Maria was terrific, talking to me as a team member, patient when talking to a total noob, encouraging me when the problem was tough to solve - the Clone Voice function was glitchy at first, but tog... See more
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Speechify is the #1 text-to-speech program that turns any written text into spoken words in natural-sounding language. We have both free and premium subscriptions and over 150,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!
Contact info
United States
- support@speechify.com
- speechify.com
Replied to 84% of negative reviews
Typically replies within 24 hours
Thank you Fransiska
Thank you Fransiska. Don’t get me wrong. I love speechify. The free version is already enough for me. But when it renewed automatically to full version and billed me out, I was so worried as I do not need the full version of it. Thanks to Fransiska she made the process of refunding so easy and I felt relief. My money is safe. Fortunately, they allowed me to get my refund. I still continue to use the free version service. Speechify is good. Much better when they got excellent employees.
One of a kind customer help
I have never had such an amazing customer experience as the one I had today. The Speechify help team is one of a kind. Especially SHEILA. She is one caring human being, not just someone who sits behind a desk to do a job. She embodies what it means to assist someone in need. She walked me through all options available with some payment issues, and I couldn’t be more grateful. If you tell them what your problem is, believe that they’ll try the best to work out the best solution available.
Fransiska was so fast and efficient in…
Fransiska was so fast and efficient in helping me, not to mention them being extremely interpersonally pleasant. I felt very comfortable with the whole experience and it only increased my confidence in using this software, choosing Speechify above other options. Thanks so much for everything!
Great service
Great service - thank you Ariel! Speechify has been a huge help during my time as a student ☺️
I got an answer to my problem right…
I got an answer to my problem right away. Christian was able to help quickly.
Sheila was a fabulous help and took…
Sheila was a fabulous help and took care of all my concerns. She was fabulous.
Fast service from Jean
Fast service from Jean. Quick and to the point - took under 2 minutes to complete my request.
Really amazing service.
If you need any support, I highly recommend Jerylle!
Speechify worked pretty well but was just but too pricey for me right now, i accidentally went a day over the free-trial period and reached out to support. I explained my situation and Jerylle was prompt and helpful, able to get me help and process a full refund within a couple days! If you need any help with anything i can highly recommend Jerylle, he was great! Rating 4* instead of 5* because its a pretty expensive premium and could definitely be more affordable.
Thank you Mike for all your help…
Thank you Mike for all your help greatly appreciated.
Great app for people thank can't read that well in difficult words highly recommend 👍.
Fransiska Did a great job helping me…
Fransiska Did a great job helping me when I ran into a problem. Thank you!
Thank you
Thank you, Fransiska, for you quick support and expedite problem solving skills! My experience was easy thank you your diligence. :)
Good product works just as intended
Good product works just as intended. Also a customer service is really good as well
Shekinah was very helpful when I needed…
Shekinah was very helpful when I needed it. Great customer service.
This app was not for me
This app was not for me. But the agent that helped assist me was great and understood my concerns Brandale was my service agent and helped me sort out my changes.
Thank you Brandale.
Technology is the issue here
Technology is the issue here, but I did a free trial and found it was not for me, unfortunately was still charged the amount for a yearly subscription. Sent a message in hopes to get the problem fixed and that is what happened. I was messaged by Jerylle and she was helpful and swift to get the issue fixed.
Maria was extremely helpful
Maria was extremely helpful! I had an issue with my payment and she was quick and very efficient and I was quickly back on my way to listening to chapters for school! Thank you so much!
Easy communication to close my…
Easy communication to close my subscription. So grateful as I anticipated a technical hassle.
Poor service from dishonest people!
I purchased their premium subscription and right away, I had problems - some things can't be done from the app, but you have to stumble on insight. I only had a choice of 3 voices, none I was satisfied with. The app and the website are not user-friendly. You cannot use it in window in window, so after a minute of 2 when the screen goes black, you have to reopen the screen. It means you can't do anything else while listening using their app. Reaching out to them was useless; they never responded. With several months left on the subscription, I canceled it and never even bothered to use it again. After I canceled it, they disabled it, even though I had more than 6 months left on the subscription. I didn't care as it was frustrating to use. I never asked for or expected any refund. I merely wanted them not to renew the subscription. Well, guess what? Those thieves renewed the subscription. My bank is fighting and they have the nerve to only want to issue a partial refund. The only time I have ever heard from them was when I canceled in the initial 7 days trial period. They reached out and begged me to stay for a decrease in the subscription cost. Over my time with them, I reached for help a few times, no response. When I decided to cancel, I messaged them, no response. It is sickening that all the care about is taking money.
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