RAZ Mobility Support 4+
Customer Support & Contact
Raz Mobility LLC
Designed for iPhone
-
- Free
iPhone Screenshots
Description
RAZ Mobility Customer Support app - contact us via phone, email, webchat. One tap and you'll be in touch with our support team!
Customer Support contact information at your fingertips. The app helps customers to quickly and easily contact customer support directly from the app. Select the preferred communication method: phone, email, webchat. One tap and you'll be in touch with our support team!
Access the support section on our website for self-help articles, tutorials, step-by-step instructions, videos, and FAQ.
RAZ Mobility Support app helps you quickly find support information.
What’s New
Version 1.11
Bug fixes
Ratings and Reviews
Unusable
This app is worse than useless unless you only want a screen where you can tap to open a new email in iPhone mail (why not just go to Mail?). These options are already available in the. Caregiver app (tho also terrible app) or caregiver portal.
I’d hoped I could use this app to access troubleshooting or support info, but any action typically causes the screen to be dominated by a huge menu (blog, shop, etc) with any content restricted to the bottom 15% of the screen, and results of swiping/scrolling attempts to get rid of that menu are random and mostly fruitless. Once I managed to get (I thought) a search field, but results were everything from products to press releases - no support.
Since the whole idea of a RAZ memory phone is that someone else family, caregiver) administers and supports the use of the phone by a person with cognitive impairment who can’t use a normal cell phone, it would be great to have an app that yes, gets you to client support, but also provides documentation and info (searchable knowledge base or wiki) for issues the family/caregiver deals with in overseeing the use of the phone. Unfortunately this app isn’t that.
App Privacy
The developer, Raz Mobility LLC, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Information
- Seller
- Raz Mobility LLC
- Size
- 15.5 MB
- Category
- Reference
- Compatibility
-
- iPhone
- Requires iOS 8.0 or later.
- iPod touch
- Requires iOS 8.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- Copyright © 2019 RAZ Mobility LLC
- Price
- Free