[go: up one dir, main page]
    • help menu

    Join us on the Community Forums!

    • Community Guidelines

      The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

    • Learn the Basics

      Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

    • Join the Community!

      Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

    Not finding your answer on the Community Forums?

    About Catwoman7631

    Catwoman7631
    Community Stats

    Community Badges

    Re: New update - no fireworks when meeting daily g...

    by in Inspire 3
    ‎10-05-2023 06:28
    9 Votes
    ‎10-05-2023 06:28
    9 Votes
    I also miss how each circle would become solid once completed. It was very clear when you met a goal. With this new app, the vague color change for each circle is so unmotivating. They really screwed this app up! ... View more

    Not auto-recognizing my exercise

    by in Inspire 3
    ‎10-05-2023 06:24
    4 Votes
    ‎10-05-2023 06:24
    4 Votes
    Every morning I get in several short vigorous walks and my Inspire 3 has always auto-recognized them and recorded the data. The past two mornings that has not happened. It records the active minutes but does not record the exercise. Has anyone else experienced this?  Is this a glitch with the reformatted app?  Just so many frustrations with the product and app! ... View more

    Re: Flex 2 dead?

    by in Flex & Flex 2
    ‎07-31-2023 06:33
    ‎07-31-2023 06:33
    @User420 @Thank you, but I tried resetting/restarting it several times and it would not work. It is officially dead! ... View more

    Re: Not receiving text/call/app notifications or h...

    by in Inspire 3
    ‎07-25-2023 11:01
    ‎07-25-2023 11:01
    Juan, while I appreciate your response, if you actually read my message, you will see that I’ve already been in touch with customer support. They asked me some questions, I responded, and then I have heard nothing further from them. I have reached out to them additional times since then and still no response. I wish I had never bought this item. Such a waste of money! ... View more

    Re: Not receiving text/call/app notifications or h...

    by in Inspire 3
    ‎07-09-2023 08:41
    ‎07-09-2023 08:41
    I’m also having this same issue since the day I bought my Inspire 3 not too long ago. Costumer service emailed me and asked when and where I purchased the Fitbit. After responding with my answers, I have not heard anything else from their so-called customer service. I’ve always used Fitbit for my trackers but I’m so disappointed in this new one and the customer service response.  ... View more

    Zone Minutes are terrible!

    by in Inspire 3
    ‎06-22-2023 06:20
    ‎06-22-2023 06:20
    Besides the fact that my new Inspire 3 doesn’t work for notifications and reminders to move, I also hate the new Zone Minutes instead of Active Minutes!!  I get no credit for something like a tough weightlifting workout or even yoga. It’s still exercise even if my heart rate doesn’t meet the Fitbit standard!  So discouraging. I should have never upgraded.  What a waste of money.  Time to switch to an Apple Watch! ... View more

    Re: Not getting any notifications or reminders to ...

    by in Inspire 3
    ‎06-19-2023 14:56
    ‎06-19-2023 14:56
    Thank you! ... View more

    Re: Not getting any notifications or reminders to ...

    by in Inspire 3
    ‎06-19-2023 14:20
    ‎06-19-2023 14:20
    My answer is no to both of those questions.  ... View more

    Not getting any notifications or reminders to move...

    by in Inspire 3
    ‎06-19-2023 13:03
    ‎06-19-2023 13:03
    I just purchased a new Inspire 3. I get no vibration when I get a text or phone call and I get no vibration when it’s time for a reminder to move.  I’ve checked all my settings. Do Not Disturb and Sleep Mode are off. Reminders to Move notifications are on. I’ve tried the following: Forget your Fitbit device from the Bluetooth settings. Restart your Fitbit device to refresh its performance. Turn off "Reminders to move" on the Fitbit app. Always make sure the DND and Sleep Mode are turned off. To do this, check the instructions described here. Open the Fitbit app and pull down on the screen to force a manual sync. Turn back on "Reminders to move" and sync again. It still does not work!  Such important features for the tracker and they don’t work!   is there something else I’m missing?  Anything else I can try?  So frustrating! ... View more

    Re: Flex 2 dead?

    by in Flex & Flex 2
    ‎06-04-2023 12:44
    ‎06-04-2023 12:44
    No, definitely not charging at all. The light that is supposed to be green is purple and it flashes very fast along with 4 white lights also flashing very fast.  ... View more

    Flex 2 dead?

    by in Flex & Flex 2
    ‎06-04-2023 08:48
    ‎06-04-2023 08:48
    My Flex 2 is slowing dying (battery doesn’t hold a charge very long anymore) so I thought I would switch it out with a Flex 2 my husband has but doesn’t use anymore. When I put his on the charger, it has 1 blinking purple light and 4 blinking white lights. I’ve tries restarting/resetting it, but it didn’t work and it won’t charge. Does this mean his Flex 2 is officially dead? ... View more
    Labels:

    Re: Fitbit flex 2 blinking with 4 white light and ...

    by in Flex & Flex 2
    ‎06-03-2023 07:20
    ‎06-03-2023 07:20
    Hello,  I’m having this same issue with my Flex 2. 1 purple light and 4 white lights. I’ve tried restarting but it didn’t help. How do I fix this? Thank you,  Jodi ... View more
    Latest Tags
    No tags yet
    Votes given to