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Rezensionen (785)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
12. August 2025

Maria Garcia has been an excellent Customer Success Manager for us. She’s responsive, addresses our questions thoroughly, and keeps the focus on what matters most to our initiatives. While we’re still exploring the app’s full capabilities, her goal-oriented approach and clear communication have helped keep us aligned and making steady progress.

If you’re looking for an app backed by a team that genuinely cares about your success, you’ll be in great hands with Maria and the rest of the support team.

UNTUCKit
Vereinigte Staaten
Fast 2 jahre mit der App
Rebuy hat geantwortet 13. August 2025

Thank you for the great feedback! We're glad to hear that Maria has been helpful in supporting your goals and keeping things on track. We appreciate your trust in our team and look forward to continuing to support your progress.

27. Oktober 2025

Tom is so helpful! Sometimes I reach out and feel like they make it more complicated! But he helped me the entire time! So thank you! And went back and fixed color scheme

Blakely Bath & Co
Vereinigte Staaten
Etwa ein jahr mit der App
Rebuy hat geantwortet 27. Oktober 2025

Appreciate the love! 🙌 Glad Tom could simplify things and get the color scheme sorted—always here to help!

21. November 2025

I came to rebuy with a GWP campaign I needed help with. Cole Baines was my support member and did an amazing job. To say Cole went the extra mile was an understatement. He was incredibly helpful, and thorough with all he did in explaining how to create systems, following up, and even hoping on multiple calls to walk me through. I had a great experience with his help!

ZEBRA
Vereinigte Staaten
9 monate mit der App
Rebuy hat geantwortet 25. November 2025

Thanks for sharing your experience! We’re so glad Cole could go the extra mile to help with your GWP campaign. We’ll be sure to pass along your feedback—he’ll really appreciate it! 😊

29. September 2025

Jason was super helpful with many customizations needed!

Wilderdog
Vereinigte Staaten
Fast 3 jahre mit der App
Rebuy hat geantwortet 30. September 2025

Thanks for the feedback! We're so glad Jason could help with all the customizations you needed. If you ever need anything else, just let us know! 😊

9. Oktober 2025

Tom was super helpful with providing changes to our instance of Rebuy. A+ customer support.

The Black Bibs
Vereinigte Staaten
Fast 2 jahre mit der App
Rebuy hat geantwortet 10. Oktober 2025

Thanks for the feedback! We’re glad Tom could help with the changes to your Rebuy instance. Let us know if you need anything else!

Bearbeitet am 3. Oktober 2025

Had amazing support agents before, especially Jessica.

Now my cart is outdated because the way rebuy software was set up.

So i have tried setting it up but it has been a really jarring experience, only because of the support agents i have met.

I feel like the Rebuy team has not cared at all to help me update my cart, the design is already done and has been fully designed by rebuy before.

But they will not help me at all this time.

Stille
Norwegen
Fast 2 jahre mit der App
Rebuy hat geantwortet 7. August 2025

I'm glad to hear you're having a great experience! It's always a great hearing that the app not only works well but also that we have a responsive support team. If you need anything, feel free to reach out!

5. August 2025

I recently wrapped up Rebuy's 90-Day Program, and it was an incredibly valuable process. It helped us build a clear roadmap for integrating Rebuy's features seamlessly into our site, while also offering a platform to dive deep into complex questions with a dedicated rep.

I want to shoutout to Maria, our Customer Success Manager, went above and beyond to ensure we fully understood the platform and how to maximize its potential. Her support was always prompt, insightful, and tailored to our needs. I wholeheartedly recommend Rebuy and the 90-Day Program to any brand looking to enhance their online experience and boost performance.

Happy Hippo
Vereinigte Staaten
Etwa 2 jahre mit der App
Rebuy hat geantwortet 6. August 2025

Thanks so much for the awesome feedback! 🙌 We're really glad the 90-Day Program helped you build a solid plan and gave you the support you needed. We'll make sure Maria hears your shoutout—she'll be stoked to know her help made a difference!

23. September 2025

The team have been really helpful optimising Rebuy for our site. Big thanks to Zara for going above and beyond.

BodyMe
Vereinigtes Königreich
Mehr als 2 jahre mit der App
Rebuy hat geantwortet 23. September 2025

Really appreciate you calling this out — we're lucky to have Zara on the team! Glad to hear the optimizations are making a difference, and we’re here anytime you need a hand. 🙌

6. November 2025

Maria and Jessica from the Rebuy Team are truly exceptional! Their dedication and support have been invaluable, always responsive, incredibly helpful, and consistently going above and beyond to ensure our success. they bring a level of professionalism and warmth that helps us a lot. I genuinely appreciate their proactive approach and great advice. Working with them has been a fantastic experience!

Ultraceuticals AU
Australien
3 monate mit der App
Rebuy hat geantwortet 7. November 2025

Thanks so much for the awesome feedback! We're so glad to hear Maria and Jessica have been helpful and supportive. We really appreciate your kind words and look forward to continuing to work together! 😊

27. August 2025

Tom is the best! Thank you so much for your help! Integration and onboarding have been a breeze because of his over the top support! This app is extremely powerful. The customization on it is fantastic and is extremely professional looking. Thank you Tom and the Rebuy team!

Near Zero Outdoor Gear
Vereinigte Staaten
21 tage mit der App
Rebuy hat geantwortet 2. September 2025

Love hearing this! 🙌 We’re lucky to have Tom on the team—he’s a rockstar, and it’s awesome to hear how smoothly everything went. Thanks for the kind words and for trusting Rebuy!