Are you both using same type of phone for the app? or viewing on the inspire 3? I use an ipad to run the app. My device shows the info, but seems to sync slow, and the summary page tends to be inconsisent: I noticed after 2 months of use, app was not showing resting heart rate (5 days+) tried resync in the app, didn't help. I restarted the inspire3 (keeps the data) and data showed up in the details. But, the summary page doesn't refresh, only shows in the details. Happened again today, so I resynced in the app again and the resting heart rate shows up in details. (sigh) Lately have had to resync a couple of times at least to get the data. or restart.
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