Spreadconnect: Print on Demand

In Zusammenspiel mit Shopify funktioniert die App prima. Einiges Manko aus meiner Sicht: Wenn ich ein angelegtes Produkt nochmals über die App bearbeite, erscheinen bspw. wieder die alten Produkttitel.

Sehr einfache Bedienung und Integration in den eigenen Onlineshop. Top, dass auch gleich Mock-Ups generiert werden.
Großes Manko: Es sollten mehr Produkte, Accessoires,... verfügbar sein. Die Auswahl ist doch sehr eingeschränkt.

I haven't used Spreadconnect for a little while, but the last time I used it, it was great! The product was delivered in a timely manner and it looked great!

Ordered a sample item to test SPOD nearly a month ago. Wasn't ever fulfilled. "Awaiting production" for a month. Contacted support. No response within the day -- Just cancelled the sample order. Just tried writing support again to let them know. We'll see if they respond. I'm sure they'll respond promptly here since it's a public review. Very disappointing experience though after a couple decent experiences. Glad it was just for me and not a customer. Hopefully they didn't charge yet or it refunds automatically.

They ship out quickly, but my customers are constantly receiving the wrong items. Many times items we do not even sell! Their turn around times are great, but their quality control is severely lacking!

I use this app all the time. The production has slowed considerably within the last month. Almost two weeks for one item. I use to brag about having the fastest turn around with the cheapest prices at my store. I can no longer talk that game anymore. Also the site doesn't always let you upload when designing and it cost me money with customers. A lot of glitches. I am going to have to work with another vendor as I do not have time for SPOD's site maintenance.

2/3/2024

Since our last review, SPOD has become one of my favorite drop shipping apps! Especially now that you guys have added DTF to t-shirts and hoodies. However if you guys are going to make us chose Bella+Canvas to get the DTF prints, then you guys should offer way more colors. That 3001 version comes in all kinds of colors but we are only limited to 6 and sizes stop at 3X. Also that shirt should be a little cheaper by maybe $1.50-$2.00. I love the DTF, flex, and velvety flex, but I stay away from the DTG or digital direct. Those prints last maybe 5 washes then they start to peal, flake, etc. You guys should get rid of that process all together and open DTF up to be added to other garments that offer more colors then you'd be Top Dog! It also would be nice to be able to use our own designs on sleeves and hoods.

Overall, I LOVE YOU GUYS. My number 1 app for Drop Shipping. Thank you for the items you got out to my customers over the Christmas Holiday! Looking forward to your improvements.

I have been a loyal user of SPOD for several years, consistently experiencing excellent service and rapid production times.

Been using them for a couple years and at this point only use them for one item because their prints wash off after a few washes for most of their items. Love the actual hoodie garment itself. High quality! I just wish their print was more consistent.

EDIT: Customer service unresponsive to email. If you call, they'll answer, but they'll tell you they're unable to take care of pretty much anything over the phone and that you should email. It's a never ending loop of not being able to access the services they promise to provide.

I've been using SPOD for a little over a year. In the last month, their production times have increased significantly (orders will sit for a week before printing) and their customer service response time has dropped as well (one of my inquiries never even got a response). Seems like something on the back end isn't working. I'll be looking for a new POD provider asap. :/

2023 UPDATE:
SPOD has gone from bad to worse. Seriously, they will ruin your print on demand business. Use Printify, Printful...any other Shopify partner but SPOD. They have the worst customer service, slow response, and take zero responsibility.

They've recently moved to fulfill from a new facility, causing delays without any way to track shipments or where the order is in the production process. One customer has waited 2+ weeks and all SPOD can tell me, is they may or may not be able to locate this in the production process and may or may not be able to cancel this order. I've also had many fit and quality complaints and it's time to finally remove the very few items I have left being printed by SPOD.

Read all the recent negative reviews - I'm not the only one who feels this way. They started out great, years ago but are simply not worth the higher production cost for poor customer relations and poor often printing quality.
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Good luck getting ANYONE to respond to customer service tickets, issues, questions. There is literally ZERO customer support.