thinkorswim: Trade. Invest‪.‬ 4+

Extremely Helpful and Super Delightful Crypto App

I was impatient to carry out necessary research but I really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 75,700 USD worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 214,575 USD within a couple of weeks. But I didn't realize I was dealing with a scam company, until I tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because I could not afford to let it go. So I tried all possible means to make sure I recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptography funds with the help of So I filed a report on MarianDiana41 (at) Gmail and he was able to help me get back all my lost funds withing 2 weeks I feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam to reach out to MarianDiana41 (at)gmail

Issues

Love the platform and what it offers but am extremely frustrated with all the technical problems. There’s been countless instances where I’ve placed buy or sell orders that do not go thru. When you check it the color is lighter, it does not allow you to cancel it or make any changes, the order is not acknowledged resulting in enormous losses as you end up having to resubmit orders for a higher price or take a loss on the sales price. When the frozen order doesn’t allow you to cancel or change it, you have to submit a new order for a different price, suddenly the old order (which can sometimes take minutes at a time) suddenly activates and you end up with duplicate orders resulting at even further losses. Another costly problem is when you set trailing stops or stop limits and the stock breezes through it without selling. There’s been numerous other issues but those are the most predominant and costly issues. Of course It’s never Ameritrade the takes the loss, it is the user. If there weren’t so many technical problems I would really enjoy the program and frankly I’m shocked that there hasn’t been lawsuits from all the customers that have incurred monumental losses because of these problems.

Developer Response ,

We appreciate you sharing your experience. You shouldn't have issues with cancelling or replacing your orders. If you are still experiencing these issues, try making a copy of your local watchlist and save it to the TDA Server so you don't lose this information. (Click the pencil icon at the bottom of the watchlist to copy your watchlist. Choose TDA server. Give it a name and save.) Then uninstall/ reinstall the app. If the app still has issues after trying this, call our tech team at 800-669-3900 so they can further troubleshoot your settings. Our Tech team is here between 6 am and 5 pm, CT, Mon - Friday. By the way, regarding any of your orders, our trade desk would be more than happy to review your entered orders to ensure you received proper fills. We also will be glad to check why certain orders are not executing for you. ^ZJ

So much better than Robinhood

There is so much more information and charts to analyze than Robinhood. You can change so many settings and dive into finding your own investment strategies. This app is very intimidating at first compared to Robinhood, but I strongly encourage you to dive in. Start simple by creating your watchlists. Then when want to purchase click on trade in upper right corner. It will already be set to 100 shares and instead of changing it with the +\- simply click directly on the number 100 to type the exact number of shares. Then either buy it at the market price which is if the lock icon is unlocked or lock the lock and click directly on the price and type the exact price you want to limit buy it at. Click send or confirm in upper right and your order is underway. If your order goes through then you can view your portfolio under positions tab at bottom next to watchlists. Next to that you can check on or cancel your orders under the orders tab. Hope this helps you get the confidence to give it a try. So far I love TD Ameritrade one week in.