Great Customer Service!
You can often find great deals from these folks. What I learned later is that if you have a problem, don't hesitate to call them. They will help you and communicate well during the process.
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You can often find great deals from these folks. What I learned later is that if you have a problem, don't hesitate to call them. They will help you and communicate well during the process.
Fast shipping, lowest price, and great customer service. I bought a tire that failed within the first few rides. While waiting on the manufacturer to reply to the warranty inquiry, NWB sent me a replacement free of charge. That's as good as customer service gets.
Item as described. Good communication, fast shipping. Highly recommended.
This is a great company. They have great prices and selection, a discount club (10% off), free shipping, and no sales tax. Quick turnaround on orders. I check with them first for any bike related purchases I am making. They are definitely trust worthy.
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