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Cambodia Airports

Cargo

Enabling air shipment needs

Import

  • Import cargo type

    • General cargo
    • Mail/post mail
    • Dangerous goods
    • Perishables
    • Vulnerable/valuable goods
    • Goods requires room temperature (+2c to +8c) and (+15c to +25c)
    • Heavy cargo
    • Special cargo (consignee or agent should do pre-clearance before cargo arrival)
    * Note :
    • Strong room/safe for valuable goods is not available
    • Due to limited space, please send prior notice of special cargo which requires room temperature control
     

    Import warehouse facilities

    All necessary resources to handle cargo shipments are available, including:

    • Import loading docks
    • Import storage
    • X-ray screening devices
    • Handling equipment and tools (forklifts, plastic pallets, towing tractors…)
    • Cold storage temperature (2°c - 8°c)
    • Dangerous goods storage

    Import cargo process

    • Notification: consignee will be notified after his/her document and cargo arrived
    • Document delivery: consignee can pick up his/her document (original AWB and pouch) at cargo counter. He/she will need to present the authorization letter and a copy of ID card/Passport
    • Custom Office: after received document from cargo, consignee has to do custom formality
    • Submit the custom declaration at Cargo Counter to process for warehouse handling payment at cashier counter
    • Cargo delivery: after getting cargo receipt from cashier, consignee goes to pick up their cargo at cargo import release.
     
    Import process
    • Receive notification: consignee will be notified after his/her document and cargo arrived
    • Document delivery: consignee can pick up his/her document (original AWB and pouch) at cargo counter. He/she will need to present the authorization letter and a copy of ID card/Passport
    • Custom formality: with this document, consignee has to go to Custom Office for declaration
    • Payment: present the custom declaration at Cargo Counter to process for warehouse handling payment
    • Cargo delivery after getting cargo receipt from Cargo Cashier, consignee can pick up their cargo at cargo import release.

    Important:  Customs confiscated shipment

     
    Customs authority will confiscate any shipments that are not claimed within two (2) months and fifteen (15) days after arrival.

  • Timeline: hereafter you will find the time limit for consignee or clearance agent to get their arrival shipment ready.

    No Cargo type Cargo Ready for Consignee Remark
    01 Express and special freight minimum 90 minutes after ATA* Pax flight
    02 Vegetables, fruits, human remains 90-120 minutes after ATA* Pax flight
    03 General cargo: from bulk / loose load 90-120 minutes after ATA* Pax flight
    04 General cargo: from palletizing flight 2-3 hours after ATA* Pax flight
    05 General cargo: cargo from freighter 2-6 hours after ATA* Cargo flight

    * Remark : ATA* = Actual Time of Arrival

    The time frame status from the time the Customs declaration set has been completed.

     

  • Documents required for releasing import cargo to consignee: 

    • Authorization/Assignment Letter from their company or organization.
    • For personal effect, authorization is not required if owner presents himself/herself at Cargo Terminal
    • Original ID or Passport or Driver License
    • Valid Import Custom Declaration 
    • A copy of MAWB/HAWB will be required 
    • Fill consignee declaration check-list, available at Import Document Counter.