CHISWICK PLUMBING® Reviews 1,079

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The plumbers from Chiswick Plumbing did an excellent job today. They had to disconnect a PVC down pipe that was directing water under the house, thereby causing damage. They sealed this part of the gu... See more

Rated 5 out of 5 stars
Verified

Chiswick Plumbing responded promptly and Matt, his helper and the sparkie did a great job updating/moving our hot water service. A neat and tidy job, cleaned up and checked thoroughly that all was wor... See more

Rated 5 out of 5 stars
Verified

The tradesman Zaid was polite and explained the problem with the toilet cistern, and seemed to be efficient installing a new one rather than trying to replace individual parts. Happy with the job.... See more

Company replied

Rated 5 out of 5 stars
Verified

not realising the extent of the blockage problem, your plumbers were quick ti identify where we had damaged 50yr old pipes, what was needed to get to them, the extent of the damage, how long it would... See more

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Company details

  1. Plumber
  2. Drainage Service
  3. Gas Installation Service
  4. Gasfitter
  5. Gutter Cleaning Service

Written by the company

Chiswick Plumbing is your local emergency plumber servicing Sydney and Wollongong area. Est. in 1983, our large fleet of expert servicemen provide high quality plumbing services, 24 hours a day, 7 days a week.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars

Overcharged

I had Alex out the other day to fix a leaky gas connector. He arrived a little after 7 am in the morning and quickly diagnosed the issue.

He went to Bunnings to purchase a replacement, returned at 8:09, fitted the connector by 8:25 and was out the door by 8:42.

He charged $711.26. The replacement part appears to cost $22.30.

I had to accept the exorbitant charge as I was settling on the sale of the house later that day.

I have since spoken to a manager at Chiswick who said, "plumbers can charge an arm and a leg". He said I should have asked Alex for a discount.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

The plumbers from Chiswick Plumbing did an excellent job, we thank you.

The plumbers from Chiswick Plumbing did an excellent job today. They had to disconnect a PVC down pipe that was directing water under the house, thereby causing damage. They sealed this part of the gutter and installed a colour bond downpipe that matched an existing one. They then drilled a hole through a double brick wall for the PVC pipe to connect with the downpipe. They connected the down pipe and PVC fitting to a rainwater drainage pipe under the house. They did this competently, one could tell they had done this before.

14 June 2023
Unprompted review
Rated 4 out of 5 stars

Great experience

Great experience with Chiswick Plumbing and the customer support team .Their response is quite quick friendly and offer a high service level.

28 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellence personified

On a Wednesday I called, they quoted on Friday and started work on Monday completing the work on Friday. I lost count if how many plumbers didn't answer my call or return it. Most that answered took my details and organised a time to quote and neither turned up or answered my follow up calls. Those that turned up, assessed and said they would get back to me with a quote and then didn't. In every way, dealing with Chiswick was delightful, from the staff in the office to the plumbers on-site. They were not the cheapest or most expensive but absolutely unbeatable on reliability. Thank you to you all.

20 May 2022
Unprompted review
Rated 1 out of 5 stars

WARNING WARNING

WARNING WARNING. RIP OFF RIP OFF.

This Plumber should be on a Current Affair. Trying to charge $1800.00 Plus for a 2-3 hour job max.
He stated it would be 5 hours work, that still equates to $360.00 per hour.
The so called Plumber sent to my home, didn't look like a Plumber, didn't quack like a Plumber and certainly was not licensed.
Upon writing a review The Boss then sends me a Voicemail from a no ID phone number, but his voice gave him away. I would ask him to come and see me, then we can sort it out.
If a Plumber has to call into Base to ask what to charge and what to do then he is not a Plumber.
I sent him on his way and kicked and booted my front door.

Why not call the Police, well them at Burwood Command are as bent and malicious as this Plumber!

15 July 2022
Unprompted review
Rated 5 out of 5 stars
Verified

our experience

not realising the extent of the blockage problem, your plumbers were quick ti identify where we had damaged 50yr old pipes, what was needed to get to them, the extent of the damage, how long it would be to fix it, and the price it cost. they kept us appraises throughout the opperation of what was being done and the costing involved. they put in extra access point for future use and tidied up after themselves in a very professional way. much obliged to their prompt service

31 October 2021
Rated 5 out of 5 stars
Verified

Moved from Sydney inner west to…

Moved from Sydney inner west to Thirroul - saw a Chiswick Plumbing truck on Bulli Pass and reached for the phone. Used them for 23 years until I moved. Superior service and professionalism. They always turn up - they listen to your explanation and together (we) work out the solution. They do it and I am happy to pay. Now when it rains I just enjoy the sound and smell. The stormwater is redirected and just flows away!!!!!!

24 October 2021
Rated 5 out of 5 stars
Verified

Great service, as always

Chiswick Plumbing responded promptly and Matt, his helper and the sparkie did a great job updating/moving our hot water service. A neat and tidy job, cleaned up and checked thoroughly that all was working, all done in a few hours with minimum interruption to the household - friendly and polite and charmed the (large) pet dog too. Thank you!

21 October 2021
Rated 5 out of 5 stars
Verified

This was the second time I have used…

This was the second time I have used Chiswick Plumbing.
Excellent Service! Excellent work! Thank you Dylan and Team

19 October 2021
CHISWICK PLUMBING® logo

Reply from CHISWICK PLUMBING®

Dear Rosa,
We appreciate your positive feedback and support in using our services.
We are thrilled that Dylan and Barry delivered a satisfactory service to your expectations. We look forward to assisting you again with your future plumbing requirements when called upon on 1300552248.
From the Team: Thank you for choosing Chiswick Plumbing

Rated 5 out of 5 stars
Verified

Courtesy and reliability in an…

Courtesy and reliability in an unexpected situation due to storm damage.
Explained what was necessary to resolve my hot water heater issue.

15 October 2021
CHISWICK PLUMBING® logo

Reply from CHISWICK PLUMBING®

Dear Ms Sawyer,
We thank you for your lovely comments with regard to your service experience.
It is pleasing that Steven and Gus delivered an on-time, reliable service to your expectations. We thank you for your support in using our services and look forward to assisting you again with your future plumbing requirements when called upon on 1300552248.
From the Team: Thank you for choosing Chiswick Plumbing

Rated 5 out of 5 stars
Verified

Steven and Gus were very thorough and…

Steven and Gus were very thorough and polite, an absolute joy to welcome them into our home. Looking forward to their plumbing expertise for several of our jobs.

15 October 2021
CHISWICK PLUMBING® logo

Reply from CHISWICK PLUMBING®

Dear Mr Plowman,
We thank you for taking the time to share your valued feedback with us.
We are pleased that Steven and Gus delivered a satisfactory service to your expectations. We thank you for your support in using our services and look forward to assisting you again with your future plumbing requirements when called upon on 1300552248.
From the Team: Thank you for choosing Chiswick Plumbing

Rated 5 out of 5 stars
Verified

The problem that had to be solved was…

The problem that had to be solved was very tough. The gentleman was thorough but cannot guarantee it to work. I assure you he did the best possible job. I would have him back to do future work if necessary. In

12 October 2021
CHISWICK PLUMBING® logo

Reply from CHISWICK PLUMBING®

Dear Mrs Doreen,
We appreciate and thank you for taking the time to share your valued feedback with us. We are thrilled that Matt delivered a thorough service to your expectation.
We thank you for your support in using our services and look forward to assisting you again with your future plumbing requirements when called upon on 1300552248.
From the Team: Thank you for choosing Chiswick Plumbing

Rated 5 out of 5 stars
Verified

Zaid is courteous and efficient

Zaid is courteous and efficient. Great service.

5 October 2021
CHISWICK PLUMBING® logo

Reply from CHISWICK PLUMBING®

Dear Mr & Mrs McKeown,
Thank you for your valued feedback.
We are thrilled that Zaid delivered an efficient service to your satisfaction.
We thank you for your support in using our services and look forward to assisting you again with your future plumbing requirements when called upon on 1300552248.
The Team: Thanks you for choosing Chiswick Plumbing

Rated 5 out of 5 stars
Verified

Great service

Easy booking, fast and reliable. Fixed the problem and guided me through the work and costs as they went. Couldn’t be happier with their service!

5 October 2021
CHISWICK PLUMBING® logo

Reply from CHISWICK PLUMBING®

Dear Kate,
Thank you for your valued feedback which is much appreciated
We understand that plumbing is not everyone's favorite thing to do so are thrilled that you found the service from start to finish an easy, and user friendly process. We are pleased that Zaid & Nathan delivered a prompt, reliable and satisfactory service to your expectation.
We thank you for your support in using our services and look forward to assisting you again with your future plumbing requirements when called upon on 1300552248.
The Team: Thanks you for choosing Chiswick Plumbing

Rated 5 out of 5 stars
Verified

Excellent service

They came on time, investigated a difficult problem thoroughly and cleaned up afterwards.

29 September 2021
CHISWICK PLUMBING® logo

Reply from CHISWICK PLUMBING®

Dear Dr Spurr,
We appreciate you taking the time to share your valued feedback with us, Thank you kindly. We are pleased that the team: Dylan, Barry and Nathan delivered a clean and thorough service to your satisfaction.
We thank you for your support in using our services and look forward to assisting you again with your future plumbing requirements when called upon on 1300552248.
The Team: Thanks you for choosing Chiswick Plumbing

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