Why won't my Apple TV recognize my Apple ID?

ramusic wrote:

Thanks, I have tried this several times but no joy. 😩

What part doesn’t work as expected? Do you have two-factor authentication set up at all? Do you get the verification code? Can you get a new verification code at will from iPhone (or iPad, or iPod touch, or Mac)? Can you enter the code’s 6 digits within 30 seconds of receiving it?

On a separate note: —

If the Apple TV box says “Activation: Failed” in Settings﹥General﹥About﹥, and won’t accept activation normally, then there would be a computer software tool to help enter your Apple ID for the Apple TV box. User RKG61 offered these steps a while back: discussions.apple.com/thread/253315520.

If your Apple TV isn't recognizing your Apple ID, first, try signing out of your Apple ID on the Apple TV and then signing back in. Make sure you're using the correct credentials. If that doesn't work, check your internet connection on the Apple TV. Sometimes a poor connection can cause issues with sign-in. If the problem persists, you may need to restart your Apple TV or contact Apple

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.

Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

What is your model Apple TV box?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

You can reset an Apple TV to factory settings via the Settings app. Then you can set it back up by signing in with your Apple ID.

if it’s an Apple phone tv 3er generation sorry those are out of support and obsolete

So what, they just stop working? Are you suggesting that it being "out of support" means there's no way to get it to work? If not, your comment isn't too helpful.