Reply from Square España
Thanks for your support, Victor! We're glad to hear you're enjoying Square.
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Company details
About Square España
Written by the company
Acepta pagos y recibe el dinero rápidamente con software de TPV Square y dispositivos en los que ya confían millones de negocios de todo el mundo.
Empezar Habla con nuestro equipoNo importa si tienes una cafeteria o un restaurante, una tienda o un centro de estética. Square te ofrece una solución personalizada para que vendas tus productos o prestes tus servicios donde quieras sin complicaciones.
“¿Qué le dirías a alguien que se esté planteando pasarse a Square? Le recomendaría sin duda que lo hiciese. Verá lo bien que funciona y lo bueno que es el servicio de asistencia técnica.”
— Carlos Manich
Propietario de Aeroclub Empordà, Girona
“Me he sentido muy a gusto desde el principio con el producto. Me resultaba muy cómodo. Ahora me gustaría incorporar también la parte de ecommerce.”
— Elena Páez
Proprietaria de Planthae, Madrid
“Para nosotros, poder crear perfiles con Square ha sido clave. Ahora sabemos qué han probado ya los clientes y podemos recomendarles opciones en su siguiente visita.”
— Miguel Gil y Paula Blanco
Proprietarios de Hop Hop Hurrah, Madrid
“La verdad es que es más rápido y eficaz, no se descuadra la caja y, en comparación con los datáfonos del banco, es mucho más rápido. Procesar los pagos es más fácil”
— Rubén Cuesta
Propietario de Diversso, Castilla la Mancha
Gestiona tus empleados, ventas y puntos de venta de forma centralizada y eficiente.
Usa las API de Square para adaptar tus procesos de venta presencial, online y con dispositivos móviles a lo que busca tu clientela.
Crea tu cuenta gratuita en apenas unos minutos y únete a los más de 4 millones de negocios que ya confían en Square.
Empezar Habla con nuestro equipoNuestro equipo de Ventas podría ofrecerte precios personalizados.
Estudiaremos tu caso para determinar las comisiones aplicables según el volumen y el importe medio de tus ventas, además de las necesidades de tu negocio.
Habla con nuestro equipoContact info
Spain
- squareup.com/es
4.0
Great
152 reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
Invited
Reply from Square España
Thank you for taking the time to share your feedback ! We're delighted to hear that you enjoy using Square Hardware, and appreciate the efficacy of our Support Team. Don't hesitate to reach out if you have any questions, we're here to help: https://squ.re/4f5RidM.
Invited
I have suffered breaks on services…
I have suffered breaks on services during an event and I couldn't take payments during more than 40 hours, a terrible problem for my business. Also, I have a lot of problems with the online checkout implementes in drupal, with some card incompatible because of the security system.
1 September 2024
Reply from Square España
Thank you for your feedback, and for allowing us the opportunity to address your concerns.
Upon checking your account, we can see that you reached out to our team during an interruption to Square services last year. We understand how important it is to our Sellers that their services are working as intended at all times, and we apologize for this disruption. Please be assured that when issues are identified, we will always work to resolve them as quickly as possible, and keep our Sellers updated at all times through our Status Page: https://issquareup.com/
With regards to your Drupal integration, we’re sorry to hear that you’ve experienced difficulties. As all Drupal Commerce features and services are managed by them directly, we would encourage you to visit the Drupal Commerce Help Center for support: https://squ.re/3zfAvVZ
If you need any guidance or assistance with your Square account, our Customer Success team will of course be on hand to help: https://squ.re/47hsMTS
Invited
Reply from Square España
Thank you for the positive feedback, we're glad to hear that Square is working well for you. 😊
Gina es una crack!
10 June 2024
Unprompted review
Love the device and functionality!
30 April 2024
Unprompted review
Reply from Square España
Thanks for the fantastic review Toyo! It's great to hear that you're happy with your Square device, we really appreciate the feedback and the 5 stars!
Great customer support
Although Square was unable to meet our needs, Gina was really friendly and quick to provide us with all the information we needed.
29 April 2024
Unprompted review
Reply from Square España
Thank you for your review, Pablo.
We understand our tools and services might not work for every single business out there, but are committed to implementing new features and improving existing ones. If you have suggestions, don't hesitate to visit the Ideate board on SellerCommunity.com.
Your positive feedback for our support agent is greatly appreciated and we'll make sure it gets to the right ears.
The team have been amazing...
The team have been amazing at helping us optimise our POS system and operations. Very helpful and supportive!
1 March 2024
Unprompted review
Reply from Square España
Thank you for the positive feedback. We are so happy to hear our team has been supportive of your business. We appreciate you taking the time to provide this review and if you need anything don't hesitate to reach out. Keep up the great work!
Excellent Credit Card Processing System and Outstanding Service
I recently had the pleasure of random conference with Ana Boizo, the PMM CPOS for Spain, about their credit card processing system. I am thoroughly impressed with both the company and Ana's exceptional service.
The credit card processing system offered by this company is nothing short of outstanding. Its efficient and reliable, showcasing a commitment to providing top-notch services in the market. The user experience is seamless, making it a breeze to navigate and utilize the system effectively.
Ana Boizo, as the PMM, exemplified professionalism and expertise. Her insights into the service were invaluable, providing a clear understanding of the system's benefits. Ana's responsiveness and willingness to address my questions demonstrated a genuine commitment to customer satisfaction.
Overall, I highly recommend this company for its excellent credit card processing system, and I extend my gratitude to Ana Boizo for her outstanding professionalism. My experience has been nothing but positive, and I look forward to continued collaboration.
Five stars without hesitation!
26 February 2024
Unprompted review
Reply from Square España
Thank you so much for this feedback, we're glad to hear that you are impressed with our product and our team.
We'll be sure to pass this feedback along internally 😊
I had a concerning experience with…
I had a concerning experience with Square. Initially, they approved my account, and everything seemed fine as I started using their services. However, just a few weeks later, they abruptly terminated my account and even put me on a blacklist. This action not only disrupted my business operations but also barred me from working with other companies.
The process of validating accounts and the subsequent blame placed on the customer seems highly unprofessional. It's frustrating and makes little sense. Now, I'm left with no choice but to start a legal lawsuit. I would advise caution to anyone thinking of joining Square, their approach to account management it's just ridiculous.
1 December 2023
Unprompted review
Reply from Square España
Hi Franc,
We understand that this can be a frustrating experience and appreciate hearing from you.
Your account was deactivated because, upon review, your business is prohibited under our Payment Terms, which means we cannot process payments related to your business. You can find our Payment Terms here: https://squ.re/legal_terms
Please refer to the email from our Account Services team for further details.
We apologise for any inconvenience caused by this.
The customer service is excellent
The customer service is excellent. Very happy with this company.
8 March 2023
Unprompted review
Reply from Square España
We're delighted to hear that, thank you for sharing your experience, Silvana.
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