We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi, please review and unblock themacsfarm.co.uk. This is had been compromised but site completely rebuilt, removed as many as possible from virus total, 3 remaining who are not being responsive but all the others checked and removed from their lists....
Hi, I am writing to report a critical issue regarding our domain, Tally.so, which has been mistakenly flagged by Vodafone Secure Net. We received reports from users in UK, Spain, South Africa and Ukraine. Tally.so is a trusted form-building service u...
Dear support,The following domains are blocked www.kintojoin.io, login.kintojoin.io, app.kintojoin.io, and kintojoin.io. This is preventing our clients and customers from accessing the KINTO Join App. We investigated and found that this is because of...
We have a Samsung Galaxy, iPhone and Gigacube all working from 5G signal on a mast that's 75m from our house. All of a sudden the 5G signal has disappeared. We now get 4G+ signals instead but no 5G. Our wifi still works fine from the Gigacube and our...
Regular issue meaning you cant stream anything, listen to music or browse the internet on what is a main route into london, signal is a complete joke but despite reporting there is no improvement. Anyone else have these issues?
I have upgraded to a new 200GB plan with 50GB airtime Red and extra 150GB, however the first month (May 2024) after using up the main 50GB, the internet is cut, I cannot use my extra data. Contacted Vodafone nothing was taken action.
Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...
Hello, We have received several complaints from our customers that they are unable to access our website www.millicast.com from the Vodafone home broadband service, apparently our site is being blocked by your DNS servers and/or by Secure Net. We are...
Hi,My website https://www.songdance.co/ is being blocked by Vodaphone.My customers from the UK on your network are experiencing this issue.Can you please investigate?Thank you.
This morning in OX2 0DA, the 4G network dropped off. This occasionally happens and after a minute or so, it comes back up. Today it stayed off. I hadn't received any notification text message.On calling 191 I received the usual apologies, so sorry...