We know in certain circles the new Clear has gained something of a reputation for being vaporware. It’s true that we’ve taken a somewhat insane amount of time on this one, but we hope the passion we poured into it to try to do it justice shows.

Hi all, I know many of you underwent a pretty terrible experience when iOS 16 broke some things with how Clear worked. It took us much longer than we wanted to get the fix out and while I tried to reply to everyone who was writing in, I realize the silence in other support channels was a huge part of the problem.

(Hey all, just setting this up ahead of next week’s WWDC Keynote. I plan to set up a ‘live discussion thread’ here where we can all comment as we view, keep an eye on things possibly relevant for new Clear etc.)