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Service is good and main difficulty in verification. My verification is also done by the team after too much data needed make it easy and request for fast withdrawal like instant deposit instant with... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
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Easily designed even for beginners like me so that I can explore the different functions and understand their relevance to the whole concept. Even depositing and making withdrawals is a breeze if yo... See more
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I'm so glad and happy with this flatform mitrade is very useful, I trusted this flatform mitrade it's so easy to trader.😊👍
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The apps is very easy to use, and using terms that everyone can understand. However, there are two things that concerned me: 1. According to my own research, MiTrade has currently under the DDO lis... See more
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Very slow to get your withdrawal payout! They are Happy to take your money for deposits but it’s been 5 days since I requested my withdrawal and still nothing. I’ve waited 2 days max on my other br... See more
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Very slow withdrawal process compared to other brokers I have used. Thought I would give them a try, but disappointing in the processing time. It’s been 4 days and still no funds in my account. Ma... See more
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Nothing made it great for me I love to watch the trade market and I must admit that it is really a decision to regret and I didn't want to come to the table with exactly what you wanted....$$$$$$$$$$... See more
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This gives me new and fresh experience in gainful trading. I really like Mitrade.
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Hi my name is Eymard A. Zapata Dominguez. I'm I am a new customer and I don't know what's going on it's my first time like a trader a theme song is a very easy win when you do it the analysis correct... See more
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Very good apps and frindly user with details function and warning elert also got many info related to trading education. However need to upgrade bonus new user as advertised as well. 👍
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Active. Have updated news. Market price report. Leverage. Target. Deposit. Withdraw. Latest share Market open. Fast service line. Many shares choose.
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Mitrade Customer service is really great.i do appreciate the person who help me and guide me to successful verification. I do not know who he or she,i do thank u indeed and also Mitrade App.
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Naiyarah was very responsive and helpful all throughout. Thank you for your great assistance 😊
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Withdrawal takes too long, should not exceed 1 hour. During withdrawal, sometimes you may have to stop trading because the system should have some reserve money. You should be able to trade only some... See more
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I really love this app! The team behind it is so kind and respectful. Their behavior towards users is amazing, and you can feel that they truly care. I’m very happy with the experience and highly rec... See more
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The first time for my trading. MiTrade is simply to understand how to trade for the new joiner and you can learn from the update global news for your ref. information as a new trader then let get bene... See more
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First time learning about investment. There is very good guidance here Very good service in processing withdrawals. Pay attention to speed
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Unfortunately I need a human to become involved but following that I just wanted to advise of a duplicate account that has been created in error haven’t used you guys for years. Glad to be back was so... See more
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I contacted support regarding withdrawal of funds, everything went super fast and Ivana was very helpfull throughout the process. I can certainly recommend this broker.
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No one can much MITRADE with its PRACTICAL APP and instruments to use ABSOLUTELY LOVE IT BASED IN MELBOURNE AUSTRALIA 🇦🇺
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NAIYARA HAS MORE PATIENT TO ANSWER MY QUESTION . I AM APRRECIATING HER HELP
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Very responsive in my Inquiry. Answers and explains with visual aids. Enlightened me with Tammy's expaination. Thank you very much
Company replied
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they guide me and help me. clarify things to me. about withdrawing after i gain to my trade. and i am sure this is the most important everyone should know after they withdraw their earning that MiTrad... See more
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Very grateful service. .5*reting ..but get Gpay parmishion for diposit& widrow...for indian tread rs....
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Loved the Demo account to practice with, was a good starting point and the different colour schemes are a big help I changed and it made a difference.
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I never got their name, but the second last consultant that I spoke with I had to ask for a human because it was complicated but I’d already spoken to 3 other people in this person solved it instantly... See more
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Deposits and withdrawals are pretty easy. Low spread.
Company replied
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Cheoh Kheng Kar***{ACT}{Factory*³}{Networking} Cheoh Kar***{ACT}{Factory*³}{Networking} Cheoh Kar Kar***{ACT}{Factory*³}{Networking} Thank you very much
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I'm satisfied! It's really a big help for me. I solve my problem with verifying my account thank you a lot😊
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Very good, good good Yusuf, reading over the gate and Melody on the gate. She couldn’t log on Friday evening with feed Boris in the common I’m good good
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CS was helpful when I tried to verified both my bank account and my e- wallet
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Thank To Customer Care Department ! The Best And Care Of Customer ! Thanks !🙏 शुक्रिया! 🙏 धन्यवाद! 🙏
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The customer service got good attitude ，patient and fast reply
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Ivana provided great service and solved my problem.very satisfied and happy with her service.
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The service is very good. But the withdrawal money so long. Pls take transfer fast more now. Thank you.
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Solved my problem of deposit faster
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Very knowledgeable and fast resolution. Used her tools to research.
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Feedback is valuable and fast
Company replied
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Good communication and very help full words
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The service is very good! The transaction is reassuring!
Company replied
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Super help and very polite and gentle
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Great and satisfied
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Very quick service
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If it's like that why other platforms offers lower and competitive spreads than yours. And live chat is just AI based. No human is there and I don't like to talk to a machine. It only replies what u h... See more
Company replied
Company details
- #3 of 12 best companies in Investment Service
- #14 of 24 best companies in Finance Broker
- #4 of 11 best companies in Gold and Silver Trading Company
Written by the company
Mitrade Global Pty Ltd, the innovative Melbourne based CFDs online trading broker, operates its business under the regulation of the Australian Securities and Investments Commission (ASIC) (AFSL 398528). With a mission to make FX and CFDs trading simplified, Mitrade provides a proprietary trading platform and a diverse selection of CFDs in forex, commodities, indices, shares, ETFs and cryptocurrencies that best suit investors’ needs from all over the world.
Contact info
Level 11, 350 Collins Street, , VIC 3000, Melbourne, Australia
- +61 03 9606 0033
- cs@mitrade.com
- www.mitrade.com
4.6
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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saheembeg
Is products ko kaise pesh kiya jaaye aur aage Tak kaise share kiya jaaye aap mujhe bata sakte hain
8 September 2025
Reply from Mitrade
Priya upyogakarta, aapka keemti feedback saanjha karne ke liye aapka bahut dhanyavaad. Yadi aapke paas koi prashn ya sujhav hain, to kripya humein apni jigyaasaon ke saath cs@mitrade.com
par likhen. Humein aapse sunkar khushi hogi!
Upyogakarta hamare "Education" aur "Insights" learning kshetron tak bhi pahunch sakte hain taaki nivesh aur trading ke baare mein aur adhik adhyayan kar saken.
https://www.mitrade.com/learn/education
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Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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I love you 10
7 September 2025
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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CS was helpful when I tried to verified…
CS was helpful when I tried to verified both my bank account and my e- wallet
3 September 2025
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Invited
Nothing made it great for me I love to…
Nothing made it great for me I love to watch the trade market and I must admit that it is really a decision to regret and I didn't want to come to the table with exactly what you wanted....$$$$$$$$$$$ millions
3 September 2025
Reply from Mitrade
Dear user, thank you for your feedback. Unfortunately, we do not understand your enquiry. To assist you further with your inquiry, please don't hesitate to contact us via live chat or email at cs@mitrade.com. Thank you!
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Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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Very knowledgeable and fast resolution
Very knowledgeable and fast resolution. Used her tools to research.
2 September 2025
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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Thanks Marcela God bless
Thanks Marcela. Being a new to this platform you help me a lot. God bless
2 September 2025
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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thank you for the quick response
2 September 2025
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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Expensive platform
2 September 2025
Reply from Mitrade
Dear user, thank you for reaching out! Your feedback caught our attention, and we want to assist you further. Please do share more details with us through live chat or email at cs@mitrade.com. We genuinely care about your experience and want to ensure we address your concerns properly. Looking forward to hearing from you soon. Thank you.
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Very prompt and helpful support
I contacted support regarding withdrawal of funds, everything went super fast and Ivana was very helpfull throughout the process. I can certainly recommend this broker.
2 September 2025
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Very slow to get your withdrawal…
Very slow to get your withdrawal payout!
They are Happy to take your money for deposits but it’s been 5 days since I requested my withdrawal and still nothing.
I’ve waited 2 days max on my other broker account.
2 September 2025
Unprompted review
Reply from Mitrade
Dear User, Thank you for your feedback. We’re sorry for your experience.
Mitrade processes withdrawal requests within 1-2 business days. However, processing times may vary by bank regulations and suggested timeframes. For further inquiries, feel free to contact us via live chat or email at cs@mitrade.com. We’re happy to assist you further.
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Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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Thank u very helpfull
1 September 2025
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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Thank u so much to remain me about my…
Thank u so much to remain me about my father email
..very helpfull...
1 September 2025
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
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