Blackhawk Network California, Inc. (NMLS# 925953) is licensed in connection with its money services business the sales of open loop (i.e. Visa) and Original Content (i.e. Happy Cards, One4All, Giving Good) in various U.S. jurisdictions. Please see below for certain disclosures required by specific states.
If you have any questions or complaints, please direct them to:
Blackhawk Network California, Inc. 6220 Stoneridge Mall Road Pleasanton, CA 94582 Phone number: 888-524-1283Blackhawk Network California, Inc. provides money services pursuant to the Alaska Uniform Money Services Act.
If your issue is unresolved by Blackhawk Network California, Inc. (888) 633-9434, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents to:
Division of Banking & Securities
PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.
Blackhawk Network California, Inc. (Lic.# MT-0914710) is licensed by the Arizona Department of Financial Institutions. For Consumer Complaints or Questions contact:
Arizona Department of Financial Institutions
100 N. 15th Avenue, Suite 261
Phoenix, Arizona 85007(602) 771-2800
[DDP Name, mailing address, and telephone number of the authorized delegate] is an agent conducting business on behalf of Blackhawk Network California, Inc. (“BHN CA”), which is licensed under the Arkansas Money Services Act. Unresolved complaints may be directed to:
Arkansas Security Department
1 Commerce Wy #402, Little Rock, AR 72202
(501) 324-9260
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection & Innovation at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dfpi.ca.gov or by mail at the California Department of Financial Protection & Innovation, Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814.
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes
If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection & Innovation at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dfpi.ca.gov or by mail at the California Department of Financial Protection & Innovation, Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking1560 Broadway, Suite 975Denver, CO 80202 email:DORA_BankingWebsite@state.co.us website:banking.colorado.gov/industry/money-transmitters
[DDP/Partner Name] is an agent of Blackhawk Network California, Inc., a licensed money services business by the Florida Office of Financial Regulation (Lic.# FT230000221). If you have a complaint or concern, please call Blackhawk Network California, Inc. at 888-633-9434.
[DDP/Partner Name] is an agent of Blackhawk Network California, Inc. a licensed by the Georgia Department of Banking and Finance. (Lic.# 8941/ NMLS# 925953).
This retail store is an authorized seller of Blackhawk Network California, Inc., a licensed money transmitter in the State of Illinois. This authorization may be revoked at any time by the licensee. For suspected violations of the Transmitters of Money Act, a customer may contact:
Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Telephone: 888-473-4858
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Blackhawk Network California, Inc. (Lic.# 9159/ NMLS# 925953 ) at:
Office of the Commissioner of Financial Regulation 1100 North Eutaw St, Suite 611, Baltimore, MD 21201 Telephone: 888-784-0136
Blackhawk Network California, Inc. (Lic.# MT/000101) holds a valid and existing Money Transmitters License issued by the Commissioner of Banking and Consumer Finance under the Mississippi Money Transmitters Act.
Blackhawk Network California, Inc. (Lic.# MN-MT-925953) has been authorized by the State of Minnesota Department of Commerce to transact the business of money transmitter, unless this authority be suspended, revoked, or otherwise legally terminated. If you have questions or complaints, please contact BHN CA at (888) 527-6033. For unresolved complaints you may call the Minnesota Department of Commerce at 651-539-1500.
Blackhawk Network California, Inc. (Lic. # 15570-MT) has been granted a license by the New Hampshire Banking Department to engage in business as a Money Transmitter in accordance with and subject to the provisions of the New Hampshire Revised Statutes Annotated Chapter 399-G as amended and any regulations promulgated thereunder.
Blackhawk Network California, Inc. is licensed as a Money Transmitter by the New York State Department of Financial Services. If you have any questions or complaints, please direct them to:
Blackhawk Network California, Inc. 6220 Stoneridge Mall Road Pleasanton, CA 94582 Phone number: 888-633-9434
Unresolved consumer complaints may be mailed to:
New York State Department of Financial Services One State Street New York, NY 10004-1417 Fax number: 212-709-1673 Consumer Help Line at 877-226-5697
Money transmission on behalf of Blackhawk Network California, Inc. is conducted at this location pursuant to the North Carolina Money Transmitters Act, N.C.G.S. § 53-208.41 et seq. If you have an inquiry or complaint, please contact Blackhawk Network California, Inc. at (888) 633-9434
Blackhawk Network California, Inc. ( NMLS# 925953) is authorized to engage in the business of money transmission in the State of Oklahoma, subject to the provisions and requirements of the Oklahoma Financial Transaction Reporting Act, 6 O.S. § 1511 et seq., and regulations of the Oklahoma State Banking Board promulgated there under.
Blackhawk Network California, Inc. (Lic.# 33186/ NMLS# 925953) is a licensed money transmitter in the State of Pennsylvania. Consumer's questions may be directed to BHN CA at (888) 633-9434.
[DDP/Partner Name] engages in the money transmission as an authorized delegate of Blackhawk Network California, Inc. If you have a complaint, first contact the consumer assistance division of Blackhawk Network California, Inc. at 888-633-9434. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking:
In Person or U.S. Mail:
Texas Department of Banking 2601 North Lamar Boulevard, Suite 300 Austin, TX 78705-4294
After first contacting Blackhawk Network California, Inc. at (888) 633-9434, if you still have an unresolved complaint you may file it by contacting the Washington Division of Consumer Services:
Blackhawk Network California, Inc. (Lic.# 121-SOC) is licensed by the Department of Financial Institutions of the State of Wisconsin pursuant to Chapter 217, Wisconsin Statutes.