wharf, Marylebone, Bicester Village, Bath, Leeds.

2.     The prize is in the form of a voucher code, which cannot be exchanged for cash and is non transferable.

3.     The voucher code is valid until 31st May 2025 and can only be used on full price items. The offer code can not be used in conjunction with any other offer, promotion, or gift voucher.

4..     The offer code must be redeemed in a single transaction and will not apply towards delivery charges (if applicable). 

GENERAL

(1)    This Prize Draw is open to anyone aged 18 years or over, except employees of Monica Vinader Ltd, SheerLuxe Ltd, including their partners, families, agents or anyone else professionally associated with the draw.

(2)   This Prize Draw is subject to availability. Users can complete one entry during the Prize Draw Period. Entries on behalf of another person will not be accepted. Any incomplete, illegible or defaced entries will be deemed void. 

(3)  All entries received after the Prize Draw Period will not be entered into the Prize Draw.

(4)   The winner will be chosen at random by SheerLuxe from all successful entries received and verified by Monica Vinader Ltd & SheerLuxe. 

(5)  The prize for this competition  is 1 x £500 GBP voucher code. Can only be used on full priced items and is one time use only. 

(6)  Prize Draw winners will be notified by email within 7 days of the closing date. If the winner cannot be contacted or does not claim their prize within 14 working days of notification, the Prize will be forfeited and a new winner drawn at random.

(7)  The winners will be notified by SheerLuxe by email using the contact email given at the point of entry within 7 days of the Prize Draw date with instructions on how to redeem.

(8)  All Prizes are non-transferable, non-refundable, cannot be exchanged and cannot be redeemed for a cash equivalent.

(9)  In the event that a winner does not redeem their Prize in accordance with instructions from Monica Vinader Ltd and SheerLuxe, Monica Vinader Ltd and SheerLuxe reserves the right to select another winner to receive the Prize.

(10) Monica Vinader Ltd accepts no responsibility for entries not successfully completed due to a technical fault of any kind or if for any reason a technical interruption, fault or site failure occurs when completing an entry online, Monica Vinader Ltd does not take any responsibility for incomplete entries. Incomplete entries will not be considered valid for entry into the Prize Draw.

(11) Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Monica Vinader Ltd reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions. The decision of Monica Vinader Ltd regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it. 

(12) Events may occur that render the Prize Draw itself or the awarding of the Prize impossible due to reasons beyond the control of Monica Vinader Ltd and accordingly they may at their absolute discretion vary, amend or cancel the promotion and the entrant agrees that no liability shall attach to Monica Vinader Ltd as a result thereof. Monica Vinader Ltd reserves the right to substitute the Prize for another Prize of equal value in the event that circumstances beyond its control make this unavoidable.

(13) As a condition of accepting the Prize Draw, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media.

(14) Insofar as is permitted by law, Monica Vinader Ltd, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Monica Vinader Ltd, its agents or distributors or that of their employees.

(15) The information entrants provide will be used by Monica Vinader Ltd. for the purpose of conducting this Prize Draw. Full details of the Monica Vinader Ltd. privacy policy can be found at

 https://help.monicavinader.com/en/support/solutions/articles/27000051066-privacy-notice 

(16) Any dispute arising from, or related to, these Terms and Conditions shall be subject to the laws of England and Wales, and the exclusive jurisdiction of the courts of England.

(17) The competition owner is Monica Vinader Ltd, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. For any questions or queries regarding this competition please contact us customercare@monicavinader.com 

ENTRY

The Prize Draw (“Prize Draw”) begins at 09:00:00 PDT on Saturday, 4th, May, 2024 and ends at 17:00:00 PDT on Saturday, 4th, May, 2024 (“Prize Draw Period”). After this date, no further entries will be permitted.

To enter the Prize Draw, customers must complete a prize draw entry card, available at a Participating Store and must provide that card to Monica Vinader Sales Associate during the Prize Draw Period and must provide their email address. One entry per customer during the Prize Draw Period only.

Participating Stores include:

• Monica Vinader Bellevue Square Boutique, 100 Bellevue Square, Bellevue, WA,98004

PRIZES 

One (1) winner will be randomly selected every 30 minutes from all entries completed by Monica Vinader employees on Saturday, 4th, May, 2024. The drawn winner is entitled to receive one (1) Monica Vinader 14k Solid Gold Permanent Bracelet, as selected by Monica Vinader.  The value of the prize shall not exceed 150.00 USD. 

The winner will be contacted by Monica Vinader staff by Monday, 6th, May, 2024 by email with instructions on how to redeem their prize.

GENERAL

(1)This Prize Draw is open to anyone aged 18 years or over, except employees of Monica Vinader Ltd and/or Monica Vinader Inc, their partner, families, agents or anyone else professional associated with the Prize Draw. 

(2)This promotion is subject to availability. Customers can complete one entry only during the Prize Draw Period. Entries on behalf of another person will not be accepted. Any incomplete, illegible or defaced entries will be deemed void.

(3)All entries received after the Prize Draw Period closes on Saturday, 4th, May, 2024 at 17:00:00 PDT will not be entered into the Prize Draw.

(4)The winner will be chosen at random by Monica Vinader Ltd and/or Monica Vinader Inc from all successful entries received and verified by Monica Vinader Ltd and/or Monica Vinader Inc and/or its agents. 

(5)Prize Draw Winners Date is Saturday, 4th, May, 2024. If unclaimed within 5 working days, the prize will be forfeited. 

(6)The winner(s) will be notified by Monica Vinader Ltd and/or Monica Vinader Inc by Monday, 6th, May, 2024 by email. 

(7)All prizes are non-transferable, non-refundable, cannot be exchanged and cannot be redeemed for a cash equivalent

(8)In the event that the winner does not redeem their Prize in accordance with instructions from Monica Vinader Ltd and/or Monica Vinader Inc are unable to contact the winner due to incorrect or incomplete details on the winner's Prize draw entry card, Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to select another winner to receive the Prize.

(9)Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions. The decision of Monica Vinader Ltd and/or Monica Vinader Inc regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.

(10)Events may occur that render the Prize Draw itself or the awarding of the prize impossible due to reasons beyond the control of Monica Vinader Ltd and/or Monica Vinader Inc and accordingly they may at their absolute discretion vary, amend or cancel the promotion and the entrant agrees that no liability shall attach to Monica Vinader Ltd and/or Monica Vinader Inc as a result thereof. Monica Vinader Ltd and/or Monica Vinader Inc reserves the right to substitute the prize for another prize of equal value in the event that circumstances beyond its control make this unavoidable.

(11)As a condition of accepting the prize, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media.

(12)Insofar as is permitted by law, Monica Vinader Ltd and/or Monica Vinader Inc its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Monica Vinader Ltd and/or Monica Vinader Inc, its agents or distributors or that of their employees.

(13)The information entrants provide will be used by Monica Vinader Ltd and/or Monica Vinader Inc for the purpose of conducting this Prize Draw. Full details of the Monica Vinader Ltd and/or Monica Vinader Inc privacy policy can be found at http://www.monicavinader.com/customer-care/privacy-and-security/privacy-promise 

(14)Any dispute arising from, or related to, these Terms and Conditions shall be subject to the laws of England and Wales, and the exclusive jurisdiction of the courts of England.

(15)The competition owner is Monica Vinader Inc, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. For any questions or queries regarding this competition please contact us customercare@monicavinader.com 

ENTRY

The US Customer Survey Win $500 MV vouchers competition (“Prize Draw”) begins at 12:00:00 (BST) on Sunday, 19th May 2024 and ends at 11:59:59 (BST) on Sunday, 26th May 2024 (“Prize Draw Period”). After this date, no further entries will be permitted.

One (1) winner will be selected on Tuesday, 28th May, 2024 , the winner will be selected at random and win one (1) Monica Vinader 500.00 USD voucher to be redeemed online.

During the Prize Draw Period, customers can enter into the Prize Draw when they complete the survey sent via email

Entries are only accepted by completing the survey and the email address used to receive the survey will also be used to contact the winner selected. Entries will only be valid, if they remain subscribed to the database when the winners are drawn.

Only one entry per user.

PRIZES

The winner of the prize draw will receive one Monica Vinader 500.00 USD voucher to be redeemed Online at monicavinader.com. The value of the prize shall not exceed 500.00 USD.

The prize cannot be exchanged for cash and is non transferable.

Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

Winners will be contacted by email within 7 days of the Prize Draw date with instructions on how to redeem.

GENERAL

(1)    This Prize Draw is open to anyone aged 18 years or over, except employees of Monica Vinader Ltd. (or Monica Vinader Inc.), their partners, families, agents or anyone else professionally associated with the draw.

(2) This Prize Draw is subject to availability. Users can complete only one entry during the Prize Draw Period. Entries on behalf of another person will not be accepted. Any incomplete, illegible or defaced entries will be deemed void.

(3) All entries received after the Prize Draw Period will not be entered into the Prize Draw.

(4) The winner will be chosen at random by Monica Vinader Ltd from all successful entries received and verified by Monica Vinader Ltd.

(5) The prize for the draw is one Monica Vinader 500.00 USD voucher to be redeemed online at monicavinader.com. The value of the prize shall not exceed 500.00 USD.

(6) Prize Draw winners will be notified by email within 7 days of the closing date. If the winner cannot be contacted or does not claim their prize within 14 working days of notification, the Prize will be forfeited and a new winner drawn at random.

(7) The winners will be notified by Monica Vinader by email using the email address we use to send the survey.

(8) All Prizes are non-transferable, non-refundable, cannot be exchanged and cannot be redeemed for a cash equivalent.

(9) In the event that a winner does not redeem their Prize in accordance with instructions from Monica Vinader Ltd and/or Monica Vinader Ltd are unable to contact the winner due, Monica Vinader Ltd reserves the right to select another winner to receive the Prize.

(10) Monica Vinader Ltd accepts no responsibility for entries not successfully completed due to a technical fault of any kind or if for any reason a technical interruption, fault or site failure occurs when completing an entry online, Monica Vinader Ltd does not take any responsibility for incomplete entries. Incomplete entries will not be considered valid for entry into the Prize Draw.

(11) Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Monica Vinader Ltd reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions. The decision of Monica Vinader Ltd regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.

(12) Events may occur that render the Prize Draw itself or the awarding of the Prize impossible due to reasons beyond the control of Monica Vinader Ltd and accordingly they may at their absolute discretion vary, amend or cancel the promotion and the entrant agrees that no liability shall attach to Monica Vinader Ltd as a result thereof. Monica Vinader Ltd reserves the right to substitute the Prize for another Prize of equal value in the event that circumstances beyond its control make this unavoidable.

(13) As a condition of accepting the Prize Draw, winners may be required to participate in publicity related to the Prize Draw which may include the publication of their name and photograph in any media.

(14) Insofar as is permitted by law, Monica Vinader Ltd, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Monica Vinader Ltd, its agents or distributors or that of their employees.

(15) The winner agrees to the use of their name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant's prior consent. Full details of the Monica Vinader Ltd. privacy policy can be found at https://help.monicavinader.com/en/support/solutions/articles/27000051066-privacy-notice 

(16) Any dispute arising from, or related to, these Terms and Conditions shall be subject to the laws of England and Wales, and the exclusive jurisdiction of the courts of England.

(17) The competition owner is Monica Vinader Ltd, Holkham Studios, Longlands, Wells-Next-The-Sea, Norfolk, NR23 1RU. For any questions or queries regarding this competition please contact us customercare@monicavinader.com  

The Summer order insert promotion (“Discount”) begins at 00:01 GMT on 6th June 2024 and ends on 23:59 GMT 31st August 2024  (“Discount Promotion Period”). After this date, the Discount will no longer be valid.

• During the Discount Promotion Period only, the Discount is valid for a maximum of one full price transaction per customer
• Customers must have made an order online within the promotion period to be eligible to receive the discount code. 
• Discount code must be entered at checkout to be redeemed
• The Discount does not apply to shipping charges or gift wrapping charges
• The Discount does not apply to Accessories range or to Gift Vouchers
• The Discount cannot be used in conjunction with any other offer