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    About mcpm

    mcpm
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    Versa 4 is not tracking my floors accurately

    by in Versa 4
    ‎05-14-2024 16:45
    ‎05-14-2024 16:45
    I have had this Versa for a year and a month.  About two weeks ago it started overcounting steps.  I contacted support via chat and did everything I was told to do.  It did it make a difference.   I also followed suggestions found in the forum.  Nothing is fixing it.  The firmware and app are up to date.  I have restarted the watch and iPhone but still nothing.  When Inteu to contact support on the app it always says it is not available.  I have had Fitbits for 9 years and each time I had a problem it was easy to get help and get it resolved.  Since Google took over it has been a mess.  I would like someone to contact me who really knows what is going on so that I can fix it’ Moderator Edit: Clarified subject ... View more

    Notifications are not coming through my Versa 4

    by in iOS App
    ‎07-16-2023 07:17
    ‎07-16-2023 07:17
    I have tried everything.  The phone is connected to versa 4 but it doesn't recognize versa calls.  I can't receive calls or texts.  I have tried force quitting the app, reinstalling the app, updating the versa, shutting off the bluetooth multiple times, etc.  I'm so frustrated.  I have had Fitbits since 2015 but this is probably my last one!  I have noticed more issues since Fitbit was bought by Google.  The service and glitches are not good. Moderator Edit: Clarified subject ... View more
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