December 2023 update is awful

[shariuzz]

I’ve been a fitbit user for many years, and I still use the Flex. I don’t need all the stuff that newer models offer.

Well, this latest update is really AWFUL. I tracked steps, mileage, calories and sleep, but now I can’t make the choice to see those items on my home screen. 

But, worse than that, now I’m GETTING ABSOLUTELY NO DATA!!!

I had gotten no data, although wearing my fully charged Flex, for the last 2 days, so I deleted the app and reloaded it, hoping that would help. Instead, I got this NEW VERSION, and IT doesn’t WORK AT ALL. 

GEE FITBIT - THANKS FOR NOTHING!!!

[jennifferlee]

I agree! This last update sucks! I have also been a user for many years and now my device is missing completely from my account and there's no way for me to add it back again. What a piece of crap they're offering now.

[Avellon]

Over the past week, my fitbit keeps losing sync and posting no data to my Conqueror Challenge. It's so frustrating. With my arthritis, moving around at all is a victory, but I want it to count toward my goal. I hope they fix this "Update" soon. It's awful!

[xjoss]

Agree, i just need a tracker for my steps and sone other healthy activities including swimming, and my Flex 2 has done just that ! And it has accompanied me for almost 10 years now. 
Its slim armband design is really nice, I bought many armband styles. 
Unfortunately, all good stuffs must come to an end. Sadly, I dropped it and it shattered a few weeks ago. Although I tried to fix it and it worked for a while. Now it’s not working. 

i would love to buy another one like this.

[jjoyjenners]

I had to switch to garmin - they actually care!